MASSACHUSETTS DIVISION OF PROFESSIONAL LICENSURE BOARD OF ...

PSI Services LLC

18000 W 105th St

Olathe, KS 66061

Phone: (855) 340-3704

Email: ma.applicationprocessor@



MASSACHUSETTS DIVISION OF OCCUPATIONAL LICENSURE BOARD

OF REGISTRATION OF REAL ESTATE BROKERS AND SALESPERSONS

Examination Candidate Information Bulletin (CIB)

Introduction:

This Bulletin provides information on the requirements as well as the process for achieving

licensure. Candidates are eligible for the two-part examination when their application

and supporting documentation are approved. In order to be approved for examination by

the Board of Registration of Real Estate Brokers and Salespeople, candidates must have

the required work requirement and education. The Board has contracted with PSI to

process applications, field any questions on applications, notify candidates and conduct

examinations. Hence PSI will always have the most up-to-date information on applications

and exams.

? Applicants may seek counsel at any time during the application process.

? The Exam Candidate Information Bulletin is written by the Board and includes the

Board¡¯s Policies and Procedure as regards the exam process to achieve licensure.

? References to the Massachusetts General Laws (MGL) or the Code of Massachusetts

Regulations (CMR) may be excerpted or paraphrased ¨C for the accurate quotes

please see the official versions. An exact version is available on the Board¡¯s

website. Original copies of the CMRs may be obtained from the State Bookstore

located:

State House, Room 116

Boston, MA 02133

(617) 727-2834

Updated 6/14/2024

Contents

Page No.

Examinations by PSI Services .......................................................................... 3

Applying For a License ..................................................................................... 3

How to submit an Application .................................................. 5

Scheduling Procedures ..................................................................................... 6

ADA Exam Accommodation Information ............................... 10

Examination Center Locations........................................................................ 11

Reporting to the Examination Center ........................................................... 12

Taking the Examination ................................................................................... 13

Score Reporting and On-Site Licensing ......................................................... 14

Examination Content Outlines for Sales and Brokers¡­ .............................. 16

General Portion ........................................................................................ 17

State Portion ............................................................................................ 19

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EXAMINATIONS BY PSI SERVICES LLC

This Candidate Information Bulletin (CIB) provides you with information about the examination and application process for

obtaining a real estate license in the Commonwealth of Massachusetts.

THE LICENSURE PROCESS

Licensure is the process by which an agency of state government or other jurisdiction grants permission to individuals to

engage in the practice of, and prohibits all others from legally practicing, a particular profession, vocation or occupation. By

ensuring a minimum level of competence, the licensure process protects the general public. The Massachusetts Board of

Registration of Real Estate Brokers and Salespersons is responsible for establishing the acceptable level of safe practice and

for determining whether an individual meets that standard.

The Commonwealth of Massachusetts has retained the services of PSI Services LLC (PSI) to develop and administer its real

estate program. PSI is a leading provider of test services to regulatory agencies as well as national associations.

All questions and requests for information about maintaining a license after the examination has been passed, AND YOU HAVE

already RECEIVED YOUR PHYSICAL LICENSE, should be directed to the Massachusetts Board of Registration of Real Estate Brokers

and Salespersons. All other questions regarding receiving your physical License after your exam should be directed to PSI.

Salesperson and Broker Exams: Eligible candidates who pass both portions of the exam may pay for their license at the site. If

they pay, proctors will print a wall certificate and license card. Instructor and Teaching Methods Exams: Candidates receive only

score reports, but not license cards or wall certificates.

Massachusetts Division of Occupational Licensure Board of Registration of Real Estate Brokers and Salespersons

1000 Washington Street, Suite 710

Boston, MA 02118-6100

Phone: (617) 701-8661

Email: realestateboard@



APPLYING FOR A LICENSE

Massachusetts law has established the requirements for qualification for a real estate salesperson or broker license. Candidates

must read this Candidate Information Bulletin (CIB) completely before applying for any license examination.

REAL ESTATE EXAMINATION REQUIREMENTS

SALESPERSON APPLICANTS MUST:

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Be at least eighteen (18) years of age.

Complete forty (40) hours of pre-licensure salesperson education.

Obtain a completed Massachusetts Board of Real Estate Educational Certificate form to be completed by a Board approved

Real Estate School (found at the end of this Candidate Information Bulletin).

Obtain three (3) complete candidate endorsements from individuals unrelated to the applicant. They do not need to be

Massachusetts residents. Classmates known by the applicant from only the real estate course may NOT sign the candidate

endorsement.

Application fee $31

BROKER APPLICANTS MUST:

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Be at least eighteen (18) years of age.

Complete forty (40) hours of pre-licensure broker education.

Have been licensed and affiliated with a Massachusetts broker in the capacity of a Massachusetts real estate

salesperson for three (3) years. The experience requirement must be no more than two (2) years old when the

examination is taken. Obtain a completed Massachusetts Board of Real Estate Educational Certificate form to be

completed by a Board approved Real Estate School (found at the end of this Candidate Information Bulletin).

Have a current Massachusetts salesperson license.

Have a $5,000 surety bond on the original enclosed form (a copy is not acceptable) completed and signed by the

insurance agent, signed by the principal candidate/examinee, and witnessed.

Obtain three (3) complete candidate endorsements from individuals unrelated to the applicant. They do not need to be

Massachusetts residents. Classmates known by the applicant from only the real estate course may NOT sign the candidate

endorsement.

Application fee $52

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THREE-YEAR AFFILIATION REQUIREMENT

To be completed only by employing broker. All dates must be clearly indicated as Month/Day/Year.

Any date indicated beyond the broker¡¯s signature date will not be accepted

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Applicants for the broker examination must have completed three (3) years of affiliation as an active Massachusetts salesperson

under an active Massachusetts broker. The Broker must endorse the Employing Broker Certification located on the back of

the Educational Certificate included in this CIB. The Employing Broker Certification form must be completed in its entirety

by only the employing broker. Only the original completed form will be accepted. Copies are not permitted.

The applicant must have worked a minimum of twenty-five (25) hours per week for a minimum of three (3) years. An applicant

for a broker¡¯s license may use prior salesperson experience so long as the experience is not over two (2) years old and/or

there has not been a two (2) year gap in time between the current and past salesperson experience. In the event that a

salesperson affiliates with more than one broker at various times, two (2) employing broker certification forms are provided.

If more than two (2) forms are required, signed and dated letter(s) must be obtained from the additional broker(s), preferably

using their business letterhead(s), and MUST include all features of the original Employing Broker Certification.

APPLICANTS CURRENTLY LICENSED IN ANOTHER STATE

Candidates currently licensed in another jurisdiction should visit the Board¡¯s website real-estate-licensing

to review the Board¡¯s policy on Reciprocity and/or Educational Waivers.

To view the policy, click on the ¡°Applications and Forms¡± link and then click the respective application type:

? Attorney Licensure

? Educational Waivers

? Reciprocal Licensure.

The Board, after review, will notify the candidate of its decision. The license in the other state must be current or a

waiver will not be issued. The waiver, which is the Educational Certification Form included in this CIB, must be completed

and submitted with the completed application.

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Three (3) candidate endorsements must also be obtained from individuals unrelated to the applicant. They do not need

to be Massachusetts residents. Classmates known by the applicant from only the real estate course may NOT sign the

candidate endorsement.

REAL ESTATE LICENSING REQUIREMENTS

SALESPERSONS MUST:

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Apply for and pass the licensure examination within two (2) years of the date of completing the required salesperson

education. NOTE: It is recommended that candidates do not wait until their certificate is ready to expire to apply and

take their test. Candidates must allow ample time within the 2-year period when making an examination reservation.

Be prepared to pay for the license on the day of the examination (upon passing the examination).

Have, pursuant to Massachusetts General Laws, Chapter 62C, Section 49A, to the best of his/her knowledge and

belief, filed all state tax returns and paid all state taxes required by law.

Provide a valid Social Security number and/or a valid Tax Identification number (mandatory).

BROKERS MUST:

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Apply for and pass the licensure examination within two (2) years of completing the required broker education. NOTE: It is

recommended that candidates do not wait until their certificate is ready to expire to apply and take their test. Candidates

must allow ample time within the 2-year period when making an examination reservation.

Be prepared to pay for the license on the day of the examination (upon passing the examination).

Be currently licensed as a salesperson in Massachusetts at the time of application. The license may be either ACTIVE or

INACTIVE at the time of the examination.

Have been licensed as an active Massachusetts salesperson and affiliated with a Massachusetts real estate broker for

at least three (3) years at a minimum of twenty-five (25) hours per week. The experience requirement must be no

more than two (2) years old when the examination is taken.

Obtain a $5,000 surety bond on the original enclosed form (a copy is not acceptable) completed and signed by

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the insurance agent (Attorney-in-Fact), signed by the principal (candidate/examinee), and witnessed.

Have, pursuant to Massachusetts General Laws, Chapter 62C, Section 49A, to the best of his/her knowledge and

belief, filed all state tax returns and paid all state taxes required by law.

Provide a valid Social Security number and/or a valid Tax Identification number (mandatory).

QUALIFYING QUESTIONS

A ¡°yes¡± answer to any of the discipline questions on application (found at the end of this Candidate Information Bulletin)

may affect the candidate¡¯s ability to become licensed in the Commonwealth of Massachusetts. At this time, the Board does

not license applicants who are currently on probation or parole. To view the Board¡¯s ¡°Good Moral Character¡± Policy, click on

the ¡°Statutes and Regulations¡± link and then click on the ¡°Board Policies and Guidelines¡± link then click on the

¡°Determination of Good Moral Character for Initial Broker or Salesperson Licensure by Examination, Reciprocity, Waiver of

Educational Requirement or as an Attorney Broker¡± link.

APPROVED EDUCATION PROVIDERS

A list of education providers is available on the Massachusetts Board of Registration of Real Estate Brokers and Salespersons

website ().

CONTINUING EDUCATION REQUIREMENTS

Since the first license is prorated, it will be valid for no less than two (2) years and no more than three (3) years. When candidates

submit their first license renewal, they must have completed continuing education BEFORE renewing their license as

active (to be able to practice real estate). The current requirement is twelve (12) hours. This education requirement must

be completed before renewing the license. If a candidate does not complete continuing education, his/her license will be

renewed as inactive and he/she will no longer be able to practice real estate.

LICENSE TERM

The issue date is the date the candidate passed their examination. The expiration date is the candidate¡¯s date of birth.

The license will be issued for no less than two (2) years, but not greater than three (3) years. For example, the examination

pass date is March 15, 2024 ¨C this is the issue date. The candidate¡¯s date of birth is April 1 and thus the expiration of the

license will be April 1, 2026.

HOW TO SUBMIT APPLICATION

EMAIL

Complete the PSI registration form (found at the end of this bulletin). Email the completed form to PSI at

MA.ApplicationProcessor@. Email registrations are accepted 24 hours a day.

Processing and Review can take between 4-6 weeks to receive, review, and submit the application to the Board then be

approved by the Board. You will receive an email from PSI when you are approved by the board. You may then go online or

call PSI to schedule the examination.

Note: Any applications that require further review or evaluation will be held by the board for as long as necessary for approval.

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STANDARD MAIL

Complete the PSI registration form (found at the end of this bulletin). You can pay fees by VISA, MasterCard, American Express,

Discover, company check, money order or cashier¡¯s check, made payable to PSI (personal checks are not accepted).

Print your name in the memo section of the company check, money order or cashier¡¯s check so we can ensure the

payment is applied to your registration. CASH IS NOT ACCEPTED.

Processing and Review can take between 4-6 weeks to receive, review, and submit the application to the Board then be

approved by the Board. You will receive an email from PSI when you are approved by the board. You may then go online or

call PSI to schedule the examination.

Note: Any applications that require further review or evaluation will be held by the board for as long as necessary for approval

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