MacBook Pro Important Product Information Guide

MacBook Pro

Important Product Information Guide

This Important Product Information Guide contains safety, handling, disposal and recycling, regulatory, and software license information, as well as the limited warranty for your MacBook Pro. Retain documentation for future reference.

Read all safety information and operating

? instructions below before using MacBook Pro to

avoid injury. For a downloadable version of the MacBook Pro Quick Start guide and the latest version of this Important Product Information Guide, visit:support.manuals/macbookpro. Failure to follow these safety instructions could result in fire, electric shock, or other injury or damage to MacBook Pro or other property.

Important Safety and Handling Information

Built-in battery Do not remove the battery from your MacBook Pro. The battery should be replaced only by an Apple Authorized Service Provider. Discontinue use of your MacBook Pro if it's dropped or appears crushed, bent, deformed, or damaged. Do not expose your MacBook Pro to extreme heat sources, such as radiators or fireplaces, where temperatures might exceed 212?F (100?C).

For information about battery recycling and replacement, see batteries.

Proper handling Handle your MacBook Pro with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. Your MacBook Pro can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. Don't disassemble your MacBook Pro and don't attempt to repair your MacBook Pro by yourself. Disassembling your MacBook Pro may damage it or may cause injury to you. If your MacBook Pro is damaged, malfunctions, or comes in contact with liquid, contact Apple or an Apple Authorized Service Provider. Don't use a damaged MacBook Pro, such as one with a cracked screen, as it may cause injury. The bottom of your MacBook Pro may become very warm during normal use. The MacBook Pro complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

To operate the computer safely and reduce the possibility of heat-related injuries, follow these guidelines:

?? Set up your MacBook Pro on a stable work surface that

allows for adequate air circulation under and around the computer.

?? Do not operate your MacBook Pro on a pillow, blanket,

or other soft material, because the material can block the airflow vents.

?? Never place anything over the keyboard when operating

your MacBook Pro.

?? Do not push objects into the ventilation openings.

?? If your MacBook Pro is on your lap and gets uncomfortably

warm, remove it from your lap and place it on a stable work surface.

Water and wet locations Keep your MacBook Pro away from sources of liquid, such as drinks, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook Pro from dampness or wet weather, such as rain, snow, and fog.

MagSafe 2 Power Adapter Use only the power adapter that came with your MacBook Pro, or an Apple-authorized power adapter that is compatible with this product. Make sure the AC plug or AC power cord is fully inserted into the power adapter before plugging the adapter into a power outlet.

The power adapter may become very warm during normal use. The MagSafe 2 Power Adapter complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

To reduce the possibility of overheating the power adapter or of heat-related injuries, do one of the following:

?? Plug the power adapter directly into a power outlet.

AC plug

MagSafe 2 power connector

MagSafe 2 Power Adapter

?? If you're using the AC power cord, place the power adapter

on a desk, table, or on the floor in a well-ventilated location.

AC power cord

MagSafe 2 power connector

MagSafe 2 Power Adapter

Disconnect the power adapter and disconnect any other cables if any of the following conditions exists:

?? You want to clean the case (use only the recommended

procedure described on the next page).

?? The power cord or plug becomes frayed or otherwise

damaged.

?? Your MacBook Pro or power adapter is exposed to rain,

excessive moisture, or liquid spilled into the case.

?? Your MacBook Pro or power adapter has been dropped,

the case has been damaged, or you suspect that service or repair is required.

The MagSafe 2 power port (where you plug in the MagSafe 2 power connector) contains a magnet that can erase data on a credit card, iPod, or other device. To preserve your data, do not place these or other magnetically sensitive material or devices within 1 inch (25 mm) of this port.

If debris gets into the MagSafe 2 power port, remove it gently with a dry cotton swab.

60W MagSafe 2 power specifications (13-inch model): Frequency: 50 to 60 Hz, single phase

Line Voltage: 100 to 240 V

Output Voltage: 16.5 V DC, 3.65 A

85W MagSafe 2 power specifications (15-inch model): Frequency: 50 to 60 Hz, single phase

Line Voltage: 100 to 240 V

Output Voltage: 20 V DC, 4.25 A

Hearing damage Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time is required before your hearing could be affected. Hearing experts suggest that to protect your hearing:

?? Limit the amount of time you use earbuds or headphones

at high volume.

?? Avoid turning up the volume to block out noisy

surroundings.

?? Turn the volume down if you can't hear people speaking

near you.

?? For more information about hearing loss, see

sound.

Medical conditions If you have any other medical condition that you believe could be affected by your MacBook Pro (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using your MacBook Pro.

High-risk activities This computer is not intended for use in the operation of nuclear facilities, aircraft navigation or communications systems, air traffic control systems, or for any other uses where a failure of the computer system could lead to death, personal injury, or severe environmental damage.

Operating environment Operating your MacBook Pro outside these ranges may affect performance:

Operating temperature: 50? to 95? F (10? to 35? C)

Storage temperature: -4? to 113? F (-20? to 45? C)

Relative humidity: 5% to 90% (noncondensing)

Operating altitude: 0 to 10,000 feet (0 to 3048 meters)

Carrying your MacBook Pro If you carry your MacBook Pro in a bag or briefcase, make sure that there are no loose items (such as paper clips or coins) that could accidentally get inside the computer through vent openings or get stuck inside a port. Also, keep magnetically sensitive items away from the MagSafe 2 power port.

Using connectors and ports Never force a connector into a port. When connecting a device, make sure the port is free of debris, that the connector matches the port, and that you have positioned the connector correctly in relation to the port.

Handling glass parts Your MacBook Pro contains glass components, including the display and trackpad. If they are damaged, don't use your MacBook Pro until it has been repaired by an Apple Authorized Service Provider.

Storing your MacBook Pro If you are going to store your MacBook Pro for an extended period of time, keep it in a cool location (ideally, 71? F or 22? C) and discharge the battery to 50 percent. When storing your computer for longer than five months, discharge the battery to approximately 50 percent. To maintain the capacity of the battery, recharge the battery to 50 percent every six months or so.

Cleaning your MacBook Pro When cleaning the outside of your MacBook Pro and its components, first shut down your MacBook Pro, and then unplug the power adapter. Then dampen the included cleaning cloth to wipe the MacBook Pro exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Do not use aerosol sprays, solvents, or abrasives that might damage the finish.

Cleaning the MacBook Pro screen To clean your MacBook Pro screen, first shut down your MacBook Pro and unplug the power adapter. Then dampen the included cleaning cloth with just water and wipe the screen. Do not spray liquid directly on the screen.

Understanding Ergonomics

Here are some tips for setting up a healthy work environment.

Keyboard and Trackpad

When you use the keyboard and trackpad, your shoulders should be relaxed. Your upper arm and forearm should form an angle that is slightly greater than a right angle, with your wrist and hand in roughly a straight line.

This

Not this

Use a light touch when typing or using the trackpad and keep your hands and fingers relaxed. Avoid rolling your thumbs under your palms.

Learning More, Service, and Support

Your MacBook Pro does not have any user-serviceable parts. If you need service, contact Apple or take your MacBook Pro to an Apple Authorized Service Provider. You can find more information about your MacBook Pro through Help Center, online resources, System Information, and Apple Hardware Test.

This

Not this

Change hand positions often to avoid fatigue. Some computer users might develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.

External Mouse

If you use an external mouse, position the mouse at the same height as the keyboard and within a comfortable reach.

Chair

An adjustable chair that provides firm, comfortable support is best. Adjust the height of the chair so your thighs are horizontal and your feet are flat on the floor. The back of the chair should support your lower back (lumbar region). Follow the manufacturer's instructions for adjusting the backrest to fit your body properly.

You might have to raise your chair so that your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you can lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that's lower than the regular work surface.

Built-In Display

Adjust the angle of the display to minimize glare and reflections from overhead lights and windows. Do not force the display if you meet resistance. The display is not designed to open past 135 degrees.

You can adjust the brightness of the screen when you take the computer from one work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web: about/ergonomics

Apple and the Environment

Apple Inc. recognizes its responsibility to minimize the environmental impacts of its operations and products.

More information is available on the web: environment

Help Center

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center on your Mac. Click the Finder icon, click Help in the menu bar, and choose Help Center.

Online Resources

For online service and support information, go to support and choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple's discussion forums.

System Information

To get information about your MacBook Pro, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar and then click More Info.

Apple Hardware Test

You can use the Apple Hardware Test (AHT) application to help determine if there's a problem with one of the computer's components, such as the memory or processor.

To use Apple Hardware Test: Disconnect all external devices from your computer except the power adapter. Restart your computer and hold down the D key as it starts up. When the AHT chooser screen appears, select the language for your location. Press the Return key or click the right arrow button. When the AHT main screen appears (after about 45 seconds), follow the onscreen instructions. If AHT detects a problem, it displays an error code. Make a note of the error code before pursuing support options. If AHT doesn't detect a hardware failure, the problem might be software related.

AppleCare Service and Support

Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit support/products or visit the website address for your country listed later in this section.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your MacBook Pro serial number ready when you call.

Your 90 days of complimentary telephone support begins on the date of purchase.

United States: 1-800-275-2273 support

Australia: (61) 1-300-321-456 au/support

Canada: 1-800-263-3394 (English) ca/support (French) ca/fr/support

Ireland: (353) 1850 946 191 ie/support

New Zealand: 00800-7666-7666 nz/support

United Kingdom: (44) 0844 209 0611 uk/support

Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web: support/contact/phone_contacts.html

Regulatory Compliance Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.

Radio and Television Interference This computer equipment generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly--that is, in strict accordance with Apple's instructions--it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

?? Turn the television or radio antenna until the interference

stops.

?? Move the computer to one side or the other of the

television or radio.

?? Move the computer farther away from the television

or radio.

?? Plug the computer into an outlet that is on a different

circuit from the television or radio. (That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple Authorized Service Provider or Apple. See the service and support information that came with your Apple product. Or consult an experienced radio/ television technician for additional suggestions.

Important: Changes or modifications to this product not authorized by Apple Inc. could void the EMC compliance and negate your authority to operate the product.

This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables (including Ethernet network cables) between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices.

Responsible party (contact for FCC matters only): Apple Inc. Corporate Compliance 1 Infinite Loop, MS 91-1EMC Cupertino, CA 95014

Wireless Radio Use

This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.

Cet appareil doit ?tre utilis? ? l'int?rieur.

Exposure to Radio Frequency Energy

The radiated output power of the wireless technology is below the FCC and EU radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized.

FCC Bluetooth? Wireless Compliance

The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant.

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