ECO/533 Developer’s Commentary



COM/530 Concept Outline

Week Three – Influencing Group Communication

1 Concept Outline

1. Explain the effect of leadership style on group communication (Ch. 12 of Organizational Behavior).

a. Framing: Using Words to Shape Meaning and Inspire Others

b. Inspirational Approaches to Leadership

1) Charismatic Leadership

2) Transformational Leadership

c. Contemporary Leadership Roles

1) Providing Team Leadership

2) Mentoring

3) Self-Leadership

4) Online Leadership

d. Challenges to the Leadership Construct

1) Leadership as an Attribution

2) Substitutes and Neutralizers to Leadership

e. Finding and Creating Effective Leaders

1) Selecting Leaders

2) Training Leaders

2. Analyze how different sources of power affect group and organizational communication (Ch. 13 of Organizational Behavior).

a. A Definition of Power

b. Bases of Power

1) Formal Power

2) Personal Power

3) Which Bases of Power Are Most Effective?

c. Dependency: The Key to Power

1) The General Dependency Postulate

2) What Creates Dependency?

d. Power Tactics

e. Power in Groups: Coalitions

f. Politics: Power in Action

1) Definition of Organizational Politics

2) The Reality of Politics

3) Factors Contributing to Political Behavior

4) How Do People Respond to Organizational Politics?

5) Impression Management

6) The Ethics of Behaving Politically

3. Evaluate the role of communication as an element of motivation theories (Ch. 7 of Organizational Behavior).

a. Defining Motivation

b. Early Theories of Motivation

1) Hierarchy of Needs Theory

2) Theory X and Theory Y

3) Two-Factor Theory

c. Contemporary Theories of Motivation

1) McClelland’s Theory of Needs

2) Cognitive Evaluation Theory

3) Goal-Setting Theory

4) MBO Programs: Putting Goal-Setting Theory into Practice

5) Self-Efficacy Theory

6) Reinforcement Theory

7) Equity Theory

8) Expectancy Theory

d. Integrating Contemporary Theories of Motivation

e. Caveat Emptor: Motivation Theories are Often Culture-Bound

4. Describe organizational commitment and its relationship to organizational communication (Ch. 3 of Organizational Behavior).

a. Attitudes

1) What Are the Main Components of Attitudes?

2) How Consistent Are Attitudes?

3) Does Behavior Always Follow From Attitudes?

4) What Are the Major Job Attitudes?

5) How Are Employee Attitudes Measured?

6) What is the Importance of Attitudes to Workplace Diversity?

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