Overpayments - Social Security Administration
Overpayments
An overpayment occurs when you receive more money than you should have been paid. If this happens, we'll notify you and your representative payee, if you have one, by mail. Overpayment notices explain why you've been overpaid, your overpayment amount, your repayment options, and your appeal and waiver rights. You should read your notices carefully.
Options for repaying
If you agree that the overpayment occurred and that the overpayment amount is correct, you have options for repayment.
If you're receiving Social Security benefits, we will withhold the full amount of your benefit each month, unless you request a lesser withholding amount and we approve your request. Full withholding will start 30 days after we notify you of the overpayment.
If you're receiving Supplemental Security Income (SSI), generally we will withhold 10% of the maximum federal benefit rate each month. If you can't afford this, you may ask that we take less from your benefit each month. You also have the option of paying back the overpayment at a rate greater than 10%.
We don't start deducting money from your SSI payments until at least 60 days after we notify you of the overpayment.
If you no longer receive SSI, but you receive Social Security benefits, you can pay back your SSI overpayment by having up to 10% of your monthly benefit withheld.
If you aren't receiving benefits, you should do one of the following:
? Visit and search for "Social Security" to pay by credit card, debit card, or bank account.
? Using your bank's online bill pay feature, make a payment to "Social Security Administration."
? Send us a check for the entire amount of the overpayment within 30 days.
? Contact us to set up a plan to pay back the amount in monthly installments.
If you are not receiving benefits or become delinquent in your repayment agreement, we can recover the overpayment from your federal income tax refund or from your wages if you're working. Be aware that we'll
also report the delinquency to credit bureaus. Also, we can recover overpayments from future Social Security benefits or SSI payments.
For more information about your repayment options, visit overpayments.
Appeal and waiver rights
If you don't agree that you've been overpaid, or believe the amount is incorrect, you can appeal by filing form SSA-561. You can get the form online or by calling us. Your appeal must be in writing and explain why you think you have not been overpaid, or why you think the amount is incorrect.
You have 60 days from the date you received the original overpayment notice to file an appeal. We will assume you received this notice five days after the date on it, unless you show us that you didn't get it within the five-day period. You must have a good reason for waiting more than 60 days to ask for an appeal.
If you believe you shouldn't have to pay the money back, you can request that we waive collection of the overpayment. You must submit form SSA-632, which you can get online or by calling us.
There's no time limit for filing a waiver as long as you prove that both:
? The overpayment wasn't your fault.
? Paying it back would cause you financial hardship or would be unfair for some other reason.
We may ask you to give us proof of your income and expenses. We'll stop collection of the overpayment until we make a decision on your request for an appeal or waiver.
Contacting Social Security
The most convenient way to do business with us is to visit to get information and use our online services. Or, call us toll-free at 1-800-772-1213 or at 1-800-325-0778 (TTY) if you're deaf or hard of hearing. We can answer your call from 8 a.m. to 7 p.m., weekdays. You can also use our automated services via telephone, 24 hours a day, so you do not need to speak with a representative. Wait times to speak to a representative are typically shorter Wednesdays through Fridays or later in the day.
Social Security Administration Publication No. 05-10098
January 2022 (Recycle prior editions) Overpayments
Produced and published at U.S. taxpayer expense
Sobrepagos
Un sobrepago ocurre cuando recibe m?s de lo que se le deb?a recibir. Si esto sucede, le avisaremos por correo a usted y a su representante de beneficiario, si tiene uno. Nuestros avisos de sobrepagos explican la raz?n del sobrepago, la cantidad del sobrepago, las opciones de reembolso, y su derecho de apelaci?n y de exoneraci?n. Debe leer sus avisos cuidadosamente.
Opciones de reembolso
Si est? de acuerdo en que un sobrepago ocurri? y que la cantidad del sobrepago es correcta, hay varias opciones de reembolso.
Si recibe beneficios de Seguro Social, retendremos la cantidad total de sus beneficios cada mes, a menos que nos solicite que retengamos una cantidad menor y se la aprobemos. La retenci?n de la cantidad total de sus beneficios total comenzar? 30 d?as despu?s que le avisemos sobre la existencia del sobrepago.
Si recibe los beneficios del programa de Seguridad de Ingreso Suplementario (SSI, por sus siglas en ingl?s), normalmente retendremos 10 por ciento de la tasa m?xima del beneficio federal cada mes. Si esta cantidad es mucho para usted, puede solicitar que se retenga una cantidad menor. Tambi?n tiene la opci?n de pedir que se retenga un porcentaje mayor del 10 por ciento.
No empezamos a retener sus beneficios de SSI hasta por lo menos 60 d?as despu?s que le avisemos sobre la existencia del sobrepago.
Si ya no recibe los beneficios de SSI, pero recibe los beneficios de Seguro Social, puede reembolsar su sobrepago de SSI solicitando que se le retenga hasta un 10 por ciento de sus beneficios mensuales.
Si no est? recibiendo beneficio alguno, usted debe hacer una de las siguientes:
? Visitar (solo disponible en ingl?s) y busque in ?Search? por Social Security para pagar con tarjeta de cr?dito, tarjeta de d?bito o cuenta bancaria.
? Con la funci?n de pago de cuentas en por internet de su banco, realizar un pago a la Social Security Administration (Administraci?n del Seguro Social).
? Enviar un cheque al Seguro Social por la cantidad entera del sobrepago dentro de 30 d?as.
? Comunicarse con nosotros para hacer arreglos para reembolsar la cantidad a plazos mensuales.
Si no recibe beneficios o se atrasa en su acuerdo de pago, podemos recuperar el sobrepago de su reembolso de impuestos federales sobre el ingreso o de su salario si est? trabajando. Tenga en cuenta que tambi?n informaremos el retraso a las agencias de cr?dito. Adem?s, podemos recuperar sobrepagos de futuros beneficios del Seguro Social o pagos de SSI.
Para m?s informaci?n sobre sus opciones de pago, visite overpayments (solo disponible en ingl?s).
Derechos de apelaci?n y de exoneraci?n
Si no est? de acuerdo que se le ha sobrepagado o cree que la cantidad es err?nea, puede apelar presentando el formulario SSA-561 (s?lo disponible en ingl?s). Puede conseguir el formulario por internet, o llam?ndonos. Su solicitud de apelaci?n debe ser por escrito y explicar por qu? usted cree que no se le ha sobrepagado o por qu? cree que la cantidad no est? correcta.
Tiene 60 d?as desde la fecha en que recibi? el aviso original sobre el sobrepago para presentar una apelaci?n. Suponemos que recibi? el aviso cinco d?as despu?s de la fecha que aparece en el aviso, a menos que nos muestre que no lo recibi? dentro del periodo de cinco d?as. Debe tener una raz?n justificada si espera m?s de 60 d?as para apelar.
Si cree que usted no tiene que reembolsar el dinero, puede solicitar que se le exonere. Tiene que llenar el formulario SSA-632 (s?lo disponible en ingl?s), el cual puede conseguir por internet, o llam?ndonos.
No hay fecha l?mite para pedir una exoneraci?n. Siempre y cuando demuestre todo lo siguiente: ? Usted no tuvo culpa del sobrepago.
? Reembolsarlo le causar?a problemas econ?micos o ser?a injusto por alguna otra raz?n.
Muy posiblemente solicitaremos que nos provea pruebas de sus ingresos y de sus gastos. Cesaremos el cobro del sobrepago hasta que tomemos una decisi?n sobre su apelaci?n o petici?n de exoneraci?n.
C?mo comunicarse con el Seguro Social
La manera m?s conveniente de hacer tr?mites con nosotros es visitar . O ll?menos a nuestro n?mero gratuito al 1-800-772-1213 y oprima 7 para espa?ol o al 1-800-325-0778 (TTY) si es sordo o tiene problemas de audici?n. Podemos atender su llamada de 8 a.m. a 7 p.m., de lunes a viernes. Esperamos poder servirle.
Social Security Administration Publication No. 05-10098
January 2022 (Recycle prior editions) Overpayments
Escrito y publicado con fondos de los contribuyentes de los EE. UU.
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