UNRWA | United Nations Relief and Works Agency for ...



CONSULTANCY - TERMS OF REFERENCEUNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.SharePoint System’s Consultant, HQ Gaza (Local) – Two postsBACKGROUNDUNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in Gaza. By this new collaboration, UNRWA becomes a provider of Information Management, Technology services and capacity augmentation to UNICC technical team, on a cost recovery basis through IMTD/IT Service Center (ITSC) in HQ-Gaza.United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.UNRWA Information Management and Technology Department (IMTD) is seeking a SharePoint Systems Consultant who will provide assistance on designing solutions with on premise SharePoint and Office 365 and designing solutions with SharePoint Hybrid, and to be ready on call any time.One who thrives in the very early stages of a project and self-driven.The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).Description of Duties and Responsibilities Assist on designing solutions with on premise SharePoint and Office 365Assist on designing solutions with SharePoint HybridCoordinate standard administration activities for SharePoint, SharePoint Online, OneDrive for business and TeamsRemediate issues after Microsoft upgrades to SharePoint Online are performedPerform improvements against the on premise and online setupMaintain infrastructure diagrams up to dateApply monthly windows updates as required Development and implementation of legacy retirement plans for legacy systems and add-ins interfacing with SharePoint OnlineDeployment of SharePoint Cumulative Updates and Services Packs Monitoring - configuration; follow-up on alerts Management of access for users to SharePoint servicesBackup – configuration; monitoring; new requests; restore Incident analysis and troubleshooting including troubleshooting with vendors Decommission environments Document monitoring and maintenance procedures Maintain system documentation and change logs Develop PowerShell scripts for managing and automating the servicesCreate Standard Operational ProceduresParticipate in user service request fulfilment, incident management, change management and problem managementAssist the Head of the Unit and Collaboration Services Lead on expert mattersParticipate in a 7x24 on call support program and flexible hours including some weekends and evenings. minimum Qualifications and ExperienceA university degree from an accredited educational institution in Computer Science, Information Technology, or a related discipline.Minimum 5 years in the specific fields of which four years supporting IIS, SharePoint, SQLsupporting IIS, SharePoint, SQLExcellent knowledge of PowerShell scripting Solid knowledge and experience on Microsoft Technology landscape including various server products. Knowledge of administering on premise SharePoint environments and in O365Knowledge of administering SQL ServerKnowledge in Cloud Technology especially in O365 and AzureSkills in general infrastructure, including system configurations, clustering, performance, and the use of security certificates Excellent technical documentation skills COMPETENCIESApplying technical expertise.Strong ability to drive results, to manage and deliver against multiple priorities on time.?Strong analytical and problem-solving skills.?Strong interpersonal and communication skills; verbal and written and client service skills Ability to learn new concepts and technologies quickly.Ability to work well in a collaborative team environment.Ability to work independently.Flexibility and adaptability.?Excellent interpersonal Professional attitude dESIRABLE QUALIFICATIONSA strong troubleshooting methodology and the ability to work under fast-paced timelines with creative solutions.Microsoft Certified on SharePoint 2013/2016Microsoft Certified on O365 and/or AzureCONDITIONS OF SERVICEThe duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.Remuneration for this consultancy will be around 1,600 USD and will depend on the qualifications and experience of the consultant.The consultant will be based in Gaza. APPLICATION PROCESSApplicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via consultancy@ indicating the title of this consultancy “SharePoint Systems Consultant” in the subject line of the message. The deadline for the submission of applications is 15 December 2020.UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment.24/11/2020 ................
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