Intralot Position Description
Position Description
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|Position title: |Business Support Manager |
|Position number: | |
|Location: |Wellington |
|Reports to (role): |Chief Executive Officer |
|Main purpose: |To provide administrative support across the business. |
| | |
| |This will include accounts support for the Finance Manager, assist with HR duties, provide administration support|
| |for the operational and IT teams. |
| | |
| |The role provides an excellent opportunity to be involved in all aspects of the business and to contribute to the|
| |success of the company |
|Dimensions: |Staff managed: |Direct: 0 |
| | |Indirect: 0 |
| |Budget: |Direct Capex: N/A |
| | |Indirect Capex: N/A |
| | | |
| | |This role will be able to make recommendations / provide input for company budgets |
| | | |
| | |Revenue: To contribute to the company tagets |
| | |Expenditure / Costs: To meet agreed targets |
| |Financial DA: |Recommend any Capex / Opex requirements |
| |(OPEX & CAPEX) | |
|Key accountabilities: | |
| |Finance |
| |To assist the Finance Manager with the accounting function of the company including: |
| |in the absence of the Finance Manager provide temporary cover |
| |manage the processes for all monthly invoicing |
| |carry out a review of all monthly invoicing on at least a quarterly basis to ensure these are accurate |
| |managing the debtors list |
| |purchasing company consumables |
| |day to day activities related to the office / premises |
| |other duties as required |
| | |
| |The Department of Internal Affairs Reporting |
| |To ensure all documentation required in the DIA EMS Service Agreement is delivered in accordance within the |
| |agreed timeframes. |
| |This will require: |
| |managing the timetable for all documentation |
| |co-ordination with the relevant subject matter experts and management to deliver the required documentation by |
| |the due dates |
| |managing the quality procedures and carrying out the quality reviews |
| |working with other teams to ensure processes are in place to capture all relevant information |
| |taking minutes at DIA / Intralot meetings |
| | |
| | |
| | |
| |HR Support |
| |To provide HR support to the CEO and Finance Manager |
| |This will include |
| |coordinating the documents for new recruits |
| |carrying out MOJ background checks |
| |carrying out exit interviews |
| |organising staff functions such as the Christmas event |
| |staff appraisals |
| | |
| |Business Process Improvement / development |
| |As required work with other teams within the company to improve / develop business / reporting processes. |
| |These could include: |
| |information required for status reports |
| |information required for the monthly performance standards report |
| |documentation for value added services |
| |assist with any bids / RFP’s |
| |documentation |
| | |
| |Customer Management |
| |Assist with the processes to capture customer feedback and identify any issues or reoccurring problems |
| |Make recommendations to the appropriate manager on ways to improve systems / processes that could benefit |
| |customer service / management |
| | |
| | |
| |Establish Effective Relationships |
| |Build a strong & effective relationship within the Intralot group and adopt common processes and practises |
| |wherever possible |
| |Assist to Identify key process hand-offs between other internal groups and ensure these are documented and agreed|
| | |
| |Build strong & effective relationships in line with the area of responsibility with all relevant external parties|
| |including DIA, Indeserve, Spark, the societies. |
| | |
|Business Compliance |Ensure Intralot comply with all the finance requirements and EMS business processes / reporting requirements |
| |relevant to your role & activities. |
|Health and Safety |Undertake all work in a safe manner and follow all company and workplace health and safety procedures |
| |Identify new hazards and advise manager or workplace H&S representative/co-coordinator within 24 hours of |
| |identification. |
| |Accurately report incidents and accidents to manager or workplace H&S representative/co-coordinator as soon as |
| |possible |
|Relationships |This role will require contact with various internal & external parties |
|(internal &/or external): |Intralot |
| |- Operations and Service Desk teams |
| |- IT department |
| |- HQ Greece |
| |Department of Internal Affairs |
| |IndeServe |
| |The Societies |
| |The gaming venue operators |
|Key | |
|competencies: |Experience/Qualifications/Skills |
| | |
| |Must have |
| |2-3 years experience in a finance / accounting role |
| |A sound knowledge of financial / accounting processes in a medium size company |
| |Good process management skills |
| |Inter-personal skills |
| |Planning & time management skills |
| |Budget management |
| |Excellent Word, Excel and PowerPoint capability |
| |Experience in a process documentation type role |
| |NZ citizenship or be a NZ permanent resident |
| | |
| |Nice to have |
| |Contract management knowledge / experience. |
| |Business analysis & requirements definition skills |
| | |
| |Attributes/behaviours |
| |Accountability – desire to accept accountability |
| |Communications – strong 360 degree communications skills, very strong written and verbal delivery |
| |Energy – strong personal energy and power |
| |Collaborative – strong team based approach |
| |Results focused and strong execution philosophy |
| |Customer focused |
| |Pro-active problem solver |
| |Resilient & determined |
| |Relationship focused – likeable & a team player |
| |Open, honest communicator |
| |Pragmatic & insightful |
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