Pennsylvania College of Technology



-1143000-89408000Degrees that Work – Management-114300412115Unit: Skills/Characteristics of a ManagerCompetency: Analyze skills/characteristics needed to become a managerPA Academic Standards: 15.2.12.A, 15.2.12.B, 1.5.12L, 1.4.12.A00Unit: Skills/Characteristics of a ManagerCompetency: Analyze skills/characteristics needed to become a managerPA Academic Standards: 15.2.12.A, 15.2.12.B, 1.5.12L, 1.4.12.ALesson Planning Guide: Identify Skills/Characteristics Needed Approximate Time: Two to three 45-minute periodsPrerequisite SkillsReading, Writing, Speaking and Listening* 1.5.9 Quality of WritingA. Write with a clear focus, identifying topic, task, and audience.F. Use appropriate conventions of language when writing and editing.Mathematics*NoneScience and Technology*NoneCareer Education and Work*13.1.8 Career Awareness and PreparationA. Relate careers to individual interests, abilities, and aptitudesB. Relate careers to personal interests, abilities, and aptitudesPerformance StandardsPerformance StandardSuggested Evaluation MethodFollowing an introductory class discussion, the students will work in teams of three or four to discuss the specific skills/characteristics of a manager listed on a handout (Resource #1) and rank the five most important items with 80 percent accuracy or better as indicated by a teacher-led class discussion.Teacher-led class discussionOral evaluationIn a written summary, students will identify and explain two skills/characteristics of managers that they have personally achieved in their lifetimes by citing two specific examples for each with 90 percent accuracy or better as evidenced on the rubric.Product evaluation – rubricIn a written summary, students will identify one skill/characteristic of a manager that they feel they have not yet achieved in their lifetimes and explain how they can achieve it with 90 percent accuracy or better as evidenced on the rubric.Product evaluation - rubricSuggested ProjectsNoneMultiple Intelligence TypesVerbal/LinguisticVisual/SpatialInterpersonalResources1. Handout – Skills/Characteristics of a Manager (see attached)2. Video – Pennsylvania College of Technology “Degrees that Work: Management” . Equipment Materials/Software1. Computer with word processing software2. BlackboardSuggested Learning SequenceStrategyOutlineResource/EquipmentPerformanceStandard 1Following an introductory class discussion on the topic, the students will work in teams of three or four to discuss the specific skills/characteristics of a manager listed on a handout (Resource #1) and rank the five most important items with 80 percent accuracy or better as indicated by a teacher-led class discussion.Resource #1IntroductionPose the following question to the class: What makes a football or basketball coach (high school, college, or professional) successful? This discussion should elicit a variety of responses from the students including some of the skills/characteristics of a manager identified on the handout. Write these qualities from the students on the left side of the blackboard. Related Academic Standards: 15.2.12.ARelated SCANS/Soft Skills: Thinking Skills BEquipment #2PresentationTell the students that they will soon watch a short video (Degrees that Work—Management) that will highlight the careers of three managers in three different fields. After viewing the video, ask the students what qualities they felt these managers possessed. Write them on the right side of the blackboard. Comment on the similarities. Follow up with the question: Do you consider coaches managers? Point out that managers may be found in all fields, not just business.Related Academic Standards: 15.2.12.A; 15.2.12.LRelated SCANS/Soft Skills: Information AResource #2Equipment #2ActivityHave the students break into small groups of 3 or 4 students. Distribute the handout (Resource #1) to each student. The handout should be folded in half lengthwise. The teams should review each of the skills/characteristics listed and what they think they mean. Then they should turn the handout over and read a more complete description of each skill. As a team, they should rank the skills in terms of importance for a manager to possess from 1 to 5. They should reach consensus on each ranking and make sure that they have a valid reason why they chose each item.Bring the class back together and go over each team’s top five selections. Related Academic Standards: 15.2.12.A; 15.2.12.LRelated SCANS/Soft Skills: Thinking Skills A & B; Interpersonal AResource #1AssessmentCheck for student understanding of the topic by evaluating their responses and their reasons for their rank orally.Performance Standard 2In a written summary, students will identify and explain two skills/characteristics of managers that they feel they have personally achieved in their lifetimes by citing two specific examples for each with 90 percent accuracy or better as evidenced on the rubric.Resource #1IntroductionUsing the handout (Resource #1), ask the students whether they feel they already possess any of these skills/characteristics.Resource #1ActivityThe students will use a computer and word processing software to write a summary identifying two of the qualities that they have already achieved. They must also cite two specific examples for each quality they have achieved. Related Academic Standards: 1.5.12.B; 15.2.12.ARelated SCANS/Soft Skills: Information BResource #1Equipment #1AssessmentThe written summary will be submitted for grading using a rubric.PerformanceStandard 3In a written summary, students will identify one skill/characteristic of a manager that they feel they have not yet personally achieved in their lifetimes and explain how they might achieve it with 90 percent accuracy or better as evidenced on the rubric.Resource #1ActivityThe students will use a computer and word processing software to write a summary identifying one skill/characteristic that they need to work on. They must also indicate how they plan to achieve this skill.Related Academic Standards: 1.5.12.B; 15.2.12.ARelated SCANS/Soft Skills: Thinking Skills A & B; Information BResource #1Equipment #1AssessmentThe written summary will be submitted for grading using a rubric.Related SCANS/Soft SkillsResourcesNoneInterpersonalA Participates as a member of a teamInformationA Interprets and Communicates InformationB Use Computers to Process InformationSystemsNoneTechnologyNoneThinking SkillsA Decision MakingB ReasoningPersonal QualitiesNoneAdditional ResourcesNone______________________ This planning guide was written by Fran Vitovsky, Business Education teacher, Western Wayne High School.SKILLS/CHARACTERISTICS NEEDED BY A MANAGERSkills/CharacteristicsExplanationCommunication SkillsThis includes both written and spoken communication, including public speaking. A good manager understands?the importance of clear communication. This means that his or her instructions are always specific and unambiguous, presentations are always well prepared and delivered and feedback is constructive, frequent and effective. A good manager must be able to speak one-on-one or speak before small and large groups. Being a good listener is also important. It helps when solving problems or coming up with solutions. A good manager will learn how to read between the lines or to interpret nonverbal mitmentA manager must be committed to the success of the project and of all team members. S/he holds the vision for the collective team and moves the team closer to the end result. It's the manager's commitment that pulls the team forward during trying times.ConfidenceManagers are decision-makers. This means a manager needs to be able to make decisions with confidence, lead with confidence and stand by his or her convictions. Any team would find difficulty working with a manager who seems unpredictable and unsure.DelegationManagers with a “I’m the only one who can do this task properly” attitude soon learn that that’s the quickest way to go crazy with stress. Part of being a good manager is learning to trust your team enough to delegate work to them, as well as?knowing when and what to delegate.DisciplinedBecoming well disciplined is a trait that you must work on continually. By coming to work and conferences on time, to meeting (or even beating) deadlines, you must be able to show others how disciplined you are.FlexibleOne thing you can be certain of as a manager is that you will be?required to adapt to change?regularly and without warning – how well you adapt to this change is what is important.ReliabilityThe people you work with need to see that they can count on you for everything that has to do with your job. So first and foremost, ensure that you personally do your job well. You also need to make sure that those who are under your management accomplish their tasks, and that you are willing to provide assistance whenever there are lapses.ResilientSometimes, what makes managers good isn’t just their ability to find solutions to problems but to see how they respond to the pressure it brings. As a manager, you need to learn how to cope with stress gracefully, and, if possible, without complaining.Self-MotivationAs the manager, you must be able to motivate all the members of your team. You must have a positive outlook because if you are not positive and motivated, the members of your team will not be positive and motivated.VersatileVersatility is a valuable quality in a manager. Versatility implies an openness that allows the leader to quickly *change on a dime* when necessary.“25 Qualities and Characteristics of a Good Manager,” 25-qualities-and-characteristics of a good manager.html, October 19, 2011. ................
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