Leadership and Management Framework Responsibilities

University of Sheffield ? Leadership and Management Framework

Leadership and Management Framework Responsibilities

Responsibility

Leading and Managing People

Team Leader/ Supervisor

1. Provide clear purpose and direction to your team

2. Understand and communicate measurable performance objectives

3. Supervise and allocate work to team members

4. Communicate clearly and succinctly

5. Support team members through on-the-job training

6. Resolve problems and conflicts positively

7. Lead and Manage people in line with appropriate University and Faculty procedures

8. Create a supportive, inclusive environment within the team

Manager

Senior Manager

1. Help your team create and maintain shared team values

2. Delegate responsibilities to Team Leaders/Superiors

1. Recruit and Build an effective team or teams

2. Communicate University, Faculty and Departmental objectives

3. Monitor Individual and

3. Monitor, review and

Team Performance and take

evaluate performance of

action when required

individuals, managers and

teams

4. Provide Regular and constructive feedback

5. Develop staff

4. Delegate responsibilities and decisions to help empower people and teams

6. Respond appropriately to diversity within the team

5. Provide specialist guidance and support, acting as a mentor/coach

6. Contribute to the overall management of the Faculty /Department and to the development of strategy, policy and practice

7. Create a culture where diversity is respected and valued

Strategic Manager/ Director

1. Provide effective leadership throughout your area of responsibility

2. Create and Communicate the Strategic Direction for your area of responsibility

3. Act as a coach and mentor

4. Act as a Leadership role model across the University, clearly demonstrating the LMF Behaviours.

5. Champion an inclusive environment where diversity is valued

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Responsibility Leading Change

Managing Yourself

University of Sheffield ? Leadership and Management Framework

Team Leader/ Supervisor

1. Identify opportunities for better service delivery and development

2. Support team members through change processes

Manager

1. Plan activities to enable successful change

2. Encourage others to be creative and innovative

3. Take account of all stakeholder issues

4. Be aware, and understand

implications, of external

changes and wider

developments in own

profession

1. Develop effective personal 1. Delegate effectively

networks

2. Demonstrate self-

2. Identify and undertake self-

motivation

development activities

3. Demonstrate resilience in

3. Ask for feedback from

achieving personal goals

others about your

performance as a manager 4. Plan effectively both short-

term and long-term

4. Plan your time effectively

activities

5. Make changes to the way you lead and manage people, based on selfreflection and feedback from your team and manager

Senior Manager

1. Scope, plan and drive change within the team

2. Identify and lead change initiatives within the team and at departmental level

Strategic Manager/ Director

1. Create and direct new initiatives

2. Anticipate and manage large scale or high-profile change

3. Communicate strategic change effectively throughout your area of responsibility

1. Recognise and distinguish 1. Demonstrate excellent

between own work and that

personal effectiveness and

of the rest of the team

management skills

2. Role model effective self-

2. Develop and maintain

management behaviours

internal and external

networks

3. Undertake leadership and

management development 3. Allocate time to ensure

activities when appropriate.

delivery of short-term

objectives whilst

4. Seek and respond to

responding to long-term

feedback about your

strategic challenges

leadership and management

skills from a variety of

4. Undertake executive level

sources

leadership and management

development activities to

update knowledge of best

leadership and management

practice

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University of Sheffield ? Leadership and Management Framework

Responsibility Managing Activities and Resources

Managing Information and Knowledge

Team Leader/ Supervisor

1. Take responsibility for small scale resources

2. Identify ways of Increasing operational efficiency and effectiveness

3. Plan and prioritise projects and activities

4. Ensure delivery on time, to budget and to the standard required

1. Know who to contact for advice

2. Apply simple problem solving and decision making techniques

3. Collect information to help make decisions

4. Use management information and communication systems

Manager

1. Optimise use of financial and other resources

2. Run small projects within the group/as part of the management of a larger project

3. Understand the University's Financial Directives and use appropriately

4. Manage the team's finances

1. Establish team-level management information and communications systems

2. Provide and use appropriate information to support decision-making

3. Understand how key University policies should be implemented within the department

Senior Manager

Strategic Manager/

Director

1. Identify resourcing

1. Manage large scale project

priorities

2. Manage a number of

2. Lead and/or contribute to a

projects consecutively

range of projects at Faculty

and University level using

3. Control large budgets and

most appropriate

high value resources

techniques

4. Make clear financial case to

3. Monitor and take

University for resource

responsibility for managing

allocation

resources and budget

planning

5. Promote a culture of

financial prudence.

4. Ensure sufficient

resources/staff are available

to deliver team objectives

and responsibilities

1. Contribute to strategy

1. Understand, conceptualise

documents/departmental

and interpret the

plans, etc

requirements of others

2. Make effective decisions and solve problems

3. Review and improve Management information and communication systems

2. Create and Implement Knowledge Transfer policies and processes

3. Establish systems for sharing information and knowledge throughout the University

4. Liaise with key contracts in the wider University body to support work of self and team

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University of Sheffield ? Leadership and Management Framework

Responsibility

Delivering on Our Promises

Team Leader/ Supervisor

1. Develop effective relationships with internal and external stakeholders

2. Indentify customer-driven improvements to products or services

3. Help deliver University and Faculty Customer Service initiatives.

Manager

Senior Manager

Strategic Manager/ Director

1. Manage activities to meet 1. Deliver departmental

1. Take overall management

stakeholder expectations.

objectives

responsibility and

leadership for the service

2. Review customer

2. Review service provision for

provided

satisfaction and implement

internal and external

changes to service provision

customers and identify and 2. Influence the creation of

to meet agreed quality

introduce additional

University strategy

standards, guidelines and

services

procedures

3. Role model effective

customer service

3. Promote customer care as a key objective

4. Act as ambassador within the University and beyond

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University of Sheffield ? Leadership and Management Framework

9. Leadership and Management Framework Skills & Knowledge

These are generic management skills across all four levels of management but some senior and strategic managers may require additional or advanced skills as per their job spec. Not all skills will apply to all levels of management eg team leaders may not be involved in recruitment and selection. It is or senior managers within Faculties and department to determine the full range of skills and knowledge required for the post using the LMF as a guide.

Leadership & Management Principles

1. Different styles of leadership 2. How to set measurable performance objectives

3. Motivation theories and techniques

4. SRDS

5. Coaching and Mentoring Skills

6. Conflict Management Theory

7. Feedback and briefing skills

8. How to delegate to and empower people & teams

9. Recruitment and skills

10. Promoting Diversity and Equality

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