Manual on Air Traffic Controller Competency-based …

Doc 10056 AN/519

Manual on Air Traffic Controller Competency-based Training and Assessment

DISCLAIMER

This document is an unedited advance version of an ICAO publication as approved, in principle, by the Secretary General, which is made available for convenience. The final edited version may still undergo alterations in the process of editing. Consequently, ICAO accepts no responsibility or liability of any kind should the final text of this publication be at variance with that appearing here.

Approved by the Secretary General and published under his authority

First Edition -- 2016 International Civil Aviation Organization

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ICAO DOC 10056

AMENDMENTS

Amendments are announced in the supplements to the Catalogue of ICAO Publications; the Catalogue and its supplements are available on the ICAO website at icao.int. The space below is provided to keep a record of such amendments.

RECORD OF AMENDMENTS AND CORRIGENDA

AMENDMENTS

No.

Date

Entered by

CORRIGENDA

No.

Date

Entered by

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CONTENTS

ICAO DOC 10056

FOREWORD ...............................................................................................................5

GLOSSARY ................................................................................................................6

PUBLICATIONS .......................................................................................................... 8

Chapter 1 - Introduction ............................................................................................9

1.1 General......................................................................................................................................9 1.2 Status ........................................................................................................................................9 1.3 Intended users ..........................................................................................................................9 1.4 Structure of the manual.............................................................................................................9 1.5 Regulatory requirements.........................................................................................................10 1.6 Competency-based ATC training ............................................................................................13 1.7 How to use this manual...........................................................................................................18 1.8 The instructional systems design model .................................................................................19 1.9 The step-by-step guide ...........................................................................................................19 1.10 Pre-requisites for establishing competency-based training and assessment.........................24

Chapter 2 ? Design of competency-based training and assessment .................25

2.1 General....................................................................................................................................25 2.2 The components of competency-based training and assessment .........................................25 2.3 Overview of competency-based training workflows ................................................................26 2.4 WORKFLOW 1: Analyse training need...................................................................................27 2.5 WORKFLOW 2: Design competency-based training and assessment ..................................30 2.6 WORKFLOW 2 - Part 1: Design the adapted competency model ..........................................30 2.7 WORKFLOW 2 - Part 2: Design the assessment and training plans .....................................34 2.8 WORKFLOW 3: Develop the training and assessment materials ..........................................50 2.9 WORKFLOW 4: Conduct the course ......................................................................................51 2.10 WORKFLOW 5: Evaluate course............................................................................................52

Chapter 3 ? Instructors and assessors..................................................................53

3.1 Introduction .............................................................................................................................53 3.2 Practical instructing and assessing........................................................................................53 3.3 General requirements .............................................................................................................53 3.4 Instructors ...............................................................................................................................54 3.5 Assessors................................................................................................................................55

Chapter 4 ? Initial training.......................................................................................57

4.1 Introduction .............................................................................................................................57 4.2 Design considerations.............................................................................................................57

Chapter 5 ? Unit Training ........................................................................................65

5.1 Introduction .............................................................................................................................65 5.2 Design considerations.............................................................................................................66

Chapter 6 ? Refresher Training ..............................................................................71

6.1 Introduction .............................................................................................................................71 6.2 Design considerations.............................................................................................................72

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Chapter 7 ? Conversion Training ...........................................................................77

7.1 Introduction .............................................................................................................................77 7.2 Design considerations.............................................................................................................78 CHAPTER 2 - Appendix A ? Example Training Specification ...........................................................82 CHAPTER 2 - Appendix B ? Example Adapted Competency Model................................................85 CHAPTER 2 - Appendix C ? Example Evidence Guide....................................................................91 CHAPTER 2 - Appendix D ? Example Competency Checklist .........................................................94 CHAPTER 2 - Appendix E ? Example Competency Assessment Form ...........................................96 CHAPTER 4 - Appendix 1a ? Example Basic Training Syllabus ....................................................107 CHAPTER 4 - Appendix 1d ? Example Approach Control..............................................................271

Surveillance Rating Syllabus ......................................................................................................271 CHAPTER 4 - Appendix 1e ? Example Area Control Procedural ...................................................335

Rating syllabus ...........................................................................................................................335 CHAPTER 4 - Appendix 1f ? Example Area Control Surveillance..................................................382

Rating syllabus ...........................................................................................................................382 CHAPTER 4 - Appendix 2 ? Example Training Events...................................................................430 CHAPTER 6 - Appendix 1 ? Training Benefits Analysis .................................................................435 CHAPTER 6 - Appendix 2 ? Example Refresher Training Syllabus ...............................................437 CHAPTER 6 - Appendix 3 ? Example of Training Event ................................................................446

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FOREWORD

ICAO DOC 10056

The next generation of aviation professionals (NGAP) initiatives were launched to ensure that enough qualified and competent aviation professionals are available to operate, manage and maintain the future international air transport system. In May 2009, the NGAP Task Force was created and was instrumental in supporting the preparry work for the NGAP Symposium conducted at ICAO from 1 to 4 March 2010. Several outcomes were drawn from the first NGAP Symposium, among them:

a) the need to develop regulatory frameworks that enable and support the use of

modern training and learning technologies (competency-based training, evidence-based training and increased use of simulation) and that are not an obstacle to industry best practices; and

b) the need to define competencies for all aviation activities affecting safety in order to

facilitate the free-flow of professionals through internationally agreed upon standards and assessment practices.

The effective performance of the air traffic management (ATM) system depends on competent and qualified air traffic management professionals. The ATM system is evolving towards a globally integrated and collaborative system. Air traffic controllers (ATCs) managing and operating this system must have a shared understanding of what is expected of them in terms of performance wherever they may work in order to support a globally interoperable system and to achieve optimum capacity within acceptable safety limits. This shared understanding becomes critical when considering the increasing traffic and the growing complexity and interconnectedness of the systems involved. As controller-pilot and s ystem-to-system interfaces evolve, the air traffic controllers managing and operating these systems need to share a common reference to ensure seamless operations.

In February 2015, procedures for the implementation of competency-based training and assessment for air traffic control officers (ATCOs) were included in the Procedures for Air Navigation Services -- Training (PANS-TRG, Doc 9868). They provide States, air navigation service providers (ANSPs) and training providers with guidance on how to structure their approach to training and assessment of controllers. The procedures provide a flexible framework that stakeholders can adapt to any local operational context and requirement.

Some of the provisions already included in the PANS-TRG are of a generic nature and can apply to all aviation functions including ATM personnel. The purpose of this manual is to provide additional guidance to the provisions of the PANS-TRG and support stakeholders in the successful implementation of competency-based training and assessment for ATCOs.

Comments concerning the manual should be addressed to:

The Secretary General International Civil Aviation Organization 999 Robert-Bourassa Boulevard Montr?al, Qu?bec Canada H3C 5H7

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GLOSSARY

DEFINITIONS

Assessment (evidence) guide

A guide that provides detailed information in the form of evidence that an instructor or an evaluator can use to determine whether a candidate meets the requirements of the competency standard.

Competency

A combination of skills, knowledge and attitudes required to perform a task to the prescribed standard.

Competency-based training and assessment

Training and assessment that are characterized by a performance orientation, emphasis on standards of performance and their measurement, and the development of training to the specified performance standards.

Competency element An action that constitutes a task that has a triggering event and a terminating event that clearly defines its limits, and an observable outcome.

Competency unit

A discrete function consisting of a number of competency elements.

Performance criteria

Simple, evaluative statements on the required outcome of the competency element and a description of the criteria used to judge whether the required level of performance has been achieved.

Range of variables (conditions)

The conditions under which the competency units must be performed.

ACP ACS ADC ADDIE AIS ALRS APP APRC APS ATC ATCO ATM ATS ATZ CE COMM CORD CPDLC CU FIS HF KNOW LoA

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ABBREVIATIONS/ACRONYMS

Area control procedural Area control surveillance Aerodrome control Analyse, design, develop, implement, evaluate Aeronautical information services Alerting service Approach control procedural Approach precision radar control Approach control surveillance Air traffic control Air traffic control officer Air traffic management Air traffic services Aerodrome traffic zone Competency element Communication Coordination Controller?pilot data link communications Competency unit Flight information service Human Factors Knowledge Letter of agreement

NONR NOSS NRS OJT PANS-TRG PC PROB PSR SAT SELF SEPC SID SITU SPP SSR STAR TEAM TRAF TWR WORK

ICAO DOC 10056

Management of non-routine situations Normal operations safety surveys Non-routine situations On-the-job training Procedures for Air Navigation Services -- Training (PANS-TRG, Doc 9868) Performance criteria Problem solving and decision making Primary surveillance radar Site acceptance test Self-management and continuous development Separation and conflict resolution Standard instrument departure Situational awareness Standard practices and procedures Secondary surveillance radar Standard instrument arrival Teamwork Traffic and capacity management Tower (aerodrome control) Workload management

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PUBLICATIONS

(referred to in this manual)

Annexes

Annex 1 -- Personnel Licensing Annex 10 -- Aeronautical Telecommunications, Volume II -- Communication Procedures including those

with PANS status Annex 11 -- Air Traffic Services

Procedures for Air Navigation Services (PANS) Procedures for Air Navigation Services -- Training (PANS-TRG, Doc 9868) Procedures for Air Navigation Services -- Air Traffic Management (PANS-ATM, Doc 4444)

Manuals

Manual of Procedures for Establishment and Management of a State's Personnel Licensing System (Doc 9379)

Doc Safety Management Manual (SMM) (Doc 9859)

Manual of Radiotelephony (Doc 9432) Regional Supplementary Procedures (Doc 7030) Manual on the Approval of Flight Crew Training Organizations (Doc 9841)

Other Publications

EUROCONTROL. Specification for the ATCO Common Core Content Initial Training. Edition 2.0. Brussels. EUROCONTROL

EUROCONTROL. ATC Refresher Training Manual Edition 1.0. Brussels. EUROCONTROL

OECD. The Definition and Selection of Key Competencies. 2005

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