HRJD.080 SSHPI Patient Representative I



JOB DESCRIPTION

Front Office Clerk

Stanislaus Surgical Hospital Precision Imaging

|Department: |SSH PI |

|Reports to: |Lead Clerk and Executive Director of SSH PI |

JOB DUTIES AND RESPONSIBILITIES

1. Input all patient demographics information upon admissions of patient

2. Check to make sure correct order is in the chart

3. Check charts for correct paperwork is in the chart

4. Greet all patients as they arrive.

5. Mail reports when they come over the fax

6. Clear all faxes and distribute to appropriate department

7. Help monitor patient flow from the beginning to the end of the patients stay.

8. Help back office staff with check all charting/ documentation is in PACS.

9. Monitor release of medical records to patients and other facilities

10. Count cash every other day

11. Check dressing rooms and front waiting room for cleanliness every 1-2 hours

12. Clean Front Office Toy weekly.

13. Verify walk-ins ( example: Medicare, Medical, Health plan of San Joaquin)

14. Collect all co-payment and cash payment. Deposit in safe and complete for forms.

JOB SPECIFICATIONS

Minimum Education:

High School Diploma or equivalent

Experience:

Minimum of 1-2 years in medical experience

Skills / Activities:

1. Excellent interpersonal skills which include Customer Service skills

2. Excellent written and verbal skills

3. Basic proficiency with computer system(s)

4. Demonstrate proper telephone etiquette

5. Excellent Organizational skills

Physical Requirements:

For the purpose of the American Disability Act (ADA), this position has been assessed to identify essential and marginal functions. Tasks listed below are considered to be essential functions of the job. Reasonable accommodations may be made for individuals with qualifying disabilities in order to perform the essential function of the job.

1. Work Position

a. Sitting 80% or more

b. Standing 10% or more

c. Walking 10% or more

2. Body Movements

a. Lifting/Carrying up to 20lbs Frequency, less than 15%

b. Bending and stooping Frequency, less than 25%

c. Hand grip, wrist and digital dexterity Frequency, 60%

3. Speaking, hearing and visual acuity to receive and interpret instructions

4. Verbal and written English communication skills

5. Mathematical and reasoning Skills

6. Normal vision range. Ability to distinguish letters, numbers and symbols

7. Requires the use of office equipment, such as PACS system, computers, telephones, photocopier, and scanner and FAX Machine.

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