Directory of Physicians and Other Health Care Professionals
Directory of Physicians and Other Health Care Professionals
Directorio de m?dicos y proveedores de atenci?n m?dica
For Members Enrolled in These Programs: ? AHCCCS/Medicaid ? Developmentally Disabled ? Children's Rehabilitative Services
Para los miembros inscritos en los siguientes programas: ? AHCCCS/Medicaid ? Developmentally Disabled ? Children's Rehabilitative Services
Customer Service Servicio al Cliente
1-800-348-4058 (TTY: 711)
CSAZ15MC3692632_001
5/11/2016
We care about you and your family's health.
UnitedHealthcare Community Plan partners with Arizona Health Care Cost Containment System (AHCCCS), Arizona Department of Health Services (ADHS) and Department of Economic Security (DES) to offer many different health plans. We've been here since 1982. You first knew us as Arizona Physicians IPA. Now we're UnitedHealthcare Community Plan. Over the years, the names of some of our plans have changed. But one thing never changes. That's our promise to help you get access to the care you need. UnitedHealthcare Commmunity Plan does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, national origin, veteran status, ancestry, health status or the need for, or cost of, health services.
Welcome to UnitedHealthcare Community Plan
Finding a Provider
This directory will help you find doctors and specialists in your area who participate with UnitedHealthcare Community Plan. It also lists the names and addresses of hospitals, pharmacies and dentists you should use, if you need those services. You can also find a current list of network providers on our website at . To choose or change your Primary Care Provider (PCP) call Customer Service at the number below and let us know. (Sometimes doctors may not accept new patients. If that's the case, we can help you make another selection.)
Customer Service 1-800-348-4058 (TTY: 711)
Choosing a Primary Care Provider (PCP) for you and your family is easy
There are several types of PCPs listed in this directory.
Primary Care Providers
Family General Practice: Internal Medicine: Pediatrician:
Adults and Children Adults Children
Providers listed in this directory are current as of the date listed on the cover. Information is subject to change.
Your Primary Care Physician (PCP)
Your health care is important to us. We carefully screen and pick our doctors so you receive the best care. When you enroll, you will be assigned a Primary Care Physician (PCP). Your PCP is your personal care doctor. Your PCP will provide or arrange the covered services you need. Make sure you talk to your PCP about any health problems you have. That way, your PCP gets to know you and your medical history. Always follow your PCP's instructions and get approval before you get any medical services. If you are pregnant you may choose your Primary Care Obstetrician (PCO) as your primary physician.
Changing Your PCP
Your PCP is an important part of your health care team. You and your PCP need to work together. If for any reason you want to change your PCP, call Member Services. If you change your PCP, you must choose another PCP from the UnitedHealthcare Community Plan Provider Directory. We can help you choose a new PCP or tell you more about the PCPs in our network. If you are pregnant, contact Healthy First Steps at 1-800-599-5985. Member Services can send you a list of our providers at no cost to you. If your PCP does not speak your language, call Member Services. UnitedHealthcare Community Plan will provide you with an interpreter at no cost to you.
Seeing a Specialist
Your PCP is in charge of ALL your covered health care needs. If you need specialty care, your PCP may refer you to a specialist or another doctor. There are four exceptions to this:
? Members with special health care needs may directly access a specialist as appropriate for the condition and identified needs. Preventive services are covered including well exams and screenings.
? Women can make an appointment with an in-network Obstetrician/Gynecologist (OB/GYN) for preventive or routine services without a referral from their PCP. (Please see the UnitedHealthcare Community Plan Provider Directory for a list of doctors).
? All members can self-refer for behavioral health services through their local RBHA. CRS members in the Fully Integrated and Partially Integrated-BH coverage types will get behavioral health services through UnitedHealthcare Community Plan. See section on Behavioral Health Services for more information.
? Members under 21 years of age can self-refer for dental and vision screenings.
CRS Members Children's Rehabilitative Services (CRS)
Children's Rehabilitative Services is a program for individuals with special health care needs. You or your child can receive care at one of four Multi-Specialty Interdisciplinary Clinics (MSICs) in Phoenix, Tucson, Flagstaff or Yuma. At these clinics, you or your child can receive all of your specialty care. Primary and behavioral health services may also be offered. Your assigned MSIC is your health home. In addition to the services provided at the MSIC, CRS Fully Integrated or CRS Partially Integrated- Acute members also have access to a full network of providers, including your community-based PCP and CRS Fully Integrated and CRS Partially Integrated ? BH members also have access to a full network of behavioral health specialists.
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