Rhonda Wilson Campbell - Franklin County



Rhonda Wilson Campbell

7828 Snow Creek Road

Penhook, VA 24137

(540) 576-2669 or (540) 353-2116

EDUCATION Radford University - Radford, Virginia

B.B.A. Administrative Systems B.S.N. Nursing

Psychology Minor

Numerous Certification (Public Safety, Fire, Rescue, Medical and Law)

EMPLOYMENT

Oct 2008 – May 2010 Case Manager II/WIA Title I Program – Goodwill Industries/Workforce Development

Responsibilities: Work with low level income and special education adults, Determine eligibility and maintain client files, provide clients job search assistance; provide individualized case management; provide Guidance and Counseling to all clients; provide an extensive assessment of each client; develop with the client a service strategy which include goals of the client; ensure that each client obtains the training and education appropriate for success; develop strong business contacts within all communities served; contact employers and develop plans to employ and train clients; maintain accurate client files and records according to program guidelines; ensure that each client moves into unsubsidized employment; complete follow-up reports; accurately determine cost for training, work experience, and/or supportive services; submit all necessary forms, bills, invoices, and other paperwork; and perform other duties as assigned.

Mar 2008 – Sept 2008 Medical Office Associate – Dr. Caren T. Aaron and Piedmont Pain Medicine – Martinsville, VA

Responsibilities: Answering multi-line phone; pre-certification of patients insurance; pre-authorizations of patient’s medicine; maintenance of patient’s charts; posting of patient payments to accounts; scheduling and confirming patient appointments; check in desk; check out desk; referrals to other doctors; many other responsibilities as assigned by office manager.

Oct 2004 – Mar 2008 Communications Officer - Franklin County Sheriff’s Office – Rocky Mount, VA

Responsibilities: Answering administrative and E-911 phone lines. Dispatching emergency and non-emergency calls for all area Law Enforcement and Public Safety. Facilitate communication and mutual aid between law enforcement and public safety agencies for the area and other surrounding areas. Dispatch proper utility companies and Department of Transportation as needed. Certified to do data entry into the Virginia Crime Information Network and the National Crime Information Network.

June 2007 – Nov 2007 Teller/Customer Service Representative – Franklin Community Bank, N.A. – Union Hall, VA

Responsibilities: Paying and receiving teller; handle all types of bank transactions and windows; order clients checks and savings slips; process daily work for branch capture; backup vault teller; coin machine processor; knowledgeable about bank products and services; analyze and solicit any additional products and services for clients as necessary; open and process new accounts for clients; ordering all supplies for office.

Dec 2005 – Apr 2006 Consultant - Allsports Physical Medicine Center – Rocky Mount, VA

Part-time Responsibilities: Rearranged office to help facilitate efficient services for the doctors, staff, and patients. Help fill in office positions when staff is out of the office. Started employee handbook.

April 2004 – Oct 2004 Administrator - Team Nurse – Rocky Mount, VA

Responsibilities: Supervise, direct and total responsibility for all activities concerning staffing field personnel, and clerical personnel while in the office or on-call; Organize and supervise all administrative functions as in accounting, budgeting, data collection, record maintenance, employees, and employee practices; ensure compliance with applicable laws and regulations, and implementing corrective actions as needed; maintain on-call for clients, field personnel and clerical personnel 24 hours/day to insure all needs are met for the company and clients.

Rhonda Wilson Campbell

7828 Snow Creek Road

Penhook, VA 24137

(540) 576-2669 or (540) 353-2116

Sept 1996 – Sept 2003 Emergency Department Tech - Carilion Medical Center – Roanoke, Virginia

Responsibilities: Restocking supplies, performing EKG, placing patients on cardiac monitoring system, starting IV’s, phlebotomy, assisting in patient care, transporting patients in between hospital units, assist with taking reports from various EMS crews upon arrival to ED with patients, worked communications desk answering multi-phone lines and emergency lines, answering calls and taking patient reports from various EMS crews from surrounding areas and Lifeguard 10 while enroute to ED. Assist with patient care in Gold and Trauma Alerts and Code Blues. Input of physician orders as needed. Charging of patient accounts.

Unit Secretary/Monitor Tech – Cardiac Surgery - Carilion Medical Center – Roanoke, VA

Responsibilities: Transcribe and enter orders written by physician; provide support to the physicians, nurses, and other hospital personnel as needed. Support includes answering the phone, paging appropriate personnel, scheduling patient’s appointments, responsible for the maintenance of patient’s chart from admission until discharge from floor; and other secretarial duties. Responsible for interpreting and recording patient rhythm strips during shifts and notifying nurses of any rhythm changes. Responsible for maintaining floor’s crash cart.

Department Secretary - Cardiac Service Line - Carilion Medical Center - Roanoke, Virginia

Responsibilities: Provide support to the Director of Medical Cardiology at Carilion Roanoke Community Hospital and the four cardiac case managers at Carilion Roanoke Memorial Hospital. Provide support to Director’s two patient care units, which consist of 90 staff members. Maintain all employee files. Support to director includes scheduling of classes, meetings, interviews, appointments, maintaining highly confidential information and records and other secretarial duties. Responsible for management of on-call schedule for five cardiac service line directors. Provide support to the cardiac case managers through clerical duties, scheduling and attending four cardiac service line team meetings chaired by them.

Department Secretary - Case Management - Carilion Medical Center - Roanoke, Virginia

Responsibilities: Responsible for design and maintenance of the only database of patients receiving services of a case manager at both Roanoke-based Carilion hospitals. Provide clerical support to Case Management Director and eighteen (18) Case Managers. Maintained the on-call schedule for the two Roanoke based facilities. Acted as liaison between Case Management Services, including Case Managers, Patient Family Specialists, and Utilization Reviewers.

May 1995 - Sept 1996 I.P.A. (Insurance Processing Associate) - Allstate - Blue Ridge Support Center - Roanoke, VA

Responsibilities: Process all changing policy holder information for the state of Michigan downloaded from field agents daily; set up new polices of policy holders.

June 1993 - May 1995 Administrative Assistant/Sales Assistant - PaineWebber - Roanoke, Virginia

Responsibilities: Personal Assistant to stockbrokers varying from three to five brokers at a time. Quotrone Computer System Management - Client Management - POS Management

COMMUNITY Volunteer Firefighter - Snow Creek Fire Dept. Company 6 – August 1993 – December 2000

ACTIVITIES * Constitutional Officer Secretary - 1995-1996, 1996-1997 Terms

* Instructor II -Teach Firefighter I and II statewide * Haz-Mat Awareness and Operations

* Rope Rescue Level II * Certified Level III EVOC Driver

Volunteer Rescue Squad - Snow Creek Rescue Squad – June 1995 - Present

* Constitutional Officer Secretary – 2009-2010, 2010 - 2011

* Certified Emergency Medical Technician – Intermediate * Certified Professional CPR

* Terrorism Awareness *AMLS Instructor *ITLS Instructor *ACLS *PALS

COMPUTER SKILLS *Use of Internet and Email

*Use of Microsoft Professional (Word, Excel, PowerPoint, Outlook)

*Other Various Computer Programs That Were Specifically Related To Job

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