Continuing Care Safety Association



Job Description: Unit Clerk ______________________________________________________________________ PURPOSE/OBJECTIVE: This position performs administrative and secretarial duties in support of the health care team and [patient/resident/client] care. 2.0 JOB SUMMARY: The Unit Clerk is responsible for maintaining an orderly station and assisting health care staff by managing information flow and communication within the unit including between health professionals, department, [patients/residents/client], and families. The Unit Clerk provides clerical duties, medical transcription, and maintains unit operations. The Unit Clerk works closely with [patients/residents/clients], their families, the health care team, and employees of [Organization’s Name] spanning the continuum of care while adhering to [Organization’s Name] policies, process, safe work practices and procedures. 3.0. FUNCTION: Provide administrative support and clerical services to promote safe, quality [patients/clients/residents] and family centered care as part of a team while reflecting the shared vision and values of [Organization’s Name] [legislation/ regulations/applicable standards]. 4.0 EDUCATION/MINIMUM REQUIRMENTS: List the qualifications or minimum requirement as required for you organization and/or minimum timeframes if required such as:Unit Clerk Certificate from a recognized training provider [inclusive of medical terminology and practicum component] High School diploma or equivalent. 5.0 SKILLS/KNOWLEDGEList the skills and knowledge as required for your organization such as:Current Basic Cardiac Life Support First Aid certification Experience working with seniors in the community health services setting. Knowledge of Microsoft Office [Word, Excel, Power-Point, Windows XP, E-mail]. Strong written and oral communication skills including fluency in medical terminologyAbility to read, write and communicate in EnglishAble to organize and manage files, tasks, schedules, and informationAble to multitask, prioritize, and manage time efficiently.Ability to effectively work independently and within a team.6.0Physical Requirements Ability to meet the physical requirements including: Lifting up to maximum 15 lbsCarrying/transporting objects up to maximum 15lbs Bending, crouching, kneeling, reaching, stretchingPushing and pulling up to maximum 50 lbs Sitting for prolonged period of timeFrequent walking covering long distances7.0. DUTIES AND RESPONSIBILITIES: List the duties and responsibilities required for your organization in this role such as:Greet and screen all visitors to [Organization’s Name] and direct all visitors to appropriate area, if required, referring inquires to [nursing/health care] staff. Handle incoming calls, voice messages and other communications.Create, maintain and verify the completeness of [patient/client/resident] records. Transcribe information such as health care team orders and instructions, dietary requirements, procedures, and medical information and records as required i.e. logs, record book, and forms. Provide administrative support, as required. Sort incoming mail and packages and distributing it appropriately. Filing and file maintenance. Maintain unit supply inventory by checking stocks to determine inventory level; anticipate needed supplies, planning and expediting orders for supplies; verifying receipt of supplies. Maintain and follow proper procedures and legalities in adhering to confidentiality and record keeping pertaining to [patient/resident/client], employee and organization data. Adhere to organizational policies, procedures, and relevant legislation, regulations and standards. Observe and report on changes in [patient/resident/client] condition(s) to appropriate individual(s). Respond to [patient/client/resident] and family, caregiver concerns and ensure appropriate action taken within decision making authority and or concern communicated to appropriate individuals [role within your organization for this position]. Attend staff meetings as required and attend in services to develop knowledge and plete other duties as assigned.8.0. SAFETY RESPONSIBILITES: List the safety responsibilities required for your organization in this role such as:Comply with [Organization’s Name] Health and Safety policies and procedures, safe work practices and requirements of the Alberta Occupational Health and Safety Legislation.Take reasonable care to work safely and carry out duties as to not cause accidental injury to themselves, fellow employees or the general public. Immediately report all injuries, near misses or potential hazards to direct supervisor or alternate as appropriate.Aware of emergency response responsibilities and respond appropriately for role. Ensure all personal safety equipment (PPE) is being used properly; maintained and report defective or missing PPE to direct supervisor or alternate as appropriate.Meets infection prevention and control requirements by adhering to infection control guidelines and practices and procedures and additional precautions when required.Handle and dispose of hazardous materials according to WHMIS and organizational policies and guidelines.Seek, offer and accept assistance when required.Use equipment and supplies according to established standards and procedures.Maintain a clean and orderly work area.Refrain from or participate in workplace harassment and/or violence.9.0Occupational Job Hazards (Note: Include High Hazards) List the occupational job hazards (ensure that high hazards are included) for this role such as:Transporting of carts and dollies can cause overexertion and exposure to pinch points which may result in strains, sprains or falls, and fingers or crushed limbs or hand. Obstructions in walkways, including cables, boxes, crates, bins, equipment can result in trips.Working with employees [patients/residents/clients] and in common areas may result in exposure to bacteria, fungi, viruses, bodily fluid increasing risk of acquiring illness and/or infection.Exposure to chemicals which could result in skin reactions or respiratory illness. Exposure to Electrical equipment, cords and outlets in common areas and [patients/residents/clients’] [units/suites/rooms] increase risk of exposure to burns and electrical shock. Sitting for prolonged periods of time, repetitive manual tasks, bending and reaching can increase forces on muscles and tendons contributing to fatigue or musculoskeletal strain. 10.0. INTERNAL TRAINING REQUIRED: The following training will be required and provided to any potential employee as part of orientation and on-going training.[List any additional training that your organization would be providing as a requirement for the position] Examples could include the following: General Orientation WHIMIS [Organization’s Name] Unit Clerk orientation program; including # of supervised shifts Site Specific training ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download