Cisco IP Phone 7910
Cisco IP Phone 7941/61
Quick Reference Guide
Placing a Call
Lift Handset and dial a number
Press a Line Button and dial a number
Press the Speaker Button and dial a number
Press the Headset Button and dial a number
Press the New Call softkey and dial a number
Press the Speed Dial Button and dial a number
Answer a Call
Lift Handset
Press the Answer softkey
Press Headset Key
Press Speaker Button
Ending a Call
Hang up the Handset
Press the End Call softkey
Press the Speaker Button
Parking a Call
Press the More softkey until you see the Park tab
Press the Park softkey
Note the park call number on the LCD display
To retrieve the parked call, dial the parked call number from any phone
Transferring a Call
Press the Transfer Softkey followed by the destination number
When the number begins to ring, press transfer again and hang-up
Announced Transfer Or
When the party answers, announce the call, press transfer, and hang-up
Transfer to Voicemail
How do you transfer a call directly to voicemail?
Press transfer, an *, the extension, transfer, hang-up
Forwarding all Calls
Press the Call Forward softkey and enter the destination number
Cancel Forwarding
Press Call Forward softkey
Place a call on hold
Press the Hold Key
Retrieve a Call from Hold
Press the Resume Key
Placing a Conference Call
Press the More Key, then the Confrn Softkey
Place a call to another party
When the party answers, press the Confrn softkey again to add the party to the call.
Repeat the process to add additional parties
Initiating a Meet Me Conference Call
Contact the CallManager Administrator to obtain a conference number
Lift the handset and press the more softkey to display the Meet-Me Softkey.
Press the Meet-Me softkey and enter the Meet Me Conference Number
Joining a Meet Me Conference
Dial the number provided by the Conference Initiator
Call Pickup - To answer a call to your extension from any other extension in your call group
Press Line, More, and the pickup softkey, then answer the call
Redial
Lift handset and press the redial softkey
Press the redial key alone to make call from the Speakerphone
Online Help
Press the ? button then any key for help about that key
Press the ? button twice quickly to display information about the selected feature
Press the ? button twice quickly during an active call for statistics about the call
Call History
Press the directories Button to display the directory menu
Use the scroll keys to highlight the desired call history option
Press the Select softkey
To speed dial a number in list, use the scroll keys to highlight, press Dial
Change Contrast
Press the Settings Key
Use the scroll key to highlight Contrast
Press Select
Use the Up/Down arrow keys to adjust Contrast
Press the OK softkey, then the Save softkey
Setup Voicemail
Press the Messages Key and follow instructions
Accessing Voicemail
Press the Messages Key and follow instructions
Using the Corporate Directory
Press the Directories Button
Use the scroll key to select Corporate Directory
Press Select softkey
Use the scroll key to select search by first name, last name, or number
Use the keypad to enter letters and numbers
Press dial to place a call to the resulting number
Information Services
Press Services
Use the scroll keys to highlight the desired service
Press Select to show information
Press Update key to refresh
Press Services key to exit
Change Ringer Type
Press Settings
Use scroll keys to highlight ringer type
Press Select to display list of ringer types
Press scroll keys to highlight ringer types
Press Play softkey
Press select, ok, save
Ringer Volume
While phone is idle press the Up/Down volume keys
During ringing press the Up/Down volume keys
Press settings and the save softkey
Handset, Headset, Speakerphone Volume
During a call press the volume Up/Down arrows to control the volume of the device in use. Handset, speakerphone, headset
Press settings and the save softkey
Mute
Press Mute button to activate Muting
Press Mute again to cancel
Voicemail First Time Setup
Press Voicemail Envelope Key
Enter default Password 612345 or 123456
Follow voice prompts to setup your account
Voicemail Main Menu
Press Voicemail Envelope Key
Enter Voicemail Password (First time use 612345 or 123456)
1 Listen to New Messages
2 Send a Message
3 Review Old Messages
4 Setup
0 Help
* Exit
Voicemail
Press Voicemail Envelope Key
Enter Voicemail Password
Press 1 to hear new Messages
After Listening to Message you have the following Options:
1 Repeat 6 Save as New
2 Save 7 Rewind
3 Delete 9 Message Summary
4 Reply # Skip Message
5 Forward * Exit
Voicemail Setup Menu
Press Voicemail Envelope Key
Enter Voicemail Password
Press 4
1 Greetings and Transfers-Alternate Greetings and Transfer Options
2 Message Settings - Notification, Playback (full or brief menus), private lists
3 Personal Settings- password, directory name, recorded name
0 Help
* Exit
Voicemail External Access
To dial in from the outside . . .
Simply dial your DID number
Or
Dial the designated external Voicemail number 336-841-4610
When you hear your greeting press the * key
Enter your ID (Extension Number) followed by the # key
Enter your Password (Pin Number) followed by the # key
510 04-453- 2510
Need Help?
Call the help desk, 883-4357
Want to know More?
Check out the HPU Intranet Site
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