WORK EXPECTATIONS MEMO - San Bernardino County, California
Attachment #2
AUTHOR¡¯S NAME, Author¡¯s Title
Author¡¯s Department
NOTE: This memo may be used in
conjunction with the new employee
orientation checklist or as needed
(e.g. as part of a WPE/WPIP).
RECIPIENT NAME(S), Recipient Title(s)
Recipient Department(s)
WORK EXPECTATIONS MEMO
The purpose of this memo is to outline the work performance expectations and conduct standards for your
position of [INSERT CLASSIFICATION TITLE] with [DEPARTMENT]. These expectations will be used:
?
?
?
?
To provide [INITIAL or ONGOING] training in your work duties and assignments;
To evaluate your work progress for the next evaluation period;
To evaluate your work related conduct during the course of your employment;
As ongoing standards for the defined categories in your Work Performance Evaluations:
1. Customer Service
2. [INSERT ADDITIONAL CATEGORIES FROM WPE]
To ensure your success, you are encouraged to see me as questions or concerns arise regarding your duties and
assignments. Additionally, assistance through [ADD TYPES OF ASSISTANCE, RESOURCES, STAFF
MEETINGS, COUNTY WORKSHOPS, MENTORING, FOLLOW-UP DISCUSSIONS, ETC.] will be provided to
help you succeed in your position.
Expectation of Duties, Responsibilities and Standards:
[PROVIDE BRIEF DESCRIPTION OF POSITION]
1. Customer Service [REFLECT WPE CATEGORIES LISTED AS ABOVE]
? [LIST OUT DETAILED POSITION SPECIFIC EXPECTATIONS].
2.
[CONTINUE WPE CATEGORIES AS LISTED ABOVE]
? [LIST OUT DETAILED POSITION SPECIFIC EXPECTATIONS].
A copy of this memorandum will be placed in your personnel file.
I acknowledge receipt of this Memo and attachments. I assume responsibility to read, review, and seek
clarification of all expectations as outlined in the attached documents.
___________________________
Employee
___________________
Date
cc: Department Contacts (e.g. Mary Doe, Administrative Manager)
Human Resources Officer (if appropriate)
Department File (if appropriate)
Official Personnel File (if appropriate)
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