Service and Warranty Information 2016 - Mercedes-Benz USA
Service and Warranty Information 2016
QUICK REFERENCE TO WARRANTY COVERAGE
(Complete warranty coverage starts on (e Page 11))
BASIC WARRANTY
4 Years/50,000 Miles
EMISSION PERFORMANCE/CONTROL
(Federal) 2 Years/24,000 Miles
EMISSION PERFORMANCE/CONTROL
(Federal)
8 Years/80,000 Miles (Limited Coverage - please refer to text)
EMISSION PERFORMANCE
(California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and Washington)
3 Years/50,000 Miles
EMISSION CONTROL
(California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode Island, Vermont and Washington)
7 Years/70,000 Miles (Limited Coverage - please refer to text)
EMISSION PERFORMANCE
Plug-in Hybrid Electric, (Delaware, Oregon, Pennsylvania and Washington)
3 Years/50,000 Miles
EMISSION CONTROL
Plug-in Hybrid Electric, (Delaware, Oregon, Pennsylvania and Washington)
7 Years/70,000 Miles (Limited Coverage - please refer to text)
EMISSION PERFORMANCE/CONTROL
Plug-in Hybrid Electric, (California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont)
15 Years/150,000 Miles (Limited Coverage - please refer to text)
EMISSION PERFORMANCE/CONTROL
High Voltage Battery - Plug-in Hybrid Electric models (California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island and Vermont)
10 Years/150,000 Miles
Years in Service
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Dear Mercedes-Benz Owner: As an authorized Mercedes-Benz Center, we are dedicated to providing you with unparalleled Commitment to Excellence in Sales and Service. We will always do everything possible to live up to this commitment.
Authorized Mercedes-Benz Center's Signature and Stamp
Service and Warranty Information | Model Year 2016
1
Name:_____________________________________________________________ Address:____________________________________________________________ City, State, ZIP Code:__________________________________________________ Sales Department Hours:_______________________________________________ Telephone: ______________ Fax: _____________ E-mail:______________________ Service Department Hours:_____________________________________________ Telephone: ______________ Fax: _____________ E-mail:______________________ Parts Department Hours:_______________________________________________ Telephone: ______________ Fax: _____________ E-mail:______________________ Additional Customer Assistance/Services:_________________________________
2
Service and Warranty Information | Model Year 2016
Model:_____________________________________________________________ Serial Number:_______________________________________________________ VIN:_______________________________________________________________ Owner:_____________________________________________________________ Address:____________________________________________________________ City, State, ZIP Code:__________________________________________________
European Delivery Delivery/Warranty:
Domestic Delivery Mo. _____ Day _____ Yr. _____
Selling authorized Mercedes-Benz Center Code:_____________________________
LIMITED WARRANTY TERMS: The first to occur of 4 Years or 50,000 miles from date of delivery or when put into service. (See details starting on (e Page 11) of this booklet.)
OTHER:_____________________________________________________________
__________________________________________________________________ Owner's Signature
Service and Warranty Information | Model Year 2016
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