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4339988-627797RP513 V4RP513 V4REPUBLIC OF GHANADEPARTMENT OF URBAN ROADSURBAN TRANSPORT PROJECTDetailed Engineering Design, Procurement and Construction Supervision of Bus Type B Priority Routes and Infrastructure on Accra CBD – Amasaman CorridorABBREVIATED RESETTLEMENT ACTION PLAN (ARAP)FINAL REPORTPrepared By Alice Addai-YeboahSociologistJuly 2014TABLE CONTENTS TOC \o "1-3" \h \z \u List of tables PAGEREF _Toc400097923 \h ivLIST OF FIGURES PAGEREF _Toc400097924 \h ivACRONYMS PAGEREF _Toc400097925 \h vEXECUTIVE SUMMARY PAGEREF _Toc400097926 \h vi1.0INTRODUCTION PAGEREF _Toc400097927 \h 121.1BACKGROUND PAGEREF _Toc400097928 \h 121.2DESCRIPTION OF THE ACCRA CBD – AMASAMAN CORRIDOR PAGEREF _Toc400097929 \h 121.3PREVIOUS SERVICES ON TYPE B PAGEREF _Toc400097930 \h 141.4RESETTLEMENT ISSUES IDENTIFIED PAGEREF _Toc400097931 \h 141.5OBJECTIVES OF THE ABBREVIATED RESETTLEMENT PLAN PAGEREF _Toc400097932 \h 141.6SCOPE OF ARAP PAGEREF _Toc400097933 \h 151.7METHODOLOGY PAGEREF _Toc400097934 \h 152.0POLICY AND LEGAL FRAMEWORK PAGEREF _Toc400097935 \h 172.1 POLICY PAGEREF _Toc400097936 \h 172.2LEGAL FRAMEWORK PAGEREF _Toc400097937 \h 183.0SOCIOECONOMIC SURVEY OF PROJECT CORRIDOR PAGEREF _Toc400097938 \h 233.1PROFILE OF MUNICIPLITIES AND COMMUNITIES WITHIN THE PROJECT CORRIDOR PAGEREF _Toc400097939 \h 233.2. BRIEF BACKGROUND OF PROJECT COMMUNITIES PAGEREF _Toc400097940 \h 243.3PROFILE OF OPERATORS WITHIN THE RIGHT OF WAY PAGEREF _Toc400097941 \h 253.4ALTERNATIVE SITES PAGEREF _Toc400097942 \h 323.5PROJECT IMPACTS PAGEREF _Toc400097943 \h 334.0VALUATION PROCEDURES PAGEREF _Toc400097944 \h 364.1ELIGIBILITY CRITERIA PAGEREF _Toc400097945 \h 364.2BASIS FOR ASSESSMENT OF SUPPLEMENTAL ASSISTANCE PAGEREF _Toc400097946 \h 374.3ENTITLEMENT MATRIX PAGEREF _Toc400097947 \h 375.0COMPENSATION AND OTHER ASSISTANCE PAGEREF _Toc400097948 \h 416.0INSTITUTIONAL RESPONSIBILITY PAGEREF _Toc400097949 \h 426.1MINISTRY OF ROADS AND HIGHWAYS PAGEREF _Toc400097950 \h 436.2DEPARTMENT OF URBAN ROADS PAGEREF _Toc400097951 \h 436.3MINISTRY OF LOCAL GOVERNMENT AND RURAL DEVELOPMENT PAGEREF _Toc400097952 \h 436.4METROPOLITAN AND MUNICIPAL ASSEMBLIES PAGEREF _Toc400097953 \h 436.5LAND VALUATION DIVISION OF LANDS COMMISSION PAGEREF _Toc400097954 \h 446.6THE ENVIRONMENTAL PROTECTION AGENCY (EPA) PAGEREF _Toc400097955 \h 446.7UTILITY AGENCIES PAGEREF _Toc400097956 \h 447.0PUBLIC CONSULTATION PAGEREF _Toc400097957 \h 457.1ISSUES / CONCERNS FROM CONSULTATIONS PAGEREF _Toc400097958 \h 487.2STAKEHOLDER / CONSULTATION PLAN PAGEREF _Toc400097959 \h 498.0GRIEVANCE PROCEDURE PAGEREF _Toc400097960 \h 508.1GRIEVANCE PROCEDURES PAGEREF _Toc400097961 \h 509.0MONITORING AND EVALUATION PAGEREF _Toc400097962 \h 529.1INTERNAL MONITORING PAGEREF _Toc400097963 \h 529.2EXTERNAL MONITORING AND EVALUATION PAGEREF _Toc400097964 \h 529.3ROLE OF THE WORLD BANK PAGEREF _Toc400097965 \h 529.4FOLLOW-UP AFTER RESETTLEMENT PAGEREF _Toc400097966 \h 529.5MONITORING INDICATORS PAGEREF _Toc400097967 \h 539.6 Monitoring and implementation of RAP PAGEREF _Toc400097968 \h 5610.0BUDGET AND FUNDING PAGEREF _Toc400097969 \h 5711.0IMPLEMENTATION SCHEDULE PAGEREF _Toc400097970 \h 6011.1DISCLOSURE OF ARAP PAGEREF _Toc400097971 \h 6011.2PROCESSING OF AND PAYMENT OF SUPPLEMMENTAL ASSISTANCE PAGEREF _Toc400097972 \h 60APPENDICES PAGEREF _Toc400097973 \h 62APPENDIX ONE: PAP INVENTORY PAGEREF _Toc400097974 \h 63APPENDIX TWO: MAJOR COMMUNITIES ALONG THE PROJECT CORRIDOR PAGEREF _Toc400097975 \h 70APPENDIX THREE: SOCIOECONOMIC SURVEY TABLES AND FIGURES PAGEREF _Toc400097976 \h 74APPENDIX FOUR: QUESTIONNAIRES AND FGD GUIDES PAGEREF _Toc400097977 \h 86APPENDIX FIVE: GRIEVANCE FORM PAGEREF _Toc400097978 \h 90APPENDIX SIX: GRIEVANCE CLOSE-OUT FORM PAGEREF _Toc400097979 \h 91APPENDIX SEVEN: GALLERY OF PHOTOS OF CONSULTATIVE MEETINGS PAGEREF _Toc400097980 \h 92List of tables TOC \h \z \c "Table" Table 1: COMPARISON OF GHANAIAN LAWS WITH WORLD BANK POLICIES PAGEREF _Toc400097811 \h 21Table 2: POPULATION OF PARTICIPATING ASSEMBLIES PAGEREF _Toc400097812 \h 24Table 3: PROJECT COMMUNITIES PAGEREF _Toc400097813 \h 24Table 4: AGE AND SEX DISTRIBUTION OF PAPS PAGEREF _Toc400097814 \h 28Table 5: ECONOMIC ACTIVITIES OF PAPS PAGEREF _Toc400097815 \h 30Table 6: AVERAGE DAILY INCOME OF PAPS PAGEREF _Toc400097816 \h 31Table 7: STRUCTURES AND DEVICES USED FOR SELLING PAGEREF _Toc400097817 \h 32Table 8: ENTITLEMENT MATRIX PAGEREF _Toc400097818 \h 39Table 9: SUMMARY OF LOSSES AND SUPPLEMENTAL ASSISTANCE PAGEREF _Toc400097819 \h 41Table 10INSTITUTIONAL CAPACITY ASSESSMENT PAGEREF _Toc400097820 \h 42Table 11: SUMMARY OF CONSULTATIONS PAGEREF _Toc400097821 \h 46Table 12CONSULTATION PLAN PAGEREF _Toc400097822 \h 49Table 13: MONITORING INDICATORS PAGEREF _Toc400097823 \h 53TABLE 14: TIME LINE FOR IMPLEMENTATION PAGEREF _Toc400097824 \h 56TABLE 15: COST OF RESETTLEMENT PER ASSEMBLY PAGEREF _Toc400097825 \h 57Table 16: IMPLEMENTATION SCHEDULE PAGEREF _Toc400097826 \h 60LIST OF FIGURES TOC \h \z \c "Figure" Figure 1: Information Services in action PAGEREF _Toc398280914 \h 16Figure 2: Sensitization on-going PAGEREF _Toc398280915 \h 16Figure 3: Some hawkers at the Ofankor Bus Stop PAGEREF _Toc398280916 \h 26Figure 4: A table top operator at Abeka Junction PAGEREF _Toc398280917 \h 26Figure 5: A table and umbrella operator at the Tudu Terminal PAGEREF _Toc398280918 \h 26Figure 6: A metal container on the ROW at the Tudu Terminal PAGEREF _Toc398280919 \h 27Figure 7: Phone repairer using kiosk for his services at the Tudu terminal PAGEREF _Toc398280920 \h 27Figure 8: Displayed Motorbikes on the Walkway at Caprice PAGEREF _Toc398280921 \h 27Figure 9: Vehicles displayed for sale on the ROW at Asoredanho PAGEREF _Toc398280922 \h 27Figure 10: Highest Educational Level PAGEREF _Toc398280923 \h 29Figure 11: Meeting with Achimota Opinion Leaders PAGEREF _Toc398280924 \h 47Figure 12: Meeting with Circle-Odawna Transport Union PAGEREF _Toc398280925 \h 47ACRONYMSAFDAgenceFrancaise de DeveloppmentAMAAccra Metropolitan AssemblyARAPAbbreviated Resettlement PlanBRTBus Rapid TransitCBDCentral Business DistrictDURDepartment of Urban RoadsECGElectricity Company of GhanaEPAEnvironmental Protection AgencyGAPTEGreater Accra Passenger Transport ExecutiveGCGrievance CommitteeGEFTFGlobal Environmental Facility Trust FundGOGGovernment of GhanaGSAPGhana Sustainable Aid ProjectGWCLGhana Water Company LimitedIDAINTERNATIONAL DEVELOPMENT ASSOCIATIONITPIntegrated Transport PlannersJHSJunior High SchoolKNCKwame Nkrumah CircleLVDLand Valuation DivisionMOFEPMinistry of Finance and Economic PlanningMRHMinistry of Roads and HighwaysNGONon-Governmental OrganisationOPOperational PolicyPAPProject Affected PersonsROWRight-of-WayRPFResettlement Policy FrameworkSCUTASteering Committee on Urban Transportation in AccraSHSSenior High SchoolSPSSStatistical Package for Social ScientistsUTPUrban Transport ProjectWBWorld BankWVIWorld Vision InternationalEXECUTIVE SUMMARYActing through the Ministry of Roads and Highways and its agency, the Department of Urban Roads, the Government of Ghana is implementing the Urban Transport Project (UTP) with support funding from the International Development Association (IDA), AgenceFrancaise de Developpment (AFD) and the Global Environmental Facility Trust Fund (GEFTF). The UTP is designed to improve mobility on some major road corridors by the implementation of a Bus Rapid Transit (BRT) system among others. Part of this project is a Type B project along the Amasaman- CBD corridor which will involve the construction of bus terminals, bus shelters and extension of existing bus stops as well as bus priority lanes and other infrastructure. The implementation of these activities will result in disruption and relocation of businesses and livelihoods at varying degrees which has resulted in the triggering of the World Bank’s safeguard policy OP4.12 on Involuntary Resettlement. An Abbreviated Resettlement Plan (ARAP) is therefore prepared and will be implemented to assist minimize adverse impact on persons whose properties/ livelihoods will be affected by the project.Based on information gathered through reviews of secondary data and field information from consultative meetings and interviews, the ARAP highlights the policy and legal framework governing its preparation. It also includes data on project affected persons (PAPs), a description of the compensations and livelihood restoration measures to be implemented and procedures for ensuring affected persons receive their entitlements. It also describes the consultation strategy adopted to engage with the affected people and the institutional framework for implementing the resettlement and livelihood restoration activities. In addition, the ARAP clarifies a grievance redress mechanism and a monitoring and evaluation framework with the accompanying implementation schedule and budget. These sections are summarised as follows:Policy and Legal FrameworkThis ARAP has been prepared in accordance with the World Bank safeguards policy OP4.12 on Involuntary Resettlement and the 2006 Resettlement Policy Framework (RPF) of the Ministry of Roads and Highways both of which spell out ways of dealing with project affected persons (PAP).Socioeconomic SurveyThe project corridor falls under the jurisdiction of three main municipal assemblies in the Greater Accra Region i.e. Ga West, Ga East and Accra Metropolitan Assembly which has the largest share of the corridor. The BRT Type B project traverses about ten (10) communities. They include Amasaman, Pokuase, Fise, Ofankor, and Tantra Hill. The rest are Achimota, Alajo, Abeka, Tesano and Adabraka.Business operators who display their wares in one location on a daily basis and are likely to lose their specific sites upon the implementation of the BRT Type B project. are considered as PAPs. A total of 119 PAPs falling in this category were identified and interviewed. Most of them (58.8%) are involved in food vending. This is followed by those engaged in the sale of second-hand clothing (13.4%) and dealers in phones and accessories (12.6%). Others sell herbal drugs, bibles and DVDs. The other associations such as the car and motor bike sellers have available spaces behind the walkways to relocate. .An uncompleted building belonging to the Ga West Municipal Assembly is situated on the proposed site for bus terminal in Amasaman. There has however been a proposal by the Municipal Assembly to give out the structure to be used by the BRT project as an office in exchange for another one elsewhere. Negotiations between DUR and Ga West Municipal Assembly are on-going on where the property will be replaced.Valuation ProceduresEligibility is based on the category of losses suffered as at the cut-off date, which in the case of the BRT Type B is May 8th 2014, that is the end of a two-day sensitization programme on the corridor. Proof of eligibility is established by the presence of the affected person on the project site during the survey of project affected persons from 14-16 May 2014. Supplemental assistance is recommended to cover cost to be incurred during the relocation of their business. Cost likely to be incurred during relocation include:-Cost of removal and transporting structures (transport/lifting cost) and permission from new site owner to place structure; Loss of mass concrete floors, paved frontage and other civil work improvements;Loss of connection to Utilities (electricity) and reconnection cost; andLoss or interruption to Business during the transition period of relocating;Institutional ResponsibilityThe section on Institutional Responsibility lists all the institutions that will be instrumental in the implementation of the ARAP. While DUR will have the overall oversight responsibility, other key players will be the Environmental Protection Agency, Land Valuation Division and the participating Assemblies. The institutions’ capacity assessment are analysed in Table ES 1 belowTable ES SEQ Table_ES \* ARABIC 1INSTITUTIONAL CAPACITY ASSESSMENTAgencyRoleCapacity to ImplementProposal for Capacity EnhancementMRHSeek funding through Ministry of Finance and Economic PlanningSufficient, has the personnel (Finance dept) to seek funding through MoFEPNoneDURDirectly responsible for the ARAP implementationSufficient, Has the Environmental unit to implement the ARAPNoneMLGRDSupervise the meetings of the three main AssembliesSufficient, Has adequate personnel to supervise meetingsNoneMMAsLocate alternative sites and educate the publicSufficient, Assembly members and unit committee members will inform and educate the public NoneLVDIdentify, value and process compensations for affected propertiesSufficient, Has personnel to assist DUR to value and reference properties affected NoneEPAWill be involved in monitoring the ARAPSufficient, has full capacity to implement the projectNoneUtility Services (ECG, GWCL, Mobile Phone Companies)Disconnect and reconnect services during and after the project as the case may be.Sufficient, has capacity to implementNonePublic ConsultationA total of 17 consultative meetings were held with different groups (Metropolitan/Municipal Assemblies officials, Community leaders, Transport Unions) from the 26th of April 2014 to the 7th of May 2014.In addition to these meetings, two days of sensitization programmes were also held in which announcements were made to operators along the corridor about the Type B Project. Some concerns expressed are as followsStakeholders advised that there should be massive education about the BRT transport system to the public so as to promote cooperation that will help enjoy the full benefit of the project.They emphasised that authorities must establish an auto repair centres to repair and maintain faulty buses in order to keep the smooth running of the buses. There were also issues about which people should be made to run the system. Some were of the view that the existing private transport unions should be made to run the BRT services since any attempt by the government to run a transport company has not been successful. However some also think, in order to make it run effectively, Government should run it, as private unions think first about profit than the passengers.They advised that the sheds to be provided at the various bus stops should be big enough and user friendly to accommodate waiting passengers. To enhance this, they suggested that the Assemblies must strengthen security by providing task force at major bus stops to prevent crime.Others expressed concern about the tendency of restrictions being placed on the “trotro” buses not to load at certain bus stops which will also affect their salesConsultation StrategyIn order to guide stakeholder participation in the full implementation of the ARAP, an engagement or consultation plan has been structured to hold meetings with PAPs, Associations, Metropolitan/Municipal Assemblies and Community Leaders on issues such as project implementation period; the start of project; alternative sites available; Likely difficulties to be uncounted during relocation; time of compensation in relation to start of civil works etc.Grievance Redress ProcedureThe objective of the Grievance Redress Procedure is to address and resolve grievances or complaints from affected persons promptly, fairly, and in a manner that is, to the extent possible, acceptable to all parties. The grievances most likely to occur during the implementation of the ARAP may include the disruption of business activities resulting in the loss of income and delays in receiving disturbance allowance due to discrepancy.Each participating Assembly shall put together a 5-member Grievance Committee (GC) with representation as follows:Two PAPsOne Assembly member/Community leaderOne NGO representativeOne member - Social Services Committee to chairMonitoring and EvaluationThe Environmental and Social Unit of DUR will coordinate and monitor the implementation process and report to the DUR and the World Bank. Both internal and external monitoring will be undertaken. The objectives of the Monitoring program are to ascertain that the principles and the specific requirements of the ARAP are fully implemented.Budget and Funding The total estimated budget for the resettlement is FORTY THREE THOUSAND TWO HUNDRED AND FIFTY-SEVEN GHANA CEDIS (GHC43, 257.00). This amount includes 10 per cent increase for any contingency. The funding is from GOG through Ministry of Finance and Economic Planning. The analysis of the assessment provides totals presented in the ARAP: Seventy-five table-top operators will receive a total of GHC24, 093.30. This is the largest group. Together with the rest, a total of GHC 39,324.60 will be paid as supplemental assistance to PAPs. This estimate takes care of the number of PAPs under each Assembly’s jurisdiction and their individual entitlement as presented in the report. The breakdown for each participating assembly is as follows:Ga West Municipal Assembly……………………..GHC 24,813Ga East Municipal Assembly ………………………GHC 450.4Accra Metropolitan Assembly………… …………..GHC 17,994Implementation ScheduleThe implementation of the ARAP will begin with approval by the World Bank, disclosure in both electronic and hard copies and at a dissemination meeting. This will be followed by the formation of grievance committees and the payment of supplemental assistance.1.0INTRODUCTION1.1BACKGROUND1. The Government of Ghana has received funding from the International Development Association(IDA), Agence Francaise de Developpment (AFD) and the Global Environmental Facility Trust Fund(GEFTF) for the implementation of the Urban Transport Project (UTP).The Ministry of Roads and Highways (MRH) through its agency; the Department of Urban Roads (DUR) is implementing the project. The objective of the Urban Transport Project is to improve mobility on some major road corridors through a combination of traffic measures, management improvements, regulation of urban passenger transport, implementation of a Bus Rapid Transit(BRT) system as well as to promote a shift to more environmentally sustainable transport modes and reduce transport related greenhouse emissions.2. To facilitate the implementation of the Bus Rapid Transit (BRT) system, the participating Assemblies have passed the Urban Passenger Transport By-law to regulate the operations of passenger transportation. Under the By-law, two main types of permits are required for the provision of passenger transportation services. Type A Permit and Type B Permit. A Type B operator is required to comply with published standards of service and operational capability. A major component of the UTP is a pilot Type B Bus route along the Accra Central Business District to Amasaman Corridor which is the focus of this report.-1.2DESCRIPTION OF THE ACCRA CBD – AMASAMAN CORRIDOR3.The Tudu Road – Amasaman Type B corridor starts from Tudu Road in Accra and moves northwards on Kojo Thompson Road and passes through the Kwame Nkrumah Circle via Akasanoma Road. It continues on Nsawam Road through Achimota and Ofankor to Amasaman, terminating at a terminal close to the Ga West Municipal Assembly office. The return journey uses the Nsawam Road from Amasaman to Kwame Nkrumah Circle but continues the south bound journey using the Kwame Nkrumah Avenue and then turning left and terminating on Tudu Road. 4.Three Type B routes are proposed and briefly described as follows:Tudu Road to Amasaman:A bus terminal is proposed to be constructed at the Tudu Road where the Outbound service starts. It then operates in mixed traffic northbound on Kojo Thompson Road (northbound) through Kwame Nkrumah Circle (KNC). Bus Priority measures are proposed between KNC and Apenkwa Interchange. The route proceeds using the highway lanes up to Ofankor before reverting to mixed traffic operations up to the the Amasaman Terminal. The Inbound service follows the reverse alignment for the outbound service but uses the Kwame Nkrumah Avenue between KNC to the Tudu Road Terminal. A bus priority lane is provided between North Liberia Road and Tudu Road.Tudu Road to Ofankor: The Outbound service starts from the Tudu Road Terminal and follows the same corridor as the Amasaman Service up to Achimota. The service then uses the service road between Achimota and Ofankor, where the service terminates at an on-street terminal on the southbound service road. The Inbound service uses the service road between Ofankor and Achimota. Thereafter, it follows the same corridor as the Amasaman Service. Tudu Road to Achimota Terminal: The Outbound service starts from the Tudu Road Terminal and follows the same corridor as the Amasaman Service up to Achimota, where it turns right unto the Achimota Road to the Achimota Bus Terminal. The Inbound service starts from the Achimota Terminals and joins the Nsawam Road at the Achimota Terminal and continues on the same corridor as the Amasaman Service.5. The following institutional structures are therefore important in the provision of these services:Steering Committee on Urban Transportation in Accra (SCUTA): This is made up of the Chief Executives of the Assemblies in Accra and has the overall mandate to operationalize all the elements required to launch the Type B operations.Greater Accra Passenger Transport Executive (GAPTE): This has been proposed as the technical wing of SCUTA with the responsibility for network planning, operational design, contracting of operational services, monitoring and evaluation. A Pre-GAPTE unit is currently in operation, supported by the UTP.The Department of Urban Roads (DUR): DUR provides technical support to SCUTA for the provision and maintenance of the bus priority routes and related infrastructure. They will be directly responsible for these services and the intended works that will emerge.1.3PREVIOUS SERVICES ON TYPE B6. Various consultancy services have been undertaken as a predecessor of the services required for this assignment. These have all culminated in one final review currently on-going: Consultancy Services for Urban Transport Project Design Review: Business Case, Bus Priority Measures and Bus Infrastructure on Amasaman-CMB and Adenta-Tema Station Corridors – being undertaken by Integrated Transport Planners (ITP) on behalf of Pre-GAPTE. This ARAP assignment was based on a recommendation by a World Bank representative after a site visit to the project corridor.1.4RESETTLEMENT ISSUES IDENTIFIED7. An initial assessment undertaken to identify project components that might trigger resettlement issues pointed to the following:Construction of the proposed bus priority lanes and the associated drainage structures and walkways.Construction of the proposed roundabout/signalized intersection at Amasaman, proposed for the intersection between the Nsawam Road and the Amasaman DepotConstruction of the proposed bus infrastructure, including terminals, bus shelters and extensions to existing bus stops.8. A preliminary safeguards inspection mission undertaken in January 2014 confirmed that though the entire works along the corridor was not expected to involve land acquisition however, a number of street traders found along the proposed terminal at Tudu and some vehicles displayed for sale at the church of Christ bus stop were likely to have their businesses disrupted temporary and face possible relocation to other sites. This led to the conclusion that World Bank Policy OP 4.12 is likely to be triggered by the Type B project and the recommendation for the Client to prepare an Abbreviated Resettlement Plan (ARAP).1.5OBJECTIVES OF THE ABBREVIATED RESETTLEMENT PLAN9. The specific objectives of the Abbreviated Resettlement Plan (ARAP) are to:Identify and analyse the impact of the Type B project on persons who are trading or operating livelihoods within the project corridorIdentify and describe their losses due to the implementation of the projectPropose and implement measures to mitigate adverse impacts related to the BRT Type B projectDefine and to deliver entitlement to project affected personsSupport livelihood restoration in accordance with WB policy OP 4.12 on Involuntary Resettlement andMaximize the involvement of PAPs in all stages of implementation1.6SCOPE OF ARAP10. The ARAP includes data on project affected persons (PAPs), a description of the compensations and livelihood restoration measures to be implemented and procedures for ensuring affected persons receive their entitlements. It also describes the consultation strategy adopted to engage with the affected people and the institutional framework for implementing the resettlement and livelihood restoration activities. The ARAP also clarifies a grievance redress mechanism and a monitoring and evaluation framework with accompanying work plan and budget for the overall implementation.1.7METHODOLOGY11. The ARAP is based on information gathered through the following exercises:Review of project background documents and previous studiesA number of project background documents have been reviewed to provide background information on the project. These include:Bus Priority Design and Infrastructure Report, December 2013Survey Report and Problem Identification, November 2013Detailed Design, Procurement and Construction Supervision of Bus Type B Priority Routes and Infrastructure on Accra CBD-Amasaman Corridor: Inception ReportField Study The field study combined the use of observation, interviews, consultations and sensitization both to provide information and to receive feedback from operators in the project location, communities and Municipal Assemblies.Observation: This was used mainly on hawkers who were seen moving from place to place selling their waresInterviews: A Semi-structured questionnaire was administered to stationary sellers at or close to the bus stops and the proposed terminal sitesConsultations: These were held with Municipal Assemblies which have jurisdiction for the corridor, Communities along the route, and identifiable groups who are considered to be key in the transport sector.Sensitization: The Information Services Department of the Ga West Municipal Assembly was engaged to make announcements of the impending BRT Type B project to the operators in the right-of-way.Figure SEQ Figure \* ARABIC 1: Information Services in actionFigure SEQ Figure \* ARABIC 2: Sensitization on-goingData Processing and Reporting:Interview data was processed using computer software: Statistical Package for Social Scientists, tables generated and interpreted, while information from consultations was summarised and inferences drawn from it.2.0POLICY AND LEGAL FRAMEWORK2.1 POLICY12. This Abbreviated Resettlement Action Plan (ARAP) has been prepared in accordance with the World Bank safeguards policy OP4.12 on Involuntary Resettlement and the 2006 Resettlement Policy Framework (RPF) of the Ministry of Roads and Highways. 13. The World Bank’s policy on involuntary resettlement has been applied under the Type B project to cover all persons that may be displaced from land or productive resources and which results in relocation or the loss of income source or means of livelihood. 14. The WB policy OP 4.12 requires that persons occupying the land but have no legal title to it are provided resettlement assistance in lieu of compensation for the land they occupy, and other assistance, as necessary, to achieve the objectives set out in the policy, if they occupy the project area prior to a cut-off date established by the borrower and acceptable to the Bank. The policy further requires that all other persons affected by the project are provided compensation for the loss assets other than land.15. The Bank requires the preparation of a resettlement policy framework to guide the project where specific sites are not known. As sub-project are selected, screened and identified to involve involuntary resettlement, a site specific Abbreviated Resettlement Action Plans (ARAPs) or RAPs for each sub-project are prepared. The RPF defines the principle and procedures for resettlement operations: land acquisition; valuation; compensation and reporting in accordance with national and Bank safeguard policies related to involuntary resettlement; (OP4. 12). This project requires the preparation of an Abbreviated Resettlement Action Plan (ARAP) since the sub-projects sites are known and the number of persons to be displaced is less than 200.16.These documents emphasize that the involuntary taking of land for the implementation of a project resulting in the displacement of persons should be avoided where feasible, or minimized, after exploring all viable alternative project designs including consideration of environmental assessment policies, natural habitats and the need to safeguard cultural property and the identity of indigenous peoples under the Environmental Protection Agency (EPA) laws and regulations and any other laws relating to the social displacement and settlement of persons or groups of persons.2.2LEGAL FRAMEWORK17. The legal system provides procedures for compensation payment, land acquisition and mechanisms for grievance redress in terms of alternative dispute adjudication procedures and the law courts. The ARAP outlines the applicable laws for redress. The displaced persons will be afforded the opportunity to participate in the preparation of the ARAP to minimize any potential disputes.18. The ARAP is formulated based on several legislative instruments of Ghana. These laws grant power to the President of the Republic and the district assemblies to acquire land for the purposes deemed to be in the interest of the people, subject to laid down procedures for payment of necessary compensation. The laws among others are as follows; The Constitution of the Republic of Ghana, 1992State Lands ActThe farm Lands (Protection) Act 1962, Act 107Administration of Lands Act, 1962, Act 123Conveyancing Decree, 1973, NRCD 175Local Government Act, 1993, Act 462State Proceedings Act, 1998, Act 555Constitution of the Republic Of Ghana19.The Constitution of the Republic of Ghana (1992) upholds the principle of private ownership of lands. Adequate safeguards from deprivation of private property rights have been provided for, in the 1992 Constitution. Even the state’s inherent powers to compulsorily taking possession of or acquiring private property rights have been reconsidered and somewhat controlled. Article 20 of the constitution prescribes that under no circumstance should private properties be compulsorily taken unless there are weighty and justifiable grounds for such acquisition, which invariably must be in the public interest. It is expressly provided in 20 (Section 1(a) and Section1 (b)) that “No property of any description or interest or right over any property shall be compulsorily taken possession of or acquired by the state unless:The taking of possession or acquisition is necessary in the interest of defense, public safety, public morality, public health, town and country planning or development or utilization of property in such a manner as to promote public benefit and (ii) the necessity for the acquisition is clearly stated and is such as to provide reasonable justification for causing any hardship that may result to any person who has an interest in or right over the property.”20Section 2 (a) notes that sufficient provision must be made for the prompt payment of fair and adequate compensation and Section 2 (b) indicates that aggrieved persons must have right of access to the High court for redress. Article 20 (2) expressly stipulates that where the compulsory acquisition involves the displacement of any inhabitants, the state shall resettle them on suitable alternative site having regard to their Socio-cultural values and economic well-being. The State Lands Act 1960 (Act 125 as Amended)21This is the principal Law under which private lands could be compulsorily acquired. The Law empowers the President to acquire any land for the public benefit. The Act and its Regulation that is State Lands Regulation 1962 LI 230 details out the mechanism and procedure for compulsorily acquiring lands. It is a mandatory requirement that a copy of the instrument of acquisition be served on any person having an interest in or possession such lands or be affixed at a convenient place on the land and be published thrice in a newspaper circulating in the district where the land is situate.22The Act emphasizes the payment of compensation to the victim of acquisition made under the Act. The basis of the said Compensation should be either the market value or Replacement value. Costs of disturbance and incidental expenses or other damage suffered are to be considered in the award of compensation.Lands Statutory Wayleaves Act 1963 Act 18623The Lands statutory Wayleaves Act 1963, Act 186 was enacted to facilitate the entry on any land for the purposes of construction, installation and maintenance of public utility work and creation of right of ways and other similar right for such works.24Works for which right of way may be created are “highways or works for purposes of, or in connection with any public utility works”. Highways have been defined in the Act as “any road, street, path, pavement, or square and includes any bridge, or any other structure associated therewith”.25The Act and its accompanying Regulation, the Lands Statutory Wayleave Regulation 1964 (LI334) provides the modalities and procedures for the acquisition of the Statutory right of ways. Thus the mechanism for entry for survey works and construction has been spelt out in details. The owner/occupier is required to be given formal notification at least one week, about the intent to enter, and at least 24 hours prior to actual entry. In assessing compensation to be paid consideration must be given to the increases of land values as a result of the installation or construction of works. A right of appeal by an aggrieved person is also provided for.Administration of Lands Act 1962 Act 12326Act 123 of 1962 was enacted to facilitate the management and administration of stool lands (and other lands). The Act empowers the Minister responsible for the lands to manage stool lands in accordance with the provision of the law. The entitlements are however to be assessed by giving due consideration to the values of the land (and other losses suffered) and the benefits to be derived by the people in the area (by way of the use to which the state is going to put the land).The Ghana Land Policy 199927The Government of Ghana in 1999 put together the above policy to serve as a broad framework and policy guidelines aimed at enhancing land management systems, land use, conservation of land resource and enhancing environmental quality. All these are intended to ensure coordinated and orderly use of land, a vital resource, by present and future generations. Ultimately the policy seeks to give protection to proprietary rights and promote the concept of prompt payment of adequate and fair compensation for compulsorily acquired lands and also create the enabling environment for community participation in sustained land management.Local Government Act 462, 199428The Local Government Act 462, 1994 enjoins the District Assemblies to be responsible for the development, improvement and maintenance of human settlements and environment in the district and local levels. The Assemblies will therefore be responsible for the management and maintenance of the roads within their respective PARISON OF GHANAIAN LAW AND THE WORLD BANK OP 4.1229. World Bank Operational Policy OP 4.12 on Involuntary Resettlement requires that explicit and adequate provision be made for project affected persons who are either displaced physically or economically or suffer other losses, to ensure that they are not worse off as a result of World Bank financed projects. Livelihoods of persons to be affected must be preserved, but in cases this is inevitable, minimal displacement should occur. In instances where displacement is unavoidable, compensation should be paid to PAPs to help them to restore their social, economic and environmental livelihoods.30.The Ghana statutes makes provision for compensations to be paid to only persons who have suffered any loss and can produce any form of title that is legal in the form of deeds, leaseholds, or legally binding tenancy agreement to the land in question. However the Operational Policy expects all forms of losses without exception to be catered for.31.Under the Ghanaian statute, it is the preserve of the minister to assess loss due to works done but World Bank OP 4.12, advocates the involvement of project affected persons through for instance surveys etc to ensure that the project enjoys the full support of the Bank and affected persons.32. The Operational Policy advises that the project affected persons be assisted during their transition period in the resettlement site and efforts made to restore their livelihoods whereas the Ghana laws are silent on that. Table 1 highlights some comparison between the Ghanaian Laws and the World Bank policy. To operate within the directives of the Bank, the ARAP has been developed in line with OP 4.12 with the involvement of the affected persons through consultations and compensation to be paid for disturbance and restoration of livelihood. In view of this, PAPs were involved in ascertaining their income levels and the cost of transportation required in order to determine the amount of compensation due them.Table SEQ Table \* ARABIC 1: COMPARISON OF GHANAIAN LAWS WITH WORLD BANK POLICIESTOPICGHANAIAN LAWSWORLD BANK REQUIREMENTSTiming of Compensation PaymentPromptPrior to displacement and relocationCalculation of CompensationFair and adequateFull replacement costSquattersNo provision, they are deemed not to be eligibleAre to be provided transitional allowanceResettlementIn situation where inhabitants have to be displaced, the state is to resettle all on “suitable land with due regards for their economic well-being and social and cultural values”Affected persons who are Physically displaced are to be provided with residential housing, housing sites, or as required, agricultural sites…at least equivalent to old site. Preference to be given to land-based resettlement for displaced persons whose livelihoods are land-based.Resettlement AssistanceNo specific provision to additional assistance and monitoringAffected persons are to be offered support after displacement, for a transitional periodInformation and ConsultationThe owner/tenants must be formally notified at least a week in advance of the intent to enter, and be given at least 24 hours’ notice before actual entry.Displaced persons and their communities are provided timely and relevant information, consulted on resettlement options, and offered the opportunity to participate in planning, implementation and monitoring of resettlementGrievancesFormal and informal mechanisms and formal access to court of lawAppropriate and accessible grievance mechanisms to be established33. Wherever there is a conflict or silence of the law or policy, most favourable option or alternative to the displaced person should be applicable under this policy. Where such an action is likely to contravene the existing statutory laws, the project will take such steps as are legally necessary to ensure that displaced persons are not unduly disadvantaged.3.0SOCIOECONOMIC SURVEY OF PROJECT CORRIDOR3.1PROFILE OF MUNICIPLITIES AND COMMUNITIES WITHIN THE PROJECT CORRIDOR34. The project corridor falls under the jurisdiction of three main municipal assemblies in the Greater Accra Region i.e. Ga West, Ga East and Accra Metropolitan Assembly which has the largest share of the corridor.Ga West Municipal Assembly35. The Ga West Municipal Assembly can be seen as the gateway to Accra on the Kumasi Accra route. It has a population of 262, 742 comprising of 49 percent male and 51 percent female with a projected growth rate of 3.4 %. Agriculture, industry and commerce are the three main economic sectors in the municipality.Ga East Municipal Assembly 36. The Ga East Municipal Assembly has its capital as Abokobi. Also it has a total population of about 259,668 (made up of 49% male and 51% female) as recorded by the 2010 population census. 82% of the municipality’s population makes up the urban/peri – urban population with the remaining 18% residing in the rural portion toward the Akwapim Hills. The municipality can therefore be described as urban.There are four main economic activities in the municipality which are commerce, agriculture, service and industry.Accra Metropolitan Assembly 37. The 2010 Population and Housing census estimated the population of AMA as approximately 1.8 million. In addition to this figure it is estimated that on daily basis there is an influx population of 1 million to the city for various socioeconomic activities. The AMA has almost 42% of the total population of the Greater Accra Region with a population density of 112 per kilometre square.Table SEQ Table \* ARABIC 2: POPULATION OF PARTICIPATING ASSEMBLIESAssembly Total population Male Female Ga West (Amasaman)262,742128,727(49%)134,015(51%)Ga east (Abokobi)259,668127,258(49%)132,410(51%)AMA(Accra)1,848,614887,673(48%)960,941(52%)3.2. BRIEF BACKGROUND OF PROJECT COMMUNITIES38.bThe BRT Type B project traverses about ten (10) communities. They include Amasaman, Pokuase, Fise, Ofankor, and Tantra Hill. The rest are Achimota, Alajo, Abeka, Tesano and Adabraka. Six of these have traditional authority in place made up of a chief and his elders. The towns have populations varying from 5,000 to 20,000. Economic activities of most men and women in the community are trading, artisanship and driving. Most of the people are self-employed. There are many office workers e.g. civil servants, teachers and other professional workers in the larger communities such as Achimota. 39. Several NGOs and other associations work in the communities. Specifically, the World Vision International (WVI) works in Amasaman and Women’s Trust and Ghana Sustainable Aid Project (GSAP) work in Pokuase. These work in health and education. Besides these, a host of other keep-fit clubs, residents associations and welfare societies are found in all communities offering sanitation services and financial support to members. Each community has two or more bus stops, both north-bound and south-bound as shown in the table below.Table SEQ Table \* ARABIC 3: PROJECT COMMUNITIESDirectionMunicipal/Metropolitan CommunityBus stop /Terminal nameNorth BoundAMAAdabrakaTudu Terminal, Poly junction, Mr. Biggs, AsoredanhoAdamanAbeka JunctionTesanoTesano bus stopAchimotaAchimota old station, Achimota overhead, NeoplanGa EastAchimotaABC junction, Mile 7, St. John’s, Tantra HillsOfankorTaifa junctionGa WestOfankorOfankor bus stop, John TeyePokuaseACP junction, Pokuase junction, FestusFiseFise JunctionAmasamanAmasaman bus stopSouth BoundGa WestAmasamanAmasaman terminalFiseFise bus stopPokuaseFestus, Pokuase junction, ACP junctionOfankorJohn Teye, Ofankor terminal, Taifa junctionAchimotaTantra, St. John’s, Mile 7 ABCGa EastNo Bus StopsAMAAchimotaNeoplan, Achimota overhead, Achimota old stationTesanoTesano bus stopAbekaAbeka junctionAdabrakaCaprice, Asoredanho, Adabraka market, Roxy3.3PROFILE OF OPERATORS WITHIN THE RIGHT OF WAY40. A close observation of the various project sites i.e. bus stops, proposed terminals and depot reveal encroachment by several categories of traders made up of hawkers/mobile sellers and stationary sellers as well as vehicle, motorbike and bicycle displays and taxis waiting for passengers. These categories are briefly described below:Hawkers/mobile sellers41. Hawkers are persons who carry products for sale on their bodies or push products on trollies, wheel burrows etc. moving from place to place selling as shown in the pictures below. Observation on site revealed about 163 of these traders. The project will not affect the livelihoods of these mobile traders as they will give way to the project while still plying their trade.Figure SEQ Figure \* ARABIC 3: Some hawkers at the Ofankor Bus StopStationary sellers42. These operators vary widely depending on products and what is used for the display of items. Stationary operators are regularly at one location displaying items on/under or in glass cases; table-tops; wooden shelves; umbrellas on tables; mats/bare floor; lotto kiosks/kiosks; metal containers with concrete base; and wooden shed. Figure SEQ Figure \* ARABIC 4: A table top operator at Abeka JunctionFigure SEQ Figure \* ARABIC 5: A table and umbrella operator at the Tudu TerminalFigure SEQ Figure \* ARABIC 6: A metal container on the ROW at the Tudu TerminalFigure SEQ Figure \* ARABIC 7: Phone repairer using kiosk for his services at the Tudu terminalVehicle displays43. A few vehicle, motor and bicycle dealerships have displayed some of their products on walkways as shown in the pictures below.Figure SEQ Figure \* ARABIC 8: Displayed Motorbikes on the Walkway at CapriceFigure SEQ Figure \* ARABIC 9: Vehicles displayed for sale on the ROW at AsoredanhoTaxis ranks44. Two taxis ranks were using the Bus stops and the walkway near the bus stop to park and wait for passengers.Two Storey Sandcrete Structure at Amasaman45. There is a two-storey Sandcrete building under construction by the Ga West Municipal Assembly at the proposed Amasaman terminal. There has been a proposal by the Municipal Assembly to give out the structure to be used by the BRT project as its office in exchange of another one elsewhere. Negotiations between DUR and Ga West Municipal Assembly are on-going on where the new property will be replaced.46 Analysis of data taken from all stationary operators on the proposed terminals and bus stops reveal the trends described below. These operators display their wares in one location on a daily basis and are likely to lose their specific sites upon the implementation of the BRT Type B project and are therefore considered as project affected persons (PAPs). A total of 119 PAPs were identified and interviewed. The other associations such as the car and motor bike sellers have available space behind the walkways to relocate and will not be entitled to compensation. 3.3.1 Age and Sex Distribution47. As expected, females exceed males as operators on the project corridor with 62.2 percent and 37.8 percent respectively. The majority of respondents (94.1%) were within the active age of 20 to 50 years.Table SEQ Table \* ARABIC 4: AGE AND SEX DISTRIBUTION OF PAPSAgeMaleFemaleTotalFreq%Freq%Freq%Below 20 yrs21.743.465.020 - 30 yrs2823.52117.64941.231 - 40 yrs75.92218.52924.441 - 50 yrs54.21714.32218.561 - 70 yrs10.821.732.551 - 60 yrs21.775.997.6Above 70 yrs??10.810.8Total4537.87462.21191003.3.2Education48.The highest education attained by most men and women working on the corridor is Junior High School (JHS) (51.2%) followed by Senior High School (SHS) level (26%). About 12.6 per cent of females and 1.7 per cent of male have no education at all. On the whole, the level of education of the PAPs is generally considered low.Figure SEQ Figure \* ARABIC 10: Highest Educational Level3.3.3Nationality, Ethnicity and Religion49. The vast majority of the respondents (96.6%) are Ghanaians and the few non-Ghanaians (3.4%) are from Nigeria. The Ghanaians are mostly Akans (59.1%), Eves (24.3%) and Ga-Adangmes (9.6%). The remaining 7% are from northern Ghana. Again the majority of respondents (89.9%) are Christians and 8.4 per cent are Moslems.3.3.4 Marital Status and Household size50. Many respondents are married (44.5%), while another large percentage (40.3%) is single or never married. The divorced, Separated and Widowed constitute only 8.4 per cent, and those in consensual unions make up 5.9 per cent of the respondents. Majority of respondents (83.2%) have household sizes of between 1 and 6.3.3.5Economic Activities51. Most of the operators on the project corridor have none other economic activity than what they do on the corridor. Most of them (58.8%) are involved in food vending. This is followed by those engaged in the sale of second-hand clothing (13.4%) and dealers in phones and accessories (12.6%). Others sell herbal drugs, bibles and DVDs.Table SEQ Table \* ARABIC 5: ECONOMIC ACTIVITIES OF PAPSActivityMaleFemaleTotalFreq%Freq%Freq%Food vending10.82823.52924.4Trading in foodstuffs??119.2119.2Trading in Phone and phone accessories119.243.41512.6Trading in second hand clothes and shoes75.997.61613.4Provisions, fruits, credits cards and pure water119.21613.42722.7Cobbler10.8??10.8Exchange money (coins)10.8??10.8Fan milk seller32.5??32.5Lotto vender21.7??21.7Manicure and pedicure??10.810.8Sell herbal drugs32.5??32.5Sells Bibles??10.810.8Sells DVDs21.7??21.7Sells watches, spectacles, electronic appliances43.432.575.9Total4638.77361.311910052.The analysis of length of operation at the site show that trading at the project location is a growing phenomenon, as 20.3 per cent of respondents have been at the site for less than one year. About one third (31.9%) have been on site for one to three years and 35.3 per cent have been plying their trade on site for four to nine years. The rest have been operating in the area for 10 to 30 years.3.3.6Average Incomes53. Table 6 below presents the average daily income of the operators in the right-of way and shows that about 51 persons earn up to GHC20.00 day,28 persons earn between GHC 21.00 and GHC50.00 and 18 earn above GHC50.00 per day.Table SEQ Table \* ARABIC 6: AVERAGE DAILY INCOME OF PAPSAmount (GH?)MaleFemaleTotalFreq%Freq%Freq%1 - 543.475.9119.26 - 1054.21411.81916.011 - 1532.532.565.016 - 2075.986.71512.621 - 2510.810.821.726 - 3032.586.7119.236 - 4021.754.275.941 - 4510.821.732.546 - 5021.732.554.2Above 5086.7108.41815.1Can't tell75.986.71512.6No Response21.754.275.9Total4537.87462.21191003.3.7STRUCTURES AND DEVICES USED IN SELLING54. The table below lists all the devices and structures used by PAPs to display the items they sell. They vary from simple tables, tables with racks or shelves, glass showcases, kiosks to metal containers. The data shows that a few people have multiple structures. The largest percentage (51.1%) use table only or table with umbrella. The larger items were wooden sheds, two metal containers with concrete bases and one metal container without concrete base.Table SEQ Table \* ARABIC 7: STRUCTURES AND DEVICES USED FOR SELLINGType of DevicesNumber**%Table only2518.0Table with Umbrella4633.1Glass showcase96.5Mat/Cloth1510.8Rack/Shelves139.4Stationary push truck85.8Stationary van32.2Wooden Shed117.9Small Kiosk42.9Metal Canopy21.4Metal container with concrete base21.4Metal container without concrete base10.7Total139100**Some PAPs use more than one device3.4ALTERNATIVE SITES55. During discussions with the opinion leaders in the various communities it was suggested that the likely affected traders could be relocated in the nearest community markets or where possible they can just move further back or just shift sideways whilst the taxi cabs and the Floating “trotro” who use the bus stops for loading passengers could move to join the various lorry stations (transport unions) close to them (i.e. Achimota Lorry station/ terminal). This can only be achieved through strict and consistent enforcement. However, discussions will be held with PAPs who are unsure about where to relocate on the options above as early as possible for them to decide. This will help prevent delays in the project commencement.56. The various community markets mentioned are Amasaman marketPokuase market Ofankor market Achimota marketAlajo market Tesanozongo marketAdabraka market At Tantra hill there were suggestions that the small land around the St Johns School could be acquired for the drivers to use as a taxi rank. 3.5PROJECT IMPACTS3.5.1POSITIVE IMPACTSImprovement In Transportation System 57. There will be an improvement in the country’s transportation system as BRT involves a more organized and systematic way of transport movements. The era where drivers have to battle it out at bus stops for passengers and at times race each other will gradually become a thing of the past. The BRT will also ensure the safety of its passengers Travel Comfort 58. With the provision of shed and sitting places at the bus stops, passengers can now enjoy some level of comfort as they will be protected from the scotching sun while waiting for vehicles to their preferred destination. In addition the buses will be more spacious and newer compared to the existing rickety private commercial vehicles (trotros) hence passengers who board the BRT buses will enjoy much more comfort.Reduction In Travel Time And Cost59.There would be reduction in travel time as the time spent at the bus stops (waiting time) as well as time spent on the road will be minimised especially when the buses are provided with dedicated lanes thereby facilitating an increase in productivity. This is because the monopoly which the private commercial transport operators have been enjoying would now be over. Reduce Congestion and Transport related Greenhouse emissions.60. With an effective introduction of the BRT, the number of private commercial busses on the corridor will reduce because most people will patronize the BRT as a reliable, efficient and safest mode of transport. As a result, congestion on the roads will reduce and that will also help promote the BRT as a sustainable transport system. Moreover, as the number of vehicles reduces on the road, it will environmentally help reduce transport related greenhouse emissions.Easy And Quick Access To Transport 61. With an improved bus system, the people living in the communities along the corridor will have easy access to transport on regular bases and also at a quicker rate than currently. This is because with the bus system now time- scheduled, the people will have a fair idea of the times to get to the bus stops to board the bus, thus saving waiting time. More so, with a stipulated waiting time, buses will not spend much time waiting for passengers to join the bus hence reduce waiting time and congestion at the various bus stops.3.5.2ENHANCEMENT MEASURESProper Management And Implementation Of The Project 62. The positive impacts mentioned above can be enhanced if there is proper project management and implementation. In addition, the buses should be made to work according to their time schedules.Regular Maintenance Of Facilities 63.There must also be regular maintenance of buses and bus stop infrastructure so that they will last for a longer period of time.3.5.3NEGATIVE IMPACT 64. The main negative impacts induced by the project have been identified as:Loss of Livelihood There would be the need for people such as traders who engage in activities at the project site to move back or relocate. This may lead to some of them losing their source of livelihood while others might need to venture into other forms of business and they may also experience temporal loss of livelihood.3.5.4MITIGATION MEASURESAccess To Alternative Sites65. Persons who lose their business sites temporarily or permanently on account of the project implementation require alternative sites and community leaders have confirmed that some spaces can be found behind the road pavement or within community markets. These options will be discussed with PAPs as early as possible for them to make their choice. Monetary Assistance 66. It is envisaged that traders who lose their business income due to the relocation will need a few days to re-establish their businesses that is between 7 to 14 days. Lost income in this transitional period, transportation cost and disturbance on account of the project are to be compensated by cash payment. This will help alleviate any impoverishment that could occur.4.0VALUATION PROCEDURES67. Compulsory acquisition and compensation estimation is guided by statute and international conventions and procedures. Accordingly, valuation took into consideration provisions under various legislations and regulations in estimating the Total Supplemental Assistance payable for lost incomes, transportation and disturbance associated with the implementation of the proposed project. PAPs provided information on their incomes and transport cost. The BRT Type B project is not expected to involve land acquisition, as implementation is solely on government land i.e. bus stops, pedestrian walkways and land belonging to the Ga West Municipal Assembly earmarked for bus terminal. 68. Project affected persons are people who currently ply their trade on these parcels of land and therefore not entitled to payment for land. Guided by the World Bank’s policy OP 4.12 which requires that assistance be given to PAPs with no legal rights to the land on which they operate so that their livelihoods are protected, PAPs under this project will be provided with supplemental assistance in the form of cash. This is to enable them move their business elsewhere.ELIGIBILITY CRITERIA69. Eligibility is based on the category of losses suffered as at the cut-off date, which in the case of the BRT Type B is May 8th 2014,that is the end of a two-day sensitization programme on the corridor. Proof of eligibility is established by the presence of the affected person on the project site during the survey of project affected person from 14-16 May 2014.70. Supplemental assistance is to cover the following cost to be incurred during the relocation of their business:Cost of removal and transporting structures (transport/lifting cost) and permission from new site owner to place structure; Loss of mass concrete floors, paved frontage and other civil work improvements;Loss of connection to Utilities (electricity) and reconnection cost; andLoss or interruption to Business during the transition period of relocating;4.2BASIS FOR ASSESSMENT OF SUPPLEMENTAL ASSISTANCE71. The basis for the assessment of supplemental assistance is the size and type of structure which are the key factors influencing the cost of relocating. Data obtained show that cost of transporting within the towns is fairly standard. Many of these structures do not really move further or longer distance away, and therefore cost of transporting these structures are minimal. 72. The Unit Rate Applied for transporting the structures are as follows:-Tables, racks,-GH?50.00Glass showcase-GH?80.00Small kiosk-GH?100.00Wooden shed-GHC150.00Container-GHC 300.0073. In assessing the full replacement cost for civil works to be affected, the Replacement Cost Method was applied. This method involves the analysis of current construction cost of mass concrete pavement on which structures are positioned. Unit construction cost rate of GH?50.00 per sq. metre for mass concrete pavements. Loss of the business’ Net Profit during the relocation of structures and commencement of business at new sites were also assessed based on average net profit data compiled overtime by the Valuer. Net income was assessed based on a reinstatement period of one (1) week to two (2) weeks estimated based on analysed data collated overtime. 74. Additionally, cost of reconnecting to electricity, moving of stock/goods and other intangible loss arising out of the acquisition was considered and provision for disturbance made. Based on the Valuer’s experience and professional opinion, provision for disturbance of 5% was used for the assessment.4.3ENTITLEMENT MATRIX75. The Table below presents the entitlement of different categories of persons affected by the project depending on their losses. All the PAPs will experience a temporal loss of business site and business income due to the need for relocation to allow for project implementation. They will also incur transportation cost and general disturbance of pre- project peaceful enjoyment of life. Mitigation for these losses is required by this ARAP. Container owners losing concrete bases will receive cash payment for such costs.Table SEQ Table \* ARABIC 8: ENTITLEMENT MATRIXOperatorsNo.LossesCOMPENSATION POLICY/MitigationStationary Sellers using:Table only, Table with Umbrella, Rack/shelves84Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost incomeGlass Showcase9Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost incomeStationary Push Truck, Stationary Vans11Site for selling, business income and peaceful enjoyment due to relocationDisturbanceAllowance for lost incomeMat/Cloth on bare land15Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost incomeWooden Shed11Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost income Cost of removal of shedSmall kiosk4Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost incomeMetal Canopy 2Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost incomeMetal Container without Concrete base1Site for selling, business income and peaceful enjoyment due to relocationTransport and Disturbance assistanceAllowance for lost income Metal Container with Concrete base2Site for selling, business income and peaceful enjoyment due to relocation Loss of concrete baseTransport and Disturbance assistanceAllowance for lost income Cost of concrete baseVehicle Displays and Taxi Rank4No loss of LivelihoodNoneBicycle and Motorbike displays1No loss of LivelihoodNoneHawkers163No loss of livelihoodNone5.0COMPENSATION AND OTHER ASSISTANCE76. Supplemental Assistance in the form of cash will be provided for stationary operators in the right-of-way as identified through the socio-economic survey of project affected persons. Each PAP will receive an amount relative to their losses. The analysis of the assessment provides totals presented in the table below: Seventy-five table-top operators will receive a total of GHC24, 093.30. This is the largest group. Together with the rest, a total of GHC 39,324.60 will be paid as supplemental assistance to PAPs.77. A detailed inventory of all PAPs and their assessed supplemental assistance as well as their identification is presented in Appendix one. The total supplemental assistance is disaggregated by municipal assembly and presented in Chapter ten.Table SEQ Table \* ARABIC 9: SUMMARY OF LOSSES AND SUPPLEMENTAL ASSISTANCEPAPsSUPPLEMENTAL ASSISTANCE?Total Number Transport (GH?)Loss Income (GH?)Concrete Base (GH?)Disturbance 5%(GH?)TotalsTables75437018576?1147.324093.3Glass showcase64602216?133.82809.8Wooden shed810501918?148.43116.4Metal canopy and kiosk3400770?58.51228.5Mat/cloth158802478?167.93525.9Stationary push truck and van94801294?88.71862.7Container with concrete base260063040081.51711.5container without concrete base1300630?46.5976.5Total119854028512?1872.639324.6INSTITUTIONAL RESPONSIBILITY78. Seven main agencies will be responsible in implementing this ARAP. These agencies have played their roles by making available information necessary to the full implementation of the report by way of providing their specific roles to be played at the ARAP implementation stage. In order to ensure appropriate coordination among them, meeting will be held with them to discuss their capacities and access any enhancement needed for effective implementation. The table below provides the seven main institutions and their various capacity assessments.Table SEQ Table \* ARABIC 10INSTITUTIONAL CAPACITY ASSESSMENTAgencyRoleCapacity to ImplementProposal for Capacity EnhancementMRHSeek funding through Ministry of Finance and Economic PlanningSufficient, has the personnel (Finance dept) to seek funding through MoFEPNoneDURDirectly responsible for the ARAP implementationSufficient, Has the Environmental unit to implement the ARAPNoneMLGRDSupervise the meetings of the three main AssembliesSufficient, Has adequate personnel to supervise meetingsNoneMMAsLocate alternative sites and educate the publicSufficient, Assembly members and unit committee members will inform and educate the public NoneLVDIdentify, value and process compensations for affected propertiesSufficient, Has personnel to assist DUR to value and reference properties affected NoneEPAWill be involved in monitoring the ARAPSufficient, has full capacity to implement the projectNoneUtility Services (ECG, GWCL, Mobile Phone Companies)Disconnect and reconnect services during and after the project as the case may be.Sufficient, has capacity to implementNone6.1MINISTRY OF ROADS AND HIGHWAYS79. The Ministry of Roads and Highways (MRH) acting through its agency, the Department of Urban Roads (DUR) will seek funding from the Government of Ghana (GoG) through the Ministry of Finance and Economic Planning (MoFEP) to implement the ARAP.6.2DEPARTMENT OF URBAN ROADS80. The Department of Urban Roads (DUR), which is an agency within the Ministry of Roads and Highways, is a civil service institution responsible for the provision of roads other than trunk roads in the metropolitan areas. DUR will be directly responsible for implementation of the ARAP. The Environmental and Social Unit of the Department of Urban Roads will assess the assistance to be paid to PAPs and the Account Office of DUR will make the payments.6.3MINISTRY OF LOCAL GOVERNMENT AND RURAL DEVELOPMENT81. The Ministry of Local Government and Rural Development (MLGRD) has oversight responsibility for the participating Assemblies. It has constituted the Steering Committee on Urban Transportation in Accra (SCUTA) which is made up of the Chief Executives of the Assemblies in Accra and has the overall mandate to operationalize all the elements required to launch the Type B operations.6.4METROPOLITAN AND MUNICIPAL ASSEMBLIES82. The Ga West Municipal, Ga East Municipal assemblies and the Accra Metropolitan Assembly are the three assemblies participating in the BRT Type B project on the Amasaman – CBD corridor. These assemblies will play a significant role in the implementation of the ARAP by assisting in locating alternative sites and also serve as media for public education and community consultations. Some of the administrative structures of the Assemblies, that is, offices of the Assembly member and the Unit Committees will be used to inform and educate people in the project area about the intended project, their impact and proposed mitigation measures. The Assembly members will also act as witnesses during payment of Supplemental Assistance to PAPs.6.5LAND VALUATION DIVISION OF LANDS COMMISSION83. The Land Valuation Division (LVD) was formally set up in 1986 to perform functions related to valuation of various properties for specified purposes and is now a division of the Lands Commission. The LVD is accordingly the statutory agency responsible for the processing of compensation claims on compulsory acquisitions. The LVD will be assisted by DUR to identify and reference permanent and temporary structures associated with the BRT Type B project and determine compensation values. The compensation valuation list from the LVB is forwarded to the acquiring agency for processing and payment. 6.6THE ENVIRONMENTAL PROTECTION AGENCY (EPA)84. The Environmental Protection Agency (EPA) was established by the Environmental Protection Agency Act of 1994 (ACT 490). The EPA was charged with the duty of prescribing standards and guidelines relating to environmental protection and/or pollution. The Agency may by notice in writing direct any developer carrying on any project to submit an Environmental Impact Assessment covering the project. The Environmental Assessment Regulation of 1999 has listed the developments that require clearance with the EPA. Development of road network is one of the undertakings that require the issuance of environmental permit before construction can be done. The EPA will monitor the implementation of the ARAP.6.7UTILITY AGENCIES85. The utility companies that usually play a role in the resettlement schemes are: the Electricity Company of Ghana (ECG), Ghana Water Company Limited (GWCL) and the mobile phone companies. These agencies at the appropriate times will disconnect and reconnect PAPs to their services before and after relocation as the case may be. 7.0PUBLIC CONSULTATION86. As part of the fieldwork for the preparation of the ARAP, consultations were held with Metropolitan, Municipal Assemblies and communities where the project traverses. Focus group discussions were held with opinion leaders of some of the communities along the project corridor and consultation meetings with the Assemblies under which the various bus stops fall. The Assemblies were Accra Metropolitan Assembly, Ga West Municipal Assembly and Ga East Municipal Assembly. Some identifiable groups were also noted and meetings were held with them. 87. The table below depicts the summary of groups of people, dates, community/metro/municipality and number of participants during the meetings. Pictures of some of the meetings have also been attached to the table including a gallery of pictures of meetings/consultation and other activities on the bus stops during the survey.88. A total of 17 consultative meetings were held with different groups from the 26th of April 2014 to the 7th of May 2014. In addition to these meetings, two days of sensitization programmes were also held in which announcements were made to operators along the corridor about the Type B Project. A Summary table and pictures of the meetings are presented below:Table SEQ Table \* ARABIC 11: SUMMARY OF CONSULTATIONSDate of meeting ActivityTotal number covered CommunityMunicipality/MetroGroup1st may 2014AmasamanGa WestOpinion leaders 1330th April 2014Amasaman lorry stationGa WestGPRTU station Executives529th April 2014PokuaseGa WestOpinion leaders829th April 2014FiseGa WestOpinion leaders326th April 2014 OfankorGa WestOpinion leaders131st May 2014Tantra hillGa WestOpinion Leaders151st May 2014 AchimotaGa WestOpinion leader630th April 2014Achimota terminalGa WestWelfare section Executives of the terminal61st May 2014AlajoAMAOpinion leaders 92nd May 2014Abeka junctionAMAOpinion leaders67th May 2014TesanoAMAOpinion leaders57th May 2014AdabrakaAMAAssembly man and opinion leaders 629th April 2014Circle-Odawna Transport UnionAMAWelfare executives of the Union1830th April 2014Caprice motor dealerAMAExecutives45th May 2014Nkabom drivers’ union of GPRTU of TUC,AchimotaGa WestExecutives302/05/14Ga East MunicipalGa East Municipal Assembly1030/04/2014Ga WestUrban Passenger Transport Unit2Total Number covered132Figure SEQ Figure \* ARABIC 11: Meeting with Achimota Opinion LeadersFigure SEQ Figure \* ARABIC 12: Meeting with Circle-Odawna Transport Union7.1ISSUES / CONCERNS FROM CONSULTATIONS89. During discussions with stakeholders and the opinion leaders, it turn out that majority of the community leaders were not aware of the project whilst some stakeholders at the three main assemblies affirm their knowledge about the project from previous stakeholder meetings with the AMA. They however expressed the following concerns about the project;Stakeholders advised that there should be massive education about the BRT transport system to the public so as to promote cooperation that will help enjoy the full benefit of the project.They emphasised that authorities must established an auto repair centres to repair and maintain faulty buses in order to keep the smooth running of the buses. There were also issues about which people should be made to run the system. Some were of the view that the existing private transport unions should be made to run the BRT services since any attempt by the government to run a transport company has not been successful. However some also think, in order to make it run effectively, Government should run it, as private unions think first about profit than the passengers.They advised that the sheds to be provided at the various bus stops should be big enough and user friendly to accommodate waiting passengers. To enhance this, they suggested that the Assemblies must strengthen security by providing task force at major bus stops to prevent crime.Others expressed concern about the tendency of restrictions being placed on the trotro buses not to load at certain bus stops which will also affect their sales7.2STAKEHOLDER / CONSULTATION PLAN90. In order to guide stakeholder participation in the full implementation of the ARAP, an engagement or consultation plan is provided in the table below.Table SEQ Table \* ARABIC 12CONSULTATION PLANTime ActivityIssues for DiscussionWeek 1Meeting with Project Affected PersonsDiscussion on project implementation period, the start of project, possible alternative sites available, Likely difficulties to be uncounted during relocation and time of compensation in relation to start of civil worksWeek 2Meeting with AssociationsDiscussion on project implementation period, the start of project, alternative sites and likely difficulties to be uncounted during relocation Week 3Meeting with Municipal / Metropolitan AssembliesDiscussion on start of project, expected role to play in implementation, determining suitable alternative sites for relocation etc. Week 4Meeting with Community leadersDiscussion on start of project, expected role to play in implementation, determining suitable alternative sites for relocation etc8.0GRIEVANCE PROCEDURE91. The objective of the Grievance Redress Procedure is to address and resolve grievances or complaints from affected persons promptly, fairly, and in a manner that is, to the extent possible, acceptable to all parties. Every effort will be made to:Provide accessible ways for the affected persons to voice complaints or resolve any disputes that might arise related to project implementation;Seek solutions to any tensions and conflicts early on in the implementation process, to avoid a ‘firefighting’ approach;Identify and implement appropriate and mutually acceptable actions to redress complaints;Respond in a timely manner, and with sensitivity to the needs of complainantsEnsure that claimants are satisfied with the outcome of the corrective actions, and maintain a dialogue with them to the extent possible; andAvoid resorting to a high level of adjudication, such as judicial proceedings, as much as possible.8.1GRIEVANCE PROCEDURES92. Each participating Assembly shall put together a 5-member Grievance Committee (GC) with representation as follows:Two PAPsOne Assembly member/Community leaderOne NGO representativeOne member - Social Services Committee to chair93. In addition to the 5-member committee in each assembly, an officer from the Project Unit of DUR will be appointed to sit in every meeting who will be responsible for documentation and updating the meeting on the status of every grievance received. He or she will also be responsible for developing a database that will record all grievances and maintain a regular update of all grievances discussed or recorded. 94. The grievances most likely to occur during the implementation of the ARAP may include the following:Disruption of business activities resulting in loss of incomeDelay in receiving disturbance allowance due to discrepancyIn receiving the grievances of vulnerable affected persons (e.g. women, those over 60, the illiterate, or the physically challenged), the GC is expected to pay careful attention to any special needs, difficulties or concerns that they may have. 95. The steps for grievance redress are as follows:Assembly members responsible for the project affected areas will be assigned to receive grievances/complaints and capture the complaint on the complaint form and submit it to the Grievance Committee. PAPs can either make complaints to the assembly members in person or by way of letter writing. In addition, telephone numbers of assembly members will be made available to the PAPs who wish to make complaints via telephone. (A sample form is attached as appendix five. In order to ensure effective grievance committee, meetings will be held twice in two weeks during implementation whilst meeting after implementation will be held fortnightly on two conservative times. These meetings shall be facilitated by the officer from the project unit, DUR and the social service chairman. The Grievance Committee shall inform the complainants about the status of their grievances within 3 days after the application. If the grievance can be resolved by the Grievance Committee, corrective actions will be determined within 5 days. If resolution of grievance is seen to require commitment beyond the Grievance Committee, the members shall coordinate and consult with relevant authorities. In such cases, the time frame for the determination of possible corrective actions shall be 5 days.After the case is evaluated in detail and possible corrective action determined, the proposed solutions or corrective/preventive actions shall be discussed with the complainant and the timeframe and the party responsible for implementing them shall be recorded in the Grievance Closeout Form (copy attached as appendix six, presented in the appendices.Once an agreement has been reached between the applicant and the responsible party on the corrective actions, the applicant will be asked to sign off the grievance closeout form on their acceptance of resolution.If the applicant remains dissatisfied with the outcome, additional corrective action will be agreed on and carried out by the responsible party.96. The Committee has a maximum of 10 days following the application within which to resolve any grievances properly lodged with it. The applicant will then be informed by the designated officer and the corrective actions recorded in the Grievance Close-out Form.9.0MONITORING AND EVALUATION97. The Environmental and Social Unit of DUR will coordinate and monitor the implementation process and report to the DUR and the World Bank. Both internal and external monitoring will be undertaken. The objectives of the Monitoring program are to ascertain that the principles and the specific requirements of the ARAP are fully implemented. The monitoring shall ensure that:PAPs have received their allowances Those who have to move their structures to make way for the construction have done so and resumed business. Records of experiences are kept for future reference.9.1INTERNAL MONITORING98. Internal monitoring shall be done by the DUR. The field supervision will be the responsibility of the Environmental and Social Unit of DUR. A record of activities shall be captured in a monthly Progress Report which will be subject to review by the DUR and the World Bank. The DUR team will develop an M & E plan to guide the process.9.2EXTERNAL MONITORING AND EVALUATION99. External monitoring and evaluation of the ARAP implementation process will be done by the Environmental Protection Agency (EPA). In this way, EPA will ensure that the resettlement of affected persons will be facilitated. The presence of representatives of a Non-Governmental Organization on the Grievance Committee will further ensure on-going external monitoring and supervision. 9.3ROLE OF THE WORLD BANK100. The World Bank will receive and review reports from the DUR and conduct occasional missions to the project. The World Bank will also ensure DUR implements the approved ARAP according to the details and processes outlined in it. 9.4FOLLOW-UP AFTER RESETTLEMENT101. The DUR will conduct post resettlement interactions with the PAPs to find out whether economic activities affected by the project have been resumed, identify problems being faced and offer suggestions to resolve the problems and to better the situation of the PAPs.9.5MONITORING INDICATORS102. Indicators to be monitored have been developed as part of this ARAP and are presented below:Table SEQ Table \* ARABIC 13: MONITORING INDICATORSACTIVITYMONITORING INDICATORMEANS OF VERIFICATIONRESPONSIBLE AGENCYAscertain arrangements for payment of Supplemental Assistance to PAPsFunds for compensation payment are released on time by MOFEPAmount of compensation paid so farTiming of compensation in relation to start of civil worksNo. of PAPs who have received their full entitlementNo. of PAPs who have received compensation and relocatedNo. of PAPs who have received compensation and not relocated.No. of PAPs yet to be paid compensation and be relocatedNo. of PAPs resisting compensation payment and relocation.Proper documentation of compensation process and made easily accessibleReport on Monitoring Compensation ReceiptsField visitsDUR,Meetings with PAPs to find out any likely difficulties encountered during relocationPAPS settled; trading operations commencedOld sites vacated and demolishedNew sites securedUtilities reconnectedTrading operations commenced at new locationsReport on MonitoringField visitsDURConsultation processConsultation plan in placeNumber of consultative meetings undertaken and views expressedInvolvement of PAPs in determining alternative sitesPAPs involvement in valuationTimely information on compensation and relocation issuesGrievanceGrievance committee in place and functionalNo of grievance or complaints receivedType of complaints receivedTime spent to resolve complaintsNo of resolved and unresolved grievancesGrievance databaseMinutes of meeting of the Grievance CommitteeDUR/ Grievance CommitteeFollow-up after ARAP implementation PAPS settled; old activities restarted or new activities begunNo. of business restored to their pre-project levelsChanges in businesses Improvement in livelihoods of PAPsComparison of income levels before and after relocationReport on post resettlement interactionDUR9.6 MONITORING AND IMPLEMENTATION OF RAPIn order to ensure timely implementation of the RAP, the following steps and timelines have been developed to clearly guide the process.TABLE SEQ Table \* ARABIC 14: TIME LINE FOR IMPLEMENTATION#ITEMTimeline1.0PREPARATORY PHASE COST1.1Inventory of affected persons, assets and livelihoodsCompleted1.2Valuation Completed1.3Preparation of ARAP Completed1.4Review and clearance of ARAP22nd Sept-10th Oct. 20141.4Disclosure13th -16th Oct. 20141.5Preparation of compensation forms6th-9th Oct. 20142.0Implementation Phase2.1Compensation payment 20th -24th Oct. 20142.2 Vacation of site 27th -31st Oct. 20142.3Construction Commencement7th November 201410.0BUDGET AND FUNDING103. The total estimated budget for the resettlement is FORTY THREE THOUSAND TWO HUNDRED AND FIFTY-SEVEN GHANA CEDIS (GHC43, 257.00). This amount includes 10 per cent for any contingency. This amount is disaggregated for the participating Assemblies as follows: TABLE SEQ Table \* ARABIC 15: COST OF RESETTLEMENT PER ASSEMBLYParticipating AssembliesIncome Lost (GHC)Transportation (GHC)Total Amount (GHC)10% Contingency (GHC)Grand Total (GHC)Ga West Municipal16,8334,65022,557225624,813Ga East Municipal280110409.540.9450.4Accra Metropolitan11,3994,18016,358163617,99439,324.53,932.943,257.4104. The funding for the implementation of the ARAP is from GOG through the Ministry of Finance and Economic Planning and the participating assemblies. An implementation completion report will be submitted upon the full resettlement of the PAPs by the Environmental and Social Unit of the DUR. This will report on the processes used for the payments, any outstanding issues and grievances yet to be addressed.11.0IMPLEMENTATION SCHEDULE105. The implementation schedule of the ARAP has been detailed in the table and the sections that follow. To maximize the use of time, some activities will run concurrently.11.1DISCLOSURE OF ARAP106. The ARAP will be disclosed electronically on the Website of the WB after their approval; hard copies will be placed in the offices of WB Ghana, DUR and MRH. A Dissemination Meeting will also be held for stakeholders during which the contents of the ARAP will be disclosed and the Grievance Committee will be introduced. Stakeholders at this meeting will include officials from MRH, DUR, participating Assemblies, PAPs and Traditional Authority.11.2PROCESSING OF AND PAYMENT OF SUPPLEMMENTAL ASSISTANCE107. DUR will begin processing the necessary documents for payment of disturbance allowance, notify PAPs on date of collection and effect the payments. The process will take a maximum of two (2) weeks. Table SEQ Table \* ARABIC 16: IMPLEMENTATION SCHEDULEActivityDuration (working days)Responsible AgencyApproval, Disclosure of ARAP and Dissemination Meeting3 days WB, DURFormation of Grievance Committee, 5 daysAssemblies, DURMeeting with all agencies responsible for ARAP implementation to reaffirm responsibilities and agree on timelines2 daysMRH, DUR, MMAs, LVD, EPA, ECG, PAP reps. Grievance Committee, M & E team etc.Notification (written letters and verbal announcements) to PAPs5daysDUR, MMAs etcProcessing and payment of Supplemental assistance1 MonthDURVacation of site5 daysProject commencement150 daysAPPENDICESAPPENDIX ONE: PAP INVENTORYReference Numbers NamesSpecific ActivityStructure/Device used for sellingDaily Income (GH?)Lost Income (GH?)TransportationTotal amount (Including 5% Disturbance)Ga West???????DUR/BRT/AA/14/001Adu-Mensah IsaacTrading in Phone and phone accessoriesTable with Umbrella, Rack and Shed3024080336DUR/BRT/AA/14/002Kofi TagboCoconut sellerStationary push truck2016050220.5DUR/BRT/AA/14/003Alice AbaluManicure and pedicureTable only3021050273DUR/BRT/AA/14/004Kelvin OforiBarfourTrading in Phone and phone accessoriesTable with Umbrella3021050273DUR/BRT/AA/14/005Charles OkoroSells Compacdics-CDsTable with Umbrella7552550603.75DUR/BRT/AA/14/006Richmond BoatengTrading in Phone and phone accessoriesTable, Rack and Glass Showcase3021070294DUR/BRT/AA/14/007Rita OduroFood vendingTable with Umbrella and Van3524560320.25DUR/BRT/AA/14/008Stephanie SarpongTrading in Phone and phone accessoriesTable, Rack and Glass Showcase4536070451.5DUR/BRT/AA/14/009JoycelynTsogali Sells Children clothesTable with Umbrella1501050601165.5DUR/BRT/AA/14/010Silvia AkyaamaAmonsahTrading in Phone and phone accessoriesTable with Umbrella10070060798DUR/BRT/AA/14/011Charlotte NarteyFood vendingWooden Shed20280150451.5DUR/BRT/AA/14/012Prince SemionTrading in Phone and phone accessoriesTable with Umbrella10070050787.5DUR/BRT/AA/14/013Frestus BioTrading in Phone and phone accessoriesTable with Umbrella7049060577.5DUR/BRT/AA/14/014Frederick Kofi DarkwaPhone repairs and decodingTable with Umbrella5035060430.5DUR/BRT/AA/14/015Elizabeth AshingoTrading in foodstuffsMat/Cloth107050126DUR/BRT/AA/14/016AugustinaKorleTettehTrading in second hand shoes and slippersMat/Cloth53570110.25DUR/BRT/AA/14/017Emma AhotoTrading in smoked fishMat/Cloth53570110.25DUR/BRT/AA/14/018Margaret AmuzuTrading in foodstuffsMat/Cloth3021070294DUR/BRT/AA/14/019Anna LampteyFood vendingTable only2014050199.5DUR/BRT/AA/14/020Vida FremaClothingMat/Cloth2014070220.5DUR/BRT/AA/14/021Francisca AduCoconut sellerStationary push truck2014050199.5DUR/BRT/AA/14/022Evelyn AgyeiwaaSells fresh fishTable only5035050420DUR/BRT/AA/14/023Beatrice DoveSells fresh fishTable only4028050346.5DUR/BRT/AA/14/024Frank AtiekuSells FanmilkStationary push truck2014050199.5DUR/BRT/AA/14/025Kpogo EuniceSells mobile phone creditsTable with Umbrella85670132.3DUR/BRT/AA/14/026CelestinaFomeSells fresh fishTable only2014050199.5DUR/BRT/AA/14/027AmaAkotoSells fresh fishTable only2014050199.5DUR/BRT/AA/14/028Nukornu Isabella MakafuiSells fresh fishTable only5035050420DUR/BRT/AA/14/029Michael DarkwaSells second hand shoesMat/Cloth1510550162.75DUR/BRT/AA/14/030Naomi BoahenFood vendingMat/Cloth1510560173.25DUR/BRT/AA/14/031Mavis AgresiSells socksMat/Cloth4285081.9DUR/BRT/AA/14/032Francis KojoviLotto stakerMetal container with concrete base20280500819DUR/BRT/AA/14/033Peter KarikariSells second hand shoesStationary push truck74960114.45DUR/BRT/AA/14/034Barnabas AttaTrading in Phone and phone accessoriesTable with Umbrella7049060577.5DUR/BRT/AA/14/035Cynthia QuayeFood vendingTable with Umbrella3021060283.5DUR/BRT/AA/14/036AgyarewaaOwusuSells mobile phone creditsTable with Umbrella85650111.3DUR/BRT/AA/14/037Vera SarpongSells second hand shoesMat/Cloth2014060210DUR/BRT/AA/14/038Grace BaidenSells second hand shoesRack/Shelves108070157.5DUR/BRT/AA/14/039Charlotte DroveFish sellerTable only4028050346.5DUR/BRT/AA/14/040AfiDamasiFood vendingTable only3021050273DUR/BRT/AA/14/041Oduro EnochSells mobile phone creditsTable with Umbrella2316150221.55DUR/BRT/AA/14/042Mary DzokotoFood vendingTable only6042060504DUR/BRT/AA/14/043BeningEshunSells watchesTable only107050126DUR/BRT/AA/14/044Kwame AdjeiHerbalistMat/Cloth5356099.75DUR/BRT/AA/14/045Patience AnnorMensahFood vendingTable with Umbrella, Rack and Shed9081080934.5DUR/BRT/AA/14/046Comfort OparebeaSells toysTable with Umbrella7049070588DUR/BRT/AA/14/047AbibaIsaah FaroukFood vendingWooden Shed2535080451.5DUR/BRT/AA/14/048Richard KwesiAwudjaSell drugsStationary van2014060210DUR/BRT/AA/14/049AfiaAduriFood vendingWooden Shed10140150304.5DUR/BRT/AA/14/050Beatrice AbegaFood vendingTable with Umbrella6042060504DUR/BRT/AA/14/051AmaKonaduSells eye glasesRack/Shelves108060147DUR/BRT/AA/14/052Zinabu AbuFood vendingTable only107050126DUR/BRT/AA/14/053Cecilia AsirifiSells cassava and plantainTable with Umbrella2014060210DUR/BRT/AA/14/054YaaAbrefiSells fruitsTable with Umbrella5035060430.5DUR/BRT/AA/14/055James KwaoSells fanmilkStationary push truck1510560173.25DUR/BRT/AA/14/056Comfort Owusupure water,drinkskenkeyTable with Umbrella2517560246.75DUR/BRT/AA/14/057Faisal MumuniSells credit and toffeesTable with Umbrella74950103.95DUR/BRT/AA/14/058Frank HagganPhone and phone accessoriesTable and Rack/Shelves8064070745.5DUR/BRT/AA/14/059Elizabeth HedzroFood vendingTable, Rack and Glass Showcase3531580414.75DUR/BRT/AA/14/060Doris KumaFood vendingTable only107050126DUR/BRT/AA/14/061Gabriel DansoFanmilk sellerStationary push truck2014050199.5DUR/BRT/AA/14/062FaustinaSewonuFood vendingWooden Shed79870176.4DUR/BRT/AA/14/063DorcasEssumanSells second hand clotheWooden Shed30420150598.5DUR/BRT/AA/14/064Beatrice AkyaaFood vendingTable with Umbrella10070060798DUR/BRT/AA/14/067LoviaAmonooSells mobile phone creditsGlass showcase75680142.8DUR/BRT/AA/14/068Alexander OseiBonsuSells credit cardsGlass showcase5040080504Ga West Sub total????16833465022557.15????????GA East???????DUR/BRT/AA/14/065Amos BentsirSelling credits and toffeesTable with Umbrella107050126DUR/BRT/AA/14/066Vida DighFood vendingTable with Umbrella3021060283.5Ga East sub total????280110409.5????????AMA???????DUR/BRT/AA/14/069IdrisuZulickiFood vendingMat/Cloth1510550162.75DUR/BRT/AA/14/070BismarkAntwiCobblerTable with Umbrella5355089.25DUR/BRT/AA/14/071Stephen OforiSells creditTable with Umbrella1812650184.8DUR/BRT/AA/14/072Ellen AbbanSells credits and toffeeTable with Umbrella107050126DUR/BRT/AA/14/073AugustinaGanyohSell provision and pure waterTable with Umbrella4028050346.5DUR/BRT/AA/14/074Patrick Boakyesells phone accessoriesGlass showcase3024080336DUR/BRT/AA/14/075Rakia HarunaFood vendingTable with Umbrella3021070294DUR/BRT/AA/14/076Doris AnkrahSells drinks and pure waterTable with Umbrella1510550162.75DUR/BRT/AA/14/077AkuaPokuaaFood vendingTable only107050126DUR/BRT/AA/14/078Rita DankwaBaotengSells credits and drinksMetal container with concrete base25350500892.5DUR/BRT/AA/14/079Mary OkrakuFood vendingTable with Umbrella6042070514.5DUR/BRT/AA/14/080Asabea ComfortSells credit, pure water,bananaTable with Umbrella4531550383.25DUR/BRT/AA/14/081Juliana DebrahFood vendingWooden Shed10140150304.5DUR/BRT/AA/14/082Evelyn Appiah - kubiSells toffes, credit cards and pure waterGlass showcase4032060399DUR/BRT/AA/14/083JenneferSedzroFood vendingTable with Umbrella1510570183.75DUR/BRT/AA/14/084BakyaaGiftySells fruits and plantain chipsTable only74960114.45DUR/BRT/AA/14/085Prince TettehSells CreditSmall Kiosk10140100252DUR/BRT/AA/14/086Adisa MohammedFood vendingMetal Canopy and Kiosk25350200577.5DUR/BRT/AA/14/087Patrick obengExchange money (coins)Table with Umbrella107050126DUR/BRT/AA/14/088Twim EmmanuelSells beverage and creditsTable with Umbrella4028060357DUR/BRT/AA/14/089Samuel YeboahSells electronic appliancesTable with Umbrella5356099.75DUR/BRT/AA/14/090DzivorGodswaySells second hand shoesTable only7049050567DUR/BRT/AA/14/091Rashid RazakSells mobile phone creditsTable with Umbrella74950103.95DUR/BRT/AA/14/092Thomas AkwesiOwusuSells PhonesGlass showcase1301040801176DUR/BRT/AA/14/093Doris ArkofulSells clothingMat/Cloth7049060577.5DUR/BRT/AA/14/094Juliana ArkohYam SellerTable with Umbrella4028050346.5DUR/BRT/AA/14/095Richard AsantePhone repairerTable only5035060430.5DUR/BRT/AA/14/096Comfort NyarkoSell provisionTable with Umbrella107060136.5DUR/BRT/AA/14/097MichealAsieduPhone repairerWooden Shed10140150304.5DUR/BRT/AA/14/098Samuel AsieduSell second hand clothingMat/Cloth10070050787.5DUR/BRT/AA/14/099David IeokaSell electronicsTable with Umbrella3021060283.5DUR/BRT/AA/14/100George Agyapongsell socksStationary push truck4028050346.5DUR/BRT/AA/14/101Worlali Edwin KlomegahSells WatcherGlass showcase2016080252DUR/BRT/AA/14/102Angela SamFood vendingTable with Umbrella2014050199.5DUR/BRT/AA/14/103Esther OforiwaaAntwiBanana SellerMat/Cloth2014050199.5DUR/BRT/AA/14/104Stephen OwusuSarpongSells SpectaclesRack/Shelves1512060189DUR/BRT/AA/14/105MagaretOforiSells BiblesTable and Rack/Shelves2016070241.5DUR/BRT/AA/14/106Collins GraySells clothingMetal container without concrete base45630300976.5DUR/BRT/AA/14/107Samuel AduCoconut sellerStationary push truck2014050199.5DUR/BRT/AA/14/108Badu ElliotSells credit cards and ringsTable with Umbrella1510550162.75DUR/BRT/AA/14/109Isaac Tortosells second hand shoesMat/Cloth2014060210DUR/BRT/AA/14/110Janet SampongSells second hand clothesTable only107070147DUR/BRT/AA/14/111Matilda PaintsilSells clothsTable only107070147DUR/BRT/AA/14/112AsibiKabaFood vendingTable with Umbrella2014070220.5DUR/BRT/AA/14/113Yaw FosuSells DVDsRack/Shelves2016060231DUR/BRT/AA/14/114AjadiOyesolaSell Phone accesoriesRack/Shelves3024060315DUR/BRT/AA/14/115Mercy OkaileyAyiteyAdjinProvisionsTable with Umbrella107060136.5DUR/BRT/AA/14/116KwasiBaahBoatengSells lottoSmall Kiosk20280100399DUR/BRT/AA/14/117Fati MohammedFood vendingTable only3021060283.5DUR/BRT/AA/14/118Mary TudekaFood vendingWooden Shed25350150525DUR/BRT/AA/14/119Regina ArhinFood vendingTable and Rack/Shelves2016060231AMA sub total????11399418016357.95Grand Total????28512894039324.6APPENDIX TWO: MAJOR COMMUNITIES ALONG THE PROJECT CORRIDORAMASAMANFormally the community was known as AssinDjuase but it is now called Amasaman which literally means Amasa’stown. It is the capital of the Ga West Municipality and has a total number of registered voters of 9,723 people. The economic activities of most men and women in the community are tradingand artisanship and most of them are self-employed. Sections of the youth who are not in school are also involved in the same activities. There are two NGOs which operate within the community, namely World Vision International (WVI) and Women’s Trust. There are also keep - fit clubs and other associations. WVI assists schools and helps in polio immunization as well as other killer diseases. Women’s Trust assists women in acquiring loans for purchasing items such as cars, land, cement etc. There is also a club called the G – Club which engages in social activities and also provides support for it members in times of funeral, outdooring ceremonies and Marriages. Various professional associations like the tailors and seamstresses assist their members financially and are also able to seek for funds to facilitate their work due to their group formation.POKUASEThe name of the community is POKUASE which literally means under the hill. The total population of Pokuase and its environs is about 20,000 and it falls under the Ga west municipal Assembly. Men in the community are basically into artisanship, driving and all kinds of office work while women also indulge in artisanship and various trading activities. There are a couple of NGOs working within the community; they are Women’s Trust and Ghana Sustainable Aid Project (GSAP). Women trust assist women in financial matters by giving them loans and also encouraging them to save. The GSAP are into sanitation and education. They educate the community on cleanliness and have also developed a toilet technology which they have made available to the community members at a lower cost. There are also associations like the Hairdressers association, barbers association and Market women association as well as co – operative transport union located within the community FISEThe traditional name of the community is Fise. It has an estimated population of about 5000 people. Fise was initially a farming community but with the recent emergence of residential buildings in the community it is now fast becoming a peri - urban town with men mostly into artisanship (masons, carpenters and drivers) while women are into small and medium scale trading, food vending and artisanship (dressmaking and hairdressing )There are a couple of fun/keep fit clubs and Women groups operating within the community. The fun clubs indulge in social activities like group jogging and clean up exercises, while the women’s groups are formed to enable them assist each other financially during naming ceremonies, funerals etc. also trader associations are in existence to help traders access loans.OFANKORThe community name was given as Ofankor. According to the opinion leaders, the community has an estimated total population of about 10,000 with women being in the majority (60%) and men 40%. The men in the community are mostly artisans and construction workers, while the women are into trading and food vending There are a lot of social and fun clubs in the community, among these are Peace Fun Club andObonu Fun Club. There are also residence associations such as B.A residents Association and Ofankor Residents Association. The Fun club usually involve themselves in social activities e.g. women education and clean up exercises, some also help the chief disseminate information. The residence associations have also come together in other to solicit for social services such as electricity.TANTRA HILLThe Tantra hill community falls under the Tantra hill electoral area. There is no traditional authority in this community as it is under the jurisdiction of the Achimota traditional rulers; however it is within Ga West Municipal Assembly due to the political demarcations. Hence the opinion leaders are mostly made up of executives of residents associations, the unit committee members as well as the assembly man. ACHIMOTAThe name of the community is Achimota; it has an estimated population of about 8000 people who are mostly traders and artisans. There are also some government workers who reside within the community.According to the Opinion leaders there are a couple of Social groups in the community, namely, Achimota Youth movement, Forgive and Forget, Kings and Queens and various keep fit clubs. These groups are basically interested in the welfare of its members and periodically they organize clean up exercises within the community ALAJOThe community has an estimated population of about 16,500. The members of the community are mostly artisan (both male and female) and traders. There are however office and government workerstoo e.g. police personnel. There are no NGOs in the community but associations such as drivers’ unions, Hairdressers associations and Tailors Association do exist. These associations are mostly for welfare purposes. They make contribution to help each other in times of need and events like outdooring’s and funerals.ABEKAThe indigenous name of the community is Ada-man, but it is currently known as Abeka. It has an estimated population of about 4,000 people. The populace of the community is mostly into trading and artisanship, there are also some civil servants and other office workers.A couple of keep fit clubs are existent in the community and they sometimes organize clean up exercises within the community.TESANOThe name of the community was given as Tesano. It has an estimated voting population of about 1,800. The community is basically a residential area, but there are petty and medium scale traders in the community, especially in the Zongo market area. There are also artisans and office workers residing in the community. The market women in the community have formed an association and their main aim is to help members access support for their trading activities e.g.Microfinance And Small Loans Centre (MASLOC) provides funds for the market women through their association. There are also a couple of fun clubs.10.ADABRAKAAdabraka is an old Ga community with an estimated population of about 16,000. It falls under the Accra Metropolitan Assembly (AMA). Most people in the community engage in various economic activities ranging from small medium and large trading activities artisanship and office work.There are lots of associations, groups, NGOs and fun clubs in the community e.g. Friends World Humanity Organization, involved in provision of aid to the community members.APPENDIX THREE: SOCIOECONOMIC SURVEY TABLES AND FIGURESAge and Sex of PAPsAgeMaleFemaleTotalFreq%Freq%Freq%Below 20 yrs21.743.465.020 - 30 yrs2823.52117.64941.231 - 40 yrs75.92218.52924.441 - 50 yrs54.21714.32218.561 - 70 yrs10.821.732.551 - 60 yrs21.775.997.6Above 70 yrs??10.810.8Total4537.87462.2119100Community and Municipality/Metro of PAPsMunicipality/MetroCommunity nameMaleFemaleTotalFreq%Freq%Freq%AMAAchimota43.432.575.9Adabraka1916.01613.43529.4Alajo??10.810.8Caprice??43.443.4Tesano??43.443.4AMA Total2319.32823.55142.9Ga WestAmasaman1916.03932.85848.7Ofankor10.810.821.7Pokuase10.854.265.0Ga West Total2117.64537.86655.5Ga EastAchimota (ABC Jnc)10.810.821.7Grand Total4537.87462.2119100Names of Bus Stops/Terminals by Municipality/Metro encroached by PAPsMetro/MunicipalityName of Bus StopNBSBTotalFreq%Freq%Freq%AMATudu Terminal2420.2??2420.2Star light32.5??32.5Champion43.4??43.4Adabraka market21.721.743.4Caprice21.721.743.4Alajo bus stop??10.810.8Tesano32.510.843.4Achimota Overhead54.221.775.9AMA Total4336.186.75142.9Ga WestOfankor10.810.821.7ACP junction43.4??43.4Festus21.7??21.7Amasaman bus stop21.7??21.7Amasaman Terminal?5647.15647.1Ga West Total97.65747.96655.5Ga EastABC21.7??21.7Grand Total5445.46554.6119100Nationality of PAPsNationalityMaleFemaleTotalFreq%Freq%Freq%Ghanaian4235.37361.311596.6Non Ghanaian (Nigerians)32.510.843.4Total4537.87462.2119100PAPs EthnicityEthnicityMaleFemaleTotalFreq%Freq%Freq%Akan2723.54135.76859.1EWe97.81916.52824.3Ga/Adangme32.687.0119.6Dagaaba??10.910.9Dagomba10.932.643.5Gonja10.9??10.9Kotokoli10.910.921.7Total4236.57363.5115100Marital Status of PAPsMarital statusMaleFemaleTotalFreq%Freq%Freq%Married1512.63831.95344.5Single2521.02319.34840.3Divorced??21.721.7Separated??32.532.5Widow/er??54.254.2Consensual Union54.221.775.9No Response??10.810.8Total4537.87462.2119100.0Size of PAPs HouseholdSizeMaleFemaleTotalFreq%Freq%Freq%1 - 32420.23126.15546.24 - 61512.62924.44437.07 - 943.475.9119.210 - 12??21.721.713 - 15??10.810.815+10.810.821.7No response10.832.543.4Total4537.87462.2119100PAPs Major OccupationOccupationMaleFemaleTotalFreq%Freq%Freq%Petty trader2521.06352.98873.9Trader-small (lotto kiosk, kiosk)97.643.41310.9Artisan (repairs, fabricators, hairdressers, dressmakers etc)32.510.843.4Hairdresser??21.721.7Phone Trader97.632.51210.1Total4638.77361.3119100PAPs Specific Activities being carried out on the CorridorActivityMaleFemaleTotalFreq%Freq%Freq%Food vending10.82823.52924.4Trading in foodstuffs??119.2119.2Trading in Phone and phone accessories119.243.41512.6Trading in second hand clothes and shoes75.997.61613.4Provisions, fruits, credits cards and pure water119.21613.42722.7Cobbler10.8??10.8Exchange money (coins)10.8??10.8Fan milk seller32.5??32.5Lotto vender21.7??21.7Manicure and pedicure??10.810.8Sell herbal drugs32.5??32.5Sells Bibles??10.810.8Sells DVDs21.7??21.7Sells watches, spectacles, electronic appliances43.432.575.9Total4638.77361.3119100PAPs years of Operation at SiteYearsMaleFemaleTotalFreq%Freq%Freq%Less than 165.01815.12420.21-31815.12016.83831.94-61512.61815.13327.77-910.886.797.610-1232.521.754.213-15??21.721.716-1810.810.821.719-21??10.810.825-2710.8??10.828-30??21.721.7Above 30??10.810.8Can't tell??10.810.8Total4537.87462.2119100PAPs Average Monthly IncomeIncome (GH?)MaleFemaleTotalFreq%Freq%Freq%201 - 40021.7??21.7401 - 60021.710.832.5601 - 80010.8??10.8801 - 100010.865.075.91001 - 1200??43.443.41401 - 160043.454.297.61601 - 1800??54.254.2Above 20002823.54537.87361.3Can't tell32.521.754.2No Response43.465.0108.4Total4537.87462.2119100PAPs Average Monthly ProfitAmount (GH?)MaleFemaleTotalFreq%Freq%Freq%Below 10010.821.732.5100 - 20075.965.01310.9201 - 30032.586.7119.2301 - 400??21.721.7401 - 50043.432.575.9501 - 60054.265.0119.2601 - 70032.5??32.5701 - 800??10.810.8801 - 90010.897.6108.4901 - 100021.710.832.5Above 10001210.12319.33529.4Can't tell21.797.6119.2No Response54.243.497.6Total4537.87462.2119100Type of Device used for Displaying items at the Bus Stops/TerminalsType of DeviceMaleFemaleTotalFreq%Freq%Freq%Table only21.71815.12016.8Table with Umbrella1613.42521.04134.5Glass showcase43.421.765.0Mat/Cloth54.2108.41512.6Rack/Shelves21.732.554.2Stationary push truck75.910.886.7Stationary van10.8??10.8Wooden Shed10.875.986.7Table and Rack/Shelves10.821.732.5Table with Umbrella and Van?0.010.810.8Table with Umbrella, Rack and Shed10.810.821.7Table, Rack and Glass Showcase10.821.732.5Metal Canopy and Kiosk??10.810.8Small Kiosk21.7??21.7Metal container with concrete base10.810.821.7Metal container without concrete base10.8??10.8Total4537.87462.2119100Number of Devices used for displaying items at the Bus Stops/TerminalsType of DeviceNumber%Table only2518.0Table with Umbrella4633.1Glass showcase96.5Mat/Cloth1510.8Rack/Shelves139.4Stationary push truck85.8Stationary van32.2Wooden Shed117.9Small Kiosk42.9Metal Canopy21.4Metal container with concrete base21.4Metal container without concrete base10.7Total139100Device Type by Bus Stop Name by Direction of RoadName of Bus StopType of DeviceNBSBTotal Total - %Tudu TerminalGlass showcase2?21.7Mat/Cloth4?43.4Metal container without concrete base1?10.8Rack/Shelves1?10.8Stationary push truck2?21.7Table and Rack/Shelves1?10.8Table only4?43.4Table with Umbrella8?86.7Wooden Shed1?10.8Tudu Terminal Total24?2420.2Star lightRack/Shelves2?21.7Table with Umbrella1?10.8Star light Total3?32.5ChampionSmall Kiosk1?10.8Table and Rack/Shelves1?10.8Table only1?10.8Wooden Shed1?10.8Champion Total4?43.4Adabraka marketMetal Canopy and Kiosk1?10.8Small Kiosk1?10.8Table with Umbrella?221.7Adabraka market Total2243.4CapriceGlass showcase1?10.8Table only?110.8Table with Umbrella?110.8Wooden Shed1?10.8Caprice Total2243.4Alajo bus stopTable with Umbrella?110.8TesanoMetal container with concrete base1?10.8Table only1?10.8Table with Umbrella1121.7Tesano Total3143.4Achimota OverheadGlass showcase?110.8Mat/Cloth1?10.8Table with Umbrella4154.2Achimota Overhead Total5275.9ABCTable with Umbrella2?21.7OfankorGlass showcase1121.7ACP junctionStationary push truck1?10.8Table with Umbrella1?10.8Wooden Shed2?21.7ACP junction Total4?43.4FestusTable only1?10.8Table, Rack and Glass Showcase1?10.8Festus Total2?21.7Amasaman bus stopTable only1?10.8Table with Umbrella1?10.8Amasaman bus stop Total2?21.7Amasaman TerminalMat/Cloth?10108.4Metal container with concrete base?110.8Rack/Shelves?221.7Stationary push truck?554.2Stationary van?110.8Table and Rack/Shelves?110.8Table only?11119.2Table with Umbrella?171714.3Table with Umbrella and Van?110.8Table with Umbrella, Rack and Shed?221.7Table, Rack and Glass Showcase?221.7Wooden Shed?332.5Amasaman Terminal Total?565647.1Grand Total5465119100Ownership of Device used for displaying itemsType of DeviceSelf (PAP)AnotherTotalFreq%Freq%Freq%Table only1815.121.72016.8Table with Umbrella3327.786.74134.5Glass showcase65.0??65.0Mat/Cloth1512.6??1512.6Rack/Shelves54.2??54.2Small Kiosk10.810.821.7Stationary push truck21.765.086.7Stationary van??10.810.8Wooden Shed54.232.586.7Table and Rack/Shelves32.5??32.5Table with Umbrella and Van??10.810.8Table with Umbrella, Rack and Shed10.810.821.7Table, Rack and Glass Showcase21.710.832.5Metal Canopy and Kiosk10.8??10.8Metal container with concrete base??21.721.7Metal container without concrete base??10.810.8Total9277.32722.7119100Availability of Space/Site for RelocationName of Bus StopLocation of available siteFreq%Tudu TerminalHawk on the streets21.7Don't Know where to go 2218.5Tudu Terminal Total2420.2Star lightJust at the side of the same bus stop10.8Don't Know where to go 21.7Star light Total32.5ChampionDon't Know where to go 43.4Adabraka marketAcross the other side of the road10.8Don't Know where to go 32.5Adabraka market Total43.4CapriceBehind the bus stop walkway32.5Don't Know where to go 10.8Caprice Total43.4Alajo bus stopBehind the bus stop walkway10.8TesanoBehind the bus stop walkway21.7Don't Know where to go 21.7Tesano Total43.4Achimota OverheadAlogboshie10.8Apenkkwa10.8Some distance from the current location10.8Don't Know where to go 43.4Achimota Overhead Total75.9ABCDon't Know where to go 21.7OfankorDon't Know where to go 21.7ACP junctionDon't Know where to go 43.4FestusBehind the bus stop walkway10.8Don't Know where to go 10.8Festus Total21.7Amasaman bus stopBehind the bus stop walkway10.8Don't Know where to go 10.8Amasaman bus stop Total21.7Amasaman TerminalAcross the other side of the road10.8Market10.8Don't Know where to go 5445.4Amasaman Terminal Total5647.1Grand Total119100APPENDIX FOUR: QUESTIONNAIRES AND FGD GUIDESBUS RAPID TRANSIT CORRIDOR: ACCRA-AMASAMAN-ACCRAPAP QUESTIONNAIRE FOR THE PREPARATION OF AN ABBREVIATED RAPDate:Interviewer:Municipality:Community name:Direction of road:Category of PAP:Structure:ID:A: BIO-DATAFull name of Respondent (Check with official ID) ……………………………………………………………………Status:a. business ownerb. Tenantc. Caretakerd. Employee/HelperSex:a. Maleb. FemaleAge (in completed Years): ………………………………….Address and Telephone number: …………………………………………………………………………………..……………………………………………………………………………………………………………………………………….Highest Educational level:Nationality:a. Ghanaianb. Non-GhanaianIf non-Ghanaian, specify name of country ……………………………………………….If Ghanaian, state ethnic group:Religion:Marital status:Household size:B: ECONOMIC ACTIVITYOccupation: a. Hawkerb. Petty traderc. Activity on corridor: ……………………………………………………………………………………Main products: ……………………………………………………………………………………………..Average income per day:……………………………………………………………….Average profit per day ……………………………………………………………………..C: STRUCTUREType of structure used for business: ……………………………………………………………..Ownership of structure: a. Selfb. anotherName and address of owner: …………………………….……………………………………………Availability of space for relocation/alternative site: a. Yesb. NoIf yes, distance from present site: ………………………………………………….Resources needed for relocation of business: ……………………………………………………………………..……………………………………………………………………………………………………………………………………………..……………………………………………………………………………………………………………………………………………..D: PROJECT IMPACTPositive impact of the provision of bus stop infrastructure: ……………………………………………..…………………………………………………………………………………………………………………………………………….Negative impact of provision of bus stop infrastructure: …………………………………………………….……………………………………………………………………………………………………………………………………………………BRT: AMASAMAN TO TUDU AND RETURNFOCUS GROUP/CONSULTATION GUIDEINTRODUCTION:The Department of Urban Roads (DUR) plans to implement the Bus Rapid Transit Project from Amasaman to Tudu and back. Part of this project seeks to improve on bus stop infrastructure, and provide the terminals for the buses. Therefore bus stops along the road from Amasaman to Tudu will be improved and fitted with shelters. This will require that people whose trading activities encroach on the bus stops should vacate these areas. The DUR is by this exercise of consultation and sensitization informing all communities through which the road passes to be aware and to collaborate with officials sent to implement the project. The current FGD/Consultation exercise seeks to inform stakeholders about the project and to receive their input on the project.BACKGROUND OF COMMUNITY/ASSEMBLYWhat is the name of the community or Assembly?What is the population of the community or Assembly?Men -------------------- Women ………………….. Youth ………………..What are the main economic activities of:Men:Women:Youth:What identifiable groups/NGOs are found in the community or Assembly?Group/NGO:Main goal:Area of operation/suburb:TRADITIONAL AUTHORITYPlease describe the traditional authority which is currently in place in the community?Who owns lands/sites earmarked for terminals and bus stops?What processes do people have to go through to have access to lands/sites for business activities?PROJECT AFFECTED PERSONSHow many men and women are currently working near / on the bus stops along the stretch of the road within the community?What kinds of structures are erected on or very near the bus stops on which the activities are carried? Where can people find alternative areas to carry out their economic activities? Which lead agency must see to it that people vacate the bus stops and nearby areas for the work to be done? What role can community leaders or Municipal Assembly play in getting the sites vacant?PROJECT IMPACT What would be the positive impacts of the improvement of the bus stops and terminals? How can these positive impacts be enhanced? What may constitute negative impacts of this project? How can the negative impacts be mitigated?APPENDIX FIVE: GRIEVANCE FORMName of Complainant (PAP) ……………………………………………………………………………………………Address of Applicant--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Application date--------------------------------------------------------------------------------------Name of officer receiving grievance ------------------------------------------------------------Position of officer receiving grievance ---------------------------------------------------------Type of grievance------------------------------------------------------------------------------------7. Details of grievance------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------APPENDIX SIX: GRIEVANCE CLOSE-OUT FORMGRIEVANCE CLOSEOUT FORMDetailed evaluation of the case-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Possible corrective actions determined and discussed with complainant ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Corrective steps taken------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Timeframe for completion--------------------------------------------------------------------------Responsible agent/agency implement----------------------------------------------------------Acceptance by PAPI ---------------------------------------------------------------------- accept the corrective measures proposed to remedy my grievance.I ------------------------------------------------------------------- do not accept the corrective measures proposed to remedy my grievance.Additional corrective measures-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Acceptance by PAPI ----------------------------------------------------------------- accept the corrective measures proposed to remedy my grievance.I ------------------------------------------------------------------ do not accept the corrective measures proposed to remedy my grievance.APPENDIX SEVEN: GALLERY OF PHOTOS OF CONSULTATIVE MEETINGSMeeting with Ga East Mun. AssemblyMeeting with Ga West Urban Passenger Transport UnitMeeting with Pokuase Opinion LeadersMeeting with Achimota Transport Terminal WelfareMeeting with Caprice Motor DealersMeeting with Achimota Transport Terminal WelfareAchimota old station(SB) encroachmentMeeting with Ofankor opinion leadersEncroachment on Adaman-AbekaJnc Bus stopMeeting with Achimota (NaaDensua) Nkabom drivers’ UnionEncroachment on Bus stop pavement at CapriceMeeting with Tesano Opinion Leaders ................
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