A Compensation and Benefits Survey of Nonprofits in ...

A Compensation and Benefits Survey of Nonprofits in Southern New England

and Westchester County, N.Y.

Valuing Our Nonprofit Workforce 2017

A Compensation and Benefits Survey of Nonprofits in Southern New England and Westchester County, NY.

Copyright ? 2017 by TSNE MissionWorks and Nonprofit Compensation Associates, Inc. All rights reserved.

No portion of this survey may be reproduced in any form without written permission from the publishers.

TSNE MissionWorks NonProfit Center 89 South Street, Suite 700 Boston, MA 02111-2670 617.523.6565/phone 617.523.2070/fax | info@

Nonprofit Compensation Associates P.O. Box 10737 Oakland, CA 94610 510.645.1005/phone survey@

This survey has been produced by Nonprofit Compensation Associates using FAIRPAY, a nonprofit salary and benefits model and software. Based on over 50 years of combined experience in conducting nonprofit salary and benefits surveys, this stand-alone application, in conjunction with a specially formatted questionnaire, allows nonprofit organizations and associations to publish a survey with accurate and detailed data for their local community or constituency.

TSNE MissionWorks staff member, Rodney Byrd, Senior Human Resources Manager, served as Project Manager for this report, with assistance provided by Owen Berson, a TSNE MissionWorks Nonprofit Capacity Building Fellow. They worked hand in hand with the survey funding and partner organizations and with Fairpay to coordinate survey design, distribution, data collection and analysis and production of this final report. Lyn Freundlich, Human Resources Practice Leader worked with Rodney and Owen to prepare the survey report. Sandy St. Louis, Director of Strategic Communications and Marketing and Ning Yuan, Online Communications Specialist provided expertise in the presentation and communications of the survey results, with a focus on developing and maintaining an easy to use and informative online searchable database presenting the findings on pay, across many different factors, along with a downloadable survey format.

Acknowledgements

We are grateful to the many people who contributed their time and efforts to the release of this report and searchable salary database. It is our third compensation and benefits survey of nonprofit organizations operating in our region. We are so pleased to include information from more than 340 nonprofits located in Southern New England and Westchester County, New York. You can see a full list of sponsors, partners and reporting organizations in the Appendix.

Thanks to our

Sponsors

The sponsors and partners that provided funding and promotional support play a vital role in ensuring widespread participation from a variety of nonprofits across the region, including: Associated Grant Makers, Barr Foundation, Bay Path University M.S. Programs in Nonprofit Management and Strategic Fundraising & Philanthropy, Berkshire Taconic Community Foundation, Community Foundation of Southeastern Massachusetts, Community Foundation of Western Massachusetts, Connecticut Community Foundation, Connecticut Community Nonprofit Alliance, Employers Association of the NorthEast, Essex County Community Foundation, Fairfield County's Community Foundation, Greater Worcester Community Foundation, Hartford Foundation for Public Giving, Human Service Forum, Inspirica, Inc., Jane Doe, Inc., Massachusetts Council of Human Service Providers, Inc., Massachusetts Cultural Council (MCC), Massachusetts Nonprofit Network, Northwest Connecticut Community Foundation, Rhode Island Foundation, The Boston Foundation, The Cape Cod Foundation, The Cape and Islands Partnership for Nonprofit Advancement, The Community Foundation for Greater New Haven, The Hyams Foundation, United Way of Rhode Island, van Beuren Charitable Foundation, Westchester Community Foundation. You can view a description of each organization in Appendix A.

Our partners also make it possible for us to distribute this salary data and analysis for free, so that even the smallest nonprofits have access to compensation and benefits data to inform their pay structures and decisions.

We also want to express gratitude and admiration for all of the nonprofit staff represented in this survey. Their work is rarely glamorous. The obstacles they face often seem insurmountable. And, as this report illustrates, the monetary rewards for many are not adequate. Despite this, the people doing this important work on the ground, in their neighborhoods and communities, come through for their constituents again and again. So to all of the hardworking, passionate, creative, shining stars ?we thank you!

Rodney D. Byrd Survey Project Manager

Lyn Freundlich HR Practice Leader

Associated Grant Makers Berkshire Taconic Community Foundation The Cape Cod Foundation The Community Foundation for Greater New Haven Essex County Community Greater Worcester Community Foundation The Hyams Foundation

Table of Contents

Preface

xiii

I Guide to Using the Survey Report

Matching Jobs

1

Comparing Positions and Determining Compensation

2

Terminology and Abbreviations

2

Positions Reported in the Survey

6

Data Confidentiality

6

To Request Additional Information

6

II

Survey Highlights

7

III

Participant Overview

Effective Date of Data

9

Participants

9

Fields of Service

9

Annual Operating Expenses

10

Using Annual Operating Expenses Data to Evaluate Executive

11

Director/CEO Pay

Cash on Hand

11

Staff Size

12

Employee Turnover

14

Supervisory Responsibility

15

Geographic Location of Responding Organizations

15

IV Compensation and Benefits Practices

Compensation Practices

17

Salary Increase Budgets

17

Salary Increase Practices

17

Salary Grades and Ranges

18

Incentive Pay or Bonuses

18

On-Call Practices

18

Practices for Dealing with Extensive Overtime Worked by Exempt Staff 19

Evening/Night Shift Differentials

19

Premium for Bilingual Skills

20

Massachusetts Equal Pay Act

20

Valuing Our Nonprofit Workforce 2017

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Table of Contents

Employment Practices

21

Full-Time Workweek

21

Introductory Period

21

Performance Reviews

22

Union Contracts

22

Miscellaneous Employee Benefits

23

Impact of the Economic Environment

24

Time-Off Practices

25

Insurance & Retirement Benefits

29

Insurance Coverage Offered

29

Waiting Period for New Employees

30

Part-Time Employee Benefits

30

Cash in Lieu of Insurance Benefits

30

Domestic Partner Benefits

30

Transgender-Related Coverage

30

Employer Contribution ? HMO Insurance (Traditional)

31

Employer Contribution ? EPO Insurance (Traditional)

33

Employer Contribution ? PPO Insurance (Traditional)

35

Employer Contribution ? POS Insurance (Traditional)

37

Employer Contribution ? Dental Care (Traditional)

39

Employer Contribution ? Vision Care (Traditional)

41

Employer Contribution ? Life Insurance Benefits (Traditional)

43

Employer Contribution ? Short-Term Disability (Traditional)

43

Employer Contribution ? Long-Term Disability (Traditional)

43

Employer Contribution ? Long-Term Care (Traditional)

44

Voluntary Supplemental Plans (Traditional)

44

Section 125 Plans

45

Special Insurance-Related Accounts

46

Retirement Benefits

47

Retirement Benefits--Funding

48

Retirement Benefits--Contributions

48

Executive Director/CEO Profile

49

Employment Contract

49

Gender

49

Gender and Compensation

49

Education and Compensation

50

Time in Position and Compensation

50

Setting Compensation of the Executive Director

51

Executive Director Exit Package

52

Additional Benefits Provided to the Executive Director

52

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? 2017 TSNE MissionWorks & Nonprofit Compensation Associates

V Compensation by Position

Executive

Executive Director/Chief Executive Officer Associate Director/Chief Operating Officer Chief Programs Officer Chief Communications Officer Chief Development Officer Chief Human Resources Officer Chief Information Officer Chief Financial Officer

Administrative

Director, Administration Regional Manager/Center Manager Office Manager Executive Assistant Administrative Assistant, Senior Level Administrative Assistant, Intermediate Level Administrative Assistant, Junior Level Receptionist Business Development Manager Contracts Administrator Quality Assurance Manager Quality Assurance Specialist

Accounting/Finance

Controller Accounting Manager Accounting Supervisor Senior Accountant Staff Accountant Payroll Specialist Accounting Clerk

Community Activism and Advocacy

Grass Roots Program Manager Community Liaison

Cultural, Artistic, Performing Arts

Curator Instructor Production Manager/Coordinator Box Office/Sales Manager Visitor Services Manager Visitor Services Specialist Exhibit Guide/Docent

Valuing Our Nonprofit Workforce 2017

Table of Contents

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54 55 56 57 58 59 60 61

62

62 63 64 65 66 67 68 69 70 70 71 72

73

73 74 75 76 77 78 79

80

80 80

81

81 82 82 83 83 84 84

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Table of Contents

Development

Director, Development Development Manager Development Manager, Annual Giving Development Manager, Major Gifts Grant Writer, All Types of Funding Grant Writer, Government Funding Special Events Coordinator Development Associate

Education and Recreation

School Principal Director, Education Admissions Director Outside of School Program Manager Educator or Teacher, Adult Education Curriculum Specialist Site Supervisor Teacher, K-12 Teacher, Pre-School Teaching Assistant, K-12 Teaching Assistant, Pre-School Special Education Teacher Tutor Child Care Assistant Community Educator Lifeguard/Swim Instructor Recreation or Activity Leader, Children or Youth Recreation or Activity Leader, Adults Fitness Instructor

Employment/Work Training

Job Developer Vocational Counselor Job Coach

Food, Food Service and Food Bank

Food Service Manager/Supervisor Nutritionist/Dietician Chef Cook Food Service Assistant/Worker Warehouse Manager Warehouse Worker

85

85 86 87 87 88 89 90 91

92

92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110

111

111 112 113

114

114 115 115 116 117 118 118

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? 2017 TSNE MissionWorks & Nonprofit Compensation Associates

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