2021 Annual Report - Michigan

MICHIGAN JUSTICE FOR ALL COMMISSION

ANNUAL REPORT

Table of Contents

Introductory Letter ......................................................................................................................... 2 2021 Commissioners....................................................................................................................... 4 Executive Introduction.................................................................................................................... 5 Justice for All Commission .............................................................................................................. 5 Committees and Work Groups ....................................................................................................... 6

Activities of the Standing Committees and Work Groups .......................................................... 7 Delivery of Services Committee .............................................................................................. 7 Self-Help Centers Work Group ................................................................................................ 7 Process Improvement Work Group: Debt Collection.............................................................. 8 Process Improvement Work Group: Summary Proceedings................................................... 9 Triage and Referral Work Group ........................................................................................... 10 Regulatory and Practice Reform Committee: Filling Gaps in the Legal Marketplace ........... 10 Resource Committee ............................................................................................................. 11 Technology and Data Sharing Committee............................................................................. 11 Training and Outreach Committee........................................................................................ 12 Reimagining Courthouses Work Group ................................................................................. 13

Conclusion..................................................................................................................................... 14 Executive Team Members ......................................................................................................... 14 Delivery of Services Committee Members................................................................................ 15 Self-Help Centers Work Group Members.............................................................................. 15 Process Improvement Work Group Members ? Debt Collection ......................................... 16 Process Improvement Work Group Members ? Summary Proceedings .............................. 16 Triage and Referral Work Group Members........................................................................... 17 Regulatory and Practice Reform Committee Members: Filling Gaps in the Legal Marketplace ................................................................................................................................................... 17 Resource Committee Members ................................................................................................ 18 Technology and Data Sharing Committee Members ................................................................ 18 Training and Outreach Committee Members ........................................................................... 19 Reimagining Courthouses Work Group Members ................................................................ 19

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Introductory Letter

Justice Brian K. Zahra and Angela Tripp

Co-Chairs, Justice for All Commission

To the People of Michigan:

Justice Brian Zahra Michigan Supreme Court

Angela Tripp Director, Michigan Legal Help

Each year, more than 30 million Americans encounter a civil legal problem without the help of a lawyer1. Ranging from child custody to debt collection to eviction, many of these cases are life-changing, and too many of our Michigan coworkers, friends, neighbors, and family members are left to navigate a complicated legal system without adequate resources or information. As described in our first annual report, this is why the Justice for All Commission (JFAC) is working so hard to achieve 100 percent access to a civil justice system that is easy to navigate, understand, and use.

The nation is recognizing that the massive civil justice gap is a crisis that must be addressed with a comprehensive approach to civil justice reform that includes innovative technology, common sense procedural improvements, and proven steps to provide more ways for people to solve legal problems with or without a lawyer. For example, a recent Fortune Magazine headlined proclaimed: "America needs civil justice reform. Unleashing technology is the first step."2

With respect to that important first step, the JFAC has made significant progress in 2021. For example, the JFAC supports the implementation of a statewide e-filing system (MiFILE) that is integrated with Michigan Legal Help's Do-It-Yourself tools. JFAC also supported adoption of the requirement for every court to submit case data to the Judicial Data Warehouse to facilitate transparency, standard treatment across courts, and the availability of complete and systemic data to improve equity and equal justice.

In 2021, JFAC committees and work groups developed plans for training to help courts build their capacity to serve self-represented litigants and are working to conduct usability testing of statewide triage and referral systems to identify areas for improvement. Work groups are diving deep into data analysis, process mapping, and national policy research to make recommendations on how to improve both the debt collection process and summary proceedings, as well as a wide range of other issues.

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Looking ahead, 2022 promises to be a year of great progress for the JFAC, as projects move from a planning and data collection phase to recommendations and results. For example, we anticipate seeing court rule, practice, and policy recommendations for how to improve the ways in which debt collection and eviction cases are handled by the civil justice system. We expect to see enhanced structure, support, and data collection tools for self-help centers across the state to improve the services litigants receive there. In addition, we look forward to the results of an economic impact and return on investment study to demonstrate the effectiveness of civil legal aid and self-help centers. We are also studying whether we can expand access to legal services through non-traditional innovative models.

The importance of expanding access to our civil justice system cannot be emphasized enough. We believe that the success of this effort is central to strengthening the long-term health of Michigan's economy and the fabric of our society.

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2021 Commissioners

Samantha Ashby Peter White Public Library

Hon. Margaret Zuzich Bakker Circuit Court Judge

Jennifer Bentley Michigan State Bar Foundation

Kevin Bowling Court Administrator

Thomas P. Boyd State Court Administrator

Rob Buchanan State Bar of Michigan

Rep. TC Clements Michigan House of Representatives

Nicole Huddleston Detroit Justice Center

Deborah Hughes Legal Assistance Center

Hon. Timothy Kelly District Court Judge

Loren Khogali Michigan Indigent Defense Commission

Bonsitu Kitaba-Gaviglio State Planning Body

Ashley Lowe Legal Services Association of Michigan

Hon. Allie Maldonado Tribal Court Judge

Hon. Mabel Mayfield Probate Court Judge

Bianca McQueen Lakeshore Legal Aid

Alicia Moon Deputy Legal Counsel for Governor

Joshua Rivera Michigan Dept. of Health and Human Services

Brittany Schultz Ford Motor Company

Yusef Shakur Michigan Roundtable for Diversity and Inclusion

Carol Siemon Prosecuting Attorneys Association of Michigan

Clarence Stone Michigan State Housing Development Authority

Angela Tripp (Co-Chair) Michigan Legal Help

Hon. Cynthia Ward Association of Black Judges

Janet Welch State Bar of Michigan

Michelle Williams Michigan Department of Education

Hon. Brian K. Zahra (Co-Chair) Michigan Supreme Court

Lynda Zeller Michigan Health Care Endowment Fund

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