Welcome to Microsoft Teams - DoDEA

Welcome to Microsoft Teams

Installation and Account Setup Guide ? Microsoft Portal

DoDEA Information Technology

Introduction: About this Guide

This document will guide you through the process of configuring Microsoft Teams for first-time use. This guide includes:

? Instructions for changing your password through the Microsoft Office Portal ? Summary of Non-CAC Multi-Factor Authentication (MFA) ? Steps to log into Microsoft Teams desktop ? Considerations and Constraints

This guide provides the most common steps that should be needed. However, if you have previously setup a Microsoft online account or use the Microsoft Authenticator App on your mobile device, you may have slight variations in experience. This guide will help as a reference to complete the setup process.

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Introduction: Implementation Overview

Microsoft online apps (Office 365 portal) Office 365 includes online versions of

Word, OneNote, Power BI and more.

The Microsoft Office 365 account allows you to sign into select DoDEA resources without a common access card (CAC) and without VPN. Easy access ? anytime, anywhere ? securely.

Microsoft Teams desktop

Microsoft will no longer support Skype (i.e. Lync) soon. So, within a few months, DoDEA will remove it from your computer.

Microsoft Teams will replace Skype for chat and meetings but has additional tools for team collaboration and document sharing.

Learn more about DoDEA's Microsoft 365 implementation at

Microsoft Account Setup ? Initial Login

First, setup your Microsoft 365 account that allows you to sign into select DoDEA resources without a common access card (CAC) and without VPN.

Go to

Depending on if you have ever signed into Microsoft online, you may see any of the screens to the right. Enter the Microsoft 365 Username

from the email "Microsoft Teams: Installation Complete"as the Email address. This should be your DoDEA email, which looks like firstname.lastname@dodea.edu Click "Sign in" or "Next" to go to the Enter password screen.

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Microsoft Account Setup ? Initial Login

1. Enter your Microsoft account password.

a) If you've never logged into Microsoft online, use the password in the email from DoDEA_M365 "Microsoft Teams: Welcome to Microsoft Teams"

b) If you have setup a password for Power BI or , use the same password.

c) If you cannot find the DoDEA_M365 email nor have an existing Microsoft account, contact the Global Service Desk for help.

2. Then, click "Sign in"

CHROME WARNING: You may see a checkbox option on the password screen during or after your account setup. Using the "Don't ask again for 14 days" checkbox in the Chrome browser, may cause an unexpected login loop that will not allow you to continue. This is an intermittent problem that DoDEA cannot fix. You may need to close your browser or use the Microsoft Edge browser instead.

On the "More information require" screen, simply click "Next"

The "More information required" screen may appear multiple times throughout the process.

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Non-CAC Secure Access with Multifactor Authentication (MFA)

When you log into Microsoft services, you must setup multi-factor authentication (MFA) in order to verify who you are. MFA increases security by using more than just a password to verify you.

What You Know

The additional verification information is used to prevent anyone else from getting access to your account. It also provides a means to verify who you are if you ever need to reset your own password online.

For DoDEA purposes, you will use two-factors

What You Have

1. what you know (username and password), PLUS:

2. what you have access to: your office phone, mobile

phone or the Microsoft authenticator mobile app for

Android or Apple iOS devices. This is the alternative to your common access card (CAC). DoDEA does not use

What You Are

this information for any other reason.

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Microsoft Account Setup: MFA Verification

This example uses the authentication phone option to send a verification code from Microsoft.

> You may choose other authentication options such as the Microsoft Authenticator App, which can help avoid roaming charges.

1. Choose "Authentication phone" 2. Enter the phone number that you

can regularly and immediately access. Do NOT use DSN. 3. Select the notification Method.

> For a mobile device, select "Send me a code by text message" or "Call me"

> If using a landline, choose "Call me"

4. Click "Next". You may receive a call or text at this point.

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Microsoft Account Setup: Password Reset

1. If prompted to change your password, in the "Current password" field, enter the password you received in the "Microsoft Teams: Welcome to Teams" email from DoDEA_M365. > You may copy and paste the password directly from your email.

2. For the next two lines, enter a new password of your choosing. > Per DoD policy, the password must be: at least 15 characters long containing 1 uppercase letter, 1 lowercase letter, 1 number and 1 special character.

3. Click "Sign in"

If you do not see this screen, please go to the next instructions to manually reset your password.

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Microsoft Account Setup: Password Reset Options

If the password reset screen did not automatically appear during initial setup or for future reference:

1. Select a Reset Option

A. Microsoft Online ? My Account

Go to Enter your current Microsoft 365 username ?

DoDEA email - and password.

> You may want to copy and paste your password for convenience.

Once signed in, select "Password" from the left menu or scroll down to click the Password tile.

B. DoDEA Computer (Ctrl + Alt + Delete)

Have your password available. For this option, you cannot copy and paste the password. On your keyboard, press the Ctrl, Alt, Delete

buttons at the same time. Then, choose Change a Password.

2. Update the Change Password form

Enter your current password into the "Old password" field.

Enter a password of your choice in the new password and confirm password fields.

> DoD policy requires the password to be: at least 15 characters and contain 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character.

Microsoft Account Setup: MFA Verification

Click "Verify" located next to the Authentication Phone option. > In order to use Microsoft 365 services such as Teams, Power BI, and more, you need to verify who you are in two ways (i.e. multi- factor authentication). > In the next step, you must confirm that the authentication phone number is correct. > Verifying the phone number ensures that you have access to the device connected to the phone number that is entered.

Microsoft Account Setup: MFA Verification

1. Confirm the phone number you want to use whenever Microsoft needs to verify your identity.

2. Click "Text Me" or "Call Me" to confirm that you have access to the device tied to that phone number.

3. If setup correctly, your phone will receive a call or a text message with a verification code.

> Enter the code you receive or follow the steps from the phone call.

> Click "Verify"

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Microsoft Account Setup: MFA Verification

Once your identity has been verified, click "Finish".

You can add more or change your authentication methods later:

> > Click Security Info

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Non-CAC Secure Access with Multi-Factor Authentication (MFA)

After setting up Multi-Factor Authentication (MFA), each time you log into your Microsoft account you will be presented with one of the following ? depending on how you setup your account.

A. A phone call to your mobile or office phone with a verification code (or key prompt such as #) that you must enter when asked.

B. A text message to your mobile phone with a verification code that you must enter when asked. C. An email to a non-DoDEA official email account with a verification code that you must enter

when asked. (This option may not be available.) D. A Microsoft authenticator app notification on your smart phone that you can approve or decline

with a simple click. The use of the Microsoft Authenticator smart phone app is highly recommended. The app provides a means to verify your account using any internet connection to include data or Wi-Fi. NOTE: Using Wi-Fi can help prevent roaming charges when traveling.

You may also have to periodically re-enter your username and password.

WARNING: Using the "Don't ask again for 14 days" checkbox in the Chrome browser, may cause an unexpected login loop that will not allow you to proceed. This is an intermittent problem that DoDEA cannot resolve. You may need to close your browser to stop the page reloading. The Microsoft Edge browser is recommended to avoid this issue.

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