Outlook Module 5

?1.?A ____ is a command that tells Outlook how to process an email message.?a.?ruleb.?stipulation?c.?dictated.?signatureANSWER:??aPOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook2.?Using ____, you quickly can categorize or flag your email messages as they arrive so that you can identify at a glance which ones you first want to address.?a.?rulesb.?stipulations?c.?dictatesd.?signaturesANSWER:??aPOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook3.?You can change the ____ that are used by default.?a.?Microsoft Office appsb.?data?c.?programming instructionsd.?fonts and colorsANSWER:??dPOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook4.?Outlook’s ____ options can help you become more productive.?a.?data analysisb.?customization?c.?graphicsd.?compatibilityANSWER:??bPOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook5.?Outlook allows you to ____.?a.?create charts and graphsb.?manage multiple email accounts?c.?analyze datad.?create publicationsANSWER:??bPOINTS:??1REFERENCES:??OUT 210Project-Adding a New Email Account and Customizing Options6.?When setting up an email account, you need to know basic information such as the email address and ____.?a.?physical addressb.?nationality?c.?passwordd.?credit card numberANSWER:??cPOINTS:??1REFERENCES:??OUT 211Adding New Email Accounts7.?Before you can add a new email account in Outlook, you must have an account set up with a(n) ____.?a.?email service providerb.?office?c.?Backstage providerd.?websiteANSWER:??aPOINTS:??1REFERENCES:??OUT 211Adding New Email Accounts8.?After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.?a.?Auto Account Setupb.?No Automatic Filtering?c.?Safe Lists Onlyd.?First EmailANSWER:??aPOINTS:??1REFERENCES:??OUT 211Adding New Email Accounts9.?____ are common building blocks that can be recycled and used again within your email messages.?a.?Fast Tasksb.?Quick Parts?c.?AutoTasksd.?News FeedsANSWER:??bPOINTS:??1REFERENCES:??OUT 214Customizing Email Messages10.?A ____ is similar to a closing set of lines in a formal letter.?a.?complimentary closeb.?salutation?c.?signatured.?styleANSWER:??cPOINTS:??1REFERENCES:??OUT 219Creating Signatures and Stationery11.?When working with an email account, you can set ____ default signatures.?a.?twob.?three?c.?fourd.?fiveANSWER:??aPOINTS:??1REFERENCES:??OUT 224Creating Signatures and Stationery12.?With the ____ option, email messages from the listed email addresses and domains will not be treated as junk email.?a.?Safe Recipientsb.?Safe Senders?c.?Approved Sendersd.?Filtered SendersANSWER:??bPOINTS:??1REFERENCES:??OUT 229Creating Signatures and Stationery13.?The ____ option specifies that email messages sent to email addresses or domains in the safe recipient list will not be treated as junk email.?a.?Blocked Sendersb.?Approved Senders?c.?Safe Recipientsd.?Safe SendersANSWER:??cPOINTS:??1REFERENCES:??OUT 229Creating Signatures and Stationery14.?The ____ option manages which domains and encodings you would like to block based on languages used.?a.?Foreignb.?Overseas?c.?Internationald.?LanguagesANSWER:??cPOINTS:??1REFERENCES:??OUT 229Creating Signatures and Stationery15.?In the Safe Senders tab in the Junk Email Options dialog box, Outlook recommends that you type the ____ symbol to indicate a domain name.?a.?@b.?#?c.?htmld.?httpANSWER:??aPOINTS:??1REFERENCES:??OUT 231Creating Signatures and Stationery16.?You may want to block a specific email address or ____ to prevent people or companies from sending you messages you do not want to receive.?a.?country of originb.?domain?c.?serverd.?html codeANSWER:??bPOINTS:??1REFERENCES:??OUT 231Creating Signatures and Stationery17.?To simplify the process of creating rules, Outlook provides a Rules ____.?a.?Templateb.?Wizard?c.?Managerd.?AutomatorANSWER:??bPOINTS:??1REFERENCES:??OUT 232Creating Signatures and Stationery18.?If necessary, you can ____ to a rule.?a.?specify exceptionsb.?add colors?c.?specify word limitsd.?add alertsANSWER:??aPOINTS:??1REFERENCES:??OUT 232Creating Signatures and Stationery19.?You can use a ____to specify the email messages from a particular user be categorized automatically or placed in a specified folder.?a.?ruleb.?stipulation?c.?dictated.?signatureANSWER:??aPOINTS:??1REFERENCES:??OUT 232Creating Signatures and Stationery20.?To modify an existing rule, select the role you want to modify, click the ____ button in the Rules and Alerts dialog box, and then click the Edit Rule Settings command.?a.?Change Ruleb.?Adjust Rule?c.?Modify Ruled.?Rules WizardANSWER:??aPOINTS:??1REFERENCES:??OUT 236Creating Signatures and Stationery21.?Rules that you create run for ____ received after you create the rule.?a.?all incoming email messagesb.?flagged incoming email messages?c.?email messages marked high importanced.?email messages in htmlANSWER:??aPOINTS:??1REFERENCES:??OUT 236Creating Signatures and Stationery22.?You can have old items in Outlook automatically transferred to a(n) ____.?a.?libraryb.?storage file?c.?dead folderd.?indexANSWER:??bPOINTS:??1REFERENCES:??OUT 239Creating Signatures and Stationery23.?By default, when turned on, Outlook will archive messages every ____ days.?a.?6b.?7?c.?14d.?21ANSWER:??cPOINTS:??1REFERENCES:??OUT 239Creating Signatures and Stationery24.?You can change the default reminder time from ____ minutes to any other interval.?a.?5b.?10?c.?15d.?20ANSWER:??cPOINTS:??1REFERENCES:??OUT 242Customizing the Calendar25.?Calendar options you can customize include the ____ and the current time zone.?a.?calendar fontb.?calendar template?c.?calendar data setd.?Calendar Options buttonANSWER:??aPOINTS:??1REFERENCES:??OUT 240Customizing the Calendar26.?By default, the Calendar Work Week is set for ____.?a.?Monday through Sundayb.?Monday through Saturday?c.?Sunday through Saturdayd.?Monday through FridayANSWER:??dPOINTS:??1REFERENCES:??OUT 241Customizing the Calendar27.?If you are traveling and you change the time zone settings in Calendar, Outlook updates your appointments to display ____ when you arrive.?a.?the new time zone?b.?the time zone you left?c.?both the new time zone and the time zone you left?d.?all time zonesANSWER:??aPOINTS:??1REFERENCES:??OUT 243Customizing the Calendar28.?The benefit of displaying a(n) ____ in Outlook is the ability to combine feeds from multiple web sources in one place.?a.?Complete feedb.?AutoTask?c.?RSS feedd.?Quick StepANSWER:??cPOINTS:??1REFERENCES:??OUT 245Customizing the Calendar29.?When you no longer need to use a(n) ____, you should delete it so that you do not have unwanted messages in your account.?a.?templateb.?wizard?c.?RSS feedd.?Quick PartANSWER:??cPOINTS:??1REFERENCES:??OUT 247Customizing the CalendarModified Multiple Choice30.?Which of the following information should you gather before you start to add an account in Outlook??a.?type of accountb.?the address of the incoming mail server?c.?the address of the outgoing mail serverd.?your email passwordANSWER:??a, b, c, dPOINTS:??1REFERENCES:??OUT 211Adding New Email Accounts31.?Which of the following is a junk email option in Outlook??a.?Spam Safeguardb.?Safe Recipients?c.?Safe Sendersd.?InternationalANSWER:??b, c, dPOINTS:??1REFERENCES:??OUT 229Creating Signatures and Stationery32.?You use the Junk button in the Delete group on the HOME tab to override the default criteria when viewing email messages by deciding to ____.?a.?block the senderb.?never block the sender's domain?c.?never block the senderd.?never block a group or mailing listANSWER:??a, b, c, dPOINTS:??1REFERENCES:??OUT 228Creating Signatures and Stationery33.?You can create rules to apply to ____.?a.?messages you have receivedb.?messages you send?c.?calendarsd.?folder managementANSWER:??a, bPOINTS:??1REFERENCES:??OUT 232Creating Signatures and Stationery34.?Which of the following is a customization that you can make to the Calendar??a.?selecting the days of your work weekb.?changing the calendar fontANSWER:??bPOINTS:??1REFERENCES:??OUT 240Customizing the Calendar35.?Outlook provides two options for customizing your experience when working with email messages, calendars, and other items.?a.?True?b.?FalseANSWER:??FalsePOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook36.?A rule is a command that tells Outlook how to process an email message.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook37.?Quick Parts are common building blocks that can be recycled and used again within your email messages.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 214Customizing Email Messages38.?The first step in creating a Quick Part is to save content to the Quick Part gallery.?a.?True?b.?FalseANSWER:??FalsePOINTS:??1REFERENCES:??OUT 214Customizing Email Messages39.?You cannot attach image files to an email message.?a.?True?b.?FalseANSWER:??FalsePOINTS:??1REFERENCES:??OUT 215Customizing Email Messages40.?When sending a message, you cannot choose to use voting buttons.?a.?True?b.?FalseANSWER:??FalsePOINTS:??1REFERENCES:??OUT 216Customizing Email Messages41.?You can use the options on the SEARCH TOOLS SEARCH tab to broaden or narrow the scope of your search using the Advanced Find features.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 216Customizing Email Messages42.?To customize your Outlook email with default settings such as the message format, you use the Outlook Options dialog box.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 218Customizing Email Messages43.?Email messages can be formatted only as Plain Text.?a.?True?b.?FalseANSWER:??FalsePOINTS:??1REFERENCES:??OUT 218Customizing Email Messages44.?Instead of changing each email message to a different format, you can set a default in the Outlook options.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 218Customizing Email Messages45.?Rules that you create run for all incoming email messages received after creating the rule.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 236Creating Signatures and Stationery46.?You cannot apply a new rule to email messages that you have already received.?a.?True?b.?FalseANSWER:??FalsePOINTS:??1REFERENCES:??OUT 232Creating Signatures and Stationery47.?Once you no longer need a rule, you should delete it.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 237Creating Signatures and Stationery48.?Items are considered old only after a certain number of days that you specify.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 239Creating Signatures and Stationery49.?You can add the RSS feed to your Outlook account using the Account Settings dialog box.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 245Creating Signatures and Stationery50.?Some accounts let you access the feeds from your web browser if they are using a common feeds folder; however, not all accounts allow for this.?a.?True?b.?FalseANSWER:??TruePOINTS:??1REFERENCES:??OUT 245Creating Signatures and Stationery51.?A signature is a command that tells Outlook how to process an email message. _________________________ANSWER:??False - rulePOINTS:??1REFERENCES:??OUT 210Introduction to Customizing Outlook52.?When setting up an email account, you need to know basic information such as the email address and signature. _________________________ANSWER:??False - passwordPOINTS:??1REFERENCES:??OUT 211Adding New Email Accounts53.?Outlook includes RSS, common building blocks that can be recycled and used again within your email messages. _________________________ANSWER:??False - Quick PartsPOINTS:??1REFERENCES:??OUT 214Customizing Email Messages54.?Email messages can be formatted as HTML, Plain Text, or Rich Text. _________________________ANSWER:??TruePOINTS:??1REFERENCES:??OUT 218Customizing Email Messages55.?HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________ANSWER:??False - RSSPOINTS:??1REFERENCES:??OUT 246Customizing the Calendar56.?After you install Outlook, the ____________________ feature runs and helps you to set up the first email account that Outlook manages.ANSWER:??Auto Account SetupPOINTS:??1REFERENCES:??OUT 211Adding New Accounts57.?You can add another account and then use Outlook to manage ____________________ or more mailboxes.ANSWER:??twoPOINTS:??1REFERENCES:??OUT 211Adding New Accounts58.?Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.ANSWER:??email service provider.POINTS:??1REFERENCES:??OUT 211Adding New Accounts59.?Outlook automatically formats ____________________ so that recipients can use them to access a website directly.ANSWER:??hyperlinksPOINTS:??1REFERENCES:??OUT 212Customizing Email Messages60.?When you insert a hyperlink, Outlook does not require the ____________________ portion of the address.ANSWER:??hypertext transfer protocolhttpPOINTS:??1REFERENCES:??OUT 213Customizing Email Messages61.?The first step in creating a(n) ____________________ is to select the content that you want to reuse.ANSWER:??Quick PartPOINTS:??1REFERENCES:??OUT 214Customizing Email Messages62.?When composing a message, you can configure voting options by using the ____________________ dialog box.ANSWER:??PropertiesPOINTS:??1REFERENCES:??OUT 216Customizing Email Messages63.?At the top of the message pane is the ____________________ text box, which displays search results based on any matching words in your email messages.ANSWER:??Instant SearchPOINTS:??1REFERENCES:??OUT 216Customizing Email Messages64.?You might want to create ____________________ to view all messages that you have not read yet or to combine messages from a specific person.ANSWER:??search foldersPOINTS:??1REFERENCES:??OUT 217Customizing Email Messages65.?You can configure Outlook to add ____________________ to your email messages automatically.ANSWER:??signaturesPOINTS:??1REFERENCES:??OUT 219Creating Signatures and Stationery66.?____________________ determines the appearance of your email messages.ANSWER:??StationeryPOINTS:??1REFERENCES:??OUT 219Creating Signatures and Stationery67.?An email ____________________ provides a consistent closing to every email message without requiring you to retype signature lines repeatedly.ANSWER:??signaturePOINTS:??1REFERENCES:??OUT 220Creating Signatures and Stationery68.?If you frequently visit websites that offer RSS feeds, you quickly can review the feed content of all the websites in a simple list in your ____________________ by subscribing to their RSS feeds.ANSWER:??browserPOINTS:??1REFERENCES:??OUT 245Customizing the Calendar69.?If you want to use Outlook to read an RSS feed, you can add the RSS feed using the ____________________ dialog box.ANSWER:??Account SettingsPOINTS:??1REFERENCES:??OUT 245Customizing the Calendar70.?RSS stands for ____________________.ANSWER:??Really Simple SyndicationPOINTS:??1REFERENCES:??OUT 245Customizing the Calendar71.?When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.ANSWER:??deletePOINTS:??1REFERENCES:??OUT 247Customizing the CalendarCritical Thinking QuestionsCase 5-1The number of emails that you are receiving in a given day has begun to get out of control since you accepted new responsibilities in your job. You have started to explore Outlook's features in order to figure out how to use them to ease your email burden.72.?You have had a couple of instances lately of emails from colleagues at your vendors being treated as junk email, which caused a lot of confusion and concern for you and your manager. Which of the following junk email options can you use to make sure this does not happen again?a. Blocked Sendersc. Approved Sendersb. Safe Sendersd. OptionsANSWER:??BPOINTS:??1REFERENCES:??OUT 229Creating Signatures and StationeryTOPICS:??Critical Thinking73.?You want to make sure that, effective immediately, all emails from your boss are flagged as having high importance. What Outlook feature can help you automate this process?a. dictatesc. rulesb. signaturesd. stipulationsANSWER:??CPOINTS:??1REFERENCES:??OUT 232Creating Signatures and StationeryTOPICS:??Critical ThinkingCritical Thinking QuestionsCase 5-2You think that Outlook’s Quick Parts feature might be of use to you but you are not sure. You turn to your colleague Nan for a brief tutorial.74.?As you consider whether or not to create a Quick Parts for a given task, what is the most important consideration, according to Nan?a. how important the task isc. how often you include the same snippet or phrase in your correspondenceb. which emails are affected by the taskd. who the recipient of your message isANSWER:??CPOINTS:??1REFERENCES:??OUT 214Customizing Email MessagesTOPICS:??Critical Thinking75.?According to Nan, what is the first step in creating a Quick Part?a. move a message to a folder marked as complete and readc. forward messages to members of your teamb. select the content that you want to reused. name and save the contentsANSWER:??BPOINTS:??1REFERENCES:??OUT 214Customizing Email MessagesTOPICS:??Critical Thinking ................
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