Diploma in Computer Systems and Network Technology



INFORMATION TECHNOLOGY MANAGEMENT

AND SUPPORT DIPLOMA

Course Length: 32 Weeks

OBJECTIVE

This program prepares students with the necessary academic knowledge and technical competencies for entry-level administration and/or management positions in the computer network and internet technology industry. These career opportunities may be in areas such as network installation, network administration, and network support. This program is designed to provide students with the knowledge and skills to install, configure, manage, and maintain computer network systems. The program focuses on Microsoft®-based desktop and server systems, including database and web servers.

IS 104 COMPUTER OPERATING SYSTEMS 80 HOURS

This course is an introduction to the Windows XP® and Vista operating systems and application software packages such as word processing, spreadsheets, schedule and contact management, and presentation graphics. Students install and configure the operating system as well as application software. (Certification: MCP Exam 70-271, Exam 70-272, MCTS Exam 70-620)

NT 165 NETWORK/ SERVER OPERATING SYSTEM 80 HOURS

This is a course in the Managing and Maintaining a Windows Server 2003 and 2008. The course includes configuring and troubleshooting Windows® 2003 and 2008 network connections; and implementing, monitoring, troubleshooting, and security. MCP Exam 70-290

NT 200 NETWORK INFRASTRUCTURE ADMINISTRATION 80 HOURS

This course is designed to provide instruction in implementing, Managing and Maintaining a Windows Server 2003 and 2008 network infrastructure. Topics include Configuring and Troubleshooting a Windows Server 2003 and 2008 Network Infrastructure. MCP-Exam 70-291, MCP-Exam 70-293, MCTS-Exam 70-642

NT 210 DIRECTORY SERVICES ADMINISTRATION 80 HOURS

This course is designed to provide instruction in Active Directory and Network Infrastructure as well as the Planning, Implementing, and Maintaining a Windows Server 2003 and 2008 Active Directory Infrastructure. MCP-Exam 70-294,MCTS-Exam 70-640

NT 340 MESSAGING SYSTEMS 80 HOURS

This course provides instruction in the implementation, administration, and troubleshooting of the Microsoft® messaging system and Exchange Server. Topics include the architecture and communication abilities of Exchange Server; installation of Exchange Server, backward integration and compatibility, client support, and configuration; Exchange Server management; Microsoft® Web Access and Web Storage System, real-time collaboration, and foreign mail system connectors; SMTP and Internet-based client access; and security techniques, performance monitoring, maintenance procedures, and troubleshooting issues.

Certification: MCP- Exam 70-284

is 221 A+CERTIFICATION PREP AND TROUBLESHOOTING 80 HOURS

CompTIA A+ Essentials validates knowledge of basic computer hardware and operating systems, covering skills such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance, with additional elements of security and soft skills. The Essentials Exam validates the basic skills needed by any entry-level service technician regardless of job environment.

is 222 A+CERTIFICATION PREP AND TROUBLESHOOTING II 60 HOURS

The CompTIA A+ 220-702 exam is targeted for individuals who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction. Examples job roles include: Enterprise Technician, IT Administrator, Field Service Technician, and PC Technician. Ideally, the CompTIA A+ 220-702 candidate has already passed the CompTIA A+ Essentials 220-701 examination. Candidates who pass both CompTIA A+ Essentials 220-701 and exam 220-702 will be CompTIA A+ certified with the IT Technician designation.

pd 200 CLIENT SERVICES / CAREER Development Seminar 20 HOURS

This course provides a critical examination of issues embedded in the practice of providing client service. Topics include research about best practice in customer service and communication techniques; psychologically based methods for dealing with the management of customer complaints; and the roles of a customer service employee and supervisor within ethical boundaries and common business practice. This course deals with the development of the student’s career path, including job search skills.

nt 320 WIRELESS NETWORKING FUNDAMENTALS 80HOURS

This course provides instruction on both general and specific wireless technologies. Topics include wireless theory, including radio frequency and infrared transmissions. It also covers wireless topologies, access points, wireless bridges, antenna theory, wireless security, site surveys, and troubleshooting techniques. Certification: CWNA PW0-104 [pic]

Certification Exams

ComTIA A+ (220-701 & 220-702) CWNA PW0-104 [pic]Exam

MCSE (Seven Exams Required)

Core Exams: Networking System

Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment.

Exam70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Infrastructure.

Exam 70-293: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.

Exam 70-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory® Infrastructure.

Core Exams: Client Operating System

Exam 70-270: Installing, Configuring, and Administering Microsoft Windows® XP Professional.

Core Exams: Design

Exam 70-297: Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure.

Elective Exams

Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003.

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