Directions for installing Windows XP Service Pack 2 for TAMS users

[Pages:14]1 Directions for Applying Windows XP Service Pack 2 for TAMS users.

Windows has released Windows XP Service Pack 2. Tulane's office of Technology Services encourages you to install this Service Pack as soon as you are prompted to do so. In some work areas, this may be done as part of the controlled updates to your computer. If you are in a work area that requires you to download the updates, you may wish to turn on the automatic update feature. If your computer does not have automatic updates enabled or you are not certain it is enabled, you can use this tool available from Microsoft: .

Service Pack 2 should automatically download and install. This means that the installation will take place in the background and you may only be asked to restart your computer. If you suspect that has happened, you can verify the successful installation of Service Pack 2:

? Go to the Start menu ? Right click My Computer ? Select Properties from the pop up menu ? You will see the Windows System Properties box appear ? Notice at the top of the window, under System:, it will say your operating system, and should say

Service Pack 2 at the bottom of the list

If you do not have Service Pack 2 listed, and are in a controlled update work area, please check with your local system administrator to see when Service Pack 2 will be downloaded. If you are not in a controlled update work area, and do not have automatic updates turned on, then you can manually install the update from the Microsoft Web site once it has been distributed.

General directions for installing Service Pack 2 are found at . A modified version follows below for TAMS users. If you are in a controlled update work area, please check with your local system administrator as to when SP2 will be sent to your machine. Once the update has occurred, please verify the settings mentioned on pages 7 through 16. If you have any differences, please adjust them to what is shown in this document. Making these changes for TAMS may require you to contact your local system administrator.

Before you begin:

? If installing SP2 on a laptop, make sure the computer is plugged in. SP2 will not install while your computer is running on battery power.

? This installation can take up to an hour. Please allow plenty of time to complete the task.

The Installation

Once downloaded, this service pack is very easy to install, and will lead you through each of the necessary steps one by one. Please follow the directions as stated by the Microsoft Setup Wizard:

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? Click Next

? Select I Agree ? Click Next

3 ? Click Next ? This may take several minutes

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? Click Finish, and wait while your computer restarts

New Features Windows Firewall When your computer restarts, the new Windows Firewall will be active. You may notice a Windows Security Alert that wants to block some of your applications. It may tell you the Internet Explorer is blocked.

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? You can select Unblock if this is an application that you would like to allow. ? If you receive a message that tells you that Internet Explorer is blocked, you must unblock this

for TAMS to work properly.

To customize and view the Firewall settings: ? Click on the Start menu, Select Control Panel ? Click on the Windows Firewall icon

6 o Select the Exceptions tab at the top

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? If you need to allow a program to access the Internet, such as an FTP program, select Add Program

? Select the program from the list of applications. If Internet Explorer is not on the list, please add the program by using the Add Program button and selecting Internet Explorer.

? Click OK ? Make certain that Internet Explorer is on the list and selected with a checkmark

Pop-up Blocker Microsoft has included a Pop-up Blocker in Service Pack 2. You may need to customize this service in order to use certain Tulane applications, such as TAMS. The default installation will activate the Pop-up Blocker to a medium level of security. You may need to customize this to suit your needs. The easiest way to make these customizations is on an "as needed" basis. When Microsoft blocks a pop up window, you will get an alert:

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? Click the OK button and notice the Information Bar at the top of your browser window

? Click on the new Information Bar to view your options ? You can select Always Allow Pop-ups from this site if you know that this is a reputable web site that

uses pop-ups as a part of their web interface. When a TAMS user first attempts to open Notifications you may see this Pop-up blocked message in the blue bar. You must click on the

blue bar as shown in the sample picture and select Always Allow Pop-ups from This Site. This is especially important for TAMS Requisition Notifications to work properly.

You will need to customize the Pop-up Blocker. Open Internet Explorer.

? Go to the Tools menu ? Select Pop-up Blocker ? Select Pop-up Blocker Settings...

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