Loan Officer - Trellis



TRELLIS

Position Description

Job Title: Loan Originator

Reports To: Director of Lending

FLSA Status: Non-Exempt Full-Time Position

Approved By:

Approved Date: August 2013

Revised Date: June 2015

Grade: Base Salary plus Stipend

Job Summary:

Loan Originator will close and fund Trellis, 1st mortgage loans, 2nd mortgage loans, down-payment assistance programs, grants and broker compliant loans. Loan Originator will pre-qualify prospective homebuyers. The Loan Originator will be responsible for sourcing quality loans that meet Trellis guidelines and for generating loan applications that meet or exceed Trellis annual strategic goals. The position requires S.A.F.E. Act Licensing.

Essential Functions:

• Originate high quality loans which meet Trellis loan guidelines.

• Analyze detailed loan related documents such as financial documents, appraisals, title reports, product and program guidelines and policies.

• Demonstrates outstanding customer service skills when working with customers, including internal and external business contacts.

• Complies with all applicable laws and regulations.

• Complies with all applicable policies and procedures, internal and external.

• Uses authorized methods to originate loans.

• Develops relationships with real estate professionals and other referral sources.

• Answers all telephone inquiries, and returns voice mail messages promptly.

• Ensures that all customers, realtors, counselors, real estate development department staff, are informed promptly as to any changes of status on loan pre-qualifications or applications.

• Accurately records production reports and time sheet records daily and submit to management.

• Organize and prepare files to present to Loan Committee.

• Must maintain organized audit compliant files which can easily be researched by others.

• Maintains accurate pipeline information related to closed/funded, declined, withdrawn and inactive files.

• Recommends improvements in products and procedures to ensure the optimum effectiveness of lending programs and overall lending department.

• Reviews all information provided by the applicant, pulls and evaluates their credit report and determines the appropriate qualification disposition.

• Timely informs all applicants of their disposition.

• Counsels those who have minor credit problems.

• Attends closings as needed to provide support to borrowers.

• Participates in setting department goals and objectives and meeting goals and objectives on an annual basis.

• Hours may include nights and weekends

Additional Responsibilities:

• Assumes other responsibilities and tasks as assigned.

• Generates required reports for designated activities within the established time frame and distributes them appropriately.

• Provides support for others throughout lending, counseling and real estate development departments as necessary.

• Travels as necessary to complete training or to perform other functions representing the lending department.

• Contacts all purchase referrals on a timely basis.

• Other duties as required

Qualifications:

• Minimum High School certification is required with a minimum of 3 years mortgage lending and customer service experience.

• Candidate should be able to work independently while demonstrating a high degree of patience when working with a wide variety of customers.

• Must possess good writing and telephone communication skills.

• Fluency and literacy in Spanish is preferred, but not required.

• Proficient in Word, PowerPoint and Excel.

• Ability to complete lending computations including, debt-to-income ratios, Loan To Values (LTVs) and Combined Loan To Values (CLTVs)

• Knowledge of lending regulations and laws.

• Ability to learn and use new computer systems, specifically origination system.

CUSTOMER SERVICE SKILLS

Tactful and empathetic; comfortable working with diverse communities and clients. Possess the ability to work with the complex demands of customers and to resolve customer problems and concerns in a timely fashion.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must present proof of automobile insurance coverage. Minimum liability limits shall be $100,000 bodily injury and $25,000 property damage coverage or such limits as deemed appropriate by the CEO.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and ability to adjust focus. There will be occasional lifting, bending and walking up stairs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Trellis expects that every employee be reliable and punctual in attendance.

EMPLOYMENT & HIRING

We comply with Equal Employment Opportunity and Affirmative Action laws and regulations.

THIS JOB DESCRIPTION REPLACES ALL PREVIOUS JOB DESCRIPTIONS FOR THIS POSITION.

Acknowledgement of Receipt of job description

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