Managing Email – Good Practice Guidance - University of Stirling

Part 1 – Appropriate Use 1.1 When to Use Email 1.2 Creating and Replying to Messages 1.2.1 Subject 1.2.2 Addressing Messages 1.2.3 Content and Tone 1.2.4 Structure and Grammar 1.2.5 Attachment Rules 1.2.6 Managing Dialogues 1.3 Managing the Inbox Part 2 – Identifying and Managing Record Emails 2.1 Identifying Email Records ................
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