Trends in Online Purchasing of Pet Products
Trends in Online Purchasing of Pet Products
David Sprinkle Research Director, Packaged Facts
Trends in Online Purchasing of Pet Products
retail shopping and cross-shopping patterns online pet product purchasing demographics online product purchasing patterns website leaders by percentage draw the home delivery and high-tech angles
Retail Shopping Channels for Pet Products, 2010-2016
60.0%
50.0% 40.0% 30.0% 20.0% 10.0%
0.0%
2010 2011 2012 2013 2014 2015 2016
PETSMART/PETCO SUPERMARKETS DISCOUNT STORES OTHER OTHER PET STORES VETERINARIANS WAREHOUSE CLUBS ONLINE DRUGSTORES/C-STORES
Source: Packaged Facts, U.S. Pet Market Outlook, 2017-2018 (upcoming April 2017); Simmons Market Research National Consumer Surveys. Copyright: 2017
Retail Shopping Channels for Pet Products, 2010-2016
PETSMART/PETCO
2010 2011 2012 2013
45.6% 46.5% 46.8% 49.6%
SUPERMARKETS
45.8% 46.7% 47.8% 45.8%
DISCOUNT STORES
31.6% 29.2% 29.8% 27.5%
OTHER
13.6% 15.0% 16.3% 14.5%
OTHER PET STORES
11.4% 11.3% 12.7% 12.8%
VETERINARIANS
16.7% 16.6% 14.8% 15.1%
WAREHOUSE CLUBS
12.5% 11.3% 12.0% 12.1%
ONLINE
6.2% 6.5% 7.1% 7.3%
DRUGSTORES/C-STORES
4.9% 5.3% 6.2% 5.8%
Source: Packaged Facts, U.S. Pet Market Outlook, 2017-2018 (April 2017); Simmons Market Research National Consumer Surveys. Copyright: 2017
2014
46.5% 44.2% 26.8% 17.5% 12.5% 14.3% 12.1% 8.7% 6.1%
2015
49.2% 44.8% 23.4% 17.0% 12.8% 13.8% 12.2% 9.4% 6.1%
2016
46.8% 46.7% 27.0% 15.8% 14.8% 13.4% 13.1% 11.3% 5.0%
Cross-Channel Shopping for Pet Products, 2016
DISCOUNT STORES
ONLINE
OTHER PET SUPER VETERIN- WAREHOUSE PETSMART/
STORES MARKETS ARIANS CLUBS
PETCO
DISCOUNT STORES ONLINE OTHER PET STORES SUPERMARKETS VETERINARIANS WAREHOUSE CLUB PETSMART/PETCO
25%
23%
26%
28%
32%
25%
10%
18%
11%
23%
13%
16%
12%
24%
13%
23%
15%
16%
44%
44%
40%
49%
45%
42%
14%
27%
21%
14%
15%
20%
16%
15%
14%
13%
15%
15%
43%
67%
51%
43%
68%
53%
Source: Simmons Market Research National Consumer Surveys. Copyright: 2017
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