Who Makes the Most Reliable Cars?
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Who Makes the Most Reliable Cars?
2020 Rank
Rank Change
From 2019
Brand (No. of Models)
1
2
LEXUS (10)
Least Reliable Model
LS
Average Predicted Reliability
Score
Most Reliable Model
81
IS
CR ranks the brands and reveals their 2 2 MAZDA (6)
3
77
MX-5 Miata
most and least reliable models
By Jon Linkov
3
2
TOYOTA (14)
C-HR
77
Corolla Hatchback
4
5
PORSCHE (4)
718 Boxster/ 718 Cayman
75
Cayenne
Last updated: November 14, 2019
5
1
GENESIS (3)
G90
71
G70
6
1
HYUNDAI (6)
Tucson
69
Kona
The consistently reliable models built by Lexus, Mazda, and
Toyota put them at the top of our annual auto reliability brand
7
5
SUBARU (5)
Ascent
68
BRZ
rankings. This year, some traditionally lower-scoring brands
show improvement. Chrysler, Dodge, Infiniti, and Mini all moved
8
13
DODGE (3)
Durango
63
Challenger
up, primarily due to few redesigns in their shrinking model line-
9
1
ups, as well as average or better reliability of their older models
KIA (9)
Stinger
62
Soul
that no longer have new-model bugs to work out. Some models,
10
5
such as the Infiniti QX60 SUV, had below-average reliability
MINI (3)
Countryman
59
Cooper
when they first went on sale in 2013 but are now benefiting from
11
1
fixes over time and have become more reliable.
At the other end of the spectrum, Volkswagen and Acura have
12
2
NISSAN (11) HONDA (11)
Titan
57
Passport
55
Altima Clarity
existing models that continue to have below-average reliability.
CR members report that their Volkswagen Atlas and Tiguan
13
4
INFINITI (3)
Q50
53
QX60
SUVs are problematic, just as they were in 2018 when first
introduced.
14
7
AUDI (8)
Q8
51
A4/Allroad
The Acura MDX has had below- to well-below-average reli-
15
4
ability since its light redesign, also called a freshening, in 2016,
LINCOLN (4)
Nautilus
50
MKZ
as has the redesigned 2019 RDX. The brands dropped nine posi-
16
--
tions, the biggest fall in this year's rankings.
FORD (9)
F-150
50
EcoSport
Audi, BMW, and Subaru also dropped because they introduced
17
7
redesigned models--including the Audi A6, BMW X5, and Subaru
Forester--that lowered the automakers' overall brand reliability
18
5
BMW (8) BUICK (5)
X5
46
Regal/Tour X
46
i3 Encore
scores.
Consumer Reports' brand-level rankings are based on the
19
7
CHRYSLER (2)
Pacifica
44
300
average predicted reliability score for vehicles in a brand's model lineup.
20
--
MITSUBISHI (2)
Outlander
43
Outlander Sport
Our predicted reliability score is calculated on a 0-to-100-point
21
scale, with the average rating falling between 41 and 60 points.
1 MERCEDES-BENZ (5) S-Class
42
GLA
22
2
GMC (6)
Canyon
40
Yukon
Car Brand Reliability Rankings
23
4
TESLA (3)
Model X
39
Model 3
Our brand rankings are based on the average reliability for
24
1
VOLVO (5)
XC90
38
XC40
vehicles in a lineup. At right, we also list the most and least reli-
able vehicle for each brand.
25
3
CHEVROLET (11)
Colorado
37
Tahoe
For a brand to be ranked, we must have sufficient survey data
for two or more models. We have insufficient data to rank the
26
3
JEEP (5)
Wrangler
35
Grand Cherokee
Fiat, Jaguar, Land Rover, Maserati, and Ram brands.
27
9
VOLKSWAGEN (5)
Atlas
33
GTI
Note: NA indicates the brand wasn't ranked last year. -- indicates the ranking is unchanged from last year. Data comes from CR's exclusive Annual Auto Survey. To be included in the ranking, a brand must have sufficient survey data for two or more models.
28
9
ACURA (3)
MDX
29
--
ALFA ROMEO (2)
Giulia
30
--
CADILLAC (3)
XT4
29
TLX
27
Stelvio
23
XT5
(#S080078-3)) Reprinted with permission from ? 2019, Consumer Reports. This reprint does not imply an endorsement or sponsorship of any product, service, company or organization. Consumer Reports is an independent nonprofit organization dedicated to helping consumers make informed choices about products, services, and safety. For complete reviews, articles, tips and recommendations go to to join. Do not edit or alter this reprint in any fashion. Reproductions are not permitted.
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