What makes a good care worker - Skills for Care
?What makes a good care worker?This group activity will encourage workers to think about what makes a good care worker and encourage them to reflect on their own role. It involves asking workers to use a ‘diamond nine’ to rank the skills and values that they think are essential to work in your organisation and the social care sector. Time: 25 minutes 26670438785What core skills does this address? Self-management What Care Certificate standards does this address? 1.1 Understand their own role 1.3 Understand working relationships in health and social care 1.4 Work in partnership with others 00What core skills does this address? Self-management What Care Certificate standards does this address? 1.1 Understand their own role 1.3 Understand working relationships in health and social care 1.4 Work in partnership with others Resources: Diamond nine grid and nine skills cards. Introduce the activity With experienced care staff, ask them to consider 'what does it take to be a good care worker?' Explain that the cards contain nine skills and values that are important in care work. Ask them to rank the cards on the diamond nine, putting the most important qualities at the top of the diamond. With new care staff ask them what skills and values they think they’ll need to meet the demands of the job. Explain that the cards contain nine skills and values that are important in care work. Ask them to rank the cards on the diamond nine, putting the most important qualities at the top of the diamond.Ask workers to justify their decisions during the feedback discussion. Explain that there is no single correct ranking order, but that it’s important to have a range of skills and values. Feedback and discussion Ask each group to explain the skill or value that they put at the top and bottom of the diamond and justify their decisions. Invite others in the group to comment and provide an alternative viewpoint. You could use these questions to structure the discussion: which skills and values did you think would be important when you first started as a care worker?have your views changed as you have gained more experience?what has changed your views?which skills and values are valuable when working as a team with other care staff?which skills and values are valuable when working directly with a resident?which skills and values are important in care work that aren’t on the cards?what are the risks of being too patient, too cheerful or too polite? -30035517051What makes a good care worker?00What makes a good care worker?368744558486005267325104902000198310510490200055943522301200036468052230120006734175223012000195961034861500052597053486150003649345465144100424751562115700042475156211570003698240113665Sense of humour00Sense of humour4635502375535003550920237553500663829023755350051714401192530003591560203200018637253629660005163820362966000355346047993300036985434731688Punctual00Punctual53352703556322Good listener00Good listener19780253551877Physical strength00Physical strength67417952298387Non-judgemental00Non-judgemental36985432297032Confident talker 00Confident talker 6141492297032Polite00Polite53089791116397Cheerful 00Cheerful 20050081109345Patient00Patient1887694100654100 ................
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