PIMPRI CHINCHWAD MUNICIPAL CORPORATION, PIMPRI – …

PIMPRI CHINCHWAD MUNICIPAL CORPORATION, PIMPRI ? 411018

WATER SUPPLY DEPARTMENT

CITIZEN CHARTER

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PIMPRI CHINCHWAD MUNICIPAL CORPORATION,PIMPRI-411018 WATER SUPPLY DEPARTMENT CITIZENS CHARTER

INDEX

Sr.No.

Subject

Pg. No.

1. Sanction of Water Connection

3 to 5

2. Sanction of Re-connection

6 to 7

3. Changing customer name regarding connection

8 to 9

4. Disconnection of Water Connection

10 to 11

5. Leakages in distribution system

12 to 13

6. Leakages of main pipeline

14 to 15

7. Complaint of Contaminated water

16 to 17

8. Complaints regarding Water Bills 9. Complaints regarding Water Meter

18 to 19 20 to 21

10. Water supply NOC for Building Permission

22 to 23

11. Water supply NOC for Building Completion 12. SARATHI Helpline contact no.

24 to 25 26

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PIMPRI CHINCHWAD MUNICIPAL CORPORATION,PIMPRI-411018 WATER SUPPLY DEPARTMENT CITIZENS CHARTER

1. Department Name 2. Subject

Water Supply Department Sanction of Water Connection

3. Essential Documents

1) Fully filled Application of water supply connection provided by PCMC.

2) Paid Receipt of Property Tax or date of application for property tax.

3) Location map of property. 4) Commencement certificate / Completion

certificate / Copy of application for obtaining completion certificate. 5) Affidavit in required format.

4. Essential Duration for taking decision 7 working days after application received required for final decision

5. Information , Forms & Certificate

Concerned Concerned Regional Office

available at

6. Concerned Clauses of Maharashtra Clause 198, 199, 200 & Index `D' Chapter-10

Municipal act

7. Government Decisions, Orders,

1) missioner's order

Resolution s, etc.

no.JCE/668/2010, Dt.6/09/2010

2) missioner's order

no.WS/1020/2012, Dt.24/09/2012

3) missioner's order

no.WS/WTP/66/2012, Dt.6/03/2013

4) Hon.Joint City Engineer's order

no.WTP/WS/196/2013, Dt.26/08/2013 5) missioner's order

no.ADM/2/Kavi/27/2013, Dt.17/10/2013

8.

Decision taking Authority

1st Level

Level

Designation Clerk

Essential Duration for taking decision 2 Day

2nd Level

Meter Inspector

4 Days

3rd Level

Junior Engineer

5 Days

Sanctioning Authority to issue the order / certificate

Deputy Engineer / Executive Engineer

4 Days

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PIMPRI CHINCHWAD MUNICIPAL CORPORATION,PIMPRI-411018 WATER SUPPLY DEPARTMENT CITIZENS CHARTER

9. Essential Fee & It's Circulars

Circular No.WS/1020/2012, dt.24/09/2012 (Attached herewith)

10. Mode of payment (Fee)

Cash / Cheque / D.D.

11. Name & Designation of the employee / officers who is Responsible for not taking Action within Essential Duration for taking decision

12. Complaint redraisal Authority, it's name Tele phone no.

The concerned employee / Officer will be responsible on whose table the proposal is pending.

Shri.M. T. Kamble, Joint City Engineer, Water Supply Department, Pimpri Chinchwad Municipal Corporation, Pimpri-18. 020-67333333 / E-mail water@.in

Joint City Engineer, Water Supply Department, Pimpri Chinchwad Municipal Corporation,

Pimpri-18.

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PIMPRI CHINCHWAD MUNICIPAL CORPORATION,PIMPRI-411018 WATER SUPPLY DEPARTMENT CITIZENS CHARTER

missioner's order no.WS/1020/2012, Dt.24/09/2012

Rate List for Sanctioning Water Connections

Sr.No. Diameter of Connection

Security Deposit without meter

Residential use of water Commercial use of water

(Rs.)

(Rs.)

1.

15mm

1200/-

7000/-

2.

20mm

3400/-

13000/-

3.

25mm

10000/-

19000/-

4.

40mm

20000/-

23000/-

5.

50mm

25000/-

27000/-

6.

80mm

88000/-

114000/-

7.

100mm

187000/-

245000/-

8.

150mm

574000/-

774000/-

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