Guide to Starting and Operating

Business experts helping you succeed

Guide to Starting and Operating a Small Business

Brought to you by the Michigan Small Business Development Center

Table of Contents

Introduction ................................................................................................................................ 2 1 Personal Assessment .......................................................................................................... 3 2 Steps to Starting a Small Business ...................................................................................... 4

1. Select a Business Idea ................................................................................................. 4 2. Market Research (Feasibility) ....................................................................................... 4 3. Startup Cost/Financial Resources Analysis (Feasibility) ............................................... 8

Sources of Financing/Startup Resources.................................................................... 10 Decision Point--Is it Feasible?.................................................................................... 11 4. Write a Business Plan................................................................................................. 12 Business Plan Outline................................................................................................. 13 5. Complete the Startup Checklist................................................................................... 18 6. Obtain Financing......................................................................................................... 19 7. Start Your Business!. .................................................................................................. 19 3 Registering a Business Name and Ways to Legally Structure a Business .........................20 4 Licenses, Permits and Other Regulations..........................................................................25 Patents, Trade, Service Marks, and Copyrights..........................................................26 5 Business Taxes.................................................................................................................. 28 6 Being Self Employed.......................................................................................................... 31 7 Hiring Employees............................................................................................................... 33 8 Financing a Business......................................................................................................... 39 9 Marketing Your Business ................................................................................................... 43 Sample Marketing Action Plan and Budget.................................................................. 51 10 Managing a Business......................................................................................................... 52 Technology & Cyber Security....................................................................................... 53 11 Financials........................................................................................................................... 54 12 Insurance ........................................................................................................................... 60 13 Selling to Government, Procurement Technical Assistance Centers (PTAC's).................. 62 14 Business Plan .................................................................................................. 65 Appendix A ? Employee or Independent Contractor? .............................................................. 72 Appendix B ? Required Workplace Posters ............................................................................. 74 Appendix C ? Small Business Development Centers (MI-SBDCs) .......................................... 76 Appendix D ? Business Resource Centers (BRCs) ................................................................. 78 Appendix E ? MI-SBDC Business Education ........................................................................... 79 Appendix F -- Index of State and Federal Government Websites ............................................ 80 Appendix G ? About the Small Business Administration (SBA)................................................ 82 Appendix H ? Ransomware Dos and Don'ts..................................................................85 Appendix I ? Cyber Security Canvas Document.............................................................86

Revised March 2018 Copyright ? MI-SBDCTM. All Rights Reserved.

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Welcome to the Guide to Starting and Operating a Small Business!

Helping businesses to open and grow is a focus activity of the Michigan Economic Development Corporation (MEDC), state government in general, and the Michigan Small Business Development Center, which is the key partner in providing small business assistance across the state: Counseling, training, and research to assist any small business to launch, grow, transition, and innovate. This Guide is designed as an information tool, outlining as clearly as possible many of the steps, responsibilities, issues, or questions facing prospective and existing entrepreneurs.

Information included in this guide is both general and Michigan-specific: Steps and process for starting a business; different forms of business organization; key elements of a business plan; complying with federal, state and local tax obligations; basics related to management, hiring, marketing, and more. Though this guide is not a substitute for legal or financial counsel, it is an information resource and quick reference designed to make the process of starting and operating a business in Michigan a little less overwhelming.

The information in this publication was accurate at time of publication, but it is subject to change due to revisions in law and administrative policies. Between published revisions, an online version is updated periodically if significant changes occur. The online PDF version can be accessed at:

GuideToStarting

This Guide combined with one-on-one MI-SBDC assistance and training is intended to help you move forward on your business journey. In addition to MI-SBDC, there are many other resources available for starting and operating a business in Michigan: ? Michigan Small Business Development Centers (MI-SBDCs) ? SCORE -- Counselors to America's Small Businesses ? Assistance and counseling are also available from local economic development organizations,

trade associations, local chambers of commerce, schools, community colleges, universities and public libraries.

MI-SBDC is ready to help! For more information or to contact any of the MI-SBDC offices located around the state, visit , or call MI-SBDC headquarters at Grand Valley State University: 616.331.7480.

Sincerely, Michigan Small Business Development Center

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Personal Assessment

Are You Ready to Start a Business?

Being your own boss is wonderfully exciting, but isn't for everyone. Anyone considering starting a business needs first to consider if s/he is suited for it, personally and professionally.

There are no right or wrong answers to these questions. This self-evaluation is designed to help you think through critical aspects of your personal and business readiness to be self-employed. It will help you: Assess your reasons and qualifications for going into business; set personal and business goals; consider if this is the right time to start a business; if you have the freedom, flexibility and resources to start a business; to consider your health and stamina; and how you will balance family and business.

Suggestion: It is recommended that you bring a completed version of this self-assessment to your first MISBDC consulting session. It will provide a profile of you and your readiness to help your consultant become acquainted with you. To self-assess, ask yourself the following questions and answer as honestly and in as much detail as possible.

SELF ASSESSMENT: Are You Ready To Be In Business?

1. Why do I want to start a business? OR Why am I inbusiness? 2. Specifically, what kind of business do I want to start (or am Iin)? 3. Why do I believe I can make this type of businesswork? 4. Why do I believe this type of business issustainable? 5. Do I have the necessary education, skill and experience to succeed in this industry? If

not, can I obtain these qualifications before start-up; how? 6. What is my true purpose and/or the goal I hope to accomplish with this business? 7. What is the financial goal I am seeking toachieve? 8. If I will need financing, do I have the resources and credit worthiness necessary

to be eligible? [High credit score plus assets, collateral and good financial history.] 9. What are my strengths? 10. What are my weaknesses? 11. What is my physical, mental and emotional health and stamina? 12. What knowledge and skills do I have to start and control the day-to-day

operations of a business? 13. Do I know and understand the technology necessary to be competitive in this

business? 14. Do I have good judgment in people andideas? 15. What sacrifices and risks am I willing to take to besuccessful? 16. What will it take for me to balance personal life and business demands?

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