Electronic Visit Verification (EVV) Town Hall - MyCIL

Electronic Visit Verification (EVV) Town Hall

TODAY'S

NOTES

Download training resources at

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How to download Download

NOTE: The first step to using the Electronic Visit Verification system is to register with the ACES$ OnlineTM portal. If you already are registered on the portal, you can move directly to downloading and registering for the EVV mobile application. If you are not registered for the ACES$ OnlineTM portal, please do so before continuing with this step. (Please see EVV Mobile Application: How to Register for ACES$ OnlineTM Portal user guide.)

Downloading the CellTrak Mobile Application for IOS/iPhone

STEPS

STEP 1. SETTING UP AN ITUNES ACCOUNT STEP 2. SEARCHING FOR AND INSTALLING THE CELLTRAK APP STEP 3. CREATING A SHORTCUT STEP 4. ENABLING GPS

Step 1. Setting up an iTunes account

Each device needs an iTunes account. If you already have an iTunes account, proceed to step 2. Otherwise, complete the following: Open the iTunes app Go to the menu at the top of the iTunes screen, select "Account", then select "Sign In" In the Sign in dialog box, select "Create New Apple ID" On the Create Apple ID screen, enter your email

address and a password to use with your new Apple ID account.

Step 2. Searching for and installing CellTrak

Select App Store Search for CellTrak Select CellTrak

* Do not select CellTrak 1.7 Install/Download the CellTrak app Open the CellTrak App Tap `Allow' so CellTrak can send you notifications

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Step 3. Creating a shortcut

To make things easier for you, we recommend you move the CellTrak Icon to your home screen. Locate the CellTrak icon Press and hold the icon until it wiggles Drag/move the icon to the home screen Tap the home button to save

Step 4. Enabling GPS

*GPS must be enabled

? After the user has registered with CellTrak, the iOS device asks for permission to use the Location Services

? Tap "Allow"

Downloading the CellTrak mobile application for Android

STEPS

STEP 1. SETTING UP A GMAIL ACCOUNT STEP 2. SETTING THE DEVICE FOR AUTO-UPDATE STEP 3. SEARCHING AND INSTALLING THE CELLTRAK APP STEP 4. CREATING A SHORTCUT STEP 5. ENABLING GPS

Step 1. Setting up a Gmail account

? Each device needs a Gmail account to access the Google Play Store. ? Go to "Settings" ? Go to "Accounts & Sync" ? Add `Google' Account

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Step 2. Setting the device for auto-update

Tap on the Play Store Tap on the Menu Locate "Settings" Locate "Auto-update apps" Select "Auto-update apps

at any time" Use the Back arrow to

return to the main screen

Step 3. Searching for and installing the CellTrak app

Search for "CellTrak" and select "Install"

Do not select `CellTrak 1.7' or `CellTrak 1.7 Demo'

Accept permissions CellTrak will be in the

application list, as well as the notification bar

Step 4. Creating a shortcut

From the applications list, tap and hold the CellTrak icon Drag the icon to the home screen

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Step 5. Enabling GPS

? Go to "settings" ? Find and select "Location Services" (part of Privacy and Safety for Samsung) and toggle

"ON" Note: CellTrak uses the GPS satellite function to determine location for Electronic Visit Verification. This information is captured only at the times of shift start and shift end. ? There are additional permission settings that must be toggled ? Settings > Applications > Application Manager > CellTrak > Permissions

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How to register

Download Next, it's time to register you and your mobile device with CellTrak.

Note: Only one mobile device can be licensed per user.

Step 1. If you do not have the CellTrak app open already, please open it.

Step 2. Enter information to acquire mobile device license

The first time the CellTrak application opens you will need to enter the following: o License ID o Authentication code o Phone number Note: Your user license ID and authentication code was given to you during enrollment as a new member, or through a mailing during EVV implementation.

When complete click "Acquire License"

Step 3. Register yourself as a user

Enter your last name and your user ID.

Note: Your user ID was given to you during enrollment as a new member, or through a mailing during EVV implementation.

Your user last name and user ID and are case sensitive, meaning that you will need to enter them exactly as they were given to you.

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Step 4. Create a password

Once you have entered your last name and user ID, you must set your password and create security challenge questions.

Create a password by entering the password. Passwords are case sensitive. Re-enter the password again to verify it. Note: Your password must be 6 characters long and does not have any special requirements.

Step 5. Security questions

Select and answer two security questions.

Step 6. Complete user registration

Click the register user button to complete the registration process.

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How to start and end a shift Download

How to start a shift

STEPS

STEP 1. LOGIN STEP 2. RUN VISIT STEP 3. SELECT MEMBER STEP 4. SELECT SERVICE BEING PROVIDED STEP 5. START SHIFT

Step 1. Log in

After you have downloaded the mobile application and registered (see Downloading and Registering User Guide) you are ready to begin your first shift

Tap the CellTrak icon on your screen to open Once the CellTrak application is open the

login screen appears Attendant enters his or her password Click "Login" Note: If the password is forgotten, click "Forgot Password" - the challenge questions the attendant set up during the registration process will pop up to begin password reset.

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