MEMBERSHIP RECRUITMENT MANAGER
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|MEMBERSHIP SALES CO-ORDINATOR |
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|Job Details |
|Reports to: |Senior Partnership Account Manager |
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|Accountable to: |Partnership and Development Manager |
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|Hours: |35 hours per week, exclusive of meal breaks, plus as many as required to fulfill the needs of the |
| |post |
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|Salary/Band: |SATS1 - £26,000 per annum |
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|Location: |Michael Faraday House, Six Hills Way, Stevenage |
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|Job Summary |
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|A varied office-based role to support and co-ordinate activity across the vibrant Membership sales team with membership recruitment.|
|Working with a target driven team, the data you provide will have a direct influence on the sales strategy and regular reporting |
|will impact on team performance. |
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|Main Duties and Responsibilities |
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|Assist the Senior Partnership Account Manager with the processes that coordinate Central Payment Schemes to drive membership |
|recruitment and retention of Enterprise Partners |
|Assist the Senior Corporate Account Manager with the processes that coordinate Central Payment Schemes, including coordination of |
|multiple site activity across Corporate Partner accounts |
|Provide regular and accurate reports of members recruited in a timely and efficient manner. |
|Manage software used that enables data capture for the Regional Development Manager and Regional Account Managers |
|Contribute to the process that enables effective communication between the external and internal membership sales teams to drive |
|membership recruitment |
|Be an administrator for the CRM System, involving data interrogation and report generation |
|Analyse data produced by the sales leads team to identify opportunities to refine processes |
|Coordinate a follow up series of email communications to support the Sales Leads team process |
|Ensure new IET staff are processed as a new member |
|Work with the Membership Retention Executive to generate membership recruitment data for monthly pipeline meetings |
|Provide accurate feedback to the Regional Development Managers and Regional Account Managers on CRM usage |
|Work with the Membership Scheme Coordinator to assist with processing renewable third party membership schemes |
|Provide reports from the CRM and other data sources on National Account Activity |
|Identify data from a variety of sources to support the Regional Development Managers, Regional Account Managers with membership |
|recruitment. |
|Use LinkedIn Sales Navigator and other platforms to identify potential new Partners |
|Regularly monitor the quality of data, claims and conversions as used by the Partnership and Development team |
|Document Sales Leads processes |
|To take part in any process or procedure reviews and identify potential improvements |
|Assist in attending stand events as requested by Regional Development Managers or Partnership and Development manager |
|Undertake any reasonable duties and projects as requested by the Partnership and Development Manager |
|Support with the administration of Partnership and Development events |
|Assist with the distribution of marketing collateral |
|To actively participate in your staff appraisals and career development plans and to positively embrace feedback. |
|To undertake training as required in order to perform the role. |
|To be familiar with the Health and Safety and Fire policies. |
|To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties. |
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|This job description is intended as a general guide to the scope of the post and may change in line with the needs of the service or|
|at the request of the line manager. |
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|Jan 2019 |
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|Person Specification: |
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|Essential Criteria |
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|Experience in data processing, use of systems, analytics and administration |
|Excellent team-working, interpersonal and coordinating skills |
|Experience in dealing with customers/clients in a face to face environment |
|High level of accuracy for data entry and excellent attention to detail |
|Excellent communication skills – written and oral |
|Good level of IT skills – Microsoft Office, particularly Excel |
|Confidence to run stands and events and deal with customer inquiries |
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