Dorman Product Alert Bulletin April 06, 2018 Page 1 of 2

Dorman Product Alert Bulletin

April 06, 2018

Page 1 of 2

Product Category: Part Number(s): Destroy in Field: Return Authorization: Return Location: Issue Credit: Apply to Defective All:

Front Left and Right Lower Control Arm 521-897, 521-898 No Yes Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 Please be sure to code return with number on outside of container No

Return for Inspection Instructions: Dorman requests that inventory be returned for part # noted above including all date codes. Dorman is conducting an inspection on this SKU including all date codes that have been shipped. Replacements will be under SKU numbers: 526-767 and 526-768

Notes/Comments:

If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process.

Return Instructions:

1. Please pull all affected inventory.

2. Please contact Customer Relations Dorman by e-mail or phone (crdorman@ / phone 1-800-523-2492) to obtain a RGA Q-Number.

You will need to provide: a. Customer Account b. Part number c. Quantity being returned

3. Please mark these to:

Dorman Products, Inc- Returns 3400 East Walnut Street Colmar, PA 18915 Attn: RGA Q-Number ___________________________

4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway).

Thank you for your understanding and assistance with this matter.

Custom er Nam e 1A AUTO ABC AUTO PARTS AL JEFF CORPORATION ALL PRODUCTS AUTOM, INC ALMEX REFACCIONES SA DE CV AMAZON FULFILLMENT SERVICES, INC ARCH AUTOMOTIVE PARTS GROUP AUTO RECYCLERS OF KANSAS AUTO TECH WAREHOUSE AUTO WARES - ILLINOIS AUTO WARES - WARREN AUTOMOTIVE PARTS WHOLESALE AUTOPAK LTD - O-A AUTOPARTS EXTRA AUTOPART INTERNATIONAL INC AUTOPLUS CHARLOTTE AUTOPLUS TAMPA AUTOPLUS AUBURN AUTOPLUS AUSTELL AUTOPLUS AVON AUTOPLUS DALLAS AUTOPLUS MARIETTA AUTOPLUS MASON CITY AUTOPLUS MEMPHIS AUTOPLUS MOORESTOWN 956 AUTOPLUS UNION AUTOPLUS WASHINGTON AUTOSALES, INC B & B WAREHOUSE BERRODIN SOUTH INC. BEST PRICE AUTO SALVAGE BIG CITY AUTOMOTIVE WHSE DISTRIBS BOND AUTO PARTS CALS AUTO SERV INC

521-897 521-898 Grand Total

Custom er Num ber

1001719 1000001 1000483 1000053 1000324 1000480 1000350 1005483 1000198 1000067 1006804 1001596 1000391 1000328 1000770 1000719 1000064 1000226 1006857 1000119 1000775 1000221 1000068 1000092 1000074 1000926 1000746 1001214 1000262 1003493 1000513 1008077 1000011

5

5

1

1

2

18

19

37

1

1

2

4

5

9

45

22

67

11

11

22

1

1

2

4

4

8

5

6

11

1

1

3

5

8

8

7

15

5

4

9

1

1

2

3

4

7

1

1

2

3

3

6

7

4

11

2

2

4

1

1

2

1

2

3

2

2

4

8

9

17

1

1

3

2

5

1

1

2

1

1

2

19

21

40

1

1

2

40

18

58

2

2

4

15

18

33

Custom er Nam e CAR AUTO PARTS CAR PARTS WAREHOUSE INC CAROLINAS A/S HOUSE CEE KAY AUTO SUPPLY CERTIFIED UNDERCAR-COVINA CERTIFIED UNDERCAR-HOLLYWOOD CREST AUTO STORES INC. DNU-BOND AUTO PARTS DNU-HOFFMAN BROS AUTO ELEC DNU-ONE STOP UNDERCAR RIVERSIDE DORMAN LLC DE MEXICO

ENTREPOT DE MONTREAL FAST UNDERCAR #15 CANYON CTRY FAST UNDERCAR #19 SAN BERNARDINO FISHER AUTO PARTS FISHER AUTO PARTS-AWDI FISHER AUTO PARTS-BRASE FISHER AUTO PARTS-DABRO FISHER AUTO PARTS-FAPW FISHER AUTO PARTS-LAFYET FISHER AUTO PARTS-NHWHSE FISHER AUTO PARTS-OHWHSE FISHER AUTO PARTS-PAWHSE FISHER AUTO PARTS-RIWHSE FISHER AUTO PARTS-SUSSEX FULL SERVICE AUTO PARTS G W C DISTRIBUTORS INC GPC/MERLE'S AUTOM AND IND SUPPLY GPC/STANDARD AUTO PARTS GPI CARQUEST WIN 0005 HERITAGE USED CAR & TRUCK PARTS LLC

521-897 521-898 Grand Total

Custom er Num ber

1003758 1000308 1001075 1000235 1000869 1000868 1001667 1000122 1000055 1001665 1002782 1007063 1007131 1000398 1002376 1001772 1000149 1000667 1000669 1000668 1000037 1000676 1000673 1000677 1000671 1000714 1000672 1000255 1000272 1000886 1000141 1000959 1008050

2

2

2

2

4

1

1

-

-

1

1

2

1

1

2

6

6

12

6

2

8

1

1

2

1

1

2

1

2

3

2

2

4

8

8

16

2

2

3

3

6

1

1

1

2

3

11

9

20

2

2

4

7

6

13

24

23

47

4

5

9

16

25

41

17

20

37

35

46

81

14

21

35

1

1

7

8

15

10

4

14

1

1

2

5

6

11

-

-

1

3

4

Custom er Nam e JDL CORP/TATCO CORP KEYSTONE AUTO.WHSE-DROPSHIP KOI SPRING GROVE DC KOSKOWSKI AUTOMOTIVE LAFAYETTE WHSE., INC. LKQ CANADA AUTO PARTS INC. LLANTICENTRO CEIBENOS S DERL ALLAS MERRILL CO METROPOLITAN AUTOM WHSE MINTON AUTO PARTS MT KISCO TRUCK & AUTO PARTS NATIONAL AUTO PARTS WHSE NATIONAL AUTO PARTS WHSE - CA NATIONAL AUTO STORES NPW/ASSOCIATE JOBBERS WHSE OLYMPUS IMPORTED AUTO PARTS ONE STOP DENVER ONE STOP SANTA ANA ONE STOP TEMECULA PARTS AUTHORITY LLC PARTS AUTHORITY LLC - S/O ONLY PRIME AUTOMOTIVE PARTS QUALITY AUTOMOTIVE WAREHOUSE REGIONAL AUTOM WH CORP SOUTHEASTERN AUTOM WHSE SPALDING AUTO PARTS INC SPECIALTY SALES STONE WHEEL INC TOTAL AUTOMOTIVE IMPORTS INC TRUCK PRO #083 FAYETTEVILLE UCI-DAYTON MIDWEST UCI-SYRACUSE UNDERCAR PLUS CO SPRINGS VAST AUTO DIST ONTARIO LTD VAST AUTO DIST. (MONTREAL) W & W AUTO PARTS WEAVER DISTRIBUTORS INC WHITE BROS AUTO WORLD AUTO PARTS (CANADA) INC WORLDPAC Grand Total

521-897 521-898 Grand Total

Custom er Num ber

1001052 1001173 1000987 1004927 1000231 1005659 1000708 1000277 1000022 1005318 1001323 1001290 1000880 1000222 1000035 1000465 1001815 1001820 1002372 1000291 1001922 1001514 1000344 1000283 1000783 1006153 1000279 1000229 1000486 1002543 1000078 1000072 1001760 1000477 1000478 1006629 1001510 1000006 1000930 1007997

50

17

5 1 7 1 3 1 6 10 2 1 1 32 1 6 4 368

226 32 15 9 4 4 6 1 1 1

8 13 14

1 1 5 4 13 1,283

59 1

22 2 3 1 5 4 1 5

12 2 1 1

32

8 3 369 2 246 34 17 7 8 5

1 1 1 1 7 10 15 1

5 1 8 1,299

109 1

39 2 8 2

12 1 7 2

11 22

4 2 2 64 1 14 7 737 2 472 66 32 16 12 9 6 2 2 2 1 15 23 29 2 1 10 5 21 2,582

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