National Association of Case Management: Definition of ...

MINNESOTA ADULT MENTAL HEALTH TARGETED CASE MANAGEMENT Introduction to Adult MH-TCM Training Curriculum

Bibliography/Resources

June 2011

National Association of Case Management: Definition of Case Management & Service Coordination

Case management and service coordination are professional practices in which the service recipient is a partner, to the greatest extent possible, in assessing needs, defining desired outcomes, obtaining services, treatments and supports, and in preventing and managing crisis. The focus of the partnership is a process that assists the person to achieve the greatest possible degree of self-management of disability and/or life challenges. The individual/family and the practitioner plan, coordinate, monitor, adjust, and advocate for services and supports directed toward the achievement of individualized, personal goals for community living.

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Deegan, P.E. (1996). Recovery as a journey of the heart. In Rapp, C.A. 1998. The Strengths Model. New York, NY. Oxford University Press.

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Minnesota Department of Human Services. Fundamentals of Case Management. Disability Services Division. 2005

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Rapp, C.A. (1995). The active ingredients of effective case management: A research synthesis. In C.A. Rapp, R.W. Manderscheid, M.J. Henderson, M. Hodge, M.B. Knisley, D.J. Penny, B.B. Stoneking, P. Hyde, and L.J. Giesler (eds.), Case Management for Behavioral Managed Care. Rockville, MD: Center for Mental Health Services (SAMHSA) and the National Association of Case Management.

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Utah Department of Human Services. (2003). A field guide for community mental health center adult case managers. State Division of Substance Abuse and Mental Health. Salt Lake City. White, J & Henderson, S. Building Multicultural Competency: Development, Training and Practice. Rowman and Littlefield. Maryland. 2008.

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