E-Dirham G2 system .ae

e-Dirham G2 system

Experience a New Benchmark in Electronic Payment Systems

Toll Free: 800MOF (800663) .ae

e-Dirham G2 system

The Ministry of Finance and National Bank of Abu Dhabi are proud to present the Second Generation of e-Dirham (e-Dirham G2), an easy and safe method of electronic payment and collection of revenue for both government and non-government fees. Through the latest technologies we offer world-class secure and effective payment & collection schemes. The e-Dirham G2 system ensures the best coverage, making it an integral electronic payment system in the United Arab Emirates. This new system makes transactions more convenient facilitating the collection of government and non-government service fees through the following:

? A Comprehensive Payment System for Prepaid Cards and Credit Cards ? EFTPOS: Payment via counter ? EIPG: Online Payment and eCommerce ? eVouchers: Payment via electronic voucher* ? eDebit and eDirect: Direct debit from bank accounts* ? eMobile: Payment via mobile phones* ? eKiosks: Payment via an electronic kiosk* ? eWallets: Payment through a virtual wallet*

*Services Coming Soon

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A Comprehensive Payment System for Prepaid Cards (Al haslah Cards)

Take control of your spending with our wide range of e-Dirham prepaid cards. The Blue Al haslah Card, Red Al haslah Card and Gold Al haslah Card are tailored to fit your individual needs.

Common Features

? No bank account required for card purchase ? Easily reloadable ? All three types of Al haslah cards are available for purchase at all NBAD branches in the UAE ? Safe online and over the counter purchases through point of sale terminals (EFTPOS) ? Control your spending ? Inquire about e-Dirham card balance and transactions made on the card

Blue Al haslah Prepaid Card Features/Attributes:

? No registration is required for card purchase/load ? Card can be reloaded after registration ? Accepted at world-wide merchants (Visa cobranded) ? Cash withdrawal option at any ATM that feature Visa logo ? The card registration forms can be filled out at all NBAD branches across the UAE.

Red Al haslah Prepaid Card Features/Attributes:

? No registration is required for card purchase/load/reload ? High card limits for load/reload/use after completing the registration process ? Registration form can be filled in and submitted through the e-Dirham G2 Website ? Registration process is completed by visiting any of the NBAD branches in the UAE

Gold Al haslah Prepaid Card Features/Attributes:

? Card can be purchased through the e-Dirham G2 Website or by visiting any of the NBAD branches in the UAE

? Card can be purchased/loaded/reloaded after registration

? High card limits for load/reload/use that suit corporate needs

? Corporate Card (also available for Individuals)

? Higher Security (smart chip)

? Corporation name, cardholder name and photo printed on card

? Card can be received by visiting any of the NBAD branches in the UAE or delivered through courier

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Card Usage Requirements

PIN:

Refers to the four digit Personal Identification Number set by the cardholder through all e-Dirham ATMs/CDMs or through all NBAD ATMs/CDMs to access the functionalities of the ATM machines.

Activation Code:

Refers to the number printed on the receipt of the first card load to enable you to set a Passcode.

Passcode:

Refers to the eight digit number set by the cardholder through the e-Dirham G2 Call Centre or through all e-Dirham ATMs/CDMs or through all NBAD ATMs/CDMs or through the e-Dirham G2 Website. The Passcode is used for accessing the functionalities of the e-Dirham G2 Website, accessing the e-Dirham Call Centre services and proceeding with online payments on the e-Dirham G2 subscribed entities' websites.

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Register your e-Dirham G2 Cards

1. Full Registration:

Fully registering your Al haslah cards will enable you to enjoy:

? Higher card limits ? Higher limits for load/reload/use ? Block lost/stolen cards through the e-Dirham G2 Call Centre Toll free: 800MOF (800663) available 24/7 ? Redemption of card balance ? Replacement of your damaged Al haslah Cards and transferring of the current balance to a new card ? Reload your Blue Al haslah Card ? Purchase/Load/Reload your Gold Al haslah Card

2. Short Registration:

Short registering your Al haslah cards will enable you to enjoy:

? Block lost/stolen cards through the e-Dirham G2 Call Centre Toll free: 800MOF (800663) available 24/7 ? Redemption of card balance ? Replacement of your damaged Al haslah Cards and transfer of the current balance to a new card ? Reset Passcode

Blue Al haslah Prepaid Card Registration

Short Registration:

Full Registration:

Can be done through the e-Dirham G2 Website or by calling the e-Dirham G2 Call Centre and speaking to one of the agents without Can be done through the NBAD branches only. having to visit the NBAD branches.

Red Al haslah Prepaid Card Registration

Short Registration:

Full Registration:

Can be done through the e-Dirham G2 Website or by calling the Can be done through the NBAD branches. It can also be initiated

e-Dirham G2 Call Centre and speaking to one of the agents without through the e-Dirham G2 Website and completed by visiting any

having to visit the NBAD branches.

NBAD branch.

Gold Al haslah Prepaid Card (Corporate/Individual) Application

When you apply for Gold Al haslah Prepaid Card the registration and purchase are completed altogether through either the e-Dirham G2 Website or any NBAD Branch.

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A Fully Registered, Short registered or an Unregistered user can;

Set, Change or Reset the Passcode through the following channels:

Channels

e-Dirham G2 Call Centre e-Dirham G2 Call Centre

Type of User

(IVR)

(Agent)

Fully Registered

1,2,3

1,3

Short registered

1,2,3

1,3

Unregistered

1,2,3

1 =Set Passcode

2 = Change Passcode

e-Dirham G2 or NBAD ATMs/CDMs 2 2 1,3

e-Dirham G2 Website

1,2 1,2 1,2 3 = Reset Passcode

Customer Support Services:

? 24/7 e-DirhamG2 Call Center Toll free: 800MOF (800663) or for International calls: +971 2 495 1000 ? e-Dirham G2 Website: .ae ? SMS notification of transactions incurred on your e-Dirham G2 Card for registered customers (subject to service availability) ? 24/7 NBAD ATMs/CDMs and at e-Dirham G2 ATMs/CDMs across the UAE

Please contact Toll free: 800 MOF (800663) or for international calls: +971 2 495 1000 and for more information visit the e-Dirham G2 Website .ae

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