04 - THE ARMY SECURITY AGENCY

Setting a goal to decide most appeals within one year by 2021, the VA set aside additional money in 2017 to boost full-time staff by 36 percent, or 242. It also estimated that a hiring surge of up to 1,458 more staff would be necessary in 2018. But in comments to GAO, the VA acknowledged Thursday that its workforce plan was "highly dependent on ... ................
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