W&C standard report template w/headings



Essential Services, Functions and ProcessesESSENTIAL SERVICES, FUNCTIONS, AND PROCESSESWater, wastewater, and stormwater facilities will play a key role in keeping one of America’s most crucial services operational. This sector’s essential services, functions and processes include treating public wastewater and servicing the collection system, treating and distributing water, and managing stormwater.ACTIONAssess your system’s essential services, functions, and processes.What essential business functions must be sustained to maintain essential services, functions and processes?Prioritize the functions listed above. What are your minimal essential functions?What essential functions might you support temporarily through external contract support (e.g. lab water testing)?Do you maintain a list of regulatory contacts that you could call in the event of an emergency to ask questions? Critical Staffing and Back-up TablePandemic/Epidemic Critical Staffing and Back-up TableFunctionNames of Critical StaffPrimary Back-upSecondary Back-UpMinimum Number of Staff Needed For Each FunctionOperate and maintain the facilityCompliance required samplingMaintain pump stationsReceive chemicals and fuelOther ActivityPandemic/epidemic Response Strategy TableESSENTIAL WORKERS/FUNCTIONSA severe pandemic or epidemic may generate extended absences for essential workers. For example, in a pandemic influenza scenario, the CDC estimates that workforce absenteeism could approach 40 percent. To complicate matters, the disease will strike randomly among employees as well as employee’s families.ACTIONIdentify essential staff to maintain business continuity and provide basic functions and to determine essential staff roles/responsibilities during a pandemic or epidemic.Duration of OutbreakCritical FunctionsMild Impact~ 10% AbsentModerate Impact~25% AbsentSevere Impact~40% Absent1-3 days4 days – >3 months Essential Raw Materials, Supplies, and EquipmentESSENTIAL RAW MATERIALS AND SUPPLIESA severe pandemic may disrupt access to essential materials and supplies for up to 12 weeks. Utilities must explore their supply chains, beginning with internal storage capacity and tracking along the network to the source of the materials. Given an increased reliance on “just-in-time” delivery and the potential impacts that could your supply chain, you may need to stockpile chemicals, fuels, lubricants, filters, repair parts, and PPE on site or locally or ensure availability by making other contingency plans.ACTIONIdentify materials and supplies to sustain essential functions and equipment for up to 12 weeks.Which materials/supplies are necessary to sustain essential functions and equipment for 12 weeks (84 days)?How many days supply are typically on-site for each item listed above?How much of which materials/supplies are required to sustain the most essential operations for up to 12 weeks (84 days) in case of supply or delivery challenges?Do you have the space to safely store a 12 week supply of essential materials/supplies?If you can’t stockpile materials or your supply chain fails, what is your back-up plan?Who are the suppliers of your essential materials/supplies?ESSENTIAL EQUIPMENTAssess the indirect impact that worker absenteeism will have on reduced or delayed normal maintenance on essential equipment and may have on emergency repair or equipment replacement. In addition, a flu pandemic’s impact on the supply chain (i.e. “just-in-time” delivery, warehousing, and logistics) could have a significant impact on the ability to get replacement equipment as well as essential parts and supplies such as valves, pipes, motor starter centers and hydrants to repair and maintain equipment.ACTIONReview equipment critical to support each essential function and prepare to sustain this equipment for a wave lasting up to 12 weeks.What equipment must operate continuously and/or at key periods to sustain essential functions and processes? (This is your “essential equipment”)Is there redundancy provided for each piece of equipment identified above?Do you have updated SOPs for all essential equipment? If yes, where are they kept?Is your routine maintenance on essential equipment and redundant equipment up-to-date?How do you track the maintenance for this equipment? Do you have replacement parts in stock in to perform preventive maintenance on the essential equipment listed above? How do you track maintenance item inventory? If redundancy is not available for your essential equipment, do you have replacements available for these pieces of equipment either on-site or locally?How will you maintain and repair essential equipment if there are supply chain issues?How will changes in customer usage affect operations and demands on essential equipment?Can you operate equipment/processes via remote access? If yes, how long before the physical presence of an operator is required? ................
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