MICHIGAN DEPARTMENT OF CORRECTIONS
MICHIGAN DEPARTMENT OF CORRECTIONS
“Expecting Excellence Every Day”
MEMORANDUM
DATE: August 9, 2012
TO: File
FROM: Laura Campbell, Contracts Manager
Procurement
SUBJECT: Award Recommendation for Community-Based Substance Abuse Treatment
RFP-LC-2012-005
GENERAL:
The Michigan Department of Corrections (MDOC) issued a Request for Proposal (RFP) for community-based substance abuse treatment throughout the State. The contract period is three-years with two one-year options.
BIDDERS:
The RFP was posted on Bid4Michigan on May 11, 2012, and 29 vendors responded by the due date of 3:00 p.m. (EST) on June 4, 2012.
1. Apex Downriver Behavioral Health, LLC, Brownstown, MI
2. Baldwin Family Health Care, Baldwin, MI
3. CareFirst Community Health Services, Detroit, MI
4. Catholic Charities of Michigan, Inc., Ann Arbor, MI
5. Catholic Social Services of St. Clair County, Port Huron, MI
6. Catholic Social Services of Wayne County, Detroit, MI
7. Choices Counseling Center, Roseville, MI
8. Community Programs, Inc., Waterford, MI
9. Complete Counseling Center, Inc., Howell, MI
10. ETRS Corporation, Berkley, MI
11. Flint Odyssey House, Inc., Flint, MI
12. Get Back Up, Inc., Detroit, MI
13. G.R.A.C.E. Center, Grayling, MI
14. Great Lakes Recovery Centers, Inc., Marquette, MI
15. Kalamazoo Probation Enhancement Program, Kalamazoo, MI
16. Lutheran Child & Family Service of Michigan, Oak Park, MI
17. Medical 24 Seven, Inc., Ann Arbor, MI
18. New Light Consultants, Millington, MI
19. New Paths, Inc., Flint, MI
20. Nexus Family Services, Traverse City, MI
21. Partners in Change: Psychological and Community Services, PLC, Midland, MI
22. Pine Rest Christian Mental Health Services, Grand Rapids, MI
23. Quality Behavioral Health, Inc., Detroit, MI
24. Saginaw Psychological Services, Inc., Saginaw, MI
25. The Salvation Army Harbor Light, Detroit, MI
26. Self Help Addiction Rehabilitation, Detroit, MI
27. West Michigan Therapy, Inc., Muskegon, MI
28. Western Michigan University, Behavioral Health Services, Kalamazoo, MI
29. Woodward Counseling, Inc., Pontiac, MI
JOINT EVALUATION COMMITTEE:
The Joint Evaluation Committee consisted of the following members:
1. Laura Campbell, Contracts Manager, Chair, Voting Member
2. Virginia Bergamo, Departmental Specialist, Voting Member
3. Jamee Babbitt, Parole/Probation Manager, Voting Member
4. Julia Hitchingham, Manager, Non-Voting Advisor
5. Kevin Weissenborn, Manager, Non-Voting Advisor
EVALUATION PROCESS:
Bids were evaluated based upon the following factors:
|Criteria |Weight |
|Statement of Work (Article 1) |35% |
|Bidder Information (Section 4.011) |10% |
|Prior Experience (Section 4.012) |30% |
|Staffing (Section 1.031 and 4.013) |25% |
Section 3.023 Price Evaluation
Only those proposals receiving a score of 80 points or more in the technical proposal evaluation will have its pricing evaluated to be considered for award.
Evaluation Matrix:
1. Apex Downriver Behavioral Health, LLC
|Criteria |Weight |
|Statement of Work (Article 1) |35 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |25 |
|Total Points Received |100 |
Statement of Work (Article 1)
Strengths:
• The vendor was very concise and thorough throughout the proposal, discussing the treatment and programming, including attendance logs, sign-in sheets, providing motivation enhancement, weekly self-help support groups, unemployed school/employment groups, providing referral assistance, job tips and resource books. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including didactic groups, and flexible scheduling. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor stated it will not provide co-occurring services, but will utilize an assessment and referral process for assistance. The vendor proposed a project plan including treatment plans, treatment delivery and discharge plans. This also included a utilization review, an open door policy, monthly staff meetings as well as continued communication throughout the process. The vendor stated it will provide all required reports including outcome data and statistical data in the correct format.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 12 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through JCAHO. The vendor stated its will ensure staff are Law Enforcement Information Network (LEIN) cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including an assessment of education, a 12-step philosophy and will utilize sign-in sheets.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
2. Baldwin Family Health Care
|Criteria |Weight |
|Statement of Work (Article 1) |25 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |15 |
|Total Points Received |80 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including the motivational interviewing model and Stages of Change. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including referrals, self evaluation and curriculum. The vendor stated it will not provide co-occurring services, but will utilize the assessment and referral process.
Weaknesses:
• The vendor did not demonstrate the methods to meet program objectives. The vendor provided a project plan, but included only one employee to provide all steps to this service. The vendor did not state how the report data was going to be accomplished.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1974.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through an agency that is not accepted by the State-MDOC. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials.
Weaknesses:
• The vendor did not supply an email address for referrals or the location of service. The vendor provided documentation for key personnel. Only two staff were listed, and is lacking in field support. The vendor did not have a staff development plan. The vendor did not include information about a procedure for billings. Section 3.042 Past Performance of the RFP states: “The State may evaluate the Bidder’s prior performance with the State and the prior performance information may be a factor in the award decision.” The vendor is currently under contract to provide outpatient substance abuse treatment services in Lake County at the LCRRP. The vendor has had multiple problems meeting the contractual agreement, including not meeting the treatment or programming needs of offenders, staff levels have proved inadequate, and multiple discharges have occurred with offenders not receiving full treatment dosage as required by the contract. It has been determined that this vendor has not provided all services as required by the current contract for outpatient substance abuse treatment services in Lake County and will not be considered for award for community-based outpatient substance abuse treatment services.”
3. CareFirst Community Health Services
|Criteria |Weight |
|Statement of Work (Article 1) |34 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |25 |
|Total Points Received |99 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed treatment and programming, including community resources and a multi-level approach. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including harm reduction for public, didactic groups, pre-treatment and intake. The vendor stated it will provide all requirements for the Relapse Workshop, including a flexible schedule.
The vendor proposed a project plan including service interventions, a variety of strategies and quality improvement. The vendor stated it will provide all required reports including progress reports.
Weaknesses:
• The vendor stated it will provide co-occurring services, but did not discuss staff for the co-occurring program.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for ten years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and locations as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor did not list key personnel, and it appears that the vendor does not have any staff. The vendor did not send resumes or licenses of any staff. The vendor was contacted for clarifications and responded by the due date. The vendor included all requested items, including staff resumes, licenses, and credentials and a listing of key personnel.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
4. Catholic Charities of Michigan
|Criteria |Weight |
|Statement of Work (Article 1) |33 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |27 |
|Staffing (Section 1.031 & 4.013) |23 |
|Total Points Received |93 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, attendance logs, employment and education verification, urine screens, assessments, utilization review and aftercare plans. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including didactic programming. The vendor stated it will provide all requirements for the Relapse Workshop, including aftercare. The vendor stated it will provide all required reports including outcome data and statistical data in the correct format.
Weaknesses:
• The vendor did not have a project plan in place. The vendor stated it would not provide co-occurring services, but did not provide detail of any type of referral or assessment service. The vendor did not indicate which models were going to be used for curriculum.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 12 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area.
Weaknesses:
• The vendor supplied three qualifying relevant experiences, but did not include the contact information for each agency the services were provided for.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through COA and CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including position descriptions, outlines and sign-in sheets for training.
Weaknesses:
• The vendor failed to supply an email address for referrals. The vendor is accredited through two agencies, but failed to list which location was accredited through which accrediting agency.
5. Catholic Social Services of St. Clair County
|Criteria |Weight |
|Statement of Work (Article 1) |28 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |20 |
|Total Points Received |88 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including objectives to measure outcome, treatment programs and attendance. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment and assessment. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor stated it will provide all required reports.
Weaknesses:
• The vendor did not provide detail for the methods that will be used to meet the program objectives. The vendor did not define a project plan. The vendor stated it will not provide co-occurring services, but did not state how this will be handled.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 65 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and locations as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through COA. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including case record documentation and group progress notes.
Weaknesses:
• The vendor did not detail how the offenders will be assigned to treatment programs, did not address case documentation or progress notes. The vendor agreed that all reports will be completed with accurate information and timely submission, but failed to provide details.
6. Catholic Social Services of Wayne County
|Criteria |Weight |
|Statement of Work (Article 1) |32 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |27 |
|Staffing (Section 1.031 & 4.013) |23 |
|Total Points Received |92 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including group therapy. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including cognitive behavioral therapy, convenient hours, self-help reminders and attendance. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor proposed a project plan including weekly updates and quality improvement. The vendor stated it will provide all required reports including narration, problems, and statistics.
Weaknesses:
• The vendor stated it will not provide co-occurring services, but did not state how this would be handled. The vendor included family therapy sessions and it is not allowed in this RFP.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 65 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor did not provide detail about its prior experience in the outpatient substance abuse treatment area. The vendor did not include email addresses for prior projects.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through COA. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor requested an exception to have the initial assessment be 90 minutes. This is allowed under the contract.
Weaknesses:
• The vendor stated it will have a staff development plan for clinical staff, but did not provide detail.
7. Choices Counseling Center
|Criteria |Weight |
|Statement of Work (Article 1) |12 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |18 |
|Total Points Received |70 |
Statement of Work (Article 1)
Strengths:
• The vendor stated it will provide Early Intervention and Re-Directing the Substance Abusing Criminal Offender. The vendor stated it will provide a Relapse Workshop. The vendor stated it will not provide co-occurring services, but will utilize referrals for assistance. The vendor proposed a project plan including diagnosis, assessments, evaluations, self-help referrals, discharge, and aftercare.
Weaknesses:
• The vendor noted an exception to assigning a primary therapist. A primary therapist is required. No detail was provided about the reports that are required. Throughout the proposal, the vendor did not fully answers questions, instead claiming that the vendor had nine years of experience, but provided no detail.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 2002.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided the location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials.
Weaknesses:
• The vendor did not provide an email address for referrals. The vendor noted an exception to assigning a primary therapist. A primary therapist is required. The vendor has no development plan for staff to obtain credentials and qualifications. Throughout the proposal, the vendor did not fully answers questions, instead claiming that the vendor had nine years of experience, but provided no detail.
8. Community Programs, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |35 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |25 |
|Total Points Received |100 |
Statement of Work (Article 1)
Strengths:
• The vendor was very concise and thorough throughout the proposal, discussing the treatment and programming, using assessments, interventions, cognitive behavioral therapy, and didactic group sessions. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, assessments, orientation, and interviews. The vendor stated it will provide all requirements for the Relapse Workshop, including homework. The vendor stated it will provide co-occurring services, including the curriculum, interventions, evaluations, and assessments. The vendor proposed a project plan including reviews and communication. The vendor stated it will provide all required reports including outcome data and statistical data in the correct format.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 44 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
9. Complete Counseling Center, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |28 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |20 |
|Total Points Received |88 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including attendance and self-help. The vendor stated it will provide all requirements for Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, forms, and assessment. The vendor stated it will provide all requirements for the Relapse Workshop, including flexible schedules, and transportation. The vendor stated it will provide all required reports including outcome data, statistical data and in the correct format.
Weaknesses:
• The vendor stated it will not provide co-occurring services, but did not detail how it will handle this area. The vendor did not propose a project plan. The outline for Early Intervention is incomplete and hard to follow. Much of the proposal was repeated language from the RFP and the vendor did not provide its own detail.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 22 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including assessments, evaluations, and communication.
Weaknesses:
• The vendor did not discuss having a State of Michigan license for substance abuse treatment, although a copy of the license was included with the proposal. The vendor stated that it will become accredited, but did not state which agency. Much of the proposal was repeated language from the RFP and the vendor did not provide its own detail. There was no billing information listed. There were pages missing from the RFP.
10. ETRS Corporation
|Criteria |Weight |
|Statement of Work (Article 1) |32 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |29 |
|Staffing (Section 1.031 & 4.013) |14 |
|Total Points Received |85 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including the curriculum, cognitive behavioral therapy, skill building, change, recovery, and relapse. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including referrals, assessments, intake, orientation, and pre-treatment. The vendor stated it will not provide co-occurring services, but will utilize referrals for assistance. The vendor proposed a project plan including attendance, management plans, site visits, project management, and training. The vendor stated it will provide all required reports including outcome data and statistical data in the correct format.
Weaknesses:
• The vendor offered no details about the Relapse Workshop. The vendor failed to display its understanding of the specialized treatment needs for co-occurring services.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1996.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials.
Weaknesses:
• A concern exists that only one email was provided for four sites. The vendor did not state which accrediting agency it is accredited through. The resumes for some staff were not updated to reflect its employment and duties. The vendor stated it will have a staff development plan for clinical staff, but provided no details.
11. Flint Odyssey House, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |30 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |20 |
|Staffing (Section 1.031 & 4.013) |17 |
|Total Points Received |77 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including client response sheets and sign-in sheets. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including assessments. The vendor stated it will provide all requirements for the Relapse Workshop, including flexible scheduling. The vendor proposed a project plan including a detailed outline.
Weaknesses:
• The vendor did not provide details about completion criteria. The vendor did not provide details about its programming. The vendor stated it will provide co-occurring services, but not include any detail about the program. The vendor did not provide any detail about the reports it will provide. In some areas, the vendor used the language from the RFP for its answers instead of supplying detail.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1987.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area.
Weaknesses:
• The vendor did not provide three relevant experiences or any contact information for references.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided the address of the service location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed.
Weaknesses:
• The vendor did not provide an email address for referrals. The vendor did not provide documentation from an accrediting agency or a State of Michigan license for substance abuse treatment. The vendor did not provide any detail for the staff development plan. The vendor agreed with LEIN checks, but did provide any detail. The vendor did not provide any licenses or certifications for staff. The vendor used the language from the RFP for its answers instead of supplying detail. The vendor was contacted for clarifications and did not respond.
12. Get Back Up
The Joint Evaluation Committee was unable to evaluate this vendor’s bid due to pending litigation. The vendor was contacted for clarifications and responded past the due date. The response did not include the requested information.
13. G.R.A.C.E. Center
|Criteria |Weight |
|Statement of Work (Article 1) |34 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |26 |
|Staffing (Section 1.031 & 4.013) |24 |
|Total Points Received |94 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including pre-treatment, assessment, and motivation. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, assessment, and outline of sessions. The vendor stated it will provide all requirements for the Relapse Workshop, including various stages of change. The vendor stated it will not provide co-occurring services, but will utilize a referral process for assistance. The vendor proposed a project plan. The vendor stated it will provide all required reports.
Weaknesses:
• In some instances, the vendor used the language of the RFP for its answers and failed to provide any detail.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1987.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area.
Weaknesses:
• The vendor only provided two qualifying relevant experiences.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided the service location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor provided resumes for staff. The vendor provided a staff development plan for clinical staff. The vendor did not provide licenses or certifications for staff. The vendor was contacted for clarifications and responded by the due date. The vendor included the requested information about staff, including its licenses and certifications. The vendor also included more specifics about each phase of its treatment and workshop.
Weaknesses:
• In some instances, the vendor used the language of the RFP for its answers and failed to provide any detail.
14. Great Lakes Recovery Centers, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |35 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |26 |
|Staffing (Section 1.031 & 4.013) |23 |
|Total Points Received |94 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including curriculum, attendance, and self-help. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including intake, orientation, assessment, phone screening, treatment plans, monthly reviews, and aftercare. The vendor stated it will provide all requirements for the Relapse Workshop, including curriculum, and sign-in and -out sheets. The vendor stated it will not provide co-occurring services, but will utilize the referral process for assistance. The vendor proposed a detailed project plan including weekly and quarterly meetings, information and project oversight with a quality assurance program. The vendor stated it will provide all required reports including outcome data statistical data, in the correct format.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 30 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area.
Weaknesses:
• The vendor did not provide all information requested for the three relevant experiences.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials for some staff. The vendor provided a staff development plan for clinical staff, including an assessment of education, a 12-step philosophy, and will utilize sign-in sheets.
Weaknesses:
• The vendor did not provide resumes for three staff members; several resumes were not up-to-date and did not include all requested information.
15. Kalamazoo Probation Enhancement Program
|Criteria |Weight |
|Statement of Work (Article 1) |33 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |14 |
|Total Points Received |87 |
Statement of Work (Article 1)
Strengths:
• The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, assessments, drug screening, and curriculum. The vendor stated it will provide all requirements for the Relapse Workshop, including a detailed curriculum and sign-in and -out sheets. The vendor proposed a project plan including tracking, mentoring, admissions services, waiting lists, discharges, and weekly reports. The vendor stated it will provide all required reports, including outcome data and statistical data, in the correct format.
Weaknesses:
• Throughout the proposal, the vendor rewrote the RFP language as its answer and did not detail its own answer. The vendor did not demonstrate the methods that will be used to meet program objectives. The vendor stated it will not provide co-occurring services, but did not state how offenders needing these services will be referred.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 32 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment. The vendor stated it ensure staff are LEIN cleared as required. The vendor included resumes for staff. The vendor provided a staff development plan for clinical staff and will utilize sign-in sheets. A clarification email was sent to the vendor to request additional documentation for staff, and it responded by the due date. The vendor included the requested items, including licenses, and certifications for staff.
Weaknesses:
• The vendor requested an exception to the required accreditation, but this will not be allowed and the vendor will be required to obtain accreditation by one of the five accrediting agencies listed in the RFP.
16. Lutheran Child & Family Service of Michigan
|Criteria |Weight |
|Statement of Work (Article 1) |30 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |24 |
|Total Points Received |94 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including didactic groups. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including intake, communication, scheduling, assessments, pre-treatment, and interventions. The vendor stated it will not provide co-occurring services, but will utilize a referral process for assistance. The vendor stated it will provide all required reports including outcome data and annual reports. The vendor requested an exception to the three-hour Relapse Workshop, stating it will develop a three-hour Relapse Workshop. This is acceptable.
Weaknesses:
• The vendor did not provide a project plan. The vendor did not provide detail for the Relapse Workshop. Although the vendor requested an exception to the Relapse Workshop, no plan outlining the details of the workshop was provided.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1899.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided the email address as requested. The vendor agreed to Service Level Agreements 1-6. The vendor agreed that all reports will be completed, including a quarterly and annual report. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through COA. The vendor stated it will ensure staff are LEIN cleared as required. The vendor provided a staff development plan for clinical staff.
Weaknesses:
• The vendor did not list a primary location address.
17. Medical 24 Seven, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |32 |
|Bidder Information (Section 4.011) |9 |
|Prior Experience (Section 4.012) |0 |
|Staffing (Section 1.031 & 4.013) |22 |
|Total Points Received |63 |
Statement of Work (Article 1)
Strengths:
• The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including modules, skills, objectives, and homework. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor stated it will provide all required reports.
Weaknesses:
• The vendor did not provide and demonstrate the methods to meet program objectives. The vendor did not provide any detail throughout much of the proposal. The vendor did not state if it is providing co-occurring services or if it is going to refer this service. The vendor did not provide a project plan.
Bidder Information (Section 4.011)
Strengths:
• The vendor has been in business for 11 months.
Weaknesses:
• The vendor did not provide sales volume for the 11 months it has been in business.
Prior Experience (Section 4.012)
Strengths:
• The vendor has no strengths in this area of the proposal.
Weaknesses:
• The vendor provided no detail about prior experience. The vendor did not provide any references. The vendor did not provide any detail about an evaluation of experience and compatibility of experience.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor agreed to Service Level Agreements 1-6. The vendor will follow the prescribed parameters. The vendor agreed that all reports will be completed, including statistical data and year-end reports. The vendor stated it will ensure staff are LEIN cleared as required. The vendor provided a staff development plan for clinical staff, including an assessment of education, a 12-step philosophy, and will utilize sign-in sheets.
Weaknesses:
• The vendor did not provide an email address or service location address as requested. Although the vendor agreed to every requirement, it provided very little detail about how these will be accomplished. The vendor did not list key personnel, did not provide resumes, licenses or any other information. Although the vendor does list a subcontractor, it did not provide any information about the subcontractor other than the name and address.
18. New Light Consultants
|Criteria |Weight |
|Statement of Work (Article 1) |35 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |23 |
|Total Points Received |98 |
Statement of Work (Article 1)
Strengths:
• The vendor is very concise and thorough throughout the proposal, discussing the treatment and programming, assessments, curriculum, and didactic groups. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, and included the curriculum, didactic groups, pre- and post-test, and homework. The vendor stated it will provide all requirements for the Relapse Workshop, including the timeframes and didactic groups. The vendor stated it will provide co-occurring services, including having a consulting psychiatrist on staff and thorough assessments. The vendor proposed a project plan including sign-in sheets and monthly reports. The vendor stated it will provide all required reports.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1998.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed, including quarterly data reports and monthly billings. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through COA. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor stated it will have a professional development plan for clinical staff.
Weaknesses:
• The vendor did not list a service location or email address for referrals.
19. New Paths, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |34 |
|Bidder Information (Section 4.011) |9 |
|Prior Experience (Section 4.012) |25 |
|Staffing (Section 1.031 & 4.013) |22 |
|Total Points Received |90 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including cognitive learning, relapse prevention, and impulse control. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, using didactic groups, curriculum, intake, assessment, pre-treatment orientation and aftercare. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor proposed a project plan. The vendor stated it will provide all required reports including outcome data and statistical data, in the correct format.
Weaknesses:
• The vendor stated it will not provide co-occurring services, but it failed to explain the referral process for the co-occurring services.
Bidder Information (Section 4.011)
Strengths:
• The vendor has been in business for 33 years.
Weaknesses:
• The vendor did not submit its five years sales volume.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided three experiences including all requested information.
Weaknesses:
• The vendor has no experience in outpatient substance abuse treatment services, although it has years of experience dealing with residential substance abuse treatment services as well as aftercare services for parolees and probationers.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided the email address for referrals. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed, including the monthly report and outcome data. The vendor included its State of Michigan license for substance abuse treatment and is in the process of becoming accredited by CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided resumes. The vendor stated it will have a staff development plan, including group meetings, and annual performance evaluations.
Weaknesses:
• The vendor did not provide its service address. The vendor does not currently have therapists hired for outpatient substance abuse treatment programming. The vendor did not provide licenses and certifications.
20. Nexus Family Services
|Criteria |Weight |
|Statement of Work (Article 1) |30 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |20 |
|Total Points Received |90 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including open communication and assessments. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including providing a 10-session program for Early Intervention and 18 sessions for Re-Direct. The vendor stated it will provide all requirements for the Relapse Workshop, including a one-day program. The vendor stated it will provide co-occurring services,
including educational programming, cognitive behavior assessments, and interventions. The vendor proposed a project plan. The vendor requested an exception to the Early Intervention, Re-Directing the Substance Abusing Criminal Offender and the Relapse Workshop to include different modules. This is acceptable.
Weaknesses:
• The vendor did not provide details about the length of the one-day Relapse Workshop. The vendor stated it will provide all required reports, but gave no details.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 11 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan and that it will be maintained.
Weaknesses:
• The vendor did not provide an email address for referrals or service location. The vendor did not state which accrediting agency it is agreeing to, nor did it provide any details of its plan to become accredited.
21. Partners in Change: Psychological and Community Services, PLC
|Criteria |Weight |
|Statement of Work (Article 1) |30 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |18 |
|Total Points Received |88 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including motivational interviewing, rigorous tracking, and close collaboration. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, attendance, and tests. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor stated it will provide all required reports, including the monthly report.
Weaknesses:
• The vendor did not provide project plan details. Pages dealing with co-occurring services were missing from the proposal. There was no information included for co-occurring services. The vendor provided no detail for criteria.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 12 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided a service location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including assessments, training with sign-in sheets, and online products to maintain its expertise. The vendor was contacted for clarifications and responded by the due date. The vendor included requested staff licenses and credentials.
Weaknesses:
• The vendor did not state if it was accredited or with which agency. The vendor did not provide an email address for referrals. Pages dealing with co-occurring services were missing from the proposal. There was no information included for co-occurring services. The vendor provided no information for billings.
22. Pine Rest Christian Mental Health Services
|Criteria |Weight |
|Statement of Work (Article 1) |35 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |23 |
|Total Points Received |98 |
Statement of Work (Article 1)
Strengths:
• The vendor is very concise and thorough throughout the proposal, discussing attendance, group check-ins, surveys and completion. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, paperwork, attendance, and planning. The vendor stated it will provide all requirements for the Relapse Workshop, including flexible scheduling and curriculum. The vendor stated it will provide co-occurring services, and will utilize an assessment, referrals, and aftercare. The vendor proposed a project plan including staffing, curriculum sessions, goals, peer review, and competencies. The vendor stated it will provide all required reports including electronic records and data collected.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 100 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through JCAHO and stated it is obtaining a second accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided resumes and documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including annual assessments, core competencies weekly monitoring, and training.
Weaknesses:
• The vendor missed a certification on one staff.
23. Quality Behavioral Health, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |33 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |25 |
|Staffing (Section 1.031 & 4.013) |21 |
|Total Points Received |89 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, using evaluations. The vendor stated it will provide all requirements for Early Intervention, and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment and assessments. The vendor stated it will provide all requirements for the Relapse Workshop, including flexible schedules. The vendor stated it will provide co-occurring services, including evaluations. The vendor proposed a project plan including a clinical committee and
curriculum. The vendor stated it will provide all required reports including outcome data and statistical data, in the correct format.
Weaknesses:
• The vendor did not provide complete details about the treatment module.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 17 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area.
Weaknesses:
• The vendor provided three relevant experiences, but lacked phone numbers for two of its contacts.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided a service location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor stated it will ensure staff are LEIN cleared as required. The vendor provided a staff development plan for clinical staff, including a yearly review, competencies, documentation, and weekly review.
Weaknesses:
• The vendor did not list an email address for referrals. The vendor did not include its State of Michigan license for substance abuse treatment or documentation for its accreditation. The vendor failed to state which agency it is accredited through. The vendor listed key personnel and provided documentation of licensure and credentials, but almost all resumes were not up-to-date. The vendor has no clinician personnel listed, and most staff do not meet the requirements. The vendor has only two therapists on staff and it is a concern.
24. Saginaw Psychological Services, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |33 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |25 |
|Total Points Received |98 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, using pre- and post-test scores, attendance, urine screens, homework, and self-help. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, assessments, planning, and curriculum. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor stated it will provide co-occurring services, and will utilize assessments, interventions, evaluations, and aftercare. The vendor proposed a project plan. The vendor stated it will provide all required reports including outcome data and statistical data, in the correct format.
Weaknesses:
• The vendor had a few instances of using the RFP language as its answer instead of providing its own detail.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 40 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor provided a staff development plan for clinical staff, including case management reviews, annual reviews, communication, and sign-in sheets. The vendor listed key personnel and failed to provide documentation of licensure or credentials. The vendor was contacted for clarifications and responded by the due date. The vendor included all requested items, including licenses, and credentials of key personnel.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
25. The Salvation Army Harbor Light
|Criteria |Weight |
|Statement of Work (Article 1) |32 |
|Bidder Information (Section 4.011) |9 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |22 |
|Total Points Received |93 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including coordination, flexible schedules, monitoring plans, self-help, attendance, and homework. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including curriculum and didactic groups. The vendor proposed a project plan including training, quality improvement, and managing on a day-to-day basis. The vendor stated it will provide all required reports.
Weaknesses:
• The vendor supplied information requested in an attachment, and made it difficult to find all of the information. Some page numbers being referred to for information were wrong. The attachment did not address all areas of the RFP. The vendor stated it may provide the Relapse Workshop, but provided no plan, model or curriculum. The vendor was not clear if it was providing co-occurring services or referring the services elsewhere.
Bidder Information (Section 4.011)
Strengths:
• The vendor has been in business for 125 years.
Weaknesses:
• The vendor did not provide the requested sales volume.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including case review, treatment plans, group supervision, and core functions.
Weaknesses:
• The vendor supplied information requested in an attachment, and made it difficult to find all of the information. Some page numbers being referred to for information were wrong. The attachment did not address all areas of the RFP. The vendor did not state if it was licensed by the State of Michigan. Some resumes were not up-to-date; some items were missing from the resumes.
26. Self Help Addiction Rehabilitation
|Criteria |Weight |
|Statement of Work (Article 1) |32 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |17 |
|Total Points Received |89 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, rewards/sanctions, and cognitive behavioral therapy. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, assessments, referrals, didactic groups, and curriculum. The vendor stated it will provide co-occurring services and maintain a staff psychiatrist. The vendor proposed a project plan including assessments, orientations, leadership, intake, admissions, and clinical protocols. The vendor stated it will provide all required reports.
Weaknesses:
• The vendor did not provide detail about methodologies. The vendor did not explain the module that will be used during the Relapse Workshop. The vendor did not identify assessment tools and/or treatment modules being used. The vendor did not indicate if it used a different curriculum for co-occurring services.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1969.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel. The vendor provided a staff development plan for clinical staff.
Weaknesses:
• The vendor agreed to several areas but did not provide any detail. Some staff resumes were not updated and were missing information.
27. West Michigan Therapy, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |27 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |22 |
|Staffing (Section 1.031 & 4.013) |11 |
|Total Points Received |70 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed treatment and programming, including groups, prevention aftercare, and a rating scale. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, orientation, intake, assessment, and plans. The vendor proposed a project plan including a flowchart. The vendor stated it will provide all required reports including data reports, statistical reports, and monthly, quarterly and annual reports.
Weaknesses:
• The vendor left out information about co-occurring services. The vendor did not provide detailed criteria, final acceptance or tax excluded from price. The vendor did not detail information about the Relapse Workshop. Information was imbedded in a long narrative and was not easily followed.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 26 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor provided no detail for prior experience.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials.
Weaknesses:
• The vendor provided no detail about the group or group size. The vendor did not provide detail about using a primary therapist. The vendor did not discuss the plan or offender orientation. The vendor agreed to Service Level Agreements 1-6, but provided no detail. The vendor submitted a license that did not belong to any staff listed. The vendor did not adhere to the RFP format and provided an attachment.
28. Western Michigan University – Behavioral Health Services
|Criteria |Weight |
|Statement of Work (Article 1) |31 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |25 |
|Total Points Received |96 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including cognitive behavioral therapy, curriculum, self-help, attendance, and quarterly reviews. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including pre-treatment, intake, interview, assessment, orientation, referrals, and aftercare. The vendor proposed a project plan including communication and meetings. The vendor stated it will provide all required reports, including outcome data, statistical, evaluations, case/file management review and monthly reports.
Weaknesses:
• The vendor stated it will not provide co-occurring services, but failed to state how these services would be handled. The vendor stated it will provide all requirements for the Relapse Workshop, but did not mention motivational enhancement and will only provide this service in the Kalamazoo area.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business since 1903 by exemption under Section 115A of the State Constitution.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided both the email address and location as requested. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor listed key personnel and provided documentation of licensure and credentials. The vendor provided a staff development plan for clinical staff, including competencies, sign-in and -out logs. The vendor listed an exception to one staff who does not maintain a professional license. This has been approved.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
29. Woodward Counseling, Inc.
|Criteria |Weight |
|Statement of Work (Article 1) |31 |
|Bidder Information (Section 4.011) |10 |
|Prior Experience (Section 4.012) |30 |
|Staffing (Section 1.031 & 4.013) |23 |
|Total Points Received |94 |
Statement of Work (Article 1)
Strengths:
• The vendor discussed the treatment and programming, including groups, planning, communication, orientation, self-help, outcome, and monthly/quarterly discharge. The vendor stated it will provide all requirements for Early Intervention and Re-Directing the Substance Abusing Criminal Offender, including forms, didactic group orientation, assessment, and self-help. The vendor stated it will provide all requirements for the Relapse Workshop. The vendor proposed a project plan, including the environment, communication, assessment, primary counselor, attendance, staff training and audits. The vendor stated it will provide all required reports, including outcomes and monthly/quarterly/annual reports. The vendor requested an exception for training modules for Re-Directing the Substance Abusing Criminal Offender and co-ed groups. This is acceptable. The vendor also requested an exception to follow the treatment parameters listed in the RFP rather than the answer given at the Pre-Bid meeting. This is approved for unexpected absences due to staff illness only, but for vacations or referrals, a contingency plan must be in place. This situation must be approved by the State-MDOC prior to implementing and will be approved for each separate occasion.
Weaknesses:
• The vendor stated it will not provide co-occurring services, but failed to provide any detail about how this would be handled. The vendor requested an exception to make anger management available. This will not be allowed.
Bidder Information (Section 4.011)
Strengths:
• The vendor provided all required information. The vendor has been in business for 21 years.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Prior Experience (Section 4.012)
Strengths:
• The vendor provided detail about its prior experience in the outpatient substance abuse treatment area. The vendor provided three relevant experiences including all requested information.
Weaknesses:
• The vendor has no weaknesses in this area of the proposal.
Staffing (Section 1.031 & 4.013)
Strengths:
• The vendor provided the email address and location as requested, as well as an organizational chart. The vendor agreed to Service Level Agreements 1-6. The programming will be up to six months in duration and will follow the prescribed parameters. The vendor agreed that all reports will be completed. The vendor included its State of Michigan license for substance abuse treatment as well as documentation for its accreditation through CARF. The vendor stated it will ensure staff are LEIN cleared as required. The vendor provided a staff development plan for clinical staff, including an assessment of education, a 12-step philosophy and will utilize sign-in sheets. The vendor also requested an exception to the group size. This must be approved by the State-MDOC prior to implementing and will be approved for each separate occasion. The vendor was contacted for clarifications and responded by the due date. The vendor included the requested items, including more detail about the group size, who is the facilitator of the individual and group sessions and more information on staff education.
Weaknesses:
• Although the vendor listed key personnel and provided documentation of licensure and credentials, only a few staff have the proper educational requirements. The vendor requested an exception to allow a conjoint session with family members. This is not allowed.
EVALUATION RESULTS:
|EVALUATION |
|Bidder: |Score: |
|Apex Downriver Behavioral Health, LLC |100 |
|Baldwin Family Health Care |80 |
|CareFirst Community Health Services |99 |
|Catholic Charities of Michigan, Inc. |93 |
|Catholic Social Services of St. Clair County |88 |
|Catholic Social Services of Wayne County |92 |
|Choices Counseling Center |70 |
|Community Programs, Inc. |100 |
|Complete Counseling Center, Inc. |88 |
|ETRS Corporation |85 |
|Flint Odyssey House, Inc., |77 |
|Get Back Up, Inc. |0 |
|G.R.A.C.E. Center |94 |
|Great Lakes Recovery Centers, Inc. |94 |
|Kalamazoo Probation Enhancement Program |87 |
|Lutheran Child & Family Service of Michigan |94 |
|Medical 24 Seven, Inc. |63 |
|New Light Consultants |98 |
|New Paths, Inc. |90 |
|Nexus Family Services |90 |
|Partners in Change: Psychological and Community Services, PLC |88 |
|Pine Rest Christian Mental Health Services |98 |
|Quality Behavioral Health, Inc. |89 |
|Saginaw Psychological Services, Inc. |98 |
|The Salvation Army Harbor Light |93 |
|Self Help Addiction Rehabilitation |89 |
|West Michigan Therapy, Inc. |70 |
|Western Michigan University, Behavioral Health Services |96 |
|Woodward Counseling, Inc. |94 |
AWARD RECOMMENDATION:
The following vendors met the 80 point threshold and passed the technical evaluation:
1. Apex Downriver Behavioral Health, LLC, Brownstown, MI
2. Baldwin Family Health Care, Baldwin, MI
3. CareFirst Community Health Services, Detroit, MI
4. Catholic Charities of Michigan, Inc., Ann Arbor, MI
5. Catholic Social Services of St. Clair County, Port Huron, MI
6. Catholic Social Services of Wayne County, Detroit, MI
7. Community Programs, Inc., Waterford, MI
8. Complete Counseling Center, Inc., Howell, MI
9. ETRS Corporation, Berkley, MI
10. G.R.A.C.E. Center, Grayling, MI
11. Great Lakes Recovery Centers, Inc., Marquette, MI
12. Kalamazoo Probation Enhancement Program, Kalamazoo, MI
13. Lutheran Child & Family Service of Michigan, Oak Park, MI
14. New Light Consultants, Millington, MI
15. New Paths, Inc., Flint, MI
16. Nexus Family Services, Traverse City, MI
17. Partners in Change: Psychological and Community Services, PLC, Midland, MI
18. Pine Rest Christian Mental Health Services, Grand Rapids, MI
19. Quality Behavioral Health, Inc., Detroit, MI
20. Saginaw Psychological Services, Inc., Saginaw, MI
21. Self Help Addiction Rehabilitation, Detroit, MI
22. The Salvation Army Harbor Light, Detroit, MI
23. Western Michigan University, Behavioral Health Services, Kalamazoo, MI
24. Woodward Counseling, Inc., Pontiac, MI
After evaluating the pricing, it was determined that all vendors who passed technical with 80 points will be recommended for award, with the exception of Baldwin Family Health Care.
APPROVALS:
I agree with the synopsis as written this day, August 9, 2012.
_______________________________ ____________
Voting Member – Laura Campbell Date
_______________________________ ____________
Voting Member – Virginia Bergamo Date
_______________________________ ____________
Voting Member – Jamee Babbitt Date
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