2018 Total Confirmed Complaint Life Companies

Life Companies

4 EVER LIFE INSURANCE COMPANY

5 STAR LIFE INSURANCE COMPANY

AAA LIFE INSURANCE COMPANY

ABILITY INSURANCE COMPANY

ACCORDIA LIFE AND ANNUITY COMPANY

AETNA LIFE INSURANCE COMPANY

ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA

ALLSTATE ASSURANCE COMPANY

ALLSTATE LIFE INSURANCE COMPANY

AMERICAN BANKERS LIFE ASSURANCE CO OF FLORIDA

AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY

AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS

AMERICAN FAMILY LIFE INSURANCE COMPANY

AMERICAN FIDELITY ASSURANCE COMPANY

AMERICAN FIDELITY LIFE INSURANCE COMPANY

AMERICAN GENERAL LIFE INSURANCE COMPANY

AMERICAN HEALTH AND LIFE INSURANCE COMPANY

AMERICAN HERITAGE LIFE INSURANCE COMPANY

AMERICAN INCOME LIFE INSURANCE COMPANY

AMERICAN MEMORIAL LIFE INSURANCE COMPANY

AMERICAN NATIONAL INSURANCE COMPANY

AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS

AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK

AMERICAN PUBLIC LIFE INSURANCE COMPANY

AMERICAN REPUBLIC CORP INSURANCE COMPANY

AMERICAN REPUBLIC INSURANCE COMPANY

AMERICAN UNITED LIFE INSURANCE COMPANY

AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS

AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY

AMERITAS LIFE INSURANCE CORPORATION

AMICA LIFE INSURANCE COMPANY

ANTHEM LIFE INSURANCE COMPANY

ASSURED LIFE ASSOCIATION

ASSURITY LIFE INSURANCE COMPANY

ATHENE ANNUITY & LIFE ASSURANCE COMPANY

ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK

ATHENE ANNUITY AND LIFE COMPANY

AURORA NATIONAL LIFE ASSURANCE COMPANY

AUTO-OWNERS LIFE INSURANCE COMPANY

AXA EQUITABLE LIFE AND ANNUITY COMPANY

AXA EQUITABLE LIFE INSURANCE COMPANY

BALTIMORE LIFE INSURANCE COMPANY (THE)

BANKERS FIDELITY LIFE INSURANCE COMPANY

BANKERS LIFE AND CASUALTY COMPANY

BANNER LIFE INSURANCE COMPANY

BENEFICIAL LIFE INSURANCE COMPANY

BERKLEY LIFE AND HEALTH INSURANCE COMPANY

BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA

BEST LIFE AND HEALTH INSURANCE COMPANY

BOSTON MUTUAL LIFE INSURANCE COMPANY

BRIGHTHOUSE LIFE INSURANCE COMPANY

C. M. LIFE INSURANCE COMPANY

CANADA LIFE ASSURANCE COMPANY (THE)

CATHOLIC FINANCIAL LIFE

CATHOLIC ORDER OF FORESTERS

CENTRAL SECURITY LIFE INSURANCE COMPANY

CENTRAL STATES HEALTH & LIFE CO OF OMAHA

CHESAPEAKE LIFE INSURANCE COMPANY (THE)

CHRISTIAN FIDELITY LIFE INSURANCE COMPANY

CICA LIFE INSURANCE COMPANY OF AMERICA

CIGNA HEALTH AND LIFE INSURANCE COMPANY

CINCINNATI LIFE INSURANCE COMPANY (THE)

CMFG LIFE INSURANCE COMPANY

COLONIAL LIFE & ACCIDENT INSURANCE COMPANY

COLONIAL PENN LIFE INSURANCE COMPANY

COLORADO BANKERS LIFE INSURANCE COMPANY

COLUMBIAN LIFE INSURANCE COMPANY

COLUMBIAN MUTUAL LIFE INSURANCE COMPANY

COLUMBUS LIFE INSURANCE COMPANY

COMBINED INSURANCE COMPANY OF AMERICA

COMMONWEALTH ANNUITY AND LIFE INSURANCE COMPANY

2018

Premium

23,720

744,943

6,952,460

584

2,198,046

412,879

9,276,788

2,818,379

4,308,737

45,519

672

1,841,918

7,160,980

3,611,146

25,835

21,317,073

1,790,245

414,796

11,236,631

3,311,454

4,061,242

5,396

473

1,035

391

65,988

2,534,923

1,050,312

1,291,915

4,352,305

965,379

35,811

45,179

746,854

1,254,896

40,886

2,646,903

140,459

47,716

103,667

7,745,586

210,623

7,707

5,045,200

12,790,012

1,342,854

1,057

111,552

16,287

151,452

11,573,876

967,486

344,497

74,700

33,212

13,596

42,561

237,461

1,659

3,316

81

1,890,656

5,218,438

1,757,143

2,191,175

218,098

309,902

20,970

1,165,326

579,351

564,975

Total

Complaints

0

0

0

0

5

0

2

0

1

0

0

0

0

0

0

9

1

0

2

4

2

0

0

0

0

0

0

0

1

1

0

0

1

0

2

0

16

0

0

0

1

0

0

3

0

0

0

0

0

0

0

1

1

0

0

0

0

0

0

0

0

0

1

0

1

0

0

0

0

0

0

Confirmed

Complaints

0

0

0

0

4

0

0

0

1

0

0

0

0

0

0

2

0

0

1

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

14

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Complaint

Index

0

0

0

0

72.72

0

0

0

9.27

0

0

0

0

0

0

3.75

0

0

3.56

12.07

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

211.37

0

0

0

0

0

0

7.92

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Life Companies

COMPANION LIFE INSURANCE COMPANY

CONNECTICUT GENERAL LIFE INSURANCE COMPANY

CONSTITUTION LIFE INSURANCE COMPANY

CONTINENTAL AMERICAN INSURANCE COMPANY

CONTINENTAL GENERAL INSURANCE COMPANY

CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE

COUNTRY INVESTORS LIFE ASSURANCE COMPANY

COUNTRY LIFE INSURANCE COMPANY

CROATIAN FRATERNAL UNION OF AMERICA

CSI LIFE INSURANCE COMPANY

DEARBORN NATIONAL LIFE INSURANCE COMPANY

DELAWARE AMERICAN LIFE INSURANCE COMPANY

DELAWARE LIFE INSURANCE COMPANY

ELCO MUTUAL LIFE AND ANNUITY

ELIPS LIFE INSURANCE COMPANY

EMC NATIONAL LIFE COMPANY

EQUITABLE LIFE AND CASUALTY INSURANCE COMPANY

EQUITRUST LIFE INSURANCE COMPANY

EVERENCE ASSOCIATION, INC.

FAMILY HERITAGE LIFE INSURANCE COMPANY OF AMERICA

FAMILY LIFE INSURANCE COMPANY

FARM BUREAU LIFE INSURANCE COMPANY

FARMERS NEW WORLD LIFE INSURANCE COMPANY

FEDERAL LIFE INSURANCE COMPANY

FEDERATED LIFE INSURANCE COMPANY

FIDELITY & GUARANTY LIFE INSURANCE COMPANY

FIDELITY INVESTMENTS LIFE INSURANCE COMPANY

FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY

FIDELITY SECURITY LIFE INSURANCE COMPANY

FIRST ALLMERICA FINANCIAL LIFE INSURANCE COMPANY

FIRST CATHOLIC SLOVAK LADIES ASSOCIATION OF THE UNITED STATES OF AMERICA

FIRST PENN-PACIFIC LIFE INSURANCE COMPANY

FORESTERS LIFE INSURANCE AND ANNUITY COMPANY

FORETHOUGHT LIFE INSURANCE COMPANY

FREEDOM LIFE INSURANCE COMPANY OF AMERICA

FUNERAL DIRECTORS LIFE INSURANCE COMPANY

GARDEN STATE LIFE INSURANCE COMPANY

GENERAL FIDELITY LIFE INSURANCE COMPANY

GENWORTH LIFE AND ANNUITY INSURANCE COMPANY

GENWORTH LIFE INSURANCE COMPANY

GERBER LIFE INSURANCE COMPANY

GLOBE LIFE AND ACCIDENT INSURANCE COMPANY

GOLDEN RULE INSURANCE COMPANY

GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY

GPM HEALTH AND LIFE INSURANCE COMPANY

GREAT AMERICAN LIFE INSURANCE COMPANY

GREAT SOUTHERN LIFE INSURANCE COMPANY

GREAT WESTERN INSURANCE COMPANY

GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY

GREAT-WEST LIFE ASSURANCE COMPANY (THE)

GUARANTEE TRUST LIFE INSURANCE COMPANY

GUARANTY INCOME LIFE INSURANCE COMPANY

GUARDIAN INSURANCE & ANNUITY COMPANY, INC. (THE)

GUARDIAN LIFE INSURANCE COMPANY OF AMERICA (THE)

GUGGENHEIM LIFE AND ANNUITY COMPANY

HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY

HCC LIFE INSURANCE COMPANY

HEALTH NET LIFE INSURANCE COMPANY

HOMESTEADERS LIFE COMPANY

HORACE MANN LIFE INSURANCE COMPANY

IA AMERICAN LIFE INSURANCE COMPANY

IDEALIFE INSURANCE COMPANY

ILLINOIS MUTUAL LIFE INSURANCE COMPANY

INDEPENDENT ORDER OF FORESTERS

INDIVIDUAL ASSURANCE COMPANY, LIFE, HEALTH & ACCIDENT

INDUSTRIAL ALLIANCE INSURANCE AND FINANCIAL SERVICES, INC.

INTEGRITY LIFE INSURANCE COMPANY

INTRAMERICA LIFE INSURANCE COMPANY

INVESTORS LIFE INSURANCE COMPANY OF NORTH AMERICA

JACKSON NATIONAL LIFE INSURANCE COMPANY

JEFFERSON NATIONAL LIFE INSURANCE COMPANY

2018

Premium

77,137

1,279,888

54,264

35,569

108,179

32,551

1,381,063

22,000,827

5,451

2,750

22,705

21,853

62,178

3,989

4,198

149,154

220,146

404,716

47,324

11,440

181,458

503,803

25,821,304

5,984

1,453,763

2,142,318

127,343

1,401,409

111,054

63,224

528

979,685

2,812,346

4,799,369

6,865

77,140

176,168

3,634

13,470,494

2,319,118

2,597,692

4,243,857

104,328

123,716

183,984

172,697

600,611

6,562,919

6,574,014

420,287

54,320

9,015

133,795

36,517,378

3,840

15,051,660

305,494

2,725

1,599,878

989,164

121,933

7,945

268,796

6,288,730

1,345

35,740

6,167

681

42,804

7,038,617

45,946

Total

Complaints

Confirmed

Complaints

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

3

0

0

0

0

1

0

0

0

0

1

1

0

0

0

0

0

0

1

4

0

0

0

1

0

0

0

0

0

0

0

1

0

1

2

0

0

1

0

0

0

0

1

0

0

0

0

2

0

Complaint

Index

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

9.42

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

40.4

0

0

0

0

29711.87

0

0

0

0

0

0

2018

Premium

JOHN ALDEN LIFE INSURANCE COMPANY

52,030

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY

5,155

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)

39,954,749

KANSAS CITY LIFE INSURANCE COMPANY

2,960,948

KNIGHTS OF COLUMBUS

5,965,850

LAFAYETTE LIFE INSURANCE COMPANY (THE)

2,987,063

LANDMARK LIFE INSURANCE COMPANY

835

LANGHORNE REINSURANCE (ARIZONA) LTD

(86)

LIBERTY BANKERS LIFE INSURANCE COMPANY

52,919

LIBERTY LIFE ASSURANCE COMPANY OF BOSTON

6,945,664

LIBERTY NATIONAL LIFE INSURANCE COMPANY

584,808

LIFE INSURANCE COMPANY OF NORTH AMERICA

13,072,309

LIFE INSURANCE COMPANY OF THE SOUTHWEST

5,371,353

LIFE OF THE SOUTH INSURANCE COMPANY

99,785

LIFEMAP ASSURANCE COMPANY

9,580,420

LIFESECURE INSURANCE COMPANY

9,198

LIFESHIELD NATIONAL INSURANCE CO.

13,538

LIFEWISE ASSURANCE COMPANY

548

LINCOLN BENEFIT LIFE COMPANY

13,651,470

LINCOLN HERITAGE LIFE INSURANCE COMPANY

3,485,628

LINCOLN LIFE & ANNUITY COMPANY OF NEW YORK

111,853

LINCOLN NATIONAL LIFE INSURANCE COMPANY (THE)

54,484,685

LONGEVITY INSURANCE COMPANY

3,903

LOYAL AMERICAN LIFE INSURANCE COMPANY

31,611

LUMICO LIFE INSURANCE COMPANY

186,480

MADISON NATIONAL LIFE INSURANCE COMPANY, INC.

89,752

MANHATTAN LIFE INSURANCE COMPANY (THE)

50,781

MANHATTAN NATIONAL LIFE INSURANCE COMPANY

93,559

MANHATTANLIFE ASSURANCE COMPANY OF AMERICA

16,204

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY

34,579,211

MEDICO INSURANCE COMPANY

21,128

MEDICO LIFE AND HEALTH INSURANCE COMPANY

2,338

MEMBERS LIFE INSURANCE COMPANY

5,210

MERIT LIFE INSURANCE COMPANY

(166,456)

METROPOLITAN LIFE INSURANCE COMPANY

40,563,403

METROPOLITAN TOWER LIFE INSURANCE COMPANY

10,929,382

MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE

100,716

MIDLAND NATIONAL LIFE INSURANCE COMPANY

16,119,437

MIDWESTERN UNITED LIFE INSURANCE COMPANY

9,913

MINNESOTA LIFE INSURANCE COMPANY

43,258,949

MML BAY STATE LIFE INSURANCE COMPANY

337,921

MODERN WOODMEN OF AMERICA

726,436

MONARCH LIFE INSURANCE COMPANY

5,497

MONY LIFE INSURANCE COMPANY

2,776,957

MONY LIFE INSURANCE COMPANY OF AMERICA

4,168,329

MUTUAL OF AMERICA LIFE INSURANCE COMPANY

34,191

MUTUAL TRUST LIFE INSURANCE COMPANY, A PAN-AMERICAN LIFE INSURANCE GROUP STOCK COMPANY

2,404,811

NASSAU LIFE AND ANNUITY COMPANY

109,406

NASSAU LIFE INSURANCE COMPANY

1,752,383

NATIONAL BENEFIT LIFE INSURANCE COMPANY

74,295

NATIONAL CATHOLIC SOCIETY OF FORESTERS

103,377

NATIONAL FARMERS UNION LIFE INSURANCE COMPANY

5,514

NATIONAL FOUNDATION LIFE INSURANCE COMPANY

1,131

NATIONAL GUARDIAN LIFE INSURANCE COMPANY

3,776,859

NATIONAL HEALTH INSURANCE COMPANY

522

NATIONAL LIFE INSURANCE COMPANY

2,740,795

NATIONAL TEACHERS ASSOCIATES LIFE INSURANCE COMPANY

250

NATIONAL WESTERN LIFE INSURANCE COMPANY

279,219

NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY

12,825,746

NATIONWIDE LIFE INSURANCE COMPANY

6,112,871

NEW ENGLAND LIFE INSURANCE COMPANY

829,223

NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION

12,479,247

NEW YORK LIFE INSURANCE COMPANY

53,081,388

NIPPON LIFE INSURANCE COMPANY OF AMERICA

34

NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE

11,312,995

NORTHWESTERN MUTUAL LIFE INSURANCE CO

98,324,866

NYLIFE INSURANCE COMPANY OF ARIZONA

332,964

OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA

139,871

OHIO NATIONAL LIFE ASSURANCE CORPORATION

6,015,776

OHIO NATIONAL LIFE INSURANCE COMPANY (THE)

3,752,325

OHIO STATE LIFE INSURANCE COMPANY

164,368

Life Companies

Total

Complaints

Confirmed

Complaints

1

0

3

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

2

2

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

2

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

2

0

0

0

1

0

0

1

0

2

2

0

0

1

0

0

Complaint

Index

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

2.93

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Life Companies

OLD AMERICAN INSURANCE COMPANY

OLD REPUBLIC LIFE INSURANCE COMPANY

OPTUM INSURANCE OF OHIO, INC.

OXFORD LIFE INSURANCE COMPANY

PACIFIC GUARDIAN LIFE INSURANCE COMPANY, LIMITED

PACIFIC LIFE INSURANCE COMPANY

PAN-AMERICAN ASSURANCE COMPANY

PAN-AMERICAN LIFE INSURANCE COMPANY

PARK AVENUE LIFE INSURANCE COMPANY

PAUL REVERE LIFE INSURANCE COMPANY

PAVONIA LIFE INSURANCE COMPANY OF MICHIGAN

PENN INSURANCE AND ANNUITY COMPANY (THE)

PENN MUTUAL LIFE INSURANCE COMPANY

PHL VARIABLE INSURANCE COMPANY

PHYSICIANS LIFE INSURANCE COMPANY

PIONEER AMERICAN INSURANCE COMPANY

PIONEER MUTUAL LIFE INSURANCE COMPANY

PIONEER SECURITY LIFE INSURANCE COMPANY

PLATEAU INSURANCE COMPANY

POLISH NATIONAL ALLIANCE OF THE UNITED STATES

PRIMERICA LIFE INSURANCE COMPANY

PRINCIPAL LIFE INSURANCE COMPANY

PRINCIPAL NATIONAL LIFE INSURANCE COMPANY

PROFESSIONAL INSURANCE COMPANY

PROTECTIVE LIFE AND ANNUITY INSURANCE COMPANY

PROTECTIVE LIFE INSURANCE COMPANY

PROVIDENT AMERICAN LIFE & HEALTH INSURANCE COMPANY

PROVIDENT LIFE & ACCIDENT INSURANCE COMPANY

PRUCO LIFE INSURANCE COMPANY

PRUDENTIAL ANNUITIES LIFE ASSURANCE CORPORATION

PRUDENTIAL INSURANCE COMPANY OF AMERICA

PURITAN LIFE INSURANCE COMPANY OF AMERICA

PYRAMID LIFE INSURANCE COMPANY

RELIABLE LIFE INSURANCE COMPANY (THE)

RELIANCE STANDARD LIFE INSURANCE COMPANY

RELIASTAR LIFE INSURANCE COMPANY

RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK

RESERVE NATIONAL INSURANCE COMPANY

RIVERSOURCE LIFE INSURANCE COMPANY

ROYAL NEIGHBORS OF AMERICA

RX LIFE INSURANCE COMPANY

S.USA LIFE INSURANCE COMPANY, INC.

SAGICOR LIFE INSURANCE COMPANY

SAVINGS BANK MUTUAL LIFE INSURANCE COMPANY OF MASSACHUSETTS (THE)

SECURIAN LIFE INSURANCE COMPANY

SECURITY BENEFIT LIFE INSURANCE COMPANY

SECURITY LIFE OF DENVER INSURANCE COMPANY

SECURITY MUTUAL LIFE INSURANCE COMPANY OF NEW YORK

SECURITY NATIONAL LIFE INSURANCE COMPANY

SENIOR LIFE INSURANCE COMPANY

SENTINEL SECURITY LIFE INSURANCE COMPANY

SENTRY LIFE INSURANCE COMPANY

SETTLERS LIFE INSURANCE COMPANY

SHENANDOAH LIFE INSURANCE COMPANY

SONS OF NORWAY

STANDARD INSURANCE COMPANY

STANDARD LIFE AND ACCIDENT INSURANCE COMPANY

STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK

STARMOUNT LIFE INSURANCE COMPANY

STATE FARM LIFE INSURANCE COMPANY

STATE LIFE INSURANCE COMPANY (THE)

STATE MUTUAL INSURANCE COMPANY

STERLING INVESTORS LIFE INSURANCE COMPANY

STERLING LIFE INSURANCE COMPANY

SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.)

SUN LIFE ASSURANCE COMPANY OF CANADA

SUNSET LIFE INSURANCE COMPANY OF AMERICA

SURETY LIFE INSURANCE COMPANY

SYMETRA LIFE INSURANCE COMPANY

SYMETRA NATIONAL LIFE INSURANCE COMPANY

TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY

2018

Premium

2,105,798

139,456

3,659

132,665

237,670

37,550,989

47,694

21,925

1,046

8,038

190,468

3,205,550

7,535,568

1,282,295

1,573,906

198,427

599,036

104,639

203,658

774

15,031,842

7,817,421

7,114,363

416

22,726

14,351,014

22,095

1,519,769

28,751,114

27,590

25,108,253

36,721

79,223

2,324

3,809,628

11,971,616

91,932

83,681

14,177,553

807,504

32,278

179,017

140,645

1,270,240

17,579,399

110,647

5,556,359

166,291

37,402

101,534

190,183

285,418

6,045

13,213

116,253

46,156,766

72,557

49

28,436

60,752,086

4,446,931

20,413

8,586

34,043

200,270

5,321,929

397,889

515,077

9,493,341

9,812

6,090,468

Total

Complaints

Confirmed

Complaints

1

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

1

0

0

0

3

0

2

0

0

7

0

1

0

1

2

0

1

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

4

0

0

0

2

0

0

0

0

0

0

0

1

2

0

1

Complaint

Index

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

26.3

0

0

1.59

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0.87

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Life Companies

TALCOTT RESOLUTION LIFE INSURANCE COMPANY

TEACHERS INSURANCE AND ANNUITY ASSOCIATION OF AMERICA

TEXAS LIFE INSURANCE COMPANY

THRIVENT FINANCIAL FOR LUTHERANS

THRIVENT LIFE INSURANCE COMPANY

TIAA-CREF LIFE INSURANCE COMPANY

TIME INSURANCE COMPANY II

TRANS WORLD ASSURANCE COMPANY

TRANSAMERICA ADVISORS LIFE INSURANCE COMPANY

TRANSAMERICA FINANCIAL LIFE INSURANCE COMPANY

TRANSAMERICA LIFE INSURANCE COMPANY

TRANSAMERICA PREMIER LIFE INSURANCE COMPANY

TRUSTMARK INSURANCE COMPANY

TRUSTMARK LIFE INSURANCE COMPANY

U.S. FINANCIAL LIFE INSURANCE COMPANY

UNICARE LIFE & HEALTH INSURANCE COMPANY

UNIFIED LIFE INSURANCE COMPANY

UNION FIDELITY LIFE INSURANCE COMPANY

UNION LABOR LIFE INSURANCE COMPANY

UNION SECURITY INSURANCE COMPANY

UNITED AMERICAN INSURANCE COMPANY

UNITED COMMERCIAL TRAVELERS OF AMERICA(THE ORDER OF)

UNITED FIDELITY LIFE INSURANCE COMPANY

UNITED HERITAGE LIFE INSURANCE COMPANY

UNITED HOME LIFE INSURANCE COMPANY

UNITED INSURANCE COMPANY OF AMERICA

UNITED OF OMAHA LIFE INSURANCE COMPANY

UNITED SECURITY ASSURANCE COMPANY OF PENNSYLVANIA

UNITED STATES LETTER CARRIERS MUTUAL BENEFIT ASSOCIATION

UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK (THE)

UNITED WORLD LIFE INSURANCE COMPANY

UNITEDHEALTHCARE INSURANCE COMPANY

UNITY FINANCIAL LIFE INSURANCE COMPANY

UNIVERSAL GUARANTY LIFE INSURANCE COMPANY

UNUM INSURANCE COMPANY

UNUM LIFE INSURANCE COMPANY OF AMERICA

USAA LIFE INSURANCE COMPANY

USABLE LIFE DBA USABLE LIFE INSURANCE COMPANY

VANTIS LIFE INSURANCE COMPANY

VOYA INSURANCE AND ANNUITY COMPANY

VOYA RETIREMENT INSURANCE AND ANNUITY COMPANY

WASHINGTON NATIONAL INSURANCE COMPANY

WEST COAST LIFE INSURANCE COMPANY

WESTERN AND SOUTHERN LIFE INSURANCE COMPANY (THE)

WESTERN FRATERNAL LIFE ASSOCIATION

WESTERN UNITED LIFE ASSURANCE COMPANY

WESTERN-SOUTHERN LIFE ASSURANCE COMPANY

WILCAC LIFE INSURANCE COMPANY

WILCO LIFE INSURANCE COMPANY

WILLIAM PENN LIFE INSURANCE COMPANY OF NEW YORK

WILTON REASSURANCE LIFE COMPANY OF NEW YORK

WOMAN'S LIFE INSURANCE SOCIETY

WOODMEN OF THE WORLD LIFE INSURANCE SOCIETY

ZURICH AMERICAN LIFE INSURANCE COMPANY

2018

Premium

530,776

1,866,492

1,892,122

15,629,471

46,733

6,225,450

407,737

77,986

62,020

58,509

16,594,245

11,931,460

256,541

1,501

1,027,557

90

10,782

53,789

805,739

1,213,479

110,231

16,293

46,653

892,630

422,010

5,771

18,717,645

5,588

6,220

(683,451)

8,356

548,708

49,675

6,663

629

18,421,693

11,786,840

375,422

66,573

465,495

444,375

223,070

6,574,725

113,400

15,639

363

363,703

56,736

862,152

57,593

45,784

2,748

178,419

593,118

Total

Complaints

Confirmed

Complaints

2

0

1

2

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

1

0

0

0

1

1

4

0

0

0

0

0

0

0

0

0

0

1

0

0

1

1

1

0

0

0

0

0

0

0

0

0

1

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

1

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

Complaint

Index

75.29

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

362.53

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

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