New York Regulation 60
[Pages:4]New York Regulation 60
TRAINING GUIDE
What is Regulation 60?
Adopted by the New York Department of Financial Services, Regulation 60 is intended to protect consumers from unsuitable internal or external replacements of existing life insurance or annuity contracts.
We've prepared this guide to give you a clearer understanding of the current standards and practices outlined in Regulation 60. With this knowledge, you'll be better able to protect the interests of your clients and avoid misrepresentation or the incomplete comparison of contracts.
What does "replacement" mean in our industry?
Regulation 60 states that "replacement of a life insurance policy or an annuity contract" means new life insurance or new annuities are to be purchased and delivered, or issued for delivery, in New York. It is also known to the Department licensee that, as part of the transaction, existing life insurance policies or annuity contracts have been or will likely be:
?Lapsed, surrendered, partially surrendered, forfeited, assigned to the insurer replacing the life insurance policy or annuity contract, or otherwise terminated;
?Changed or modified into paid-up insurance; continued as extended term insurance or under another form of nonforfeiture benefit; or otherwise reduced in value by the use of nonforfeiture benefits, dividend accumulations, dividend cash values or other cash values;
?Changed or modified so as to effect a reduction either in the amount of the existing life insurance or annuity benefit or in the period of time the existing life insurance or annuity benefit will continue in force;
?Reissued with a reduction in amount such that any cash values are released, including all transactions wherein an amount of dividend accumulations or paid-up additions is to be released on one or more of the existing policies;
?Assigned as collateral for a loan or made subject to borrowing or withdrawal of any portion of the loan value, including all transactions wherein any amount of dividend accumulations or paid-up additions is to be borrowed or withdrawn on one or more existing policies; or
?Continued with a stoppage of premium payments or reduction in the amount of premium paid.
The proposing producer must document the reason for every transaction. In a replacement situation, a producer should not direct a client to surrender an existing annuity contract, place the proceeds in a short term account (such as a savings account or money market account), and then use all or a portion of those proceeds to purchase another annuity, without identifying the transaction as a replacement. Replacement laws clearly state that the intent of the owner, rather than the direct source of the contract payment, defines such a transaction as a replacement, and therefore requires producers to comply with replacement regulations. Under no circumstances should a producer deliberately disguise a replacement transaction or circumvent Athene's Replacement Guidelines or the laws of the state.
For your benefit, Athene has produced the following documents to help you understand replacement regulations:
? Doing Business with Athene Producer Guide (19608)
? Athene's Position and Guidelines of Replacements (19532)
? Guidelines for Internal Replacements of Annuities (16902)
These forms and more can be found on Athene Connect, our producer website.
This material is provided by Athene Annuity & Life Assurance Company of New York, headquartered in Pearl River, New York,
20892 which issues the product described herein.
(11/18) NY
What steps do I need to take when replacing a contract?
If you have conducted a thorough review of your client's needs/objectives and believe a replacement would help meet those needs/objectives, there are a series of steps you and your client must take, and forms that must be completed, before a new contract can be issued. It is essential that each form be completed in its entirety, signed and dated in order for a new contract to be issued. All necessary forms can be found on Athene Connect.
To replace or not to replace -- that is the question:
When submitting business in New York, the Application and the Definition of Replacement form (20697, Appendix 11) must always be completed and sent to Athene (the issuing Company).
a)If any questions are answered "yes," the annuity sale will be considered a replacement. You must then complete the following forms and send them to Athene along with a completed Application for Deferred or Indexed Deferred Annuity form and Definition of Replacement form (20697, Appendix 11). Completed copies of all forms must be provided to the client. Athene will then begin the Regulation 60 process. All forms should be dated the same or after the Definition of Replacement form and completed at the time of application.
? Authorization to Obtain Disclosure Information form (20698)
? Important Notice Regarding Replacement / Acknowledgment form (20696, Appendix 10C)
? Request For Funds form (13405)
b)If all of the answers are "no", then the annuity sale will NOT be considered a replacement. A copy of the Definition of Replacement form (20697, Appendix 11) must be provided to the client and submitted to Athene. No further action is required under Regulation 60 and the application will follow the non-replacement processing procedure.
Please note: The Definition of Replacement form must always be dated the same or before the application and before other new business forms are completed. If it is dated after any new business forms, Athene requires you to begin the application process over to comply with Regulation 60. The client must receive a copy of each signed form for his or her records.
ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK
APPENDIX 11
DEPARTMENT OF FINANCIAL SERVICES OF THE STATE OF NEW YORK
DEFINITION OF REPLACEMENT
IN ORDER TO DETERMINE WHETHER YOU ARE REPLACING OR OTHERWISE CHANGING THE STATUS OF EXISTING LIFE INSURANCE POLICIES OR ANNUITY CONTRACTS, AND IN ORDER TO RECEIVE THE VALUABLE INFORMATION NECESSARY TO MAKE A CAREFUL COMPARISON IF YOU ARE CONTEMPLATING REPLACEMENT, THE AGENT OR BROKER IS REQUIRED TO ASK YOU THE FOLLOWING QUESTIONS AND EXPLAIN ANY ITEMS THAT YOU DO NOT UNDERSTAND:
AS PART OF YOUR PURCHASE OF A NEW LIFE INSURANCE POLICY OR A NEW ANNUITY CONTRACT, HAS EXISTING COVERAGE BEEN, OR IS IT LIKELY TO BE:
(1) LAPSED, SURRENDERED, PARTIALLY SURRENDERED, FORFEITED, ASSIGNED TO THE INSURER REPLACING THE LIFE INSURANCE POLICY OR ANNUITY CONTRACT, OR OTHERWISE TERMINATED?
YES
NO
(2) CHANGED OR MODIFIED INTO PAID-UP INSURANCE; CONTINUED AS EXTENDED TERM INSURANCE OR
UNDER ANOTHER FORM OF NONFORFEITURE BENEFIT; OR OTHERWISE REDUCED IN VALUE BY THE USE
OF NONFORFEITURE BENEFITS, DIVIDEND ACCUMULATIONS, DIVIDEND CASH VALUES OR OTHER CASH
VALUES?
YES
NO
(3) CHANGED OR MODIFIED SO AS TO EFFECT A REDUCTION EITHER IN THE AMOUNT OF THE EXISTING
LIFE INSURANCE OR ANNUITY BENEFIT OR IN THE PERIOD OF TIME THE EXISTING LIFE INSURANCE OR
ANNUITY BENEFIT WILL CONTINUE IN FORCE?
YES
NO
(4) REISSUED WITH A REDUCTION IN AMOUNT SUCH THAT ANY CASH VALUES ARE RELEASED, INCLUDING
ALL TRANSACTIONS WHEREIN AN AMOUNT OF DIVIDEND ACCUMULATIONS OR PAID-UP ADDITIONS IS
TO BE RELEASED ON ONE OR MORE OF THE EXISTING POLICIES?
YES
NO
(5) ASSIGNED AS COLLATERAL FOR A LOAN OR MADE SUBJECT TO BORROWING OR WITHDRAWAL
OF ANY PORTION OF THE LOAN VALUE, INCLUDING ALL TRANSACTIONS WHEREIN ANY AMOUNT OF
DIVIDEND ACCUMULATIONS OR PAID-UP ADDITIONS IS TO BE BORROWED OR WITHDRAWN ON ONE OR
MORE EXISTING POLICIES?
YES
NO
(6) CONTINUED WITH A STOPPAGE OF PREMIUM PAYMENTS OR REDUCTION IN THE AMOUNT OF PREMIUM
PAID?
YES
NO
IF YOU HAVE ANSWERED YES TO ANY OF THE ABOVE QUESTIONS, A REPLACEMENT AS DEFINED BY
NEW YORK INSURANCE REGULATION 60 HAS OCCURRED OR IS LIKELY TO OCCUR AND YOUR AGENT
OR BROKER IS REQUIRED TO PROVIDE YOU WITH A COMPLETED DISCLOSURE STATEMENT AND THE
IMPORTANT NOTICE REGARDING REPLACEMENT OR CHANGE OF LIFE INSURANCE POLICIES OR ANNUITY
CONTRACTS. YOU WILL ALSO RECEIVE A COMPLETED DISCLOSURE STATEMENT NO LATER THAN THE
TIME YOUR NEW POLICY OR NEW CONTRACT IS DELIVERED.
Date (mm/dd/yy)
/
/
Date (mm/dd/yy)
/
/
Signature of Applicant: X
Signature of Applicant: X
TO THE BEST OF MY KNOWLEDGE, A REPLACEMENT IS INVOLVED IN THIS TRANSACTION:
YES
NO
Date (mm/dd/yy)
/
/
Signature of Agent or Broker: X
2069720697
*20697011701*
ver. 01/17 Page 1 of 1
Your sale will be considered a replacement if any "yes" box is checked.
If your sale is a replacement, you will need these forms as well.
Authorization to Obtain Disclosure Information
Mail or fax completed form to:
Athene Annuity & Life Assurance Company of New York
Mailing Address: P.O. Box 1555, Des Moines, IA 50306-1555
1 Blue Hill Plz, Ste 1672, Pearl River, NY 10965
Overnight Address: 7700 Mills Civic Parkway, West Des Moines, IA 50266-3862
Fax: 866 709 3922
Contact us: Customer Contact Center - Tel: 888 266 8489
1. RepLACed CoMpANY iNfoRMAtioN
Company Name:
Telephone NAumTbHerE: NE AFaNx NNumUbIeTr:Y & LIFE ASSURANCE COMPANY OF NEW YORK
Street Address:
City:
State:
Zip:
APPENDIX 10C
Name of Contact:
DEPARTMENT OF FINANCIAL SERVICES OF THE STATE OF NEW YORK Telephone/ExItMenPsOioRnTNAuNmTbNeOr TICE REGARDING REPLACEMENT OR CHANGE OF LIFE INSURANCE POLICIES OR
ANNUITY CONTRACTS
List policy/Contract Number(s):________________________________T_H_I_S_N__O_T_I_C_E__IS__F_O__R_Y__O_U__R_B__E_N_E_FIT AND REQUIRED BY 11 NYCRR PART 51 (INSURANCE
2. AuthoRizAtioN ANd Request foR disCLosuRe
REGULATION NO. 60)
BoaI nayf mnNsuiegciwtnoyinnYcsgooidrntkethrrtiaisoncgftoo.brremtpa,ilnaIcaaecumctoehunontritozeifntfthohiresmcuaontndioternarscfitrgownmeitdhm:aygceunFritrxeeandntdAinnAsntuhurYCADCeeitrnOONIOySerUNCNMeAUlLNaPAOInAEtTReSCnRYEdUuTISiRtICCtOOoyEOONNm&NNSFyWTTTOLAEReiIfRMTATxeEiHTCsPMAtHLTiTnsAESEsHg.TNuNEIrTlTNEiafHWSGenWUEciTLneRIAILHsRFCLuGEEEroNEIaAPNmNDnULSTcpESRUeRaOCORn,oHARyrLBANAEBSCPRESPEOEROPKOOOFEVLRRAIICDCILSYEIHDFOREAERNTIQNOAGUSNEUIYRNROEOUADFUINTER(MYTCICXnOeEaCIOsSiqOlPtGTNrouONIIuTNVrLeTAcGEfIRCsItaNAitxYYoLICNIOFncFOToGEoUsRmArIfNTTNpoAFHHSlDrNeuUIEStCNARneUNoSdANdUImYNOTfsMoYCTLprIIEMmFCCleEEOPAttI.OiNoRNnA:YLSTgIURCSRARtIIEhGEACSSeNNTUOECRILNDRTEequest for Funds Form)
Athene Annuity and Life Company
Insured/Annuitant Name:
Date of BirtPhO: LICSIEoScOiaRl SAeNcuNrUityITNYuCmObNeTrR(OACptTioSnTaOl):BE CHANGED THAT SETS FPO.OR. BToHx 1T5H55E, FDAesCMToSinOesF, ITAH5E03T0R6-A15N5S5AFCaxT: I8O6N6 709 3922
7700 Mills Civic Parkway, West Des Moines, IA 50266-3862
Print Owner Name:
AND ITS ADVANTAGES AND DISADVANTAGES TO YOU. YOUR DECCoInStIaOcNt uCs:OULD BE A GOOD ONE - OR A Telephone NMuImSTbAeKr:E - SO MAKE SURE YOU UNDERSTAND THE FACTS. YOU ASnHnOuiUtyLCDus:tomer Contact Center - Tel: 888 266 8489
Athene Annuity & Life Assurance Company of New York Pearl River, NY 10965
Address: Owner Signature:
Date:
City:
1.
CCAORMEPFAUSRLtILSaYOteSN:T,UUDNYTTILHZYiEpO:DUISACRLOE SSUURREE
STATEMENT, WHICH INCLUDES A SUMMARY RESULT YOU UNDERSTAND FUBLELYSUTRHEETEOFFFEUCLLTYOCFOTMHPELETTREAANLSLARCEQTIUOIRNE.D
SECTIONS.
Joint
Owner
THE DISCLOSURE STATEMENT IS REQUIRED SignDaEtuLIrVe:ERY OF THE POLIDCaYteO: R CONTRACT.
TO
BE
PROVINIDCEODMPTLOETYEOINUFONROMALATITOENRWTIHLLACNAUUSPEODNELAYS
IN
TRANSFERRING
FUNDS.
PLEASE NOTE: Some replacing companies require a signature guarantee, a medallion stamp and / or original
2. ASK THE COMPANY, OR AGENT OR BROKER FROM WHOM dYoOcuUmBeOntUs,GaHndT wYOillUnRotEaXcIcSeTpINt cGopLiIeFsE. To verify, please contact the replacing company for specific requirements.
To the best of my knowledge, all policies being replaced have been diIsNcSloUsReAdN. CE POLICIES OR ANNUITY CONTRACTS TO REVIEWClWienItTHInfYorOmUatiToHn E TRANSACTION. YOU
Agent Signature:
DateM: AY BE ABLE TO EFFECT THE CHANGES YOU DESIRE MORE? ADTVhiAs sNecTtAionGdEeOtaUilsSinLYforWmaItTioHn fToHr tEhMe O. wner(s)/Annuitant(s).
3. RepLACeMeNt iNfoRMAtioN Replacing Agent Name:
Address:
3. CONSULT YOUR TAX ADVISOR. THERE MAY BE UNFAVORABL?E TOAwXnIeMr/APnLnIuCitAanTtIO- PNleSasAe cSoSmOpCletIeAbToEtDh uWnleITssHthe owner and annuitant are the same. Be sure to provide a correct social security
THE CONTEMPLATED CHANGES TO YOUR EXISTING LIFE INSURnAuNmCbeEr oPrOtaLxICidIeEnStifiOcaRtioAn NnuNmUbeITr.Y
CONTRACTS.
? Joint Owner / Joint Annuitant - If applicable, please complete both unless the owner and annuitant are the same. Be sure to provide a
GA NumberA: s
a
general
rAulgee, nitt Nisuomftbeenr: not
advantageous
to
drop
or
correct social security number or tax identification number. change existing coverage in favor of new
coverage, whether issued by the same or a different insurance cAocmcopuannt yIn. foSrommateionof the reasons it may be
City:
disadvantageouSstaatree::
Zip:
? This section details the information for the existing company, the existing contract and/or account (note that the account type for the
1. The amount of the annual premium under an existing life insuerxaisnticneg cpoontlriaccyt mmuastybebecomlopwleteerd)t. han that
Telephone Number:
Fax Number:
called for by a new life insurance policy having the same or?simPihlaornebneunmebfeitrs-.TAhentyranresfperlaccomempaenyn'st pohfontehenumber is required for follow-up contact. same type of policy will normally be at a higher premium rate ba? sedSturepetoAndtdhreessin- sAunraeddd'rsetsshies nreaquttiraedin, eadstaregetea.ddress is preferred.
? Existing Contract / Policy / Account Number - A correct account number is required for all transfers. If there is a separate fund name,
4. pRoposed AtheNe ANNuitY & Life AssuRANCe CoMpANY2.of SNinecwe tYhoeRinkitpiaRl ocodsutsCotf a life insurance policy are charged againstthtishceancabsehlisvteadluoen itnhecraeccaosuenst itnyptehlienee. arlier
Product Name and Policy Number (if available):
life insurance policy years, the replacement of an old life insu?ranAccecopuontliTcyypeb-yPaleanseewlist oacnceournetstuypltes(ii.ne. ItRhAe, 403(b), non-qualified) or Name of Fund.
20698 20698
*20698031801* 3.
policyholder sustaining the burden of these costs twice. AnnSuecittiyonco1n-tOranclytsfours1u0a3l5lyExccohnantagien provision
for surrender charges, therefore a replacement involving annu?ityCcoomnptlreatectSsecmtioany1rOesNuLlYt.in the imposition
of surrender charges.
? Owner(s) must sign and date this section ONLY if transfer is a non-qualified life insurance or non-qualified annuity.
The
incontestable
ver. 03/18 Page 1 of 1
and suicide clauses
begin
anew
in
a
new
li?fe
inIf sthueraonwcneer(ps)olilviecsy.inTahciosmcmouunldityrpersoupeltrtyinstaate,
the
spouse's
signature
is
required
by
the
transfer
company.
Community
property
claim being denied under the new life insurance policy that wousltdatehs:aAvZe, bCAe,eInD,pLAa,idNMu,nNdVe,rTXth, We Ali,feand WI.
insurance policy that was replaced.
Section 2 - For all transfers that are NOT 1035 exchanges
? Complete Section 2 ONLY.
4. An existing life insurance policy or annuity contract often has? moOrwenefra(sv)omruasbt lseignpraondvidsaiotentshitshseacntioan nfoerwall qualified plans and any non-qualified plan transfers OTHER THAN life insurance.
life insurance policy or annuity contract in areas such as loan?intIef rtehestorwanteer(,s)sleivtetsleinmaecnomt mopuntiitoynpsro,perty state, the spouse's signature is required by the transfer company. Community property
disability benefits and tax treatment.
states: AZ, CA, ID, LA, NM, NV, TX, WA, and WI.
2069620696
*20696011701*? Full or Partial Liquidation - Please check the appropriate box for a full or partial liquidation; if partial, please indicate dollar amount or percentage. ver. 01/17 Page 1 of 2 Acceptance by Athene Annuity and Life Company or Athene Annuity & Life Assurance Company of New York - (Page 2, Section 2) ? Please check to indicate which type of account the funds are being transferred INTO.
1340513405
ver. 03/18
Athene's process for Regulation 60 business
Athene will send the appropriate forms to the Replaced Company.
Once received, the Replaced Company will complete its portion of the Disclosure Statement (Appendix 10A or 10B) and send it back to Athene. If the Replaced Company does not respond within 20 days, Athene will ask you to provide a good faith estimate of the values required to complete the Disclosure Statement. You may rely upon information from the Replaced Company, such as a current account statement, to obtain those values.
? Form 20694, Appendix 10A: Used if replacing a life insurance policy.
? Form 20695, Appendix 10B: Used if replacing an annuity contract.
When you receive the partially completed Disclosure Statement from Athene, you'll need to complete the section titled
"Agent's or Broker's Statement" as shown in the example below. Once the form is completed in full, you must send it
back to Athene. We will not send out any transfer paperwork and cannot issue the annuity contract until the complet-
ed Disclosure Statement is received by Athene.
ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK
2.
DISCLOSURE STATEMENT CONTINUED:
2. SUMMARY RESULT COMPARISON:
For
more
than
one
replacement,
the
"Summary
Result
Comparison"
section
of page 3 should include THE PROPOSED ANNUITY Surrender Value To Be Invested $
a
separate comparison for IF YOU CONTINUE YOUR CURRENT ANNUITY Current Value $
each
replaced
annuity
and
proposed
annuity,
and
a
composite
of
the
combined
replaced
annuities and if Variable Annuity
Hypothetical rates of return
the
proposed
annuity. The if Variable Annuity
Hypothetical rates of return
top
half
of
page
3
needs
to
be
completed
for
each
replacement
based
only on the account At
At
Guaranteed Current @ 0%
v@a6l%ue@b12e%ing
moved. At Guaranteed
AnCuArratendt d@it0i%ona@l6%pag@e12%
3
should
be
completed
and
should
reflect
the
sum
of
the
multiple
account
vraatelues
rraete placed
and
the proposedrate SUrreNDer VALUe
annruateity
based
on
all
the values of all replacements combined.
$
$
$
$
$
in 5 Yrs $
$
$
$
$
$
$
$
$
$
in 10 Yrs $
$
$
$
$
DeATH BeNeFiT
Important Reminders:
Exc$erpt tak$en fro$m fo$rm 20$ 695,inA5 Yprspe$ndix 1$ 0B $ $
$
$
$
$
$
$
in 10 Yrs $
$
$
$
$
AGENT'S OR BROKER'S STATEMENT:
Q 1-2: Avoid generic, "one-size-fits-all" recommendations
1. The primary reason(s) for recommending the new annuity contract is (are):
when providing background for selling products to clients.
Instead, provide a differentiated, reasonable basis for each
2. The existing annuity contract cannot meet the applicant's objectives because:
recommendation to replace an existing product.
Q 3: Please list all advantages (at least one). You may not say "no," "none," or "n/a." You must list at least one advantage of continuing the existing annuity contract (e.g., out of the surrender charge period).
Q 4: Surrender Charges must be disclosed in full for both the existing and recommended contracts.
Remarks: Use this section to provide additional clarity to your recommendation. For example, use this section explain if a partial replacement is being recommended, or to describe a transaction fee or rider charge.
*One box must be checked.
Note - Athene sales material is required to be used at the point of sale; therefore, this question must always be answered yes. Any sales material not created by Athene must be submitted to and approved by Athene prior to use. After Athene approval, any sales material not created by Athene, but used at the point of sale, must be submitted with the Regulation 60 paperwork.
You must sign and date all forms.
The completed Disclosure Statement will be included with the annuity contract issued by Athene. It is imperative that the annuity contract be delivered promptly to the client so he/she may review the Disclosure Statement. If the client determines that the replacement was not in his/ her best interest, he/she may elect to free look the annuity
3. The advantages of continuing the existing annuity contract without changes are:
ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK
2.1
4. The surrender charge, if my client replaces his or her existing annuity contract is ___% or $______.The new annuity my client is applying for imposes a new surrender charge as follows: (Describe percentage rate of surrender charge for each year in which a surrender charge is imposed)
*20695011703*
20695
ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK ver. 01/17 Page 3 of 4
REMARKS:
2.1
4. The surrender charge, if my client replaces his or her existing annuity contract is ___% or $______.The new annuity my client is applying for imposes a new surrender charge as follows: (Describe percentage rate of surrender charge for each year in which a surrender charge is imposed)
Sales material, including any proposal, was used in the sale. No sales material or proposal was used in this sale.
if more than three existing annuity contracts are to be affected by this transaction, or if more than one new annuity contract isRpErMopAoRsKedS,:Section 1 of this Disclosure Statement must be completed for such additional annuity contracts. in addition, a composite comparison shall be completed for all existing annuity contracts to all proposed annuity contracts. Sales material, including any proposal used, has been provided to the insurer. Copies of the sales material and any proposal have also been given to the applicant.
I havSeapleesrsmoantaelrliyal,cionmclupdleintegdatnhyisprfoopromsaln, dwacserutsifeydthinathiet issacleo.rrect to the best of my knowledge and ability.
DateN(omsma/ldeds/ymya)terial or propSoisganlawtuarseuosfeAdgienntthoisr Bsarolek.er:
if more tha/ n three /existing anXnuity contracts are to be affected by this transaction, or if more than one new annuity contract
is proposed, Section 1 of this Disclosure Statement must be completed for such additional annuity contracts. in addition, a
composite comparison shall be completed for all existing annuity contracts to all proposed annuity contracts. Sales material, Iinhcelurdeibnyg aacnkynporowpleodsagleutsheadt, Ihraescbeeiveendparonvdidreedadtotthheeainbsouvreer."DCiospcileossuofrethSetsaatelemsemnat"te. rial and any proposal have also been
gDivaeten(tmo mth/edda/pypyl)icant.
Signature of Applicant:
I have per/sonally /completedXthis form and certify that it is correct to the best of my knowledge and ability.
DDaattee ((mmmm///dddd//yyyy)) /
/
/
SXSiiggnnaattuurree ooff AApgpelnictaonrtB: roker: X
I hereby acknowledge that I received and read the above "Disclosure Statement".
Date (mm/dd/yy)
Signature of Applicant:
/
/
X
Date (mm/dd/yy)
Signature of Applicant:
/
/
X
and have the premium refunded to the existing carrier.
Failure to deliver the annuity contract in a timely fashion
could impair the Replaced Company's ability to reinstate a
surrendered policy. T*h2is06c9o5u01ld17r0e4s*ult in tax consequences
20695
ver. 01/17 Page 4 of 4
for the client and in a complaint about the delivery of the
contract and the handling of the free look.
*20695011704*
20695
ver. 01/17 Page 4 of 4
All completed Reg. 60 forms can be mailed, faxed or uploaded to Athene as follows:
Mailing Address:
Overnight Address:
P.O. Box 1555 Des Moines, IA 50306-3862
7700 Mills Civic Parkway West Des Moines, IA 50266-3862
Fax:
Online Submission:
866-709-3922
Use our Document Upload Tool on Athene Connect
We are here to assist you every step of the way. Once paperwork is received by Athene, in good order, we will review each application on a case by case basis and process accordingly. We will let you know throughout the process if additional information is needed or issues with the Replaced Company arise.
Athene does not encourage or condone the systematic or deliberate replacement of existing life insurance polices and/or annuity contracts (sometimes referred to as "churning and/or twisting") as a marketing practice or method of doing business. This includes not only replacement of other companies' policies and contracts, but the replacement of Athene policies and contracts as well. At the same time, we acknowledge that replacements are not always improper and may, in appropriate situations, be in the best interest of the client.
Questions?
Contact our Customer Contact Center at 888-ANNUITY (888-266-8489)
A decision to recommend the purchase or exchange of an annuity should be based on a careful analysis of the information gathered from your client. By making sure your client understands the features, benefits, risks and costs associated with the annuity, you can help ensure client satisfaction and protect your business.
If you have questions regarding the suitability of an Athene product, or you need assistance to determine if a replacement is beneficial to your client, please visit Athene Connect where you can find helpful information and additional tools under the Rules & Guidelines tab.
You may also contact your Athene sales partners. While we cannot make a suitability determination over the phone, we are happy to discuss each individual case and let you know of any questions or concerns we may have based on the information you share.
Athene Annuity and Life Company, headquartered in West Des Moines, Iowa, and issuing annuities in 49 states, and D.C., and Athene Annuity & Life Assurance Company of New York, headquartered in Pearl River, NY, and issuing annuities in New York, are not undertaking to provide investment advice for any individual or in any individual situation, and therefore nothing in this should be read as investment advice. The term "financial professional" is not intended to imply engagement in an advisory business with compensation unrelated to sales. Financial professionals will be paid a commission on the sale of an Athene annuity.
ATHENE ANNUITIES ARE PRODUCTS OF THE INSURANCE INDUSTRY AND NOT GUARANTEED BY ANY BANK NOR INSURED BY FDIC OR NCUA/NCUSIF. MAY LOSE VALUE. NO BANK/CREDIT UNION GUARANTEE. NOT A DEPOSIT. NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY. MAY ONLY BE OFFERED BY A LICENSED INSURANCE AGENT.
For financial professional use only. Not to be used with the offer or sale of annuities.
Athene specializes in innovative high-value fixed annuities that help meet your clients' long-term financial goals. We see every day as an opportunity to set the bar even higher by providing training and sales support you can count on to grow your business.
20892
Athene Annuity & Life Assurance Company of New York One Blue Hill Plaza Suite 1672 Pearl River, NY 10965
(11/18) NY
................
................
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