New York State Office of General Services



Request for Training Services (RTS)

Instructions and Template

Prepared by: New York State Office of General Services,

Procurement Services Group

Date Issued: 3/20/01

Date Revised: 06/25/02

Table of Contents

RTS Template Instructions 1

General Instructions: 1

Instructions by Section 2

I. Overview 2

II. Training Requirements 3

III. Project Terms and Conditions 4

IV. Standard Bid Format 5

V. Evaluation and Selection 6

VI. Developing an Evaluation and Selection Process 7

VII. Attachments from OGS/PSG 8

VIII. Attachments from 9

RTS Template 10

RTS Template Instructions

User/Purpose: The issuing entity may use this template to create the Request for Training Services (RTS) specification of the mini-bid. Follow along with these instructions as you work with the RTS.

General Instructions:

1. Assign your project a Project Name and a unique, internal Project Code. For State agencies, we suggest the following algorithm

(3 character agency code (e.g. DOH, TAX, WCB, etc)

(current year in which project was initiated (e.g. 20000, 01)

(sequential # (01, 02, 03) representing the 1st project, 2nd project, 3rd project of the year (e.g. DOH2000-02, OMH2001-01, WCB2002-05)

2. Review the RTS template and use the template as a guide to prepare the training specifications.

3. Determine the one or more Categories of Expertise and Type of Service on which your training focuses. Refer to the Sample Letters and Forms Packet for definition of each of the Categories of Expertise or to the OGS PSG web site at:



under Type of Service (Glossary of Terms) and Categories of Expertise (Glossary of Terms).

When requesting off-the-shelf type of training such as WORD, WordPerfect, Excel, Access, etc., the category is under the Platform Specific categories of Application Development and Systems Management (MF, MR, PC).

1. Review the RTS template and use the template as a guide to prepare the information about the training services that are required for your project.

4. Replace capitalized text within brackets < > with appropriate text. For example: replace with your entity name and/or acronym.

5. For underlined and capitalized text within brackets (for example: ), refer to the Instructions by Section for specific information about the item and make the appropriate replacement.

2. You may modify the OGS language provided in the template to the extent that it is not in conflict with the Back-Drop Contracts Terms and Conditions awarded under RFP# S960275-E. The Terms and Conditions are uniform for all Contracts. Refer to the Mini-Bid Guidelines’ appendices for terms and conditions. All questions should be directed to OGS/PSG.

3. Change the section and paragraph heading styles as necessary to meet your needs.

6. Make sure the OGS Attachments are listed in the RTS’s Table of Contents. It is important to leave the attachment numbers “as is”. If an attachment is not used in the RTS, indicate “Not Used” in the Table of Contents and do not include it in the OGS Attachment section of the RTS.

4. When you have completed your Request for Training Services, refer to the Mini-Bid Guidelines for information on the next step in the mini-bid process.

7. Local government/other authorized users: Where the text refers to the Office of the State Comptroller (OSC), authorized users other than State Agencies who are not required to obtain OSC approval will replace the references to OSC with the appropriate control or authorizing unit.

8. Where the projected cost for Training (Live, CBT, VBT, WBT, IWBT) is expected to be less than $50,000.00, the procurement can be done under the Discretionary Buying Thresholds without a formal competitive process. General Instructions and a template are available on the OGS web site for purchases through this process.

Instructions by Section

This portion of the RTS Template and Instructions contains instructions for adding specific information about your project to the RTS template. The instructions are organized to follow the structure of the RTS itself. Some sections of the RTS do not require special instructions and therefore no instructions will appear in the Instructions by Section. If you have a question about any section of the RTS, contact OGS/PSG.

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For example, an instruction for section III. Project Terms and Conditions, subsection A. Consultant Responsibilities, would look like this:

Figure 1: Sample Instruction

To add information about your project to the RTS:

1. Match each instruction (denoted by q) to the corresponding section, subsection letter and/or paragraph number in the RTS.

2. Read each instruction and adjust accordingly the corresponding text in the RTS.

3. When you have completed the instruction, place a check mark in the q next to the instruction item and remove the or notation from the RTS text.

I. Overview

Purpose of

q : Compose an introduction about your entity for bidding contractors.

General Description of the Training within Context of the < ENTITY NAME> Mission

q : Describe the short and long term goals for your entity and how this training project will help you reach your goals.

II. Training Requirements

A. Specific Training Requirements/Expectations

q : Consider the following items when specifying training requirements. Due to expense of publishing Course Materials, request only 2 or 3 "samples" of course materials rather than complete books for all courses.

|Course Length |Course Outline |

|Course Description |Expected Student Outcomes |

|Course Objective |Training Location(s) |

|Target Audience |Special Training Logistics |

|Number of Students |Instructor Qualifications |

|Multiple Sessions |Technical Support |

|Schedules |References |

| | |

q : Identify clearly and precisely if your project requires training at multiple skill levels on a specific topic (for example, basic, intermediate, and advanced training). As long as the multiple skill level training is delivered at predetermined intervals, confined to a specific training topic (such as a specific software package or proprietary technique), and these requirements are clearly stated in the RTS, a single bid is acceptable.

q : Identify the minimum criteria that each bid must meet in order to be considered for evaluation. For example, one year of experience in teaching each course required by this RTS, Certification by Microsoft to teach Visual Basic, Training facility/ies is/are licensed by the NYS Education Department), etc.

Consider whether it is important for you to require that the training be arranged to accommodate 1 student per PC to afford the most optimal learning environment and make it a mandatory requirement.

Note: It is recommended that the following be included as a mandatory requirement:

Employers are required by Federal law to verify that all employees are legally entitled to work in the United States.  Accordingly, this Issuing Entity reserves the right to request legally mandated employer held documentation attesting to the same for each consultant assigned work under any project awarded as a result of this solicitation.  In accord with such laws, this Issuing Entity does not discriminate against individuals on the basis of national origin or citizenship.

Note: Will earning college credits be a consideration? If it you need to inform the potential bidders so that they can include the cost associated with any exam(s) which may be required.

Note: The weight of all factors included in the evaluation will be identified in the Evaluation Methodology section of this RTS, even if all criteria are evaluated on an equal basis.

q : If this project involves Internet/Intranet Web curriculum development and/or training the following text must be included in the RTS:

Any custom applications or programming delivered as part of a project shall comply with NYS Office for Technology Policy 99-3, titled, "Universal Accessibility for NYS Web Sites (Supplement to 96-13)", dated September 30, 1999 (), which requires that all NYS agencies' web sites provide universal accessibility to persons with disabilities. The State of New York has adopted the W3C Web Content Accessibility Guidelines.

() as a means to provide access to NYS agency web sites and the content therein. The Prime Contractor agrees to apply the most current version of these guidelines and conform with level "A" of the guidelines, satisfying all priority one checkpoints, as respects any custom applications or programming delivered pursuant to the project.

q : As a result of changes relative to "remanufactured components" the terms & conditions of the back-drop contracts for IT Services (formerly computer Consulting, Systems Integration, Training, On-Going Services, Maintenance & Support) specifically Appendix B, paragraph 8 has been revised as follows below. All solicitations which may result in bid submissions involving "remanufactured components" must include the language presented below in its entirety in the specifications:

"Used, re-manufactured, refurbished, damaged or obsolete items are not acceptable unless otherwise provided for herein or in the individual bid documents or approved by the Commissioner. Such items, if offered or delivered, shall be rejected and the contract may be canceled at the contractor's expense. Notwithstanding the prohibition against used, re-manufactured, refurbished, damaged or obsolete items as set forth in this paragraph, vendors are encouraged to use secondary or recycled materials in the manufacture of products to the maximum extent practicable without jeopardizing the performance or intended end use of the product unless such use is precluded due to health and welfare or safety requirements or product specifications."

III. Project Terms and Conditions

A. Protocol for Delivery of Training

q Paragraph 2, : Be specific in terms of any special considerations which the training instructor must take into account, for example different regions, travel considerations, etc. Prepare a chart of the number of students targeted for each course within each region (if applicable).

q Paragraph 5, : If your entity is not a New York State agency, replace this paragraph with the following text:

“This project is targeted to commence upon project award and is expected to be completed no later than .

q Paragraph 5, : It is important to identify the time frame of this project. You may express it in terms of months, years, or weeks. This will assure that all proposals will use the same approach to calculate the training costs.

D. Travel & Expenses

q Review carefully the new information on travel and expenses in this section of the RTS.

IV. Standard Bid Format

q Paragraph 3, D. Financial, : If Travel is expected with regard to this training, state so in this section of the RTS. Detail as best as you can the frequency, duration, and location of the travel. (Example: the instructor may be required to travel to the entity site.)

Travel associated expenses cannot be itemized by the bidder but must be incorporated into the rates bid. It is necessary to detail in the PD any anticipated travel. Contractors are advised to bid either "at home rate" when not in travel status and a "travel rate" when in travel status. They are not reimbursed for travel time to get to and from the project site. If travel is anticipated with this project, replace this paragraph with the following text:

“Travel to is estimated to be for a period of ."

Also include the applicable "scenario" from the following examples and change it so it accurately reflects the project's travel/non-travel requirements:

Scenario #1: You are an Albany, NY based firm and you are submitting a mini-bid bid for a project which is New York City, NY based 100%. Your firm would be in "travel status" for the project's duration and your bid would reflect the "travel rate" (never higher than contract rate).

Scenario #2: You are an Albany, NY based firm and are submitting a mini-bid bid for a project which is Albany, NY based 100%. Your firm would be in "at home status" for the project's duration and your bid would reflect the "at home rate" (probably less than your "travel rate").

Scenario #3: You are an Albany, NY based firm and are submitting a mini-bid bid for a project which requires trips to New York City, NY 50% of the time. (In an actual situation, the duration and frequency would be defined in the specifications.) Your firm would be in "at home status" for 50% of the project and in "travel status" for 50 % of the project. Your bid would reflect the "at home rate" and the "travel rate".

Remember! Project rates must not exceed the contract rates or bid may be rejected by the entity in whole or in part.

PLEASE NOTE: A consultant will not be reimbursed by the state for "commuting time" - time spent getting to and from the "work site". Contractors will have to factor in the "commuting time" costs into their mini-bid rates since the state will not reimburse any of these costs.

Refer to the Travel Policy web site at: for the most current guidelines and reimbursement allowances.q Paragraph 9, : If your entity elects to hold a Pre-Proposal Conference, add the following text as Paragraph 9 to your RTS:

“A Pre-Proposal Conference will be held to provide additional explanation of the project. Specifics about this Conference can be found in the Cover Letter that accompanies this Request for Training Services.”

OR, if your entity elects not to hold a Pre-Proposal Conference, add the following text as Paragraph 9 to your RTS:

“Participating Contractors will have an opportunity to submit questions regarding the contents of the Request for Training Services after receipt of the RTS and before Proposals are due. Specifics about submitting questions by fax, e-mail, or mail can be found in the Cover Letter that accompanies this Request for Training Services.”

V. Evaluation and Selection

Section V of the RTS template contains an Exhibit that you can use as a guide to developing a method for evaluating bids. Review the Exhibit and the section on “Developing an Evaluation and Selection Process” that follows. Customize the Exhibit to satisfy your objectives. The evaluation methodology must be completed before bids are received and opened by the issuing entity.

A. Evaluation Criteria

q Paragraph 2a and 2b, and : Identify the weight (%) that you will use to evaluate the Technical Component (TC) and the Financial Component (FC) of the project. For example, the technical component might be 80%, and the remaining financial component would be 20%.

Note: and when added together must total 100%.

B. Technical Component: Proposal Evaluation and Criteria/Weight

q Paragraph 1, : List qualifying criteria and what would comprise a passing grade. The qualifying criteria would have had to be described within the Request for Training Services to be included in the evaluation.

q Paragraph 2, : Identify the weight (%) that you will use to evaluate the “Quantifier” sub-component of the Technical Component.

q Paragraph 3, : Identify the weight (%) that you will use to evaluate the “Overall Effectiveness and Ease of Implementation, Operation and Maintenance” sub-component of the Technical Component.

Note: and when added together must equal .

For example, you might weight the “Quantifier” sub-component at 70% and the “Overall Effectiveness and Ease of Implementation, Operation and Maintenance” sub-component at 10%. (70% + 10% = 80%, the total weight assigned to the technical component.)

q Paragraph 3, : The elements listed here (a through e) would have had to be described within the Request for Training Services to be included in the evaluation. Add or modify as relevant to your RTS.

C. Financial Component: Project Cost

q Paragraph 1, : Identify the weight (%) that you will use to evaluate the Financial Component (FC) of the project.

OSC recommends that the Financial component carry a weight of no less than 25%. If proposing less than 25%, contact OSC prior to sending out solicitation.

Costs will be independently evaluated with the lowest cost awarded the maximum available points (e.g. 25, 30, 100 points, etc.). Other bids will be rated based on the maximum points awarded to the lowest cost bid. Note: OSC will not approve zero (0) points to be assigned to any bid.)

VI. Developing an Evaluation and Selection Process

Use the following procedures to develop an evaluation and selection process: (These procedures are based on New York State Finance law and provide some additional guidance in devising the methodology by which bids will be reviewed.)

1. Multiple Awards. Establish the criteria by which you will select a contractor to perform your project. If opting to award to more than one Contractor, this must be stated in the PD and RTS and take the following format: " reserves the option to award to up to ___ of Contractors".

You must explain in the RTS the order of assignments of work where there are multiple awards. For example if there are three awardees, they will be designated as Primary, Secondary, Tertiary. The Primary Contractor will be given first opportunity to satisfy the needs of the tasks/assignments; then the Secondary; then the Tertiary.

One of the most important aspects of selecting the contractor(s) for a project is the method of evaluation. All of the evaluation criteria must be described in the RTS so that the Contractors who are bidding on these projects have a clear understanding of the minimum requirements and the method by which the bids will be evaluated.

Typically, evaluations have two components: Technical and Financial. Once all of the technical components are compared among all bids, a separate comparative analysis is undertaken for the Financial component, and a method is devised to combine the results of the two comparisons. The winning proposal(s) will be the proposal(s) deemed to be most advantageous to the State, providing the Best Value in terms of “quality, cost and efficiency”, pursuant to Article XI of the New York State Finance Law.

Wherever possible, quantitative analysis should be used to measure the quality of the Technical component. Such criteria could include but are not limited to:

1. Qualifications and Experience of proposed staff as set forth in RTS

2. Work plan and methodology of bidder

3. Bidder’s overall past performance

4. Experience of the bidder in providing the specific technology and/or service

2. Rank the relative importance of the evaluation criteria.

Develop a methodology for ranking the relative importance or weight of the criteria. Methods may include:

5. Criteria A is twice as important as Criteria B

6. Criteria A is more important than Criteria B

7. All criteria will be weighed equally

3. Rate the proposals you receive from bidders.

Develop a scale of measures to evaluate the responsiveness of each proposal. In other words, “How well did the offerer measure against each criterion?” Measure may include:

8. Quantitative – a numerical scale in which the higher the score the closer the bidder came to satisfying the criterion (e.g. 0 = unacceptable and 3 = meets and surpasses the criterion).

9. Qualitative – a narrative description of the acceptability of the proposal (e.g. poor, satisfactory, superior).

Depending on the criteria, one or the other type of measure may be applied. It is important to document the justification for the rating, and to apply the evaluation methodology uniformly across all proposals.

You are required to advise bidders of the relative importance or weight of each of the technical components, and of the technical versus the cost criterion, even if all criteria are weighted equally. You are not required to disclose the detailed criteria or the weight of the individual technical evaluation measures.

VII. Attachments from OGS/PSG

The actual attachments can be found in the “Request for Training Services (RTS) Attachments Packet” that is provided by OGS/PSG. The packet contains additional information about the forms.

q : Follow these guidelines when adding the OGS/PSG attachments:

1. Attach the OGS Attachments. The standard OGS Attachments are identified by their assigned numbers. Do not change this numbering scheme.

2. List all of the OGS Attachments in the RTS’s Table of Contents. If an attachment is not used in the RTS, indicate “Not Used” in the Table of Contents and do not include it in the OGS Attachments section of the RTS.

3. New York State Agencies are required to use Attachment 2: Cost Estimate for Training as it must be included in the OSC bid evaluation packet. Modifications to the Attachment 2 form are permitted as long as the “Per Student” cost is given.

VIII. Attachments from

You may include your own attachments with the RTS.

q : Follow these guidelines when adding your entity’s attachments:

1. Include Attachment A: Travel Reimbursement Guide with each RTS, regardless of whether or not travel is anticipated for the project. Attachment A can be found in the RTS Attachments Packet.

2. Attach your own attachments as needed to provide additional information to contractors; identify them with letters (B, C, etc.) so these attachments will not be confused with the OGS/PSG Attachments.

RTS Template

To copy the actual RTS template (that begins on the top of the next page) to its own file where you can add information that is specific to your project:

1. Click at the top of the next page and drag the mouse to the end of the document to mark all text.

2. Select Edit>Copy from the menu bar to copy the marked text to the MS Windows clipboard.

3. Open a new document. (Select File>New from the menu bar.)

4. In the new (blank) document, select Edit>Paste from the menu bar to paste the text in the clipboard to the new document.

5. Save the new document with a unique name.

REQUEST FOR TRAINING SERVICES (LIVE/INSTRUCTOR-LED)

for the

Prepared By:

Date:

TABLE OF CONTENTS

SECTION PAGE

I. OVERVIEW

A. Purpose of

B. General Description of the Training within Context of the Mission

II. TRAINING REQUIREMENTS

A. Specific Training Requirements/Expectations

B. Specific Services Provided by the to the Consultant

III. PROJECT TERMS AND CONDITIONS

A. Protocol for Delivery of Training

B. Support Guidelines

IV. STANDARD BID FORMAT

V. EVALUATION AND SELECTION

A. Evaluation Criteria

B. Technical Component: Proposal Evaluation and Criteria/Weight

C. Financial Component: Project Cost

VI. ATTACHMENTS from OGS/PSG

Attachment 1 – Training Course Requirements Form

Attachment 2.0 – Cost Estimate for Training at Location

Attachment 3 – Instructor Technical Skill Checklist

VII. ATTACHMENTS from

Attachment A ….

I. OVERVIEW

A. Purpose of

B. General Description of the Training within Context of the Mission

II. TRAINING REQUIREMENTS

A. Specific Training Requirements/Expectations

1.

2.

The following are the minimum qualifications which the consultant (Consultant is synonymous with Trainer) must consider in preparing the Proposal: (i.e., certifications, minimum number of year’s experience, etc.):

The will evaluate each Contractors bid based on the concept of “Best Value”. This means that the bid(s) which “optimizes quality, cost, and efficiency among the responsible and responsive bidders” shall be selected for award (State Finance Law, Article 11, Section 163). Refer to Evaluation Methodology for any factor(s) which will be included as part of the evaluation.

B. Specific Services Provided by to the Consultant

will provide the following to the consultant:

1) who will be available for technical and/or administrative assistance.

2) Classroom availability, hardware and software configuration.

3) Training site logistics (e.g. terminals, PCs, network, security/access protocols, training equipment, etc.)

III. PROJECT TERMS AND CONDITIONS

A. Protocol for Delivery of Training

1) The Consultant is expected to comply with the terms of the OGS/PSG IT Services Back-Drop Contract.

2) Training needs are as follows:

10.

11.

3) Training will be performed at the .

4) The following State holidays may need to be considered during the course of this project:

New Year’s Day

Martin Luther King Day

Lincoln's Birthday (floater)

President’s Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Election Day (floater)

Veteran’s Day

Thanksgiving Day

Christmas Day

5) This training is targeted to commence on project award by OSC and is expected to be completed no later than C.O.B. .

6) The contractor will submit an invoice to the for payment of the Training. Payments will be made in accordance with a mutually agreed upon time frame.

7) reserves the right to terminate the project at any given time either prior to award or after based on conditions/situations such as:

12. Budgetary constraints

13. Additional in-house staffing resources

14. Insufficient demand

15. Training needs satisfied

8) If the cannot meet the minimum number of students requirement for a particular training session, the options available will be to either:

16. Attend another publicly held class on the next available date

OR

17. Reschedule the class for a day and time mutually agreeable to the Contractor and the .

Note: Under no circumstances will there be cancellation charges by either the contractor or the State in the event of class cancellations. Every effort will be made by all parties to avoid cancellations.

B. Support Guidelines

Telephone Support: Contractor will provide unlimited telephone support to for material covered in a course and/or course outline for at least three (3) months following the course.

Service Level: Contractor will guarantee to respond between 7:00 a.m. and 5:00 p.m. and within four (4) business hours of being contacted with a request for support.

Telephone Number: The support telephone number will be a local or a toll-free number.

Electronic Mail: The Contractor may supplement telephone support services through an electronic mail process proposed by the Contractor an approved by .

IV. STANDARD BID FORMAT

1) will assign a staff member to act as the liaison for the and as a primary contact for the Consultants, and PSG. will answer all questions regarding the Training to be held for the .

2) Vacation schedules of staff who will be attending the Training will be provided so that the Consultant may plan accordingly.

3) The Consultant Proposal for Training will be composed and presented in the following format and order:

I. Introduction – Give a brief description of the training proposed as it pertains to the Request for Training Services.

II. References – Provide a minimum of two references who will testify to the contractor’s ability to perform the type of training requested by the . will contact these references and document the results of these contacts. A contractor will be made ineligible for consideration in the final bid award if this requirement is not satisfied.

III. Training Services Proposed – Provide a detailed description of the training services, which is clearly defined in terms of contents, format, duration, etc. Contractor may use the Training Course Requirements Form (Attachment 1) on which to provide this information.

IV. Financial - Provide the amount to be charged to the to complete the training.

The Consultant firm will provide a Training Fixed Cap Cost Estimate for Training (Per Student) (refer to Attachment 2). Submit one form for each course offered.

4) reserves the right to disqualify any Contractor that does not adhere to the bid format requested by the .

5) reserves the right to reject all bids submitted for the training services requested.

6) reserves the right to select more than one Contractor to provide the training requested.

7) The Contractor will provide a resume for each instructor recommended for this project. The resume will be referenced to verify that the instructor has met the minimum requirements (i.e., years of experience, certification, etc.) requested in this Training Requirements document. The Contractor will complete Attachment 3, Instructor Technical Skill Checklist, as a means of facilitating the evaluation process.

8)

9)

10) Section 73 of the Public Officers law imposes constraints relative to State employees doing business with the State as follows:

a) No State employee shall sell any goods or services having a value in excess of twenty-five dollars to any state agency unless such goods and services are provided pursuant to an award or contract let after public notice (Contract Reporter) and competitive bidding.

b) Where the competitive bidding process is not followed to meet an agency's need for goods & services, action should be taken during the procurement to determine whether the seller is a State employee.

c) If it is determined that the seller is a State employee, the procurement should be cancelled or suspended. The recommended resolution in most instances is to seek to make the pruchase from an alternative source, avoiding the appearance of either a conflict of interest or favoritism to the State employee.

V. EVALUATION AND SELECTION

A. Evaluation Criteria

1) The evaluation of the written proposals may require any of the following methods of clarification and validation:

a) Proposal presentations

b) System demonstrations

c) Telephone, e-mail, mail, etc., correspondence with authorized Consultant representatives

2) The Technical and Financial components of the bids will be evaluated separately bearing the weight assigned below:

a) Technical Component =

b) Financial Component =

Note: Please be advised that any contractor who submits a mini-bid proposal where the rates exceed its firm's back-drop contract rates, depending on the language in the project specifications, the Issuing Entity will either :

a) Disqualify/reject the entire proposal from further consideration OR

b) Disqualify the consultant whose rates were excessive

There will be no opportunity to correct the cost information under these circumstances.

3) A proposal shall be deemed unresponsive if it fails to meet the minimum proposal criteria defined in and . Non-responsive bids will not be evaluated or ranked.

4) All proposals deemed responsive to the proposal criteria shall be ranked based upon the combined evaluations received for the Technical and Financial components of the bids.

5) The reserves the right to award all or part of this project.

B. Technical Component (): Proposal Evaluation and Criteria/Weight

The Technical Evaluation will be organized into three (3) categories:

1) Qualifiers (Pass/Fail) – This is a Pass/Fail Category in which the Consultant must meet minimum evaluation criteria to receive a passing grade. Failure to do so will result in disqualification. The qualifying criteria are as follows:

9.

10.

11.

2) Quantifiers ( of the Evaluation Rating) – Consultants who meet the minimum qualifying criteria will be scored and rated for each of the project’s Technical Requirements. Consultants not meeting qualifying criteria would have been disqualified and, therefore, will not be scored or rated. Scores will be assigned to responses to each of the project’s Technical Requirements within this Request for Training Services on the following basis:

Score of:

1 = meets minimum requirements

2 = exceeds minimum requirements

3 = substantially exceeds minimum requirements

3) Overall Effectiveness and Ease of Implementation, Operation, and Maintenance ( of the Evaluation Rating) – A score from 1 to 3 will be assigned to take into account the following:

a) Resource commitment and level of effort (initial and on-going) to implement, operate and maintain the proposed solution.

b) Compatibility and ease of use of hardware and software components required to implement the solution(s).

c) Value-added to the infrastructure.

d) Overall effectiveness of the proposed solution(s), including expected return on investment.

e) Extensibility of the proposed solution(s) to all the to meet future needs.

C. Financial Component (): Project Cost

1) Cost for

VI. ATTACHMENTS from OGS/PSG

VII. ATTACHMENTS from

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