SEPTEMBER 2019 - NAAA

SEPTEMBER 2019

CONVENTION HIGHLIGHTS

Pages 9 & 10

THE OFFICIAL MAGAZINE OF THE NATIONAL AUTO AUCTION ASSOCIATION

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IN THIS ISSUE

ON THE BLOCK MAGAZINE VOL. 6 NO. 5

On the Cover: Rockin' NAAA's 71st Annual Convention with their timeless hits and chart toppers from the `70s and `80s will be the popular gold- and platinum-record selling band 38 Special in a live concert exclusively for NAAA members!

09 Convention Highlights Sports legend Deion Sanders, nationally

recognized business author and consultant

Gene Marks, and more educational and

motivational sessions -- plus some fun events -- fill the agenda at the 2019 NAAA Annual Convention

FoFr rReeegCisotnecreedrt ATettee-nSdheirets

Departments

04 President's Message Chad recaps a championship season for NAAA and the industry.

06 Arbitration Corner Learn how to mitigate -- or even eliminate -- controllable arbitration claims through Value-Stream Mapping.

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07 Safety First Reap a return on your auction's investment in safety training with these tips.

08 Tech Support Good IT help can be hard to find, but not if you follow a few simple steps for contracting a managed service provider.

July 2019

May 2019

11 Auction News Independent Auction Group goes beyond the chain-link fence in discussing security; ADESA introduces natural language search on its website; Manheim unveils its first all-digital auction live in the lanes at its Tucson location; numerous new faces appear in executive roles; and more.

15 Auction Community Blah Blah What does Habitat for Humanity, the Greater Carolinas Chapter of the American Red Cross, BC Children's Hospital and St. Jude Children's Research Hospital all have in common? Gifts of support in time and money from generous auction volunteers and fundraisers!

16 Foundation Center A tip of the mortarboard to the dozen outstanding students selected for the Warren Young, Sr., Scholastic Foundation scholarships for the 2019-2020 academic year.

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March 2019

January 2019

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PRESIDENT'S MESSAGE

A Championship Season

Time sure flies when you're having fun! I've enjoyed serving you as National Auto Auction Association president so much that I need an instant replay just to recall all that we've done this year.

Our biggest feat in 2019 takes place next month as we return to tradition and host our own annual meeting. You asked, and we delivered. Our 71st Convention will be a great time to share, listen, learn, network and grow as we come together in Indianapolis to conduct the important work of NAAA.

I pledged as your president I'd always be interested in listening to what's on your mind. I've worked to keep that promise by maintaining lines of communication, whether through auction visits, phone calls, conferences and even my regular dispatches from "Chad's Corner."

CAR was epic, from the special breakfast that raised more than $15,000 for NAAA's political action committee to meeting two real, inspiring -- and humble -- American heroes, former Green Beret Mark Nutsch and police officer Ron Johnson. It was an honor to have them speak at our NAAA events.

We also hosted some other productive meetings this year, including the Safety Summit in Dallas, an Auction Standards Summit, and two days in Washington, D.C., meeting with congressional leaders and their staffs during our annual Day On The Hill advocacy cam-

paign. At NIADA's conference, I was privileged to serve as the moderator of a lively panel discussion on "Bricks, Mortar & Beyond: The 21st Century Independent Auction."

Also this year saw the launch of NAAA's newest online service, , to help job seekers connect with member auctions that have jobs to fill.

While we've had many wins in 2019, the NAAA team suffered a couple of major losses, with the passing of two dedicated association members, Past Presidents Jim DesRochers and Dave Angelicchio. They are greatly missed.

Chad Bailey President

There's so much more left on the replay reel that I could go on and on, but I need to return to the live commentary to say a sincere, heartfelt "Thank You" to all of you -- from my fellow executive officers and NAAA staff to those members who volunteer and participate in the association -- for making this a championship season! It has been a real honor to serve as the coach of Team NAAA.

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