Role Description Template | Human Resources | Metro North ...



Consumer Representative Location*:HerstonUnit/Department:Metro North Oral Health ServicesStatus:3 year Classification:Consumer RepresentativeOur Hospital and Health ServiceDelivering outstanding healthcare is just one of the ways that we care for our community. Our passion for people is reflected in the way we live our values every day. We value and nurture our staff so that they can provide quality value based care across our diverse organisation every day. Our focus on Value Based Healthcare means we expect our staff to deliver the care the patient needs, no more and no less, to achieve the best quality of life for our community. This passion fuels our collaborative culture of innovation and research. We embrace the diversity of local and greater communities as we provide services to people throughout Queensland, northern New South Wales and the Northern Territory, in all major health specialities including medicine, surgery, mental health, cancer care, trauma, women’s and newborn care, and more than 30 sub-specialities. Metro North services include rural, regional and tertiary hospitals, and community and oral health services. Our diverse Health Service provides a wide variety of rewarding career paths across our tertiary/quaternary referral hospitals, secondary hospitals, community health centres, residential and extended care facilities and regional community hospital. We expect our staff and volunteers to translate our values into action through providing high quality connected care that is relevant, efficient and respectful of our patient’s needs and wishes. Our people are passionate about our community and patients with a focus on putting people first. Come and work where people are at the centre of everything we do and your contribution is truly valued.Please visit our website for additional information about Metro North. VisionChanging the face of health care through compassion, commitment, innovation and connection.Our Values517271026975Acts with honesty and transparency to maintain a high standard of ethical conduct00Acts with honesty and transparency to maintain a high standard of ethical conduct387068120853Consistently delivers work to a high standard to meet a rapidly changing environment00Consistently delivers work to a high standard to meet a rapidly changing environment251777532055Displays empathy and concern towards colleagues, patients and visitors00Displays empathy and concern towards colleagues, patients and visitors11493505385Builds relationships and works collaboratively to improve patient outcomes00Builds relationships and works collaboratively to improve patient outcomes-10160012370Displays appropriate workplace behaviours and attitudes with colleagues, patients and visitors00Displays appropriate workplace behaviours and attitudes with colleagues, patients and visitorsAbout the RoleAbout Metro North Oral Health ServicesThe Metro North Oral Health Services (MNOHS) is comprised of a Directorate and three clinical Divisions:Oral Health Centre and Adult Specialist Services. Children's Oral Health Service; Child Specialist Services and Child and Adolescent Oral Health Services. General Practice Community Oral Health Services.The Metro North Oral Health Services is committed to providing safe and sustainable oral health care to eligible patients in the Metro North Hospital and Health Service and the key objectives are:Providing safe and sustainable, primary, secondary and tertiary level oral health services that are responsive to community need.Participating in dental and oral health education, playing a key role in the development of a proficient and sustainable workforce.Supporting and undertaking clinical research that leads to advances and improvements in oral health care. The Service caters for eligible adults and children who may require either basic dental care or a limited range of specialist dental care. Clinical services are provided by multidisciplinary dental teams comprised of dentists, dental specialists, oral health and dental therapists, registered nurses, with the support of dental technicians, dental assistants, administrative and ancillary staff. Support for training, education and research is provided through management of clinical services at the Oral Health Centre and the associated Alliance with the University of QueenslandVisit the Service’s website for more information: This is a position for a consumer representative who participates in strategic planning in relation to the Safety and Quality priorities, including Infection Contro,l at a level determined by the Executive Director. PurposeThe purpose of the MNOHS Safety and Quality and Infection Control Committees is to provide strategic leadership and direction for the planning, evaluation and monitoring of safety and quality and infection control functions for the MNOHSTo fulfil its purpose the Committee will:Review the effectiveness of the Safety and Quality and Infection control priorities against terms of reference, corporate and clinical risk profile and key performance indicators as outlined in the full terms of reference Monitor compliance of safety and quality audit data and associated action plans Participate in the development and review of the relevant organisational plans Provide accreditation oversight as delegated by the organisation including ACHS accreditation survey requirements, the National Standard requirements Communicate and facilitate changes to legislation, guidelines and practice standards that impact on the Safety and Quality and Infection Control portfolioThe consumer representative would need to:?? Contribute to the development and review of Safety and Quality and Infection Control priorities as a key stakeholder?? Provide consumer input, information, feedback and direct advice to inform management about consumer priorities around Safety and Quality and Infection Control.?? Be prepared to read and review documents in preparation for meetings and possibly comment via email on documents between meetings.Your key responsibilitiesParticipate as a formal member of the Metro North Oral Health Services strategic Safety and Quality Committee and the Infection Control Committee in the planning, development and evaluation of public oral health services for the eligible community in the Metro North Hospital and Health Service Provide advice to the committee on Safety and Quality and Infection Control issues affecting the community in the delivery of oral health servicesParticipate in the review of strategic Safety and Quality and Infection Control functions of the MNOHSProvide a link between the community and MNOHS in the gathering and dissemination of information relevant to the delivery of oral health servicesParticipate in the accreditation processReading materials and other relevant resources to prepare for meetings or eventsThe following experience/attributes are desirableWithin the context of the responsibilities described above, the ideal applicant will be someone who can demonstrate the following:Substantial knowledge and understanding of the health system Ability to draw on input from a wide network of consumersA good understanding of issues relevant to consumers of a public oral health servicePrior experience as a consumer or carer on committeesUnderstanding of committee proceduresHow to applyPlease complete the application form online at You will be required to answer questions on how your experience, abilities, knowledge and personal qualities are relevant for the role.Additional informationConsumer representatives who are engaged by the organisation may be entitled to payment of an engagement feeengagement is described as those activities for which there is a role description with articulates roles and responsibilitiesAll consumers involved in engagement activities are required to sign an agreement with regard to Code of Conduct and confidentialityAt a minimum, consumers appointed to these roles are entitled to claim reimbursement of reasonable out of pocket expenses such as parking, mileage, transport, childcare or carer respites costs for the duration of meeting/special projectsAppointment of consumers to committees will be for a maximum term of up to three years and then offered the opportunity to reapply for another termA Criminal History Check will be conducted prior to appointmentContact name:Jan AndersonContact number: (07) 3647 9594Classification:Consumer Representative Salary Range: Standard Payment and reasonable Reimbursement 44323010172700Painting by artist WULUKANTHA Ronald Abala4000020000Painting by artist WULUKANTHA Ronald Abala44323010172700Painting by artist WULUKANTHA Ronald Abala4000020000Painting by artist WULUKANTHA Ronald Abala203440564069Executive DirectorBusiness ManagerSenior Administration Support OfficerPrincipal Oral Health Therapist Finance OfficerSenior Administration OfficerManager Ancillary Services Ancillary Services OfficersAdministration OfficerNurse Manager, Safety & QualityCNC Infection Control / SterilisationClinical FacilitatorsSafety and Quality OfficerPrincipal Dental AssistantDirector, Research and AdvocacyDirectors, Clinical Service DivisionsGeneral PracticeChildren’s Specialist Services and Child and Adolescent ServicesOral Health Alliance00Executive DirectorBusiness ManagerSenior Administration Support OfficerPrincipal Oral Health Therapist Finance OfficerSenior Administration OfficerManager Ancillary Services Ancillary Services OfficersAdministration OfficerNurse Manager, Safety & QualityCNC Infection Control / SterilisationClinical FacilitatorsSafety and Quality OfficerPrincipal Dental AssistantDirector, Research and AdvocacyDirectors, Clinical Service DivisionsGeneral PracticeChildren’s Specialist Services and Child and Adolescent ServicesOral Health AllianceTeam ................
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