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Date : 03/03/2015Time : 10:38Name : Marc EvansChanges to software Install Windows 8.1 200 machines, photo shop 20 machines, CAD on 20 machines, driver updates 200 machines, Office 2014 on 200 machines with improved UI and Norton anti-virus software with new threat removal layer feature and scam insight to check websites to see if they are safe to enter personal information , anti-malware, Changes to hardwareGraphics card installed for 40 computers Purchased Windows 8.1 on 200 machines, photo shop 20 machines, CAD on 20 machines, driver updates 200 machines, Office 2014 on 200 machines, anti-malwareCosts ?50 Million including software, hardware, installation and additional technology support Issues Some computers will need a graphics card installed to run CAD and PhotoshopHard drive spaceSolution Graphics card installedEnsure hard drive space is available for future updates that require spaceUpdate/sWindows updates 04/04/2015Office 2014 05/05/2015Anti-virus/malware06/06/2015CAD 07/07/2015Photo shop08/08/2015Driver09/09/2015Plan/ down time 12:00 – 20:0012:00 – 20:0012:00 - 20:0012:00- 20:0012:00- 20:0012:00- 15:00TestingWindow 8.1 test Fully operational Last test : 03/03/2015PhotoshopCAD Office 2014 Fully operationalReported toNetwork technicianTechnician on hand for 2 weeks Maintenance Defrag systems Windows updates Windows 10 updates Security updates planEvery 6 months Future upgradeWindows 10 will be free for users of Windows 8.1 to install and this will include new features such as virtual machine support to switch between different desktops, new UI that is more user friendly, improved snapping, direct x12.Window 10 will be available in 2015 Performance testing Window performing as expected Photo shop and CAD work as expected with installed graphics cardsStaff training The user is able to update drives them self and maintain the system correctly and fix basic issues The User will report any issues to the staff via email and a network technician would resolve the issue, this would all be done by a technician reporting system and the technician could also update the hard ware if needed.A user could require training with the new software so a technician may show the user how to use software correctly (for the first two weeks the software is installed). ................
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