NEVADA BOARD OF OSTEOPATHIC MEDICIINE - JOB …

NEVADA BOARD OF OSTEOPATHIC MEDICIINE - JOB ANNOUNCEMENT

COMPLAINT SPECIALIST ? 32- 40 HOURS PER WEEK - TBD

REPORTS TO: EXECUTIVE DIRECTOR

SUPERVISORY RESPONSIBILITY: NONE

POSITION LOCATION: Henderson, NV

Under direct supervision of the Executive Director, the Complaint Specialist reviews and compiles information on complaints filed against Board licensees (osteopathic physicians and physician assistants), consisting of complainant letters, licensee responses, medical records, and related information. Prepares written documentation on information obtained. The ideal candidate for this position is highly organized, flexible and able to effectively prioritize workload and produce high-quality work that is timely and accurate.

Follows Nevada Revised Statutes (NRS) Chapter 633/Nevada Administrative Code (NAC) Chapter 633.

KNOWLEDGE, SKILLS AND ABILITIES

Compile, research, and organize data and information into clear and concise written documents Communicate effectively orally and in writing Organize and review data, including voluminous records and data Maintain confidentiality Maintain effective working relationships Make appropriate judgments and decisions Work independently Obtain and maintain knowledge of NRS and NAC chapters 633 and other applicable laws Functional knowledge of computer applications ? Word, Excel and in-house software programs Knowledge of investigative techniques helpful, but not required A plus: medical knowledge and/or understanding of functions of medical or other licensing boards

WORK TASKS

Compile, research, and organize data and information into clear and concise written documents Read, interpret, and apply rules, regulations, policies and procedures Analyze and summarize complex information into clear and organized written presentations Conduct research, document preparation, investigative follow-up, and other administrative assistance Use computer systems and applications to access, create, edit, and manipulate data and other

information Interact with complainants, respondents, and witnesses orally or in writing using clear, effective

communication Serve subpoenas for appearance of witnesses or production of records, and serve orders of the Board Provide testimony at hearings or other proceedings Attend regular staff meetings Attend outside Investigative task force meetings or represent Board as required Potential minimal travel Perform other administrative work as directed or assigned by the Executive Director

TRAINING AND EXPERIENCE

Associates or Bachelor's Degree in Public Administration, Government, Health Care, Criminal Justice or related appropriate field preferred

 Paralegal Certificate and experience accepted At least two (2) years of experience in research, writing, documentation preparation and organization

WORK ENVIRONMENT

Work is performed primarily in an office environment and subject to inside environmental conditions Requires sufficient personal mobility and physical reflexes to permit the employee to function in a

general office environment to accomplish tasks

LICENSES AND CERTIFICATES

Hold or be able to acquire a valid Nevada driver's license. May be required to obtain and maintain Certified Medical Board Investigator (CMBI) certification

BENEFITS/COMPENSATION OFFERED Full medical, dental and vision benefits PERS (Public Employees Retirement System) Annual paid holidays Paid Time Off (PTO)

HOURLY WAGE: $21-$23 - Depending upon experience.

APPLICATION DEADLINE: MAY 24, 2019

Eligible applicants who meet the minimum qualifications will be considered.

NOTE: Applicants chosen for an interview must submit a writing sample. At the interview, candidates will complete a short test in document editing/writing.

Please forward your resume and cover letter to:

osteo@bom.

The Nevada State Board of Osteopathic Medicine is an equal opportunity employer

In your cover letter, please indicate how you learned about this position. If through a web site, please specify the name of the web site.

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