INSTRUCTIONS FOR SUBMITTING A COMPLAINT TO THE REAL ESTATE FINANCE BUREAU
OFFICE OF THE ATTORNEY GENERAL LETITIA JAMES STATE OF NEW YORK DEPARTMENT OF LAW
INSTRUCTIONS FOR SUBMITTING A COMPLAINT TO THE REAL ESTATE FINANCE BUREAU
Please note that the Real Estate Finance Bureau has jurisdiction to review complaints regarding wrongdoing by offerors of real estate securities, including developers or sponsors of condominiums, cooperatives, homeowners' associations and timeshares. Because of the large number of complaints submitted, the Bureau provides assistance in only a limited number of cases. The Bureau primarily seeks to change patterns, practices and policies of misconduct by offerors, developers or sponsors that affect groups of people. Before submitting a complaint, you should consider contacting the offeror, developer or sponsor directly in an initial attempt to resolve your complaint. The Bureau does not investigate or litigate cases on behalf of individuals, or against state or other governmental agencies or bodies. The Bureau does not investigate or litigate complaints concerning the following subjects: 1. board of cooperative, condominium, or homeowners' association, a majority of the members of which are not affiliated with the sponsor or developer; 2. construction defects in an individual unit; 3. operations of Mitchell-Lama cooperatives; 4. disputes between a landlord and tenant; and 5. timeshares located and purchased outside of New York State. For any such complaints, do not submit this form. The Attorney General cannot serve as your private attorney, and the submission of this complaint is NOT a lawsuit. If you have any questions concerning your legal rights or responsibilities, you should contact a private attorney. The Attorney General handles a very high volume of complaints, and we appreciate your patience while your complaint is being reviewed.
REF002 - (rev. 1/19)
OFFICE OF THE ATTORNEY GENERAL STATE OF NEW YORK DEPARTMENT OF LAW
COMPLAINT FORM
REAL ESTATE FINANCE BUREAU
PLEASE PRINT CLEARLY OR TYPE
1. Name and address of building or development:
______________________________________________________________________________
______________________________________________________________________________
2. Offering plan file no. (if known): _________________
3. Are you a: (a) tenant _______apt. no. ________(b) subtenant ______apt. no.
(c) owner of unit ______apt. no. __________(d) offeree of unit ______apt. no. _____
4. If tenant, are you: (a) rent-stabilized _______(b) rent-controlled _______ (c) other (specify)________________
5. Check the items below that indicate the nature of the complaint (check all that applies):
a. ____Condominium b. ____Construction defects (building wide) c. ____Conversion of occupied residential building d. ____Cooperative e. ____Default / Insolvency of sponsor/ developer f. ____Financial misconduct by sponsor or developer g. ____HDFC cooperative h. ____Homeowners' association i. ____Rental apartment rented from developer or sponsor j. ____Real estate syndication k. ____Sponsor or developer control of board l. ____Timeshare sold or located in New York State m. ____Other (specify)_________________________________________________
6. Complaint Statement: Please be as specific as possible. Attach COPIES of any relevant documents. DO NOT
SUBMIT ORIGINAL DOCUMENTS. If necessary attach additional sheets.
REF002 - (rev. 1/19)
1
Note: In order to resolve your complaint we may send a copy of this form to the person or firm about whom you are complaining.
In filing this complaint, I have no objections to the contents of this complaint being forwarded to the business or person against whom the complaint is directed. I also understand that the Attorney General's Office may use its discretion to determine whether an investigation is warranted. The above complaint is true and accurate to the best of my knowledge. False statements made herein are punishable as a Class A Misdemeanor under Section 175.30 and/or Section 210.45 of Penal Law.
7. Did you attempt to resolve your complaint with the offeror, developer or sponsor before submitting your complaint? ____ Yes ___ No.
If no, please explain why not: _____________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________
8. Signature:_______________________________________________________________
Date:___________________________________________________________________
Name (Printed): __________________________________________________________
Telephone (specify home, business, or mobile):_________________________________
Mailing Address:_________________________________________________________
_______________________________________________________________________
Email Address:___________________________________________________________
Please mail the completed complaint form to: Office of the Attorney General Real Estate Finance Bureau 28 Liberty Street New York, NY 10005
REF002 - (rev. 1/19)
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