Online Service Registration - New York City
Online Service Registration
Frequently Asked Questions (FAQs) Related to The Health Academy Training Courses
Information for Student(Applicant)
How can I pay the registration fee? Payment for course registration or certificate replacement can be made by using the following: ? Visa Card ? Master Card ? American Express ? Discover Card ? Visa or MasterCard Signature Debit Cards ? eCheck (ACH)
I have a problem registering for the class. If you encounter difficulty completing your registration please close your browser and try again. If you still cannot complete the transaction please call (347) 396-7993 to report your problem.
How can I register for this class in person? You may register at The Citywide Licensing Center: 42 Broadway, 5th floor, New York, NY 10004. Certified checks, money order or Credit Card payments are accepted.
I have a problem paying the fee. Please note the acceptable forms of payment and try again. If you are still encountering difficulty, please call 311.
How do I pay for the course if I have no credit card? Only credit card, debit cards and echecks are accepted online at this time. You may also register in-person at the Citywide Licensing Center 42 Broadway, 5th floor NYC. The Citywide Licensing Center accepts credit cards, certified checks and money order payments.
I cannot to attend my scheduled class, how do I get a refund? Refunds will only be issued if requested 5 business days before your scheduled class. To obtain a refund please submit a written request along with the confirmation letter to The NYC Health Academy Riverside Health Center 160 W 100th St., 2nd Fl. New York, NY 10025, in person or by mail.
How can I reschedule my class? To reschedule your class, please call (347) 396-7993.
My certificate was lost or damaged, How do I replace my certificate? Certificates issued within the past ten years that have been lost or damaged can be replaced for a fee of $16.00. You can request a replacement certificate through this service.
I have misplaced my confirmation page and have forgotten my class date, how can I retrieve it? Please call (347) 396-7993.
How do I get course descriptions of learn more about Health Academy classes? Go online to healthacademy or call 311.
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