User Guide - Quick Heal

User Guide

Quick Heal Total Security

Quick Heal Internet Security

Quick Heal AntiVirus Pro

Quick Heal AntiVirus Server Edition

Quick Heal Internet Security Essentials

Quick Heal Total Shield

Quick Heal AntiVirus Pro Advanced

Quick Heal Technologies Ltd.



Copyright & License Information

Copyright ? 1994-2019 Quick Heal Technologies Ltd. All Rights Reserved.

No part of this publication may be reproduced, duplicated, or modified in any form or

incorporated into any information retrieval system, electronic or any other media or

transmitted in any form without prior permission of Quick Heal Technologies Limited, Reg.

Office: Marvel Edge, Office No. 7010 C & D, 7th Floor, Viman Nagar, Pune 411014.

Marketing, distribution or use by anyone barring the people authorized by Quick Heal

Technologies Ltd. is liable to legal prosecution.

Trademarks

Quick Heal and DNAScan are registered trademarks of Quick Heal Technologies Ltd. while

Microsoft and Windows are registered trademarks of Microsoft Corporation. Other brands and

product titles are trademarks of their respective holders.

License Terms

Installation and usage of Quick Heal Antivirus Security is subject to user¡¯s unconditional

acceptance of the Quick Heal end-user license terms and conditions.

To read the license terms, visit eula and check the End-User License

Agreement for your product.

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About This Document

This user guide covers all the information required to install and use Quick Heal antivirus

products on Windows operating systems. The following table lists the conventions that we have

followed to prepare this guide.

Convention

Meaning

Bold Font

Anything highlighted in bold indicates that it is a menu title, window

title, check box, drop-down box, dialog, button names, hyperlinks, and

so on.

This is a symbol used for a note. Note supplements important points

or highlights reservation related to the topic being discussed.

This is a symbol used for a tip. Tip helps users to apply the techniques

and procedures to achieve the task related to the topic being

discussed.

This is a symbol used for warning or caution. This is an advice either to

avoid loss of data or damage to hardware.

The instruction mentioned in the numbered list indicates actions that

you need to perform.

Product Name

The term Quick Heal antivirus is used as a generic term in this

document. It may refer to any of the following products: Quick Heal

Total Security, Quick Heal Internet Security, Quick Heal AntiVirus Pro,

Quick Heal AntiVirus Server Edition, Quick Heal Internet Security

Essentials, Quick Heal Total Shield, Quick Heal AntiVirus Pro Advanced

unless specified otherwise.

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Comparison Table for Quick Heal Products

Features

Quick Heal

AntiVirus

Pro

AntiVirus

Pro

Advanced

Internet

Security

Essentials

Core Protection

(Antivirus, AntiSpyware,

AntiMalware, AntiRootkit, Firewall,

Intrusion Detection,

Intrusion Prevention)

Advance DNAScan

Browsing Protection

Total Ransomware

Protection

Browser Sandbox

Safe Banking

Phishing Protection

Spam Protection

Vulnerability Scan

Data Theft Protection

Virtual Keyboard

Parental Control

PCTuner

PC2Mobile Scan

Webcam Protection

File Vault

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AntiVirus

Server

Edition

Internet

Security

Total

Shield

Total

Security

Contents

1. Getting started.................................................................................................. 1

Prerequisites ............................................................................................................................. 1

System requirements ................................................................................................................ 1

Installing Quick Heal antivirus................................................................................................... 4

2. Registration, reactivation, and renewal ............................................................ 6

Registration ............................................................................................................................... 6

Registering online ............................................................................................................... 6

Registering offline ............................................................................................................... 7

Finding your Product Key ............................................................................................... 7

Finding your Installation Number .................................................................................. 7

Generating activation license key .................................................................................. 7

Activating Quick Heal antivirus with activation license key ........................................... 8

Registering through SMS .................................................................................................... 8

Multiuser Pack registration....................................................................................................... 9

Reactivation .............................................................................................................................. 9

Renewal................................................................................................................................... 10

Renewing online ............................................................................................................... 10

Renewing offline ............................................................................................................... 11

Finding your Product Key and Installation Number ..................................................... 11

Generating activation license key ................................................................................ 11

Renewing Quick Heal with activation license key ........................................................ 12

Multiuser Pack renewal .......................................................................................................... 12

3. Quick Heal Dashboard..................................................................................... 13

About Quick Heal Dashboard .................................................................................................. 13

Right-click Menu Options ............................................................................................. 17

4. Quick Heal Protection Center .......................................................................... 18

Total Ransomware Protection ................................................................................................ 19

Configuring Total Ransomware Protection....................................................................... 20

Using Data Backup ............................................................................................................ 20

Using Manage Backup ....................................................................................................... 20

Using Restore Backup ....................................................................................................... 21

Exclude Files & Folders ..................................................................................................... 21

Configuring Exclude Files & Folders ............................................................................. 22

Scan Options ........................................................................................................................... 22

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