EXECUTIVE SUMMARY OF THE 1999 - FIU - AIM



Office of

Planning and Institutional Research

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Research Report 2011

Student Satisfaction Survey

Spring 2011

Office of Planning & Institutional Research

The Student Satisfaction Survey is one survey in the series of Continuous Quality Improvement Surveys instituted by Florida International University’s Office of Planning and Institutional Research. The Student Satisfaction Survey is systematically distributed to a large number of students as part of the Continuous Quality Improvement process. The information in the Continuous Quality Improvement Survey Reports is distributed to members of the University community and will be used by the appropriate departments to enhance continuous quality improvement efforts.

Every effort has been made to ensure that the data contained in this document is accurate. For further information about this and other Continuous Quality Improvement Survey Reports, visit our website at , or contact us via email at oir@fiu.edu . You may also visit the Office of Planning and Institutional Research at Modesto Maidique Campus, PC 543.

|TABLE OF CONTENTS | |

|Table of Contents |1 |

|Executive Summary of the Spring 2011 Student Satisfaction Survey |4 |

| | |

|I. Summary of the Spring 2011 Student Satisfaction Survey | |

|A. Introduction |6 |

|B. Methodology: |6 |

|Survey Design |6 |

|Sampling Design and Response Rates |7 |

|Table 1 Headcount Enrollment and Returned Surveys by College/School |8 |

|Table 2 Headcount Enrollment and Returned Surveys by Gender and Race/Ethnicity |8 |

|Table 3 Headcount Enrollment and Returned Surveys by Class Level |9 |

|Statistics |9 |

| | |

|II. Graphical Analyses of Survey Items With Levels of Highest Agreement and Disagreement | |

|A. Items With Highest Levels of Agreement |10 |

|B. Items With Highest Levels of Disagreement |13 |

| | |

|III. Survey Item Subscales | |

|A. Overall Analysis of Subscales |16 |

|Table 4 2011 Student Satisfaction Survey Subscales |16 |

|B. Item Analyses |16 |

|Table 5 Survey Items With Highest Levels of Agreement |16 |

|Table 6 Survey Items With Highest Levels of Disagreement |17 |

|C. Academic Issues |17 |

|Table 7 2011 Student Satisfaction Survey: Academic Issues |17 |

|D. Campus Environment |17 |

|Table 8 2011 Student Satisfaction Survey: Campus Environment |17 |

|E. Campus Life |18 |

|Table 9 2011 Student Satisfaction Survey: Campus Life |18 |

|F. Communication |18 |

|Table 10 2011 Student Satisfaction Survey: Communication |18 |

|G. Services |18 |

|Table 11 2011 Student Satisfaction Survey: Services |18 |

|H. Safety |19 |

|Table 12 2011 Student Satisfaction Survey: Safety |19 |

|I. Emergency Procedures |19 |

|Table 13 2011 Student Satisfaction Survey: Emergency Procedures |20 |

| | |

|V. Conclusions from the Spring 2011 Student Satisfaction Survey |21 |

|Appendix A: Student Satisfaction Survey |22 |

EXECUTIVE SUMMARY OF THE SPRING 2011 STUDENT SATISFACTION SURVEY

This report summarizes the main findings from the Spring 2011 Florida International University Student Satisfaction Survey, a Continuous Quality Improvement study conducted by the Office of Planning and Institutional Research. The survey design assured respondents of their anonymity in an attempt to facilitate candor.

The Student Satisfaction Survey was placed online and data was collected during the Spring 2011 semester. The students were contacted via e-mail and provided with a link to the survey. A reminder email was sent out three weeks later. .

One thousand two hundred and twenty-two students responded to the survey. Three percent of the degree-seeking student population responded to the survey.

Responses may not add up to 100% because of rounding error

Respondents reported the highest levels of agreement to the following items.

• In am satisfied with the effectiveness of the FIU web-based email system: 89% of respondents agreed with this item, 5% of respondents disagreed, 5% of respondents were not sure

• My professors use relevant course material: 86% of respondents agreed with this item, 8% of respondents disagreed, 6% of respondents were not sure

• In general, my instructor’s grading policies are clear to me: 86% of respondents agreed with this item, 7% of respondents disagreed, 7% of respondents were not sure

• I am satisfied that my instructors have sufficient background knowledge for their assigned class: 85% of respondents agreed with this item, 7% of respondents disagreed, 9% of respondents were not sure

• I am satisfied with the amount of technology used for the presentation of lecture notes, distribution of course materials over the web and computer aided learning/communication: 85% of respondents agreed with this item, 8% of respondents disagreed, 7% of respondents were not sure

Respondents reported the highest levels of disagreement to the following items.

• Classes that I want to take are offered on a consistent basis: 48% of respondents disagreed with this item, 36% of respondents agreed, 16% of respondents were not sure

• I am satisfied that the pricing of food at FIU is economical for students: 45% of respondents disagreed with this item, 33% of respondents agreed, 22% of respondents were not sure

• I feel that I am kept informed of student government’s actions/accomplishments: 35% of respondents disagreed with this item, 42% of respondents agreed, 23% of respondents were not sure

• I believe that working on group projects with my classmates has enhanced my teamwork skills: 30% of respondents disagreed with this item, 51% of respondents agreed, 17% of respondents were not sure

• I feel that FIU provides enough places for quiet study on campus: 27% of respondents disagreed with this item, 62% of respondents agreed, 11% of respondents were not sure

The Student Satisfaction Survey was made up of seven subscales: Academic Issues (18 items, average level of agreement 71%); Campus Environment (4 items, average level of agreement 56%); Campus Life (7 items, average level of agreement 54%); Communication (5 items, average level of agreement 62%); Services (17 items, average level of agreement 67%); Safety (7 items, average level of agreement 55%); and Emergency Procedures (5 items, average level of agreement 59%). Respondents reported the highest levels of agreement toward survey items on the Academic Issues subscale. Respondents reported the lowest levels of agreement toward the survey items on the Campus Life and Safety subscales.

Included in the survey was a list of experiences that students might have during the academic year at FIU. Some of these experiences were positive and some were negative. Respondents were asked to report on which of the experiences they had during the previous 12 months at FIU. The top three experiences reported by all respondents were: “Developed a social relationship with classmates (75%), “Had the opportunity for extra credit in one of my classes” (60%), and “Had a positive experience with group projects” (57%).

Overall, students responded very positively to the items in this survey instrument, most notably toward the items in the Academic Issues subscales. This survey can be utilized as a very important tool in determining the areas that are satisfactory to students and those that need improvement.

I. SUMMARY OF THE SPRING 2011 STUDENT SATISFACTION SURVEY

A. INTRODUCTION

It is vitally important that student feedback is elicited by an institution of higher learning on a comprehensive range of topics involving the University community. One such avenue of feedback is to request that current students provide feedback regarding their thoughts and attitudes about their experiences at FIU. Therefore, a Continuous Quality Improvement annual satisfaction survey has been implemented to provide students an opportunity to have a voice in shaping the future of FIU.

This report summarizes the main findings from the Florida International University 2011 Student Satisfaction Survey, a Continuous Quality Improvement study conducted by the Office of Planning and Institutional Research. This survey was designed to measure student satisfaction with Florida International University. The survey design assured respondents of anonymity in an attempt to facilitate candor.

B. METHODOLOGY

Survey Design. The first systematic distribution of the Student Satisfaction Survey occurred in the Spring Semester of 2001. Although the survey provided valuable information, it was extremely long. Many respondents did not fill out the entire survey or demonstrated a response set to survey items. A response set generally occurs due to excessive survey length and is demonstrated by a respondent reporting identical responses on a number of consecutive survey items. Missing data and response sets threaten the accuracy and internal validity of the data; therefore, a number of the surveys had to be discarded and their data were not included in the results. In addition, a factor analysis and other data analysis of the survey items indicated that many FIU students believed that many items were not applicable to them.

After considerable discussion, it was decided that the most effective avenue to collect student satisfaction data was to design an instrument that would directly address the needs of FIU students. After several months of work (August – early November, 2001), the Survey Coordinator narrowed the survey down to 51 items. This initial survey was pre-tested with several student groups and feedback was elicited from them regarding the items. As a result of this feedback, several items were clarified.

Internal consistency refers to the degree to which survey item scores correlate with each other. The higher the degree of correlation, the more likely it is that the items are measuring true scores. When a new survey is developed or revised extensively, it is important to test the internal consistency of the instrument to ensure that it reaches a minimum acceptable level (i.e. the survey instrument is valid). The index of internal consistency that is most frequently utilized is Cronbach’s coefficient alpha. For survey research, the minimum acceptable level of internal consistency or reliability (Cronbach’s coefficient alpha) is .70 out of a maximum 1.0 for a particular survey instrument. A subscale of survey items (Academic Issues) was submitted to a reliability analysis and it was determined that the Cronbach’s coefficient alpha was at an acceptable level. Therefore, the final version of the survey was distributed in the spring 2002 semester. After data collection, the final version of the Student Satisfaction Survey was subjected to internal consistency testing and the instrument’s internal consistency was measured at .93, well above the minimum acceptable level. This measure is an indication of high internal consistency in the scores obtained by this particular survey instrument; therefore, it was determined that this survey instrument is reliable.

Sampling Design and Response Rates. The Student Satisfaction Survey for Spring 2011 was placed online using Scantron’s Class Climate software v4.0. Data collection was conducted during the Spring 2011 semester. An e-mail was sent to each student asking for their participation. A link to the survey was embedded within the email. Several reminder emails were sent out to the student.

One thousand two hundred and twenty-two students responded to the survey. It was difficult to calculate the response rate to the survey, because it is unclear how many students were actually aware of the data collection. However, three percent of the student population responded to the survey. Table 1 depicts the Headcount Enrollment and Returned Surveys by College/School. Table 2 depicts Headcount Enrollment and Returned Surveys by Gender and Race/Ethnicity. Table 3 depicts Headcount Enrollment and Returned Surveys by Class Level. Appendix A (p. 24) provides the spring 2011 Student Satisfaction Survey, with tabulated responses for each survey item.

Headcount Enrollment data, Spring Semester 2011

|Table 1 |

|Headcount Enrollment and Returned Surveys by College/School |

| | | | |

| |Headcount Enrollment |Returned Surveys |Return Rate |

|College/School: |# |% |# |% |% |

|Architecture & the Arts |1,199 |3% |30 |2% |3% |

|Arts & Sciences |15,603 |35% |421 |34% |3% |

|Business Administration |8,022 |18% |219 |18% |3% |

|Education |2,621 |6% |120 |10% |5% |

|Engineering |4,683 |11% |120 |10% |3% |

|Hospitality Management |1,970 |4% |49 |4% |2% |

|Journalism & Mass Communication |1,528 |3% |50 |4% |3% |

|Law |552 |1% |16 |1% |3% |

|Medicine |85 |0% |8 |0% |9% |

|Nursing & Health Sciences |2,456 |6% |53 |4% |2% |

|Public Health |1,420 |3% |75 |6% |5% |

|Advising/Affiliated/University College/Non-degree |3,826 |9% |31 |3% |1% |

|seeking | | | | | |

|Unknown |0 |0% |30 |2% |n/a% |

|Totals |43,965 |100% |1,222 |100% |3% |

|*Not all students reported their major | | | | |

|Table 2 |

| |Returned |Returned |Headcount |Headcount |

| |Surveys |Surveys |Enrollment |Enrollment |

|  |Male |Female |Male |Female |

|Race/Ethnicity: |

|Table 3 |

|Headcount Enrollment and Returned Surveys by Class Level |

|  |Headcount Enrollment |Returned Surveys |

|Class Level: |# |% |# |% |

|Freshman |4,028 |9% |90 |2% |

|Sophomore |3,927 |9% |107 |3% |

|Junior |12,021 |27% |318 |3% |

|Senior |12,285 |28% |415 |3% |

|Graduate students |7,241 |16% |156 |3% |

|Law |552 |1% |16 |0% |

|Medicine |85 |0% |8 |0% |

|Not classified Missing |3,826 |9% |61 |0% |

|  |43,965 |100% |1171 |3% |

*Not all students reported their Class Level

The response rates were somewhat representative of the student population. From the College of Architecture and the Arts, 3% of the students responded, 3% of the students from the College of Arts and Sciences responded, 3% of the students from the College of Business responded, 5% of the students from the College of Education responded, 3% of the students from the College of Engineering responded, 2% of the students from the students from the School of Hospitality Management responded, 3% of the students from the School of Journalism and Mass Communications, 3% from the School of Law, 9% of students from the College of Medicine responded, 2% from the College of Nursing and Health Sciences, and 5% of the students from the Robert Stempel School of Public Health.

Females were over-represented in the survey respondents, 68% of the respondents were female as compared to 56% in the student population. The college of Medicine students were underrepresented in the survey respondents as opposed to senior students who were overrepresented.

Statistics. The data were analyzed using the Statistical Package for Social Sciences (SPSS) version 19. In general, a five point scale was used for the survey questions, with higher scores indicating more positive attitudes. A variety of simple statistics is reported such as percentages and mean findings (arithmetic averages). Correlations (also called vicariate relationships) are used to describe the relationships between two or more variables. In this report, the degree of correlation is denoted by “r” (Pearson Product Moment Correlation). A positive correlation indicates that as scores increase for one variable, they increase for another variable as well (or both scores decrease).

II. GRAPHICAL ANALYSES OF SURVEY ITEMS WITH LEVELS OF HIGHEST AGREEMENT AND DISAGREEMENT

The survey respondents were asked to rate each item on a five point scale that ranged from “Strongly Disagree” (1) to “Strongly Agree” (5). In order to portray the responses in a concise manner, the scale was combined and responses of one and two are shown as “Disagree,” responses to three as “Not Sure” and responses of four and five as “Agree.” Percentages are rounded and so may not add up to 100%.

A. ITEMS WITH HIGHEST LEVELS OF AGREEMENT

I am satisfied with the effectiveness of the FIU web-based email system

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Eighty-nine percent of respondents reported that they “Strongly Agreed” (46%) or “Agreed” (43%) with this statement. Five percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Five percent of respondents reported that they “Disagreed” (3%) or “Strongly Disagreed” (2%) with this survey item.

This survey item had the highest correlations with the following survey items: “I am satisfied with the effectiveness of the FIU website” (r = .49, p < .001), “I am satisfied with the effectiveness of the academic web pages” (r = .49, p < .001) and “I am satisfied with the effectiveness of the web-based student registration system” (r = .46, p < .001).

My professors use relevant course materials

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Eighty-six percent of respondents reported that they “Strongly Agreed” (31%) or “Agreed” (55%) with this statement. Six percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Eight percent of respondents reported that they “Disagreed” (7%) or “Strongly Disagreed” (1%) with this survey item.

This survey item had the highest correlations with the following survey items: “In general, I feel that my instructors have a genuine interest in my learning” (r = .55, p < .001), “In general, I feel that FIU meets my learning expectations” (r = .54, p < .001). “I am satisfied that I am given adequate opportunities to demonstrate my understanding of course materials” (r = .50, p < .001)

In general, my instructor’s grading policies are clear to me

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Eighty-six percent of respondents reported that they “Strongly Agreed” (39%) or “Agreed” (47%) with this statement. Seven percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Seven percent of respondents reported that they “Disagreed” (5%) or “Strongly Disagreed” (2%) with this survey item.

This survey item had the highest correlations with the following survey items: “I am satisfied that I am given adequate opportunities to demonstrate my understanding of course materials” (r = .49, p < .001), “My professors use relevant course materials” (r = .45, p < .001). “I am satisfied that I have the opportunity to freely express my opinions in class” (r = .45, p < .001)

I am satisfied that my instructors have sufficient background knowledge for their assigned class

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Eighty-five percent of respondents reported that they “Strongly Agreed” (44%) or “Agreed” (40%) with this statement. Nine percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Seven percent of respondents reported that they “Disagreed” (5%) or “Strongly Disagreed” (2%) with this survey item.

This survey item had the highest correlations with the following survey items: “In general, I feel that my instructors have a genuine interest” (r = .55, p < .001), “My professor’s use relevant course materials” (r = .47, p < .001) and “I am satisfied that I have the opportunity to freely express my opinions in class” (r = .44, p < .001).

I am satisfied with the amount of technology used for the presentation of lecture notes, distribution of course materials over the web and computer aided learning/communication

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Eighty- five percent of respondents reported that they “Strongly Agreed” (39%) or “Agreed” (46%) with this statement. Seven percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Eight percent of respondents reported that they “Disagreed” (5%) or “Strongly Disagreed” (3%) with this survey item.

This survey item had the highest correlations with the following survey items: “I am satisfied that there is sufficient seating/space in my classrooms” (r = .40, p < .001), “I am satisfied with the number of students in my classes” (r = .37, p < .001) and “My professors use relevant course materials” (r = .36, p < .001).

B. ITEMS WITH HIGHEST LEVELS OF DISAGREEMENT

Classes that I want to take are offered on a consistent basis

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Forty-eight percent of respondents reported that they “Disagreed” (27%) or “Strongly Disagreed” (21%) with this statement. Sixteen percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Thirty-six percent of respondents reported that they “Strongly Agreed” (11%) or “Agreed” (26%) with this survey item.

This survey item had the highest correlations with the following survey items: “I am satisfied with the diversity of courses offered in my major” (r = .52, p < .001), “I am satisfied that I have an adequate forum at FIU to express my concerns” (r = .37, p < .001) and “In general, I feel that FIU meets my learning expectations” (r = .36, p < .001).

I am satisfied that the pricing of food at FIU is economical for students

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Forty-five percent of respondents reported that they “Disagreed” (25%) or “Strongly Disagreed” (20%) with this statement. Twenty-two percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Thirty-three percent of respondents reported that they “Strongly Agreed” (9%) or “Agreed” (24%) with this survey item.

This survey item had the highest correlations with the following survey items: “I am satisfied that there is a diverse selection of food available in the cafeteria” (r = .48, p < .001), “I am satisfied that student government has been effective in implementing changes” (r = .35, p < .001), and “I am satisfied that the sizes of the recreational facilities are adequate given the number of students on campus” (r = .33, p < .001).

I feel that I am kept informed of student government’s actions/accomplishments

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Forty-two percent of respondents reported that they “Disagreed” (21%) or “Strongly Disagreed” (14%) with this statement. Twenty-three percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Forty-two percent of respondents reported that they “Strongly Agreed” (13%) or “Agreed” (29%) with this survey item.

This survey item had the highest correlations with the following survey items: “I am satisfied that student government has been effective in implementing changes” (r = .69, p < .001), “I am satisfied with the amount of publicity that accompanies campus events” (r = .44, p < .001), “I am satisfied that I have an adequate forum at FIU to express my concerns” (r = .43, p < .001).

I believe that working on group projects with my classmates has enhanced my teamwork skills

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Thirty percent of respondents reported that they “Disagreed” (16%) or “Strongly Disagreed” (15%) with this statement. Seventeen percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Fifty-one percent of respondents reported that they “Strongly Agreed” (23%) or “Agreed” (30%) with this survey item.

This survey item had the highest correlations with the following survey items: “Had a negative experience with group projects” (r = .33, p < .001), “In general, I feel that required course materials were useful” (r = .32, p < .001), and “I am satisfied that I am given adequate opportunities to demonstrate my understanding of course materials” (r = .31, p < .001).

I feel that FIU provides enough places for quiet study on campus

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Forty-two percent of respondents reported that they “Disagreed” (21%) or “Strongly Disagreed” (14%) with this statement. Twenty-three percent of respondents reported that they were “Not Sure” whether they agreed or disagreed with this item. Forty-two percent of respondents reported that they “Strongly Agreed” (13%) or “Agreed” (29%) with this survey item.

This survey item had the highest correlations with the following survey items: “I feel that FIU provides enough spaces for students to relax on campus” (r = .64, p < .001), “I am satisfied that the sizes of the recreational facilities are adequate given the number of students on campus” (r = 47, p < .001) and “I am satisfied with the diversity of courses offered in my major” (r = .34, p < .001).

III. SURVEY ITEM SUBSCALES

For every subscale, with the exception of the final subscale (Emergency Procedures), the scale of responses for each item ranged from 1 (Strongly Disagree) to 5 (Strongly Agree). The Emergency Procedures subscale ranged from 1 (Not Confident) to 3 (Confident). Percentages are rounded and so may not add up adequately.

A. OVERALL ANALYSIS OF SUBSCALES

Table 4 below shows a summary of the average levels of agreement for each of the subscales. The respondent students were most positive toward the items in the “Academic Issues” subscale, with an average level of agreement of 71%. Respondents were least positive toward the items in the “Campus Life” subscale with an average level of agreement of 54% for each.

|TABLE 4 |  |

|2011 Student Satisfaction Survey Subscales | |

| |Level of Agreement |

|Academic Issues (Scale = 1 to 5) |71% |

|Campus Environment (Scale = 1 to 5) |56% |

|Campus Life (Scale = 1 to 5) |54% |

|Communication (Scale = 1 to 5) |62% |

|Services (Scale = 1 to 5) |67% |

|Safety (Scale = 1 to 5) |55% |

|Emergency Procedures (Scale = 1 to 3) |59% |

B. ITEM ANALYSES

The following two tables (Tables 5 & 6) identify items in the survey to which the respondents reported the highest levels of agreement and disagreement.

|TABLE 5 |Levels of Agreement |

|SURVEY ITEMS WITH HIGHEST LEVELS OF AGREEMENT | |

|1) I am satisfied with the effectiveness of the FIU web-based email system: |89% |

|I In general, my instructor’s grading policies are clear to me | |

|2) My professor’s use relevant course materials (textbooks, handouts, videos, etc.) |86% |

|3) In general, my instructor’s grading policies are clear to me. |86% |

|4) I am satisfied that my instructors have sufficient background knowledge for their assigned classes. |85% |

|5) I am satisfied with the amount of technology used for the presentation of lecture notes, |85% |

Distribution of course materials over the web and computer aided learning/communication.

|TABLE 6 |Levels of |

| |Disagreement |

|SURVEY ITEMS WITH HIGHEST LEVELS OF DISAGREEMENT | |

|1) Classes that I want to take are offered on a consistent basis |48% |

|2) I am satisfied that the pricing of food at FIU is economical for students |45% |

|3) I feel that I am kept informed of student government’s actions/accomplishments |35% |

|4) I believe that working on group projects with my classmates has enhanced my team | |

| work skills |30% |

|5) I feel that FIU provides enough space for quiet study on campus |27% |

C. ACADEMIC ISSUES

The Academic Issues subscale consists of eighteen items. The items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 71%.

|TABLE 7 | |

|2011 Student Satisfaction Survey: Academic Issues | |

|ITEM: |Level of Agreement |

|In general, I feel that FIU meets my learning expectations |78% |

|My professors use relevant course materials (textbooks, handouts, videos, etc.) |86% |

|In general, my instructor’s grading policies are clear to me |86% |

|I am satisfied that I am given adequate opportunities to demonstrate my understanding |73% |

|of course materials | |

|In general, I feel that my instructors have a genuine interest in my learning |68% |

|I am satisfied that my instructors have sufficient background knowledge for their |85% |

|assigned classes | |

|In general, I felt that attending classes is an important contributor to my learning |81% |

|experience | |

|I am satisfied that I have the opportunity to freely express my opinions in class |79% |

|In general, my classes are free from disruptive students |78% |

|I believe that working on group projects with my classmates has enhanced my teamwork |51% |

|skills | |

|In general, I feel that required course materials are useful |69% |

|I am satisfied with the diversity of courses offered in my major |62% |

|Classes that I want to take are offered on a consistent basis |36% |

|My major allows me the opportunity to participate in research with a faculty member |40% |

|My major allows me the opportunity to participate in field experiences |56% |

|I am satisfied with the number of students in my classes |79% |

|I am satisfied that there is sufficient seating/space in my classrooms |79% |

|I am satisfied with the amount of technology used for the presentation of lecture | |

|notes, distribution of course materials over the web, and computer-aided learning |84% |

|communication. | |

|Averages |71% |

D. CAMPUS ENVIRONMENT

The Campus Environment subscale is made up of four items. The items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 56%.

|TABLE 8 | |

|2011 Student Satisfaction Survey: Campus Environment | |

|ITEM: |Level of Agreement |

|I feel that FIU provides enough space for students to relax on campus |72% |

|I feel that FIU provides enough places for quiet study on campus |62% |

|I am satisfied that the pricing of food at FIU is economical for students |33% |

|I am satisfied that there is a diverse selection of food available in the cafeteria | |

| |57% |

|Averages |56% |

E. CAMPUS LIFE

The Campus Life subscale is made up of seven items. The items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 54%.

|TABLE 9 | |

|2011 Student Satisfaction Survey: Campus Life | |

|ITEM: |Level of Agreement |

|I am satisfied that the sizes of the recreational facilities are adequate given the |58% |

|number of students on campus | |

|I believe that it is important to show support by attending FIU events |65% |

|I feel that I am kept informed of student government’s actions accomplishments |42% |

|I am satisfied that student government has been effective in implementing changes |26% |

|I am satisfied with the diversity of campus clubs/organizations |64% |

|I am satisfied that I have the opportunity to actively participate in campus |66% |

|clubs/organizations | |

|I am satisfied with the selection of cultural activities at FIU |60% |

|Averages |54% |

F. COMMUNICATION

The Communication subscale is made up of five items. The Items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 62%.

|TABLE 10 | |

|2011 Student Satisfaction Survey: Communication | |

|ITEM: |Level of Agreement |

|I am satisfied that FIU promptly communicates the status of emergency school closings |80% |

|I am satisfied that the FIU administration efficiently informs students of policy |64% |

|changes | |

|I am satisfied with the amount of publicity that accompanies campus events |60% |

|I am satisfied with the timeliness of publicity surrounding FIU events |60% |

|I am satisfied that I have an adequate forum at FIU to express my concerns | |

| |44% |

|Averages |62% |

G. SERVICES

The Services subscale is made up of seventeen items. The items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 67%.

|TABLE 11 | |

|2011 Student Satisfaction Survey: Services | |

|ITEM: |Level of Agreement |

|In general, I receive correct information from the Financial Aid Office |67% |

|In general, I receive correct information from the Registrar’s Office |69% |

|In general, I receive correct information from the Cashier’s Office |68% |

|In general, I receive correct information from the Advising Center |53% |

|In general, I receive correct information from the Advisors in my major |62% |

|I am satisfied with the customer service I received from the Financial Aid Office |39% |

|I am satisfied with the customer service I received from the Registrar’s Office |67% |

|I am satisfied with the customer service I received from the Cashier’s Office |66% |

|I am satisfied with the customer service I received from the Advising Center |58% |

|I am satisfied with the effectiveness of the FIU website |80% |

|I am satisfied with the effectiveness of the academic web pages |75% |

|I am satisfied with the effectiveness of the web-based student registration system |76% |

|I am satisfied with the effectiveness of the kiosk-based student registration system |52% |

|I am satisfied with the effectiveness of the campus internet connectivity |78% |

|I am satisfied with the effectiveness of the FIU web-based email system |89% |

|I am satisfied with the effectiveness of the University (open)computer labs |75% |

|I am satisfied with the effectiveness of the Academic department computer labs |63% |

|Averages |67% |

H. SAFETY

The Safety subscale is made up of seven items. The items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 55%.

|TABLE 12 | |

|2011 Student Satisfaction Survey: Safety | |

|ITEM: |Level of Agreement |

|In general, I feel safe on campus after dark |64% |

|I am satisfied with the outdoor lighting on my home campus |57% |

|I am satisfied with the number of emergency call boxes on campus |42% |

|I am satisfied that my car is secure on campus |64% |

|In general, I feel comfortable with the presence of police officers on campus |75% |

|I am satisfied with the response times of campus police to emergency situations |38% |

|I am satisfied that I would know what to do in an emergency situation on campus |49% |

|Averages |55% |

I. EMERGENCY PROCEDURES

The Emergency Procedures subscale is made up of five items. The items are listed below along with the overall level of agreement for each survey item. The average level of agreement was 59%. Unlike the previous subscales, the scale for these items ranged from Not Confident (1) to Confident (3).

| | |

|TABLE 13 |Level of Agreement |

|2011 Student Satisfaction Survey: Emergency Procedures | |

|ITEM: | |

|I am confident In FIU’s ability to carry out emergency procedures in the following | |

|area: | |

|Bomb Threats |40% |

|Fire |68% |

|Physical injury or sickness |58% |

|Traffic accident on campus |62% |

|Emergency Weather conditions |71% |

|Averages |59% |

V. CONCLUSIONS FROM THE SPRING 2011 STUDENT SATISFACTION SURVEY

Over 1,200 Florida International University students responded to the Spring 2011 Student Satisfaction Survey, representing 3% of the total student population. Responses to the 2011 Student Satisfaction Survey remained stable from the responses from the Spring 2010 Student Satisfaction Survey. Responses to the 2011 Student Satisfaction Survey varied by gender, race/ethnicity, college/school, and class level.

The Student Satisfaction Survey was composed of seven subscales: Academic Issues, Campus Environment, Campus Life, Communication, Services, Safety, and Emergency Procedures. Respondents reported the highest levels of agreement toward survey items on the Academic Issues subscale. Respondents reported the lowest levels of agreement toward the survey items on Campus Life subscale.

Overall, students responded very positively to the items in this survey instrument, most notably toward the items in the Academic Issues subscale. This survey can be utilized as a very important tool in determining areas that are satisfactory to students, and areas that need improvement. Respondents reported relatively high levels of agreement with the survey items that included classroom and academic quality issues. The areas of campus life, campus environment and safety are clearly areas where students are dissatisfied.

Responses may not add up to 100%, as some respondents did not answer every question.

|2011 Student Satisfaction Survey |

| |

|ACADEMIC ISSUES: - In general, I feel that FIU meets my learning expectations. |

| |

|  |% |

|Strongly Agree |24.9% |

|Agree |53.0% |

|Not Sure |9.7% |

|Disagree |8.4% |

|Strongly Disagree |4.0% |

|  |  |

| ACADEMIC ISSUES: - My professors use relevant course materials (textbooks, handouts, videos, etc.) |

|  |% |

|Strongly Agree |31.1% |

|Agree |55.0% |

|Not Sure |5.8% |

|Disagree |6.5% |

|Strongly Disagree |1.6% |

|  |  |

| ACADEMIC ISSUES: - In general, my instructors grading policies are clear to me. |

|  |% |

|Strongly Agree |38.7% |

|Agree |47.4% |

|Not Sure |7.2% |

|Disagree |5.1% |

|Strongly Disagree |1.6% |

|  |  |

| ACADEMIC ISSUES: - I am satisfied that I am given adequate opportunities to demonstrate my understanding of course material. |

|  |% |

|Strongly Agree |25.7% |

|Agree |47.6% |

|Not Sure |14.2% |

|Disagree |8.9% |

|Strongly Disagree |3.6% |

|  |  |

| ACADEMIC ISSUES: - In general, I feel that my instructors have a genuine interest in my learning. |

|  |% |

|Strongly Agree |25.4% |

|Agree |42.6% |

|Not Sure |16.9% |

|Disagree |10.4% |

|Strongly Disagree |4.7% |

|  |  |

| ACADEMIC ISSUES: - I am satisfied that my instructors have sufficient background knowledge for their assigned classes. |

|  |% |

|Strongly Agree |44.3% |

|Agree |40.2% |

|Not Sure |8.7% |

|Disagree |4.5% |

|Strongly Disagree |2.3% |

| |  |

| ACADEMIC ISSUES: - In general, I feel that attending classes is an important contributor to my learning experience. |

|  |% |

|Strongly Agree |49.0% |

|Agree |32.1% |

|Not Sure |8.5% |

|Disagree |6.1% |

|Strongly Disagree |4.3% |

| |  |

| ACADEMIC ISSUES: - I am satisfied that I have the opportunity to freely express my opinions in class. |

|  |% |

|Strongly Agree |39.5% |

|Agree |39.9% |

|Not Sure |12.5% |

|Disagree |5.3% |

|Strongly Disagree |2.7% |

| |  |

| ACADEMIC ISSUES: - In general, my classes are free from disruptive students. |

|  |% |

|Strongly Agree |36.0% |

|Agree |41.9% |

|Not Sure |9.9% |

|Disagree |8.5% |

|Strongly Disagree |3.7% |

| |  |

| ACADEMIC ISSUES: - I believe that working on group projects with my classmates has enhanced my teamwork skills. |

|  |% |

|Strongly Agree |22.5% |

|Agree |30.3% |

|Not Sure |16.8% |

|Disagree |15.8% |

|Strongly Disagree |14.5% |

| |  |

| ACADEMIC ISSUES: - In general, I feel that required course materials are useful. |

| |

|  |% |

|Strongly Agree |21.2% |

|Agree |47.9% |

|Not Sure |13.2% |

|Disagree |12.4% |

|Strongly Disagree |5.3% |

| |  |

| ACADEMIC ISSUES: - I am satisfied with the diversity of courses offered in my major. |

|  |% |

|Strongly Agree |24.2% |

|Agree |37.3% |

|Not Sure |12.4% |

|Disagree |16.7% |

|Strongly Disagree |9.4% |

| |  |

| ACADEMIC ISSUES: - Classes that I want to take are offered on a consistent basis. |

|  |% |

|Strongly Agree |10.7% |

|Agree |25.6% |

|Not Sure |16.0% |

|Disagree |26.5% |

|Strongly Disagree |21.2% |

| |  |

| ACADEMIC ISSUES: - My major allows me the opportunity to participate in research with a faculty member. |

|  |% |

|Strongly Agree |15.8% |

|Agree |24.4% |

|Not Sure |39.3% |

|Disagree |11.9% |

|Strongly Disagree |8.7% |

| |  |

| ACADEMIC ISSUES: - My major allows me the opportunity to participate in field experience. |

|  |% |

|Strongly Agree |24.3% |

|Agree |31.3% |

|Not Sure |25.5% |

|Disagree |10.8% |

|Strongly Disagree |8.1% |

| |  |

| ACADEMIC ISSUES: - I am satisfied with the number of students in my classes. |

|  |% |

|Strongly Agree |28.8% |

|Agree |49.7% |

|Not Sure |8.1% |

|Disagree |8.9% |

|Strongly Disagree |4.6% |

| |  |

| ACADEMIC ISSUES: - I am satisfied that there is sufficient seating/ space in my classrooms. |

|  |% |

|Strongly Agree |33.4% |

|Agree |45.1% |

|Not Sure |8.2% |

|Disagree |8.8% |

|Strongly Disagree |4.6% |

| |  |

| ACADEMIC ISSUES: - I am satisfied with the amount of technology used for the presentation of lecture notes, distribution of course materials over the |

|web and computer aided learning/communication. |

|  |% |

|Strongly Agree |38.5% |

|Agree |45.9% |

|Not Sure |7.1% |

|Disagree |5.2% |

|Strongly Disagree |3.2% |

| |  |

| CAMPUS ENVIRONMENT: - I feel that FIU provides enough spaces for students to relax on campus. |

|  |% |

|Strongly Agree |32.4% |

|Agree |39.9% |

|Not Sure |9.0% |

|Disagree |13.5% |

|Strongly Disagree |5.3% |

| |  |

| CAMPUS ENVIRONMENT: - I feel that FIU provides enough places for quiet study on campus. |

|  |% |

|Strongly Agree |27.0% |

|Agree |34.6% |

|Not Sure |11.4% |

|Disagree |18.5% |

|Strongly Disagree |8.5% |

| |  |

| CAMPUS ENVIRONMENT: - I am satisfied that the pricing of food at FIU is economical for students. |

|  |% |

|Strongly Agree |8.9% |

|Agree |24.1% |

|Not Sure |22.1% |

|Disagree |24.6% |

|Strongly Disagree |20.4% |

| |  |

| CAMPUS ENVIRONMENT: - I am satisfied that there is a diverse selection of food available in the cafeteria. |

|  |% |

|Strongly Agree |22.0% |

|Agree |34.6% |

|Not Sure |18.8% |

|Disagree |13.4% |

|Strongly Disagree |11.2% |

| |  |

| CAMPUS LIFE: - I am satisfied that the sizes of the recreational facilities are adequate given the number of students on campus. |

|  |% |

|Strongly Agree |18.4% |

|Agree |39.9% |

|Not Sure |26.8% |

|Disagree |9.5% |

|Strongly Disagree |5.4% |

| |  |

| CAMPUS LIFE: - I believe that it is important to show support by attending FIU events. |

|  |% |

|Strongly Agree |25.3% |

|Agree |39.9% |

|Not Sure |18.4% |

|Disagree |12.1% |

|Strongly Disagree |4.2% |

| |  |

| CAMPUS LIFE: - I feel that I am kept informed of student government's actions/accomplishments. |

|  |% |

|Strongly Agree |13.1% |

|Agree |28.7% |

|Not Sure |23.3% |

|Disagree |21.3% |

|Strongly Disagree |13.6% |

| |  |

| CAMPUS LIFE: - I am satisfied that student government has been effective in implementing changes. |

|  |% |

|Strongly Agree |9.1% |

|Agree |16.9% |

|Not Sure |52.6% |

|Disagree |12.3% |

|Strongly Disagree |9.1% |

| |  |

| CAMPUS LIFE: - I am satisfied with the diversity of campus clubs/organizations. |

|  |% |

|Strongly Agree |23.0% |

|Agree |40.7% |

|Not Sure |28.2% |

|Disagree |4.5% |

|Strongly Disagree |3.7% |

| |  |

| CAMPUS LIFE: - I am satisfied that I have the opportunity to actively participate in campus clubs/organizations. |

|  |% |

|Strongly Agree |27.2% |

|Agree |39.0% |

|Not Sure |24.6% |

|Disagree |6.0% |

|Strongly Disagree |3.2% |

|  |  |

| CAMPUS LIFE: - I am satisfied with the selection of cultural activities at FIU. |

|  |% |

|Strongly Agree |23.5% |

|Agree |36.5% |

|Not Sure |30.2% |

|Disagree |6.2% |

|Strongly Disagree |3.6% |

| |  |

| COMMUNICATION: - I am satisfied that FIU promptly communicates the status of emergency school closings. |

|  |% |

|Strongly Agree |41.5% |

|Agree |38.8% |

|Not Sure |9.1% |

|Disagree |6.6% |

|Strongly Disagree |4.0% |

| |  |

| COMMUNICATION: - I am satisfied that the FIU administration efficiently informs students of policy changes. |

|  |% |

|Strongly Agree |25.4% |

|Agree |38.3% |

|Not Sure |19.1% |

|Disagree |11.0% |

|Strongly Disagree |6.1% |

| |  |

|  |  |

| COMMUNICATION: - I am satisfied with the amount of publicity that accompanies campus events. |

|  |% |

|Strongly Agree |20.4% |

|Agree |39.6% |

|Not Sure |22.0% |

|Disagree |13.6% |

|Strongly Disagree |4.4% |

| |  |

| COMMUNICATION: - I am satisfied with the timelines of publicity surrounding FIU events. |

|  |% |

|Strongly Agree |20.5% |

|Agree |39.9% |

|Not Sure |26.0% |

|Disagree |9.8% |

|Strongly Disagree |3.8% |

| |  |

| COMMUNICATION: - I am satisfied that I have an adequate forum at FIU to express my concerns. |

|  |% |

|Strongly Agree |15.7% |

|Agree |28.0% |

|Not Sure |34.9% |

|Disagree |12.9% |

|Strongly Disagree |8.6% |

| |  |

| SERVICES: In general, I receive correct information from: - the Financial Aid Office |

|  |% |

|Strongly Agree |27.2% |

|Agree |40.1% |

|Not Sure |13.9% |

|Disagree |11.1% |

|Strongly Disagree |7.6% |

| |  |

| SERVICES: In general, I receive correct information from: - the Registrar's Office |

|  |% |

|Strongly Agree |26.7% |

|Agree |41.8% |

|Not Sure |16.2% |

|Disagree |8.9% |

|Strongly Disagree |6.3% |

| |  |

| SERVICES: In general, I receive correct information from: - the Cashier's Office |

|  |% |

|Strongly Agree |26.6% |

|Agree |40.9% |

|Not Sure |23.1% |

|Disagree |5.8% |

|Strongly Disagree |3.6% |

| |  |

| SERVICES: In general, I receive correct information from: - the Advising Center |

|  |% |

|Strongly Agree |21.9% |

|Agree |31.3% |

|Not Sure |23.1% |

|Disagree |11.8% |

|Strongly Disagree |11.9% |

| |  |

| SERVICES: In general, I receive correct information from: - the advisors in my major |

|  |% |

|Strongly Agree |31.0% |

|Agree |31.0% |

|Not Sure |16.2% |

|Disagree |9.5% |

|Strongly Disagree |12.2% |

| |  |

| I am satisfied with the customer service I have received from: - the Financial Aid Office |

|  |% |

|Strongly agree |2.8% |

|Agree |35.9% |

|Not Sure |15.5% |

|Disagree |12.9% |

|Strongly Disagree |8.1% |

| |  |

| I am satisfied with the customer service I have received from: - the Registrar's Office |

|  |% |

|Strongly agree |27.1% |

|Agree |40.1% |

|Not Sure |17.8% |

|Disagree |8.2% |

|Strongly Disagree |6.8% |

| |  |

| I am satisfied with the customer service I have received from: - the Cashier's Office |

|  |% |

|Strongly agree |26.8% |

|Agree |39.3% |

|Not Sure |23.4% |

|Disagree |5.8% |

|Strongly Disagree |4.7% |

| |  |

| I am satisfied with the customer service I have received from: - the Advising Center |

|  |% |

|Strongly agree |25.5% |

|Agree |32.5% |

|Not Sure |18.5% |

|Disagree |11.6% |

|Strongly Disagree |11.8% |

| |  |

| I am satisfied with the effectiveness of the: - FIU website |

|  |% |

|Strongly Agree |32.6% |

|Agree |47.4% |

|Not Sure |7.1% |

|Disagree |7.9% |

|Strongly Disagree |4.9% |

| |  |

| I am satisfied with the effectiveness of the: - Academic web pages |

|  |% |

|Strongly Agree |28.8% |

|Agree |46.3% |

|Not Sure |11.3% |

|Disagree |9.2% |

|Strongly Disagree |4.4% |

| |  |

| I am satisfied with the effectiveness of the: - Web-based student registration system |

|  |% |

|Strongly Agree |33.4% |

|Agree |42.8% |

|Not Sure |8.4% |

|Disagree |10.2% |

|Strongly Disagree |5.2% |

| |  |

| I am satisfied with the effectiveness of the: - Kiosk-based student registration system |

|  |% |

|Strongly Agree |23.1% |

|Agree |29.3% |

|Not Sure |37.9% |

|Disagree |6.1% |

|Strongly Disagree |3.7% |

| |  |

| I am satisfied with the effectiveness of the: - Campus internet connectivity |

|  |% |

|Strongly Agree |34.3% |

|Agree |43.3% |

|Not Sure |8.5% |

|Disagree |10.0% |

|Strongly Disagree |3.9% |

| |  |

| I am satisfied with the effectiveness of the: - FIU web-based email system |

|  |% |

|Strongly Agree |46.0% |

|Agree |43.4% |

|Not Sure |5.4% |

|Disagree |3.3% |

|Strongly Disagree |1.9% |

| |  |

| I am satisfied with the effectiveness of the: - University (open) computer labs |

|  |% |

|Strongly Agree |34.5% |

|Agree |40.8% |

|Not Sure |17.9% |

|Disagree |4.5% |

|Strongly Disagree |2.3% |

| |  |

| I am satisfied with the effectiveness of the: - Academic department computer labs |

|  |% |

|Strongly Agree |29.4% |

|Agree |33.4% |

|Not Sure |28.9% |

|Disagree |5.0% |

|Strongly Disagree |3.2% |

| |  |

| SAFETY: - In general, I feel safe on campus after dark. |

|  |% |

|Strongly Agree |24.3% |

|Agree |39.6% |

|Not Sure |18.0% |

|Disagree |13.5% |

|Strongly Disagree |4.6% |

| |  |

| SAFETY: - I am satisfied with the outdoor lighting in my home campus. |

|  |% |

|Strongly Agree |21.1% |

|Agree |35.6% |

|Not Sure |22.6% |

|Disagree |15.7% |

|Strongly Disagree |5.1% |

| |  |

| SAFETY: - I am satisfied with the number emergency call boxes on campus. |

|  |% |

|Strongly Agree |16.5% |

|Agree |25.9% |

|Not Sure |34.9% |

|Disagree |16.9% |

|Strongly Disagree |5.7% |

| |  |

| SAFETY: - I am satisfied that my car is secure on campus. |

|  |% |

|Strongly Agree |22.8% |

|Agree |41.0% |

|Not Sure |19.4% |

|Disagree |11.2% |

|Strongly Disagree |5.6% |

| |  |

| SAFETY: - In general, I feel comfortable with the presence of police officers on campus. |

|  |% |

|Strongly Agree |34.3% |

|Agree |40.5% |

|Not Sure |14.2% |

|Disagree |6.7% |

|Strongly Disagree |4.3% |

| |  |

| SAFETY: - I am satisfied with the response times of campus police to emergency situations. |

|  |% |

|Strongly Agree |17.7% |

|Agree |19.8% |

|Not Sure |53.7% |

|Disagree |4.9% |

|Strongly Disagree |3.9% |

| |  |

| SAFETY: - I am satisfied that I would know what to do in an emergency situation on campus. |

|  |% |

|Strongly Agree |19.8% |

|Agree |29.0% |

|Not Sure |29.9% |

|Disagree |14.2% |

|Strongly Disagree |7.1% |

| |  |

| I am confident in FIU's ability to carry out emergency procedures in the following areas: - Bomb threats |

|  |% |

|Confident |39.5% |

|Not Sure |48.8% |

|Not Confident |11.7% |

| |  |

| I am confident in FIU's ability to carry out emergency procedures in the following areas: - Fire |

|  |% |

|Confident |67.5% |

|Not Sure |26.4% |

|Not Confident |6.2% |

| |  |

| I am confident in FIU's ability to carry out emergency procedures in the following areas: - Physical injury or sickness |

|  |% |

|Confident |57.5% |

|Not Sure |33.2% |

|Not Confident |9.3% |

| |  |

| I am confident in FIU's ability to carry out emergency procedures in the following areas: - Traffic accident on campus |

|  |% |

|Confident |61.9% |

|Not Sure |29.1% |

|Not Confident |9.0% |

| |  |

| I am confident in FIU's ability to carry out emergency procedures in the following areas: - Emergency weather conditions |

|  |% |

|Confident |70.6% |

|Not Sure |23.6% |

|Not Confident |5.8% |

| |  |

|Experiences: |

|Please indicate which of the following experiences you have had in the previous year at FIU (Check all that apply) |

|  |% |

|Attended a campus play |15.6% |

|Attended a movie on campus |20.8% |

|Attended a concert on campus |26.1% |

|Attended a sporting event |35.4% |

|Attended a multicultural event |30.4% |

|Felt a sense of isolation/disconnection to the campus community |32.7% |

|Had a positive experience with group projects |57.1% |

|Had my vehicle vandalized on campus |4.8% |

|Had an opportunity to hear a faculty member discuss his/her original |39.9% |

|research | |

|Had a negative experience with group projects |44.8% |

|Had an unpleasant interaction with student service staff (Admissions, |28.0% |

|Financial Aid, Registrar's Office, etc) | |

|Had to use a dirty restroom on campus |38.4% |

|Witnessed an incident of (what you believed to be) sexual harassment |n/a |

|Witnessed a violent act on campus (shoving, hitting, etc) |3.7% |

|Developed a social relationship with classmates |74.5% |

|Had the opportunity to work on a research project with a faculty member |12.6% |

|Had the opportunity for extra credit in one of my classes |60.4% |

|Been offered illegal drugs on campus |3.2% |

|Difficulty locating classes in online class schedule |22.7% |

|  |  |

| Please indicate your gender. |% |

|Male |32.0% |

|Female |68.0% |

| |  |

|  |  |

| Please indicate your race/ethnicity (Check all that apply). |

|  |% |

|American Indian/ Alaska Native |1.1% |

|Asian |5.7% |

|Black or African American |13.3% |

|Hispanic |54.8% |

|White |31.5% |

|Other |5.7% |

| |  |

| Please indicate your age. |

|  |% |

|18 and under |55.6% |

|19-24 |21.7% |

|25-30 |6.1% |

|31-34 |7.4% |

|35 and over |4.7% |

| |  |

| Please indicate your class level. |

|  |% |

|Freshman |7.6% |

|Sophomore |9.0% |

|Junior |26.9% |

|Senior |35.1% |

|Special student |1.0% |

|Graduate student |20.4% |

| |  |

| Please indicate your current class load. |

|  |% |

|Full-time |78.7% |

|Part-time |21.3% |

| |  |

| Please indicate your current grade point average. |

|  |% |

|No credits earned |2.4% |

|1.99 or below |1.1% |

|2.0-2.49 |6.7% |

|2.5-2.99 |16.2% |

|3.0-3.49 |36.6% |

|3.5 or above |37.0% |

| |  |

| Please indicate which center/campus you consider to be your home/campus. |

|  |% |

|Biscayne Bay Campus |13.1% |

|Pines Center |1.4% |

|Modesto Maidique Campus |80.9% |

|Center for Engineering and Applied Sciences |4.6% |

| |  |

| What is the highest degree you expect to receive? |

|  |% |

|Bachelor's degree |35.6% |

|Master's degree |39.0% |

|Doctorate and Professional degree |23.3% |

|Specialist degree |0.9% |

|Certificate |0.2% |

|Other |1.1% |

| |  |

| I currently reside |

|  |% |

|On campus |8.1% |

|I live in a home I own |15.2% |

|I live in a rented room, apartment, or home |28.4% |

|I live with my parents or other relatives |46.5% |

|Other |1.8% |

| |  |

| About how far do you live from the campus of FIU that you primarily attend? |

|  |% |

|I live on campus |6.8% |

|I live within one mile of campus |3.5% |

|I live 1-10 miles from campus |34.2% |

|I live 11-25 miles from campus |31.8% |

|I live over 25 miles from campus |23.7% |

| |  |

| I am |

|  |% |

|Single or Divorced with no children |67.9% |

|Single or Divorced with children |4.0% |

|Live with my partner with no children |5.9% |

|Married with no children |1.4% |

|Married with children |9.1% |

|Other |8.0% |

| |36.0% |

| I am currently employed |

|  |% |

|Not employed |37.6% |

|Part-time on campus |11.0% |

|Part-time off campus |24.0% |

|Full-time on campus |2.3% |

|Full-time off campus |24.7% |

| |  |

| I am currently employed in a job that is relevant to my field study. |

|  |% |

|Yes |33.6% |

|No |66.4% |

|  |  |

|DEMOGRAPHICS: (Responses are unedited) |

|What is your major? |

| |# |

|Accounting |44 |

|Accounting and Finance |3 |

|Accounting and HRM |1 |

|Accounting-Management |1 |

|accoutning |1 |

|adult education |3 |

|Adult education and HRD |1 |

|advertising |11 |

|Advertising/Hospitality |1 |

|Advertsing |1 |

|anthro |1 |

|anthropology |2 |

|Anthropology & Sociology |1 |

|Anthropology/Sociology |2 |

|Architecture |13 |

|architecture/interior design |1 |

|ARNP |1 |

|Art |1 |

|art & business |1 |

|Art and Anthropology |1 |

|Art Education |2 |

|Art History |3 |

|Art History, Political Science, Italian Minor |1 |

|Art History/ Art |1 |

|Asian Studies |5 |

|Asian Studies with a minor in International Relations |1 |

|B.A. Chemistry |1 |

|B.S. Chemistry |1 |

|B.S. Information technology |1 |

|Bachelor of Sciences of Nursing |1 |

|BFA |3 |

|bio-physics |1 |

|Bio/pre-med |1 |

|Biological Science |1 |

|Biological Sciences |2 |

|Biological Sciences and Religious Studies |1 |

|Biology |59 |

|Biology & Music |1 |

|BIOLOGY & PSYCHOLOGY |1 |

|Biology and Marine Biology |1 |

|Biology or Chemistry |1 |

|Biology w/ Minor in Public Health |1 |

|Biomedical eng. |1 |

|Biomedical Engineering |11 |

|Broadcast Journalism |4 |

|BSN |3 |

|Business |7 |

|Business Administration |6 |

|Business Administration - Management |1 |

|Business Administration (Online) |1 |

|Business Administration Management |1 |

|Business Administration- Management |1 |

|business administration-management |1 |

|Business Management |10 |

|Business Management and Humand Resources |1 |

|Business Managment |1 |

|Business- Management |1 |

|Business, Pharmacy |1 |

|Chemistry |21 |

|Chemistry and Biology |1 |

|Chemistry BA |1 |

|civil eng |1 |

|civil engeerning |1 |

|Civil Engineer |2 |

|Civil engineering |17 |

|Civil Engineering (Structural) |1 |

|communication |1 |

|Communication - Public Relations |1 |

|Communications |2 |

|communications disorders |1 |

|Communications- Journalism |1 |

|Communications, Broadcast Journalism |1 |

|Comparative Sociology |1 |

|Computer and Electrical Engineering |1 |

|Computer Engineering |3 |

|Computer information system Technology |1 |

|Computer Programming |1 |

|computer science |14 |

|Computer Science / IT |1 |

|Construction Management |14 |

|Counselor Education, Mental Health Counseling Track |1 |

|Creative Writing |2 |

|Criminal Justice |35 |

|Criminal Justice & International Relations |1 |

|Criminal Justice & Psychology |1 |

|Criminal Justice & Public Administration |1 |

|criminal justice adminstration with minor in psychology |1 |

|Criminal Justice. |1 |

|Curriculum and Instruction |2 |

|Curriculum and Instruction: Language, Literacy, and Culture |1 |

|Curriculum and Instruction: Learning Technologies |1 |

|Developmental psychoogy |1 |

|Dietetics |4 |

|Dietetics & Nutrition |2 |

|Dietetics and Nutrition |12 |

|Dietetics and Psychology |1 |

|Dietetics/Nutrition |1 |

|early childhood |1 |

|Early Childhood Development |1 |

|Early Childhood Education |13 |

|Early chilhood education |1 |

|Early Educ/Speech Pathologist |1 |

|ecc |1 |

|Economics |8 |

|Ed.D. Curriculum & Instruction - Instructional Leadership |1 |

|Edu |1 |

|Education |5 |

|Educational Administration & Supervision |1 |

|EEC and Esol endorment |1 |

|Electrical and Computer Engineering |1 |

|Electrical Engineering |11 |

|Electronic Engineering |1 |

|Elementary Education |24 |

|Elementary Education K-6 ESOL |1 |

|Elementary Education w/TESOL Endorsement |1 |

|Elementary or Secondary Education |1 |

|Elementary/Special Education |1 |

|Engineering |4 |

|engineering management |3 |

|English |18 |

|English / minor in Business |1 |

|English Education |1 |

|English Education/Sociology |1 |

|English, focus in Creative Writing |1 |

|English/International Business |1 |

|env. studies |1 |

|Environmental Engineering |5 |

|environmental science |2 |

|Environmental Studies |8 |

|epidemiology |1 |

|ESE K-12 |1 |

|ESE special education |1 |

|ESE/ESOL K-12 |1 |

|esol |1 |

|Exceptional Student Education |1 |

|Family Health Avanced Nursing |1 |

|Family Health Nursing |1 |

|Family Nurse Practitioner |2 |

|fin |1 |

|finance |23 |

|finance & int'l business double major |1 |

|finance and accounting |1 |

|Finance and International Business |3 |

|Finance, Marketing |1 |

|Finance. |1 |

|Finance/Marketing and Journalism |1 |

|fine art |2 |

|Fine Arts - Ceramics |1 |

|FIU does not contain my major |1 |

|Flute Performance |1 |

|FNP |1 |

|Foreign Physician to BSN |1 |

|general online public health |1 |

|Geography |4 |

|Geology |1 |

|Geology, want aminor is spanish |1 |

|Geoscience |1 |

|Geosciences |2 |

|Geposciences |1 |

|Global Communications |1 |

|Global Strategic Communicaions |1 |

|global strategic communication |1 |

|Global Strategic Communication (Mass Communication) |1 |

|Global Strategic Communications |4 |

|Grad. Cert. Asian Studies |1 |

|Graphic Design and Animation |1 |

|grauate nursing certificate program |1 |

|GSC |2 |

|Health Administration |1 |

|health policy management |1 |

|Health Promotion and Disease PRevention |1 |

|Health Promotion Disease Prevention |1 |

|health science/ pre PT |1 |

|Health Service Administration |4 |

|Health Service Aministration |1 |

|Health Services Administration |5 |

|HFT (Hospitality Management) |1 |

|Higher Ed. Administration |1 |

|Higher Education |1 |

|higher education administration |1 |

|Higher Education Administration, M.S. |1 |

|Higher Education Administraton |1 |

|Higher Education EdD |1 |

|History |8 |

|Hospitality |7 |

|hospitality and tourism management |1 |

|Hospitality and Tourism Management |1 |

|Hospitality and Toursim |2 |

|Hospitality and Travel Tourism Management |1 |

|hospitality management |26 |

|HOSPITALITY MANAGEMENT/TRAVEL & TOURISM |1 |

|Hospitality Mgm't |1 |

|HOSPITALITY MGMT |1 |

|Hospitaltiy |1 |

|Hotel Management |1 |

|hr |1 |

|HRM |1 |

|HSA |1 |

|Human Resource Management |4 |

|Human Resource Managment |1 |

|Human Resources |6 |

|Human Resources Management |1 |

|IMBA |2 |

|Industrial Engineering |1 |

|Industrial Organizational Psychology |1 |

|Industrial/Organizational Psychology M.S. |1 |

|Ineternational Business |1 |

|INFORMATION TECHNOLOGY |8 |

|Information Technology (BS) |1 |

|Information techonolgy |1 |

|Informtation Technology |1 |

|INR |1 |

|interior Design |1 |

|international business |20 |

|International Business / Finance |1 |

|International Business & Finance |1 |

|International Business & Management |1 |

|International Business & Marketing |1 |

|international business addminstraion |1 |

|international business and accounting |1 |

|International Business and Finance |2 |

|International Business and Marketing |1 |

|International Business Honors |2 |

|International Business Management |1 |

|International Business with Honors |1 |

|International business, marketing |1 |

|International Business/ Finance |1 |

|International Business/Management |1 |

|International Intercultural Education |1 |

|International Relations |36 |

|International Relations and philosophy |1 |

|International Relations/ Public Management- administration |1 |

|international studies |1 |

|International Studies- National Student Exchange |1 |

|IO Psychology |1 |

|IR |2 |

|IT |3 |

|Jazz Performance |1 |

|journalism |3 |

|Journalism and Mass Communication |1 |

|Journamlism |1 |

|Juris doctor |2 |

|Landscape Architecture |2 |

|Languages/Spanish |1 |

|Latin American and Caribbean Studies |2 |

|Latin American History |1 |

|Law |11 |

|Law School |1 |

|legal translation and interpretation |1 |

|Liberal Arts |6 |

|Liberal Studies |10 |

|Liberal Studies concentration on education |1 |

|liberal studies pre pt, psychology minor marketing minor |1 |

|Liberal Studies. Would like my Law Degree. |1 |

|Liberal Studies/ minor in Business |1 |

|Linguistics |2 |

|M.P.H |1 |

|MA Architecture |1 |

|MANAGEMENT |13 |

|Management & International Business |1 |

|Management and Finance |1 |

|Management and International Business |3 |

|Management Information System |1 |

|Management Information Systems |4 |

|Management/International Business |1 |

|Marketing |14 |

|Marketing & International Business |1 |

|marketing and history |1 |

|Marketing and Int'l Business |1 |

|Marketing and International Business |1 |

|Marketing, Management |1 |

|Mass Communication |2 |

|Mass Communication/Advertising |1 |

|mass communications |2 |

|master in higher education administration |1 |

|Master in International Business |1 |

|Master of International Business |1 |

|Master of Public Administration |1 |

|Master of Public Health |1 |

|Master of Science in Nursing |1 |

|Master's in Counselor Education |1 |

|Master's in Public Health |2 |

|Master's of Arts in History |1 |

|MASTERS IN BUSINESS ADMINISTRATION |1 |

|Masters in Family Health -ARNP |1 |

|Masters in Public Health |2 |

|Masters in Reading |1 |

|Masters of Accounting |1 |

|masters of business administration |1 |

|Masters of Foreign Language Education-TESOL |1 |

|Masters of International Business |1 |

|Masters of Public Health and Masters of Science in Nutrition |1 |

|Materials Science and Engineering |1 |

|Materials Science ane Engineering |1 |

|Math Ed |1 |

|Mathematical Sciences |1 |

|Mathematics |4 |

|MBA |16 |

|MBA - Marketing |1 |

|MBA with concentration in Marketing |1 |

|Mechanical Engineer |1 |

|mechanical engineering |8 |

|Mental Health Counseling |1 |

|mib |1 |

|MIS |3 |

|MPH |4 |

|MPH online |1 |

|mph- epidemiology |1 |

|MSc Hospitality Management |1 |

|MSHRM |1 |

|MSMIS |2 |

|MSN |1 |

|Music |1 |

|Music Education |2 |

|Nurse Anesthesia |1 |

|Nursing |22 |

|nursing-family health NP track |1 |

|Nutritio/Dietetics |1 |

|Nutrition |3 |

|Nutrition & Dietetics |1 |

|Nutrition and Dietetics |1 |

|Occupational Therapy |7 |

|Online General MPH |1 |

|pa |1 |

|Personal |1 |

|PH |1 |

|pharmacy |2 |

|PHD CHEMISTRY |1 |

|PhD in Public Health |1 |

|philosophy |5 |

|philosophy and art |1 |

|Philosophy; Physics |1 |

|Photography and Journa.lism |1 |

|Physical Education |1 |

|Physical therapy |4 |

|physics |8 |

|Physics & Mathematics |1 |

|Plotical Science |1 |

|political science |25 |

|Political Science - Minor in Economics |1 |

|political science & international relations |1 |

|Political Science and Journalism |1 |

|poly sci |1 |

|Post MSN Family Health (Nurse Practitioner Track) |1 |

|Post-Bac |1 |

|PR |2 |

|pre engineering |1 |

|Pre-Dental |1 |

|pre-nursing |3 |

|Professsional MBA |1 |

|psychology |79 |

|Psychology and Criminal Justice |1 |

|Psychology and English |1 |

|Psychology and Philosophy |1 |

|Psychology and Religion |1 |

|psychology and women's studies |1 |

|Psychology Major - Clinical psychology |1 |

|Psychology-- |1 |

|psychology, |1 |

|Psychology/ GSS |1 |

|Psychology/History |1 |

|Psychology/Speech-Language Pathology |1 |

|Psyvhology |1 |

|Public Administration |13 |

|public administration and human resources management |1 |

|Public Health |6 |

|Public Health - Epidemiology |1 |

|Public Health - Health Promotion and Disease Prevention |1 |

|Public Health Epidemiology |1 |

|PUBLIC MANAGEMENT |3 |

|Public Relations |8 |

|Public Relations/ Event Managment |1 |

|Public Retations |1 |

|pyschology |1 |

|R |1 |

|Reading |1 |

|Reading Education |5 |

|Reading-Curr and Ins |1 |

|Recreation & Sport Management |1 |

|Recreation and Sport Management |1 |

|Religion |1 |

|Religious Studies |4 |

|Religious Studies and Philosophy |1 |

|School Counseling |1 |

|School Psychology |2 |

|Science |1 |

|secondary education mathematics |1 |

|secondary english education |1 |

|Social studies education |2 |

|Social Work |15 |

|Social Worker |1 |

|Sociology |7 |

|Sociology/Anthropology |1 |

|Spanish |2 |

|Spanish and Psychology |1 |

|Spanish Literature |1 |

|Special Ed. |1 |

|special education |3 |

|Special Major |1 |

|Specialist in Educational Leadership |1 |

|Speecg-Language Pathology Certification Program for Masters |1 |

|Speech and language pathology |1 |

|Speech Language Pathology |4 |

|speech pathology |2 |

|Speech-Language Pathology |2 |

|sports & Fitness |1 |

|Sports Management |3 |

|Structural Engineering |1 |

|Systems Engineering |1 |

|Teaching Elementary |1 |

|Telecommunication Engineering |1 |

|Telecommunications and Networking (TCN) |1 |

|Television Production |1 |

|theatre |1 |

|Travel and Tourism Management |1 |

|Undecided |10 |

|Undecided/Mathematics/Education |1 |

|undecied |1 |

|Unknown |2 |

|Urban Education |1 |

|Women's Studies |2 |

|  |  |

|What is your school/college? |

|  |% |

|Architecture & the Arts |2.5% |

|Arts & Sciences |35.3% |

|Business Administration |18.4% |

|Education |10.1% |

|Engineering |10.1% |

|Hospitality Management |4.1% |

|Journalism & Mass Communication |4.2% |

|Law |1.3% |

|Medicine |0.7% |

|Nursing & Health Sciences |4.4% |

|Public Health |6.3% |

|Advising/Affiliated/University College/Non-degree seeking |2.6% |

|Unknown |0.0% |

|  |  |

| Which of the following campus clubs or organizations are you involved with (Check all that apply)? |

|  |% |

|Fraternity & Sorority |5.9% |

|Honor Society |16.9% |

|Professional Association |10.6% |

|Student Government |1.4% |

|Other |21.7% |

|  |  |

| How would you rate your computer skills? |

|  |% |

|None |0.1% |

|Beginner |2.8% |

|Intermediate |65.5% |

|Expert |31.6% |

|  |  |

| What is the highest level of education that your parents attained? (If they attained different levels, check one for each level) |

|  |% |

|Less than a high school diploma |12.4% |

|High school graduate |28.4% |

|Some college |24.5% |

|Associate's degree |10.5% |

|Bachelor's degree |29.1% |

|Master's degree |15.1% |

|Doctorate (Ed. D.,Ph.D.,Psy.D.) or Professional degree (J.D., M.D.) |7.2% |

|  |  |

|Please indicate the type of employer you work for (e.g., Educations) |

|  |# |

|Academic Advising |1 |

|Accountant |1 |

|Accounting |3 |

|Accounting Department of a law firm |1 |

|Accounting Firm |2 |

|Accounting office |1 |

|Accounts payable |1 |

|Accouting |1 |

|Ad Agency |1 |

|Administrative office |1 |

|Adult/Continuing education provider |1 |

|advertising |1 |

|Advertising Company |1 |

|Aerospace |2 |

|Aerospace Federal Contractor ( for NASA) |1 |

|After School Care Leader |1 |

|After school program |1 |

|air conditioning company |1 |

|AIR CONDITIONING CORP |1 |

|Air lines |1 |

|Aircraft repair station |1 |

|An elementary school, as a substitute |1 |

|Animal clinic |1 |

|animal hospital |1 |

|Answering Service Call Center |1 |

|Apple Computer |1 |

|Architectural firm |1 |

|Architecture firm. |1 |

|Arts Organization |1 |

|Asian Studies |1 |

|Assistant |1 |

|Astronomy Labs |1 |

|Auto Industry |1 |

|Automotive Corporation |1 |

|Automotive Industry |1 |

|Aviation |1 |

|aviation company |1 |

|Aviation Consulting Firm |1 |

|Aviation Sales |1 |

|Background Music Provider |1 |

|Bank |6 |

|Banker |1 |

|Banking |4 |

|Banking Institution |1 |

|Baptist Health |1 |

|Behavioral analysis therapy center |1 |

|Behavioral Field |1 |

|Biological Sciences |1 |

|Biology department |1 |

|Biotech Firm |1 |

|Bookstore |1 |

|Boston Culinary Group |1 |

|Brand Development |1 |

|Broadcasting |1 |

|BROWARD COUNTY PUBLIC SCHOOLS |1 |

|Building Information Managment |1 |

|Burglary and Fire Alarm Company |1 |

|Bursar's Office |1 |

|business |1 |

|business manager |1 |

|Call Center Baptist Health |1 |

|Campus Life |1 |

|Campus Life and Orientation |1 |

|catering company |1 |

|Chapman School of Buisness |1 |

|Charter School |1 |

|Chemical |1 |

|chemical company |1 |

|child care |3 |

|Childcare center |1 |

|Children's Center for Development and Behavior |1 |

|Chiropractic center |1 |

|Church |1 |

|Church office |3 |

|CIRCUIT COURT JUDGE |1 |

|Civil Construction |1 |

|Civil Engineering Department |1 |

|Clerical staff at a K-12 Educational Institution |1 |

|Coach |1 |

|College of Education |1 |

|College of Law |1 |

|commercial real estate compny |1 |

|Community School |1 |

|Computer consulting firm |1 |

|Computer Training Center |1 |

|Condominium associations |1 |

|Construction |2 |

|Construction accounting |1 |

|construction administration |1 |

|Construction Company |3 |

|Construction Materials Wholesaler |1 |

|Consulting Company |1 |

|Contractor |1 |

|Corporate Office |2 |

|Costumer service |1 |

|Country Club- Hospitality |1 |

|County Government |1 |

|County Health Department |1 |

|CPA Firm |2 |

|CPG |1 |

|Credit Card Processing Office |1 |

|Cruise Company |1 |

|Cruise industry |1 |

|Cruise Line |3 |

|Cruise Lines |1 |

|customer service |1 |

|Customer Service and Retail |1 |

|Customer Service, Grocery Market |1 |

|CVS/pharmacy |1 |

|Dade County Public Schools. |1 |

|Dade county school board |1 |

|Dance Studio |1 |

|Data Center |1 |

|Defense contractor |1 |

|dental products distributor |1 |

|Dentist office |1 |

|department of defense |1 |

|Department of Finance |1 |

|Department of Landscape Architecture |1 |

|Department Office |1 |

|Department Store |1 |

|Department within FIU |1 |

|development |1 |

|developmental biology undergradutate research student at FIU |1 |

|Developmental Disabilities |1 |

|diesel mechanic |1 |

|digital ad agency |1 |

|digital marketing agency |1 |

|Distributor |1 |

|Educa |1 |

|educatioal institution |1 |

|education |7 |

|Education - Tutoring |1 |

|Education (Middle School Teacher) |1 |

|Education and Community Service Departmenty for the City of Hialeah |1 |

|Educational |7 |

|Educational Insitution |2 |

|Educational Instisution |1 |

|Educational institution |89 |

|Educational Institution - FIU |1 |

|Educational Institution ( The Green Library ) |1 |

|educational institution (FIU) |3 |

|educational institution (research) |1 |

|Educational Institution- FIU |1 |

|Electrical and Computer Engineering Department |1 |

|Electrical Contractor |1 |

|Electrical Engineering |1 |

|Electrical Mechanic |1 |

|Elementary School |2 |

|Elementary school tutor |1 |

|Emergency Animal clinic |1 |

|engineering |4 |

|Engineering & Surveying firm |1 |

|Engineering Consulting Firm |1 |

|EnGineering firm |1 |

|Entertainment |1 |

|Entertainment field, communications department |1 |

|Entrepreneur |2 |

|Environmental Studies Department |1 |

|Event Planner |1 |

|events |1 |

|Export |1 |

|Fairchild Tropical Botanic Garden |1 |

|fast food |1 |

|Federal Government |1 |

|Federal Office |1 |

|FedEx |1 |

|festive |1 |

|Fianancial Institution |1 |

|financial |1 |

|Financial Aid |1 |

|financial company |1 |

|financial insitution |1 |

|Financial Institution |6 |

|financial intitution |1 |

|FIU |11 |

|FIU - Marketing Department |1 |

|FIU - Physics Department |1 |

|FIU - Teaching Assistant/Research Assistant |1 |

|FIU (graduate assistant) |1 |

|FIU chem dept- teaching |1 |

|FIU Cllege of Education |1 |

|FIU College |1 |

|FIU DEPARTMENT OF PUBLIC ADMINISTRATION |1 |

|FIU Financial Aid Office |1 |

|fiu library |2 |

|FIU math department |1 |

|FIU Mathematics Dept, Learning Assistant |1 |

|FIU media relations |1 |

|FIU Office of Undergraduate Admissions |1 |

|FIU Recreation Services |1 |

|FIU Teaching Assistant |1 |

|Florida International University |2 |

|Florida International University Graduate Research Assistant |1 |

|Florida International University Residence Hall |1 |

|Food Service |3 |

|Foodservice Design |1 |

|Forensic Psychology |1 |

|FWS |1 |

|Global Marketing Agency |1 |

|Golf Course |1 |

|Gov't |1 |

|Goverment |2 |

|Government |10 |

|Government Agency |2 |

|Government Contract |1 |

|government law enforcement |1 |

|Government Relations, Public Relations Consulting |1 |

|Government, Non-profit |1 |

|Government/U.S. Attorney's Office |1 |

|Grad assistant in psychology |1 |

|Graduate Admission |1 |

|Graduate assisstnat at a research center on HIV/ Drug abuse in Latinos |1 |

|Graduate Assistant in my department |1 |

|Graduate School |1 |

|Grahmn center |1 |

|green library |2 |

|Gym |2 |

|Health Care |1 |

|Health Care Administration |1 |

|Health Care Agency |1 |

|Health care facility |1 |

|Health Insurance |1 |

|Health Insurance Company |1 |

|Health office |1 |

|health services |1 |

|Health System |1 |

|Healthcare system |1 |

|Healthcare- Baptist Health |1 |

|High School |2 |

|higher education |2 |

|home health office |1 |

|Homeland Security |1 |

|Hospice Nursing |1 |

|hospital |21 |

|hospital administration firm |1 |

|hospital cvicu |1 |

|Hospital-Medical |1 |

|hospital's corporation |1 |

|Hospitality |9 |

|Hospitality, InterContinental Hotel |1 |

|Hospitality/Hotels |1 |

|Hotel |4 |

|Hotel (Hospitality Industry) |1 |

|hotel management |1 |

|Housing & Residential Life |1 |

|Housing and Residential Life |1 |

|Husband newly employed in Miami I have as of yet to find work |1 |

|I am a dental hygienist working at a dental practice |1 |

|I am a Substitute Teacher |1 |

|I have 3 jobs. Tutoring, bartending, promotions |1 |

|I have my own business |1 |

|I work as a TA for the physics dept. |1 |

|I work for a College |1 |

|I work for the Broward County School Board, as a Subsitute Teacher |1 |

|I'm a GA for FIU |1 |

|I'm semi-retired |1 |

|ID office |1 |

|Import Export Business |1 |

|INDEPENDENT REFERENCE MEDICAL LABORATORY |1 |

|industrial services |1 |

|Insurance |4 |

|Insurance company |3 |

|International Lighting supplier |1 |

|International Marine Intelligence Co. |1 |

|International Office |1 |

|International trade |1 |

|Internet Technology/ IT Infastructure |1 |

|Internship at the Broward county morgue this coming summer. |1 |

|internship- Governmental |1 |

|investments |1 |

|Landscaping |1 |

|Large Pharmaceutical Company |1 |

|Large Retailer |1 |

|Latin American and Caribbean Center |1 |

|Law |1 |

|Law Enforcement |2 |

|Law Firm |3 |

|Law Office |15 |

|Law office, Court house |1 |

|Lawyer |1 |

|lcsw |1 |

|Learning Center at FIU ( Educational Institution) |1 |

|legal |1 |

|Library |1 |

|Local government |4 |

|luxottica retail |1 |

|m-dcps |1 |

|Management |1 |

|Manufacturer |1 |

|Manufacturing |1 |

|manufacuturer |1 |

|Marine Equipment Wholesaler |1 |

|Marketing Agency |1 |

|Marketing company |1 |

|martial arts school |1 |

|Mathematics Department |1 |

|Mathematics Department at FIU |1 |

|MDCPS |1 |

|Media Network |1 |

|MEDICAL |6 |

|Medical Device Manufacturer |1 |

|Medical Educational Institution |1 |

|medical office |21 |

|Medical Research |1 |

|Merrill Lynch |1 |

|Miami Dade County Parks & Recreation (auditing) |1 |

|Miami Dade County Public Schools |3 |

|Miami Dade County Publick Schools |1 |

|Miami dade public schools |1 |

|Miami Heat |1 |

|Miami-Dade County |1 |

|Military |1 |

|modern languages |1 |

|Montessori school |1 |

|Municipal |1 |

|Music lesson studio |1 |

|My advisor |1 |

|My own Babysitting and Petsitting Services |1 |

|My own construction firm |1 |

|N-A |1 |

|n/a |20 |

|N/A full-time student |1 |

|na |4 |

|Nail technician |1 |

|nanny |1 |

|National Park |1 |

|NBC-6 (local TV station) full time, and part time on campus (Honors college|1 |

|bbc). | |

|Newspaper |1 |

|Non Profit |1 |

|Non Profit Arts Organization |1 |

|Non profit organization |2 |

|Non profit organization, social services |1 |

|Non profit social service agency |1 |

|Non-paying internship |1 |

|Non-profit - Educational |1 |

|Non-Profit Arts |1 |

|Non-Profit Organization |1 |

|Non-profit organization and preschool |1 |

|None |9 |

|Nonprofit |1 |

|Not applicable. |1 |

|Not For Profit Political Event Planning Organization (Miami-Dade County |1 |

|Days, Inc.) | |

|Not Working |1 |

|NOYB |1 |

|Nursing |1 |

|Nursing Home |1 |

|Office |1 |

|Office - Engineeering Firm |1 |

|Office in the public school system of M-DCPS |1 |

|Office of Annual Giving |1 |

|Office of orientation and commuter student services |1 |

|On campus |1 |

|On campus center |1 |

|On-line media |1 |

|Online Sales/Stockbroker |1 |

|Painting Company (Clerical) |1 |

|Paralegal office/ accounting office |1 |

|Parking Lot |1 |

|Pediatric therapy office |1 |

|Pharmacy |2 |

|Police Department |2 |

|Political Office |1 |

|Power company |1 |

|Preschool |1 |

|Private Company |1 |

|Private party |1 |

|Private university |1 |

|Process Serving Company |1 |

|Promotion Company |1 |

|PROPERTY MANAGEMENT |2 |

|Public health research |1 |

|Public High School |2 |

|Public library |2 |

|Public relations firm |1 |

|Public relations, marketing |1 |

|Public sector |1 |

|Public Utility |1 |

|Publix |1 |

|Publix Super Market, Inc. - Retail |1 |

|Radio Broadcasting |1 |

|Real Estate |5 |

|Real Estate Agent |1 |

|Real Estate and Property Management |1 |

|Real Estate Office |1 |

|Real estate sales |1 |

|Recreation Center |1 |

|Recreational Center |1 |

|Recreational Services |2 |

|Religious institution |1 |

|Religious Organization |1 |

|Reseach programmer |1 |

|Research |3 |

|Research assistant |2 |

|Research early childhood |1 |

|Research Group |1 |

|Research in Engineering |1 |

|Research Lab, Substitute, Psychometrician |1 |

|Residence Life |1 |

|Residential Life office on campus |1 |

|Residential Life@FIU |1 |

|Restaurant |24 |

|Restruant |1 |

|Restuarant |1 |

|RETAIL |69 |

|Retail Phrmacy |1 |

|RETAIL SALES |1 |

|Retail sales, movie/game rental, customer service |1 |

|Retail store |1 |

|Retail Super Market |1 |

|Retail, warehouse |1 |

|Retail; pharmacy |1 |

|Retail. |1 |

|Retail/food service |1 |

|Retail/government |1 |

|Sales |3 |

|Sales Associate at GAP |1 |

|Sales offics |1 |

|Salon |1 |

|School |5 |

|School of Music |1 |

|Security |2 |

|Security guard |1 |

|Self |2 |

|Self - Real Estate |1 |

|Self Employed |2 |

|Self-employed |1 |

|SERVICE |3 |

|Service Company |1 |

|Service industry |1 |

|Skilled Nursing Facility |1 |

|Software Development |1 |

|Spa |1 |

|Sports |1 |

|Sports Team |1 |

|State |1 |

|State Agency |1 |

|State Court System |1 |

|State Government |1 |

|State Health Dept |1 |

|Student Media |3 |

|Sub shop |1 |

|T.G.I. Friday's |1 |

|Tag Agency |1 |

|TD bank |1 |

|Teaching assistant |2 |

|Teaching assistant at FIU |2 |

|Technical |1 |

|Telecom |1 |

|Telecomm |1 |

|Telecommunications |2 |

|Television network |2 |

|TGI Fridays |1 |

|Three jobs: Educational institute, and two retail stores. |1 |

|Toll Collector |1 |

|Tourism |1 |

|Trade association |1 |

|Trading |1 |

|Trading Company |1 |

|Transportation |1 |

|Travel agency |1 |

|Travel industry |1 |

|Travel/Tourism |1 |

|Turnberry isles resort |1 |

|Tutor |1 |

|Tutoring of Chinese |1 |

|U.S. Department of Commerce |1 |

|U.S. Department of Justice |1 |

|U.S. Government - Law Enforcement |1 |

|Unemployed |1 |

|University |2 |

|University of Miami Hospital |1 |

|Univesity Technology Services |1 |

|Until last june i worked for a medical office |1 |

|Urgent Care |1 |

|US Army Florida National Guard |1 |

|US Department of Commerce US Census Bureau |1 |

|Vet |1 |

|Veterianariay clinic |1 |

|Victims Advocacy Center |1 |

|Victoria's Secret |1 |

|Walgreens |1 |

|Wax Center |1 |

|Whole sale company |1 |

|Wireless Solution Distributor |1 |

|Work for self |1 |

|Work study- elem. school |1 |

|Writing Department |1 |

|WUC |1 |

|YMCA |1 |

-----------------------

University Park Campus

PC 543

Miami, FL 33199

Telephone: (305) 348-2731 Fax: (305) 348-1008



APPENDIX A: STUDENT SATISFACTION SURVEY

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