THE INFORMATION CONTAINED HEREIN IS ... - …

HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL RIGHTS RESERVED. REPRODUCTION, ADAPTATION, OR TRANSLATION OF THIS MATERIAL IS PROHIBITED WITHOUT PRIOR WRITTEN PERMISSION OF HP, EXCEPT AS ALLOWED UNDER THE COPYRIGHT LAWS. THE ONLY WARRANTIES FOR HP PRODUCTS AND SERVICES ARE SET FORTH IN THE EXPRESS WARRANTY STATEMENTS ACCOMPANYING SUCH PRODUCTS AND SERVICES. NOTHING HEREIN SHOULD BE CONSTRUED AS CONSTITUTING AN ADDITIONAL WARRANTY. HP SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN. ? Copyright 2021 HP Development Company, L.P. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mac, OS X, macOS, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. Android and Chromebook are trademarks of Google LLC. Amazon and Kindle are trademarks of , Inc. or its affiliates. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. - Read and understand all instructions in the documentation that comes with the printer. - Observe all warnings and instructions marked on the product. - Unplug this product from wall outlets before cleaning. - Do not install or use this product near water, or when you are wet. - Install the product securely on a stable surface. - Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. - If the product does not operate normally, see Solve a problem. - There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Table of contents

1 Get started .................................................................................................................................................... 1 Printer parts ........................................................................................................................................................... 2 Control panel features ........................................................................................................................................... 5 Turn the printer off ................................................................................................................................................ 9

2 Load media and paper basics ........................................................................................................................ 10 Load paper ........................................................................................................................................................... 11 Load an original on the scanner glass ................................................................................................................. 21 Load an original in the document feeder ............................................................................................................ 23 Paper basics ......................................................................................................................................................... 24 Tips for selecting and using paper ...................................................................................................................... 25

3 Connect your printer .................................................................................................................................... 26 Requirements for HP+ printers ........................................................................................................................... 27 Set up the printer for wireless communication ................................................................................................... 28 Connect your printer to an Ethernet network ..................................................................................................... 32 Connect your printer using a USB cable .............................................................................................................. 33 Change network settings ..................................................................................................................................... 34 Use Wi-Fi Direct .................................................................................................................................................... 36

4 Printer management tools ........................................................................................................................... 39 Use the HP Smart app to print, scan, and manage ............................................................................................. 40 Open the HP printer software (Windows) ............................................................................................................ 41 Toolbox (Windows) .............................................................................................................................................. 42 Embedded web server ......................................................................................................................................... 43 Update the printer ............................................................................................................................................... 46

5 Web Services ............................................................................................................................................... 47 What are Web Services? ....................................................................................................................................... 48 Set up Web Services ............................................................................................................................................. 48 Remove Web Services .......................................................................................................................................... 49

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6 Print ........................................................................................................................................................... 50 Print using the HP Smart app .............................................................................................................................. 51 Print using a computer ........................................................................................................................................ 53 Print from mobile devices .................................................................................................................................... 59 Tips for successful printing ................................................................................................................................. 60

7 Copy and scan .............................................................................................................................................. 63 Copy and scan using HP Smart ............................................................................................................................ 64 Copy from the printer .......................................................................................................................................... 66 Scan using HP printer software (Windows 7) ...................................................................................................... 67 Scan using Webscan ............................................................................................................................................ 71 Tips for copy and scan success ............................................................................................................................ 72

8 Fax ............................................................................................................................................................. 73 Send a fax ............................................................................................................................................................ 74 Receive a fax ........................................................................................................................................................ 79 Set up phone book contacts ................................................................................................................................ 84 Change fax settings ............................................................................................................................................. 87 Fax and digital phone services ............................................................................................................................ 91 Fax on Voice over Internet Protocol .................................................................................................................... 92 Use reports .......................................................................................................................................................... 93 Additional fax setup ............................................................................................................................................ 97

9 Manage cartridges ..................................................................................................................................... 121 Information on cartridges and the printhead ................................................................................................... 122 Some color ink is used even when printing with black cartridge only ............................................................. 123 Check the estimated ink levels .......................................................................................................................... 124 Replace the cartridges ....................................................................................................................................... 125 Order cartridges ................................................................................................................................................. 129 Store printing supplies ...................................................................................................................................... 130 Anonymous usage information storage ........................................................................................................... 131 Cartridge warranty information ........................................................................................................................ 132

10 Solve a problem ....................................................................................................................................... 133 Get help from the HP Smart app ....................................................................................................................... 134 Get help from the printer control panel ............................................................................................................ 134 Get help in this guide ......................................................................................................................................... 134 Understand printer reports ............................................................................................................................... 161 Solve Web Services problems ............................................................................................................................ 163 Maintain the printer ........................................................................................................................................... 164

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Restore original factory defaults and settings ................................................................................................. 168 HP support ......................................................................................................................................................... 170

11 HP EcoSolutions (HP and the Environment) ................................................................................................ 172 HP EcoSolutions (HP and the Environment) ...................................................................................................... 173

Appendix A Technical information ................................................................................................................. 176 Specifications ..................................................................................................................................................... 177 Regulatory notices ............................................................................................................................................. 180 Environmental product stewardship program .................................................................................................. 188

Index ........................................................................................................................................................... 195

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